2011 Chevrolet Suburban 1500 Owner Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11406112

Incident

Mar 1, 2017

MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11229443

Incident

Jul 3, 2019

Mileage

118,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11222272

Incident

Jul 18, 2016

RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.

NHTSA ID

11187385

Incident

Mar 17, 2019

TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151

NHTSA ID

11183056

Incident

Feb 28, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR

NHTSA ID

11166200

Incident

Jul 25, 2016

DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG

NHTSA ID

11144393

Incident

Sep 29, 2018

Mileage

83,000 mi

WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT

NHTSA ID

11133555

Incident

Sep 29, 2018

Mileage

100,200 mi

DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.

NHTSA ID

11130589

Incident

Jan 1, 2018

Mileage

110,000 mi

DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.

NHTSA ID

11111086

Incident

Jul 11, 2018

Mileage

106,712 mi

THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.

NHTSA ID

11102921

Incident

Nov 5, 2017

Mileage

95,365 mi

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

NHTSA ID

11102811

Incident

Jun 20, 2018

Mileage

86,000 mi

OIL BLOW BY WHEN DROPS TO 4 CYLINDERS, TOOK TO DEALERSHIP WHILE UNDER WARRANTY TO PUT IN A BYPASS VALVE TO "SEE" IF WILL FIX, DIDN'T SO NEXT STEP WAS TO HAVE BOTTOM HALF OF ENGINE REBUILT WHICH I HAD TO PAY FOR OUT OF POCKET WHICH THEN IN TURN ENDED UP BLOWING UP MY WHOLE ENGINE EITHER BECAUSE THE LIFTERS GOT TO HOT & WARP(WHICH WAS THE CAUSE ORIGINALLY FOR THE OIL CONSUMPTION AS THE HEADS) OR THE FACT THAT THE DEALERSHIP SANDED THE HEADS WHICH COULD HAVE CAUSED METAL SHAVINGS TO DISPERSE THROUGH THE ENGINE. EITHER WAY THE ISSUE BEGAN WHILE VEHICLE WAS UNDER WARRANTY AS HAD BEEN DEALING WITH DEALER FOR 2 YEARS WHEN ISSUE BEGAN TO THE DATE ENGINE BLEW. HAD DEALER PUT BACK TOGETHER TO TAKE TO ANOTHER DEALERSHIP FOR 2ND OPINION AND THEY ALSO SAID IT'S BEEN A KNOW ISSUE WITH THE SUBURBAN FROM 2007-2011 BUT IS NOT A RECALL AS OF YET - I WANT MY MONEY BACK, I SHOULD NOT HAVE HAD TO PAY FOR THE "SEE IF THIS WORKS PART", THE BOTTOM HALF OF ENGINE TO BE REBUILT, & THEN A NEW ENGINE WHEN GM & DEALERSHIPS KNOW THIS HAS BEEN AN ISSUE FOR 4 YEARS!!!! TOTALLY NOT ACCEPTABLE. I'M NOT EVEN INCLUDING ALL THE TIME & GAS TAKEN AS HAD TO TAKE VEHICLE TO DEALER TO TEST OIL LEVELS EVERY 1,000 MILES FOR 2 YEARS - AGAIN WHEN A KNOWN ISSUE. HAVE PAPERWORK FROM DEALERS ON HAND.

NHTSA ID

11100148

Incident

Apr 28, 2015

FRONT DIFFERENTIAL HAS LOCKED UP, STEERING IS IMPOSSIBLE

NHTSA ID

11093438

Incident

May 7, 2018

Mileage

111,000 mi

FUEL LEAK HAS DEVELOPED BETWEEN TWO FUEL LINES THAT HAVE BEEN RUBBING TOGETHER FROM THE DATE OF MANUFACTURE UNTIL 4/23/18. THIS LEAK DEVELOPED LESS THAN INCHES FROM THE EXHAUST SYSTEM ON THE BRADED LINE PORTION OF THE FUEL LINES NEAR THE CONNECTIONS AT THE FUEL TANK END. THE ISSUE WAS NOTICED AS I WAS DRIVING IN RUSH HOUR BUMPER TO BUMPER TRAFFIC ON 395 NORTH IN WASHINGTON DC THROUGH THE 3RD ST. TUNNEL. THE ODOR OF GASOLINE WAS DETECTED, BUT THOUGHT TO BE COMING FROM ELSEWHERE. THE VEHICLE WAS DRIVEN ANOTHER MILE BEFORE I REALIZED THE SOURCE WAS MY VEHICLE. WHEN I PARKED IT I NOTICED FUEL POOLING UNDER IT AT THE TRANSMISSION CROSS MEMBER. AFTER IT COOLED, I WENT UNDER IT AND DISCOVERED TO CAUSE OF THE LEAK. THE VEHICLE WAS TOWED HOME VIA AAA. THE MILEAGE AT THE MOMENT CANNOT BE OBTAINED BECAUSE THE DASH IS DIGITAL WHICH CAUSES THE FUEL SYSTEM TO ENERGIZE AND SPRAY FUEL WHEN TURNED ON.

NHTSA ID

11090101

Incident

Apr 23, 2018

TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.

NHTSA ID

11089299

Incident

Oct 1, 2016

THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.

NHTSA ID

11076289

Incident

Feb 5, 2018

Mileage

78,791 mi

TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.

NHTSA ID

11074256

Incident

May 27, 2016

TAKATA RECALL

NHTSA ID

11066793

Incident

May 26, 2016

THE BATTERY CABLES FAILED WHICH CAUSED THE VEHICLES MOTOR AND POWER TO SHUTDOWN WHILE DRIVING 70MPH WITH A WIFE AND 4 CHILDREN IN THE VEHICLE.

NHTSA ID

11054549

Incident

Nov 1, 2017

Mileage

110,000 mi

I RECEIVED A LETTER 1 AND HALF YEARS AFTER THE RECALL OF MY AIRBAGS. I WENT TO WWW.AIRBAGRECALL.COM TO GET MY AIRBAGS REPLACED, WALKED THROUGH THE SYSTEM AND IT SENT ME TO A LOCAL DEALER. CALLED THEM AND THEY SAID THERE IS NO FIX YET FOR THE AIRBAGS

NHTSA ID

11045987

Incident

Nov 14, 2017

TAKATA RECALL I HAVE NOT BEEN ABLE TO HAVE IT FIXED BY MY DEALERSHIP BECAUSE THEY HAVE NOT RECEIVED PARTS FROM GM

NHTSA ID

11044905

Incident

May 27, 2016

TAKATA RECALL- I CONTACTED THE CLOSEST DEALERSHIP TO MY HOUSE AND THEY INFORMED ME THAT CHEVROLET HAS NOT PROVIDED THE REPLACEMENT AIRBAG INFLATOR TO THE DEALERSHIPS TO FIX THE ISSUE EVEN THOUGH THIS RECALL IS DATED MAY 27, 2016, A YEAR AND A HALF LATER THEY HAVEN'T PROVIDED THE PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. THERE HAS BEEN NO INCIDENTS OR INJURIES YET, BUT I AM CONCERNED FOR MY FAMILY THAT RIDES IN THE VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR.

NHTSA ID

11042634

Incident

Nov 2, 2017

TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR A FEW MONTHS NOW. IT IS ALWAYS ON AND THE RISK OF INJURY TO MYSELF AND FAMILY MEMBERS IS AT STAKE. THIS MEDS TO BE REMEDIED ASAP!

NHTSA ID

11039648

Incident

Aug 1, 2017

TAKATA RECALL. A RECALL WAS PUT IN PLACE MAY 2016. IT IS NOW OCTOBER 2017 AND WE HAVE YET TO HAVE AIRBAGS ADDRESSED OR FIXED. WE ARE A ONE VEHICLE FAMILY AND MUST HAVE OUR VEHICLE. GM SAYS THEY ARE SAFE TO DRIVE, BUT THE SAME AIRBAGS WERE IN MY GRANDMOTHER'S HONDA CRV AND THEY WERE DEEMED NOT SAFE AND THEY PROVIDED HER WITH A RENTAL VEHICLE WHILE THEY REPLACED HER AIRBAGS. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY IN MY VEHICLE PENDING GM'S APPEAL TO THE RECALL.

NHTSA ID

11034784

Incident

May 26, 2016