Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEWAY, AND HAD NOT BEEN IN USE SINCE THE MORNING BEFORE. THE FIRE MUST HAVE WENT OUT ON ITS OWN. BUT CAUSED DAMAGE TO BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. THE INSIDE OF THE VAN SMELLS HEAVILY OF ELECTRICAL SMOKE.
SE ENCIENDE EL PANEL MARCANDO ABS. TAMBIN SE ABRE LAS PUERTAS COREDISA Y EL BAL ESTANDO EL CARO PARADO. HAY VECES QUE SE QUEDA PEGADO Y TENGO QUE ESPERAR QUE EL SISTEMA QUIERA PARA PODER CERRAR LAS PUERTAS Y / EL BAL. ME A PASADO VARIAS VECES.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE REAR HATCH INDEPENDENTLY OPENED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
THE REAR AIR DEFLECTOR LOCATED ON THE BACK LIFTGATE FLEW OFF WHILE DRIVING DOWN THE INTERSTATE STRIKING ANOTHER VEHICLE. THIS PART OF THE VEHICLE IS A MANUFACTURED PART.
THE WELDING ON THE LEFT STRUT THAT HOLDS OPEN THE LIFTGATE FAILED. WHEN THE LIFTGATE IS OPENED, IT MOMENTARILY STAYED IN THE UPRIGHT POSITION BEFORE SMASHING DOWN HARD. THE SAFETY FEATURE USUALLY IN PLACE WHERE ANYTHING IN THE WAY CAUSES IT TO GO BACK UP FAILED AS WELL. FIRST NOTICED AS MY 11 YEAR OLD SON WAS LOADING THINGS INTO THE BACK AND I HEARD HIM SCREAM ASKING WHY I CLOSED THE TRUNK ON HIM??? I HAD TO LIFT IT OFF OF HIM AND USE A LADDER TO HOLD IT OPEN. A BODY SHOP REPLACED THE STRUTS AND WELDED THE NEW ONE IN PLACE SINCE THE WELDING COMPONENT THAT FAILED WAS INSIDE THE LIFTGATE, SO A $2,000+ REPAIR. WELDING WAS ACCOMPLISHED FOR $500.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 50 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FRONT WINDOW WIPERS ACTIVATED. IN ADDITION, THE PASSENGER DOORS OPENED ON BOTH SIDES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WATER WAS LEAKING THROUGH THE SUN ROOF. THE CONTACT MENTIONED THAT THE ROOF WAS COMPLETELY WET AND FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRAINS NEEDED TO BE UN-CLOGGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,356 AND THE CURRENT MILEAGE WAS 53,000. *TR
I WAS COMING OUT OF THE JOINED DRIVEWAY AT MY IN LAWS HOUSE WHEN I CAME TO A BLIND CURVE I SAW THE FRONT PART OF THE PLOW COMING IN AT ME. I THEN STARTED BRAKING AND SLIDING ON THE ICE AND SNOW. IT LOOKED AS IF HE WAS BACKING A LITTLE SO I LET OFF BRAKES AND THEN SAW HE STARTED COMING FORWARD AGAIN I BRAKE AGAIN AND WE COLLIDED. *TR
WE HAVE A 2009 CHRYSLER TOWN & COUNTRY THAT WAS IDLING IN PARK WHILE WE WERE HELPING A NEIGHBOR. AFTER ABOUT A MINUTE OR TWO, OUR CAR JUMPED INTO REVERSE AND ACCELERATED UP THE DRIVEWAY SMASHING INTO MY NEIGHBORS GARAGE. THERE WERE 8 WITNESS TO SEE THIS UNBELIEVABLE EVENT OCCUR. OUR NEIGHBOR HAS A LONG DRIVEWAY OF APPROXIMATELY 30 FEET, AND OUR CAR WAS PARKED AT THE END OF THE DRIVEWAY. THE CAR WAS ACTUALLY GAINING SPEED WHILE HEADING TOWARDS THEIR GARAGE BEFORE SLAMMING INTO THEIR BRICK FACIA ON THE GARAGE. I CONTACTED OUR INSURANCE, AND THEN CHRYSLER WHO ONLY SAID SORRY THIS HAPPENED. CURRENTLY WORKING WITH THE DEALERSHIP TO HAVE THE VEHICLE TESTED ON WHY THIS OCCURRED, IN ADDITION TO GETTING ALL THE DAMAGE REPAIRED. *TR
WHILE DRIVING ON HIGHWAY AT 55MPH, DRIVERS SIDE REAR POWER OPERATED SLIDING DOOR STARTED TO OPEN. INFANT CHILDREN IN BACK SEATS, SECURED WITH SEAT BELTS IN CAR SEATS. PULLED OVER, STOPPED, AND DOOR RECLOSED ELECTRICALLY ON IT'S OWN. STARTED UP AND DROVE APPROXIMATELY 1/8 MILE AND DOOR STARTED TO OPEN AGAIN. PULLED OVER, AND DOOR CLOSED ON IT'S OWN. TRIED TO REOPEN WITH OUTSIDE HANDLE, AND SEEMED TO BE LOCKED. THEN AFTER DRIVING 10-15 MILES AND EXITING VEHICLE, DOOR WOULD NOT OPEN ELECTRICALLY. REPORTED CONDITION TO LOCAL CHRYSLER DEALER, ARRANGED FOR SERVICE AND WIRING HARNESS ON DOOR REPLACED UNDER WARRANTY. (VEHICLE 36 MONTH WARRANTY JUST EXPIRED SAME DAY AS EVENT). *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WITH THE REAR LIFT GATE OPEN WHEN THE CONTACT ACTIVATED THE AUTOMATIC LIFT GATE CLOSE BUTTON FROM THE VEHICLE INTERIOR. THE LIFT GATE WAS SLOW TO CLOSE AND THE CONTACT ATTEMPTED TO ASSIST BY MANUALLY CLOSING THE LIFT GATE. WHILE PULLING THE LIFT GATE DOWNWARD, IT BEGAN TO INVOLUNTARILY REOPEN UNTIL HEAVY FORCE WAS USED. SINCE THE FAILURE, THE CONTACT STATED THERE WERE ABNORMAL NOISES COMING FROM THE LIFT GATE WHEN OPENING OR CLOSING. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE THE LIFT GATE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000. UPDATED 11/23/10*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY BETWEEN 65-70 MPH IN WINDY WEATHER CONDITIONS, HE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. NEXT, THE REAR PASSENGER SLIDING DOOR PANEL DISENGAGED FROM THE VEHICLE WITHOUT WARNING. ALSO THE REAR PASSENGER AND DRIVER SIDES PLASTIC FOOT WELL TRIM PANEL BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE MILEAGE WAS 8,000. THE CURRENT MILEAGE WAS 8,300.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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