2011 Chevrolet Suburban 1500 Problems

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CRACKING DASH

FRONT DIFFERENTIAL HAS LOCKED UP, STEERING IS IMPOSSIBLE

THE TRANSMISSION DIPSTICK TUBE HAS BECOME DETACHED DUE TO VIBRATIONS IN THE ENGINE.

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

THE BATTERY CABLES FAILED WHICH CAUSED THE VEHICLES MOTOR AND POWER TO SHUTDOWN WHILE DRIVING 70MPH WITH A WIFE AND 4 CHILDREN IN THE VEHICLE.

WHILE COMMUTING TO WORK ON INTERSTATE 15, NORTHBOUND ON FEBRUARY 1, 2017, WITH MY TWO SONS IN THE VEHICLE, I SMELLED SMOKE. I PULLED OVER TO INVESTIGATE AND REALIZED THE FRONT PASSENGER SEAT WAS ON FIRE (PICTURES ATTACHED). I NOTICED THE SWITCH FOR THE HEATED SEAT WAS ON, SO I TURNED IT OFF. I THEN PROCEEDED TO THE CHEVROLET DEALERSHIP IN BUTTE, MT (APPROX. 15 MILES) AND HAD THEM DISCONNECT THE ELECTRICAL TO THE SEAT AND ENSURE IT WAS NOT STILL BURNING. THIS DISABLED THE POWER SEAT, SEAT HEATER AND PASSENGER FRONT AIRBAGS. I CONTACTED GM PRODUCT SERVICES TO INFORM THEM AND THEY STARTED A SERVICE REQUEST, NUMBER 8-2712194856. THEY INSTRUCTED ME TO TAKE IT TO THE CHEVROLET DEALERSHIP IN DILLON, MT WHERE I LIVE FOR INSPECTION. AFTER THE DEALERSHIP FINISHED THE INSPECTION AND SENT THEIR FINDINGS TO GM PRODUCT SERVICES I WAS INFORMED BY THE CUSTOMER RELATIONSHIP SPECIALIST AT GM THAT THEY HAD COMPLETED THEIR INVESTIGATION AND CLOSED THE CASE ON MY "PRODUCT ALLEGATION", CONCLUDING IT WAS "NORMAL WEAR AND TEAR" THAT CAUSED THE SEAT TO CATCH FIRE AND THAT GM WOULD NOT PAY FOR ANY REPAIR OR DAMAGES. WHEN I ASKED HOW TO PROCEED WITH APPEAL OF THEIR DECISION, I WAS INFORMED THEIR DECISION WAS FINAL AND NON-APPEALABLE. I REQUESTED WRITTEN RECORD OF THEIR FINDINGS TO WHICH THEY SENT THE ATTACHED LETTER STATING THEY WOULD NOT ASSUME RESPONSIBILITY AND SUGGESTED I RESOLVE THE MATTER WITH MY INSURANCE CARRIER. THEIR LETTER STATED NOTHING SPECIFIC OF THEIR FINDINGS DURING THE INSPECTION. I REQUESTED INFO FROM THE DEALERSHIP THAT DID THE INSPECTION AND THEY SAID THEY COULD NOT RELEASE THAT INFORMATION WITHOUT CONSENT FROM GM. MY INSURANCE CARRIER INSPECTED THE VEHICLE AND DOCUMENTED THE CAUSE OF THE FIRE AS AN ELECTRICAL SHORT.

THE SECOND ROAD BENCH, I WAS PUT IT DOWN TO LOCK THE SEAT AND I HEAR A BIG CRACK AND THE ALL SIDE OF VINYL BROKE IN HALF. THE PASSENGER SEAT THE BACK PART FALL. ATT. GM RETIRED EMPLOYER. *TR

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

2011 CHEVROLET SUBURBAN 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SERIOUS STRUCTURAL AND SAFETY ISSUES CONCERNING THE VEHICLE. *SMD THE CONSUMER STATED WATER WAS LEAKING INSIDE THE VEHICLE. ACCORDING TO THE INVOICE, THE DEALER FOUND THE WATER LEAK COMING FROM THE BODY SEAM BELOW THE DASH ALONG THE FIREWALL. THE PASSENGER AND DRIVER FRONT SEATS MADE A CHATTERING NOISE. THE DEALER GREASED THE TRACKS. THE ENGINE WAS NOT RUNNING CORRECTLY. THE DEALER REPLACED THE THROTTLE POSITION SENSOR. ALSO, THE FRONT WINDSHIELD WIPERS WERE INOPERATIVE, AS WELL AS THE REAR WINDSHIELD WIPER. THE DEALER FOUND NO POWER OPEN CIRCUIT AT THE CONNECTOR AND ALLEGEDLY REPAIRED THE WIRING TO THE WIPER HARNESS.

2011 CHEVROLET SUBURBAN 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SERIOUS STRUCTURAL AND SAFETY ISSUES CONCERNING THE VEHICLE. *SMD THE CONSUMER STATED WATER WAS LEAKING INSIDE THE VEHICLE. ACCORDING TO THE INVOICE, THE DEALER FOUND THE WATER LEAK COMING FROM THE BODY SEAM BELOW THE DASH ALONG THE FIREWALL. THE PASSENGER AND DRIVER FRONT SEATS MADE A CHATTERING NOISE. THE DEALER GREASED THE TRACKS. THE ENGINE WAS NOT RUNNING CORRECTLY. THE DEALER REPLACED THE THROTTLE POSITION SENSOR. ALSO, THE FRONT WINDSHIELD WIPERS WERE INOPERATIVE, AS WELL AS THE REAR WINDSHIELD WIPER. THE DEALER FOUND NO POWER OPEN CIRCUIT AT THE CONNECTOR AND ALLEGEDLY REPAIRED THE WIRING TO THE WIPER HARNESS.

TL* THE CONTACT OWNS 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT A MOLD AND MILDEW ODOR WAS BEING EMITTED FROM THE HEATING AND COOLING VENTS. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

OIL BLOW BY WHEN DROPS TO 4 CYLINDERS, TOOK TO DEALERSHIP WHILE UNDER WARRANTY TO PUT IN A BYPASS VALVE TO "SEE" IF WILL FIX, DIDN'T SO NEXT STEP WAS TO HAVE BOTTOM HALF OF ENGINE REBUILT WHICH I HAD TO PAY FOR OUT OF POCKET WHICH THEN IN TURN ENDED UP BLOWING UP MY WHOLE ENGINE EITHER BECAUSE THE LIFTERS GOT TO HOT & WARP(WHICH WAS THE CAUSE ORIGINALLY FOR THE OIL CONSUMPTION AS THE HEADS) OR THE FACT THAT THE DEALERSHIP SANDED THE HEADS WHICH COULD HAVE CAUSED METAL SHAVINGS TO DISPERSE THROUGH THE ENGINE. EITHER WAY THE ISSUE BEGAN WHILE VEHICLE WAS UNDER WARRANTY AS HAD BEEN DEALING WITH DEALER FOR 2 YEARS WHEN ISSUE BEGAN TO THE DATE ENGINE BLEW. HAD DEALER PUT BACK TOGETHER TO TAKE TO ANOTHER DEALERSHIP FOR 2ND OPINION AND THEY ALSO SAID IT'S BEEN A KNOW ISSUE WITH THE SUBURBAN FROM 2007-2011 BUT IS NOT A RECALL AS OF YET - I WANT MY MONEY BACK, I SHOULD NOT HAVE HAD TO PAY FOR THE "SEE IF THIS WORKS PART", THE BOTTOM HALF OF ENGINE TO BE REBUILT, & THEN A NEW ENGINE WHEN GM & DEALERSHIPS KNOW THIS HAS BEEN AN ISSUE FOR 4 YEARS!!!! TOTALLY NOT ACCEPTABLE. I'M NOT EVEN INCLUDING ALL THE TIME & GAS TAKEN AS HAD TO TAKE VEHICLE TO DEALER TO TEST OIL LEVELS EVERY 1,000 MILES FOR 2 YEARS - AGAIN WHEN A KNOWN ISSUE. HAVE PAPERWORK FROM DEALERS ON HAND.

2011 CHEVROLET SUBURBAN 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SERIOUS STRUCTURAL AND SAFETY ISSUES CONCERNING THE VEHICLE. *SMD THE CONSUMER STATED WATER WAS LEAKING INSIDE THE VEHICLE. ACCORDING TO THE INVOICE, THE DEALER FOUND THE WATER LEAK COMING FROM THE BODY SEAM BELOW THE DASH ALONG THE FIREWALL. THE PASSENGER AND DRIVER FRONT SEATS MADE A CHATTERING NOISE. THE DEALER GREASED THE TRACKS. THE ENGINE WAS NOT RUNNING CORRECTLY. THE DEALER REPLACED THE THROTTLE POSITION SENSOR. ALSO, THE FRONT WINDSHIELD WIPERS WERE INOPERATIVE, AS WELL AS THE REAR WINDSHIELD WIPER. THE DEALER FOUND NO POWER OPEN CIRCUIT AT THE CONNECTOR AND ALLEGEDLY REPAIRED THE WIRING TO THE WIPER HARNESS.

FUEL LEAK HAS DEVELOPED BETWEEN TWO FUEL LINES THAT HAVE BEEN RUBBING TOGETHER FROM THE DATE OF MANUFACTURE UNTIL 4/23/18. THIS LEAK DEVELOPED LESS THAN INCHES FROM THE EXHAUST SYSTEM ON THE BRADED LINE PORTION OF THE FUEL LINES NEAR THE CONNECTIONS AT THE FUEL TANK END. THE ISSUE WAS NOTICED AS I WAS DRIVING IN RUSH HOUR BUMPER TO BUMPER TRAFFIC ON 395 NORTH IN WASHINGTON DC THROUGH THE 3RD ST. TUNNEL. THE ODOR OF GASOLINE WAS DETECTED, BUT THOUGHT TO BE COMING FROM ELSEWHERE. THE VEHICLE WAS DRIVEN ANOTHER MILE BEFORE I REALIZED THE SOURCE WAS MY VEHICLE. WHEN I PARKED IT I NOTICED FUEL POOLING UNDER IT AT THE TRANSMISSION CROSS MEMBER. AFTER IT COOLED, I WENT UNDER IT AND DISCOVERED TO CAUSE OF THE LEAK. THE VEHICLE WAS TOWED HOME VIA AAA. THE MILEAGE AT THE MOMENT CANNOT BE OBTAINED BECAUSE THE DASH IS DIGITAL WHICH CAUSES THE FUEL SYSTEM TO ENERGIZE AND SPRAY FUEL WHEN TURNED ON.

THE SEATBELT FELLED TO UNLEASH. I HAD TO PUSH THE SEATBELT IN AND PUSH THE SEATBELT RELEASE TO GET THE BELT TO RELEASE. WHEN IT WAS TIME TO BUCKLE UP AGAIN, THE BELT WOUND NOT LATCH.

THE VEHICLE IS ONE WEEK OLD WITH 1200 MILES ON THE CLOCK. THE PROPSHAFTS ARE SEVERELY RUSTING. THE YOKES ARE RUSTED. DEALER SAID GM REFUSED TO FURTHER PERFORM REPAIR AND CONSIDER IT NORMAL. *TR

WHEN TRYING TO COME TO A STOP THE VEHICLE SEEMS TO SUDDENLY ACCELERATE RIGHT BEFORE STOPPING. THE VEHICLE IS GOING LESS THAN 5 MPH AND IT QUICKLY LUNGES FORWARD RIGHT BEFORE IT GETS COMPLETELY STOPPED. HAS DONE THIS ON AT LEAST 3 DIFFERENT OCCASIONS. IF I HAD BEEN VERY CLOSE TO THE CAR/OBJECT IN FRONT OF ME I MIGHT HAVE HIT IT. *TR