Vehicle shuts off while driving
- NHTSA ID
- 11607520
- Incident
- Aug 9, 2024
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
Vehicle shuts off while driving
IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.
OK ABOUT 2 YEARS I BEEN HAVING PROBLEMS WITH THE KEY IGNITION TURNING OFF AND ON DONT WANT TO GO . THEY HAD SENT ME INFO ABOUT RECALL ON CREDIT CARMA A YEAR AGO AND THEY NEVER HELP ME. THE VAN IS STILL DOING THAT.
THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES
AT ANY RANDOM TIME WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON, CAR ENGINE FAILS, BREAKS AND STEERING LOCK UP AND YOUR JUST STUCK WHERE EVER YOU HAPPEN TO BE. TURN CAR COMPLETELY OFF WAIT A FEW MINUTES TURN BACK ON AND CAR SOMETIMES WILL RUN FINE FOR DAYS AND SOMETIMES IMMEDIATELY DO THE SAME THING ALL OVER AGAIN! THIS IS VERY DANGEROUS FOR A FAMILY VEHICLE, HAD HAPPENED ON THE HIGHWAY, IN THE MIDDLE OF INTERSECTIONS AND IN HEAVY TRAFFIC! THERE'S NO WARNING OR NO WAY OF KNOWING WHEN IT WILL HAPPEN. MULTIPLE CARS JUST LIKE MY CHRYSLER TOWN AND COUNTRY HAVE THIS SAME EXACT ISSUE AND NOTHING IS BEING DONE TO FIX IT!
THE CAR DIES WHEN COMING TO STOP. INTERMITTENT CAR CAN NOT RESTART, THERE IS NO ELECTRIC POWER TO RESTART CAR, TOTALLY NO ELECTRIC CAN NOT EVEN TURN ON HAZARD LIGHTS. WAS STRUCK IN MIDDLE LANE WITH CARS COMING ON 55 MPH ROAD. VERY DANGEROUS. COULD OF BEEN KILLED.
I WAS DRIVING DOWN NAVAJO BOULEVARD A MAIN ROAD IN HOLBROOK ARIZONA A VEHICLE COMING FROM A SIDE ROAD PULLED IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES TO AVOID A COLLISION. I THEN PROCEEDED DOWN NAVAJO BOULEVARD AND QUICKLY REALIZED THAT I HAD NO POWER NO STEERING, NO BRAKES, NOTHING ALTHOUGH THE ENGINE WAS STILL RUNNING. I WAS ABLE TO PROCEED DOWN THE ROAD AND TURN ONTO A SIDE ROAD TO THE SIDE UNTIL IT COMPLETELY QUIT RUNNING AND WAS ABLE TO STOP ON ITS OWN.
MY CAR STOPS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, EASILY RESTARTS AFTER SHIFTING INTO NEUTRAL. HOWEVER, RPM GOES TO ZERO, LOSE POWER STEERING. DID NOT HAVE THIS ISSUE PRIOR TO KEY FOB RECALL. IT HAS DONE THIS SEVERAL TIMES, USUALLY WHEN WEATHER IS COLDER LIKE 30 DEGREE. HAVE ALSO NOTICE BLIND SPOT AID SYSTEM WILL PERIODICALLY NOT FUNCTION. HEATED SEAT LIGHT OCCASIONALLY DO NOT FUNCTION. THE BLIND SPOT AND HEATED SEATS ARE MINOR COMPARED TO CAR STOPPING DEAD. IT DID RECENTLY WHILE GOING AROUND A CURVE AND WAS VERY SCARY. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY STATE THERE ARE NO ENGINE CODES SHOWING. I TOLD MY HUSBAND IF I DIE IN A VEHICLE CRASH, ESPECIALLY IF REAR ENDED OR WHILE TURNING TO SUE CHRYSLER. DO NOT HAVE THIS PROBLEM IN WARM WEATHER. I'M AFRAID TO HAVE ANYONE IN MY VEHICLE, ESPECIALLY MY FIVE GRANDKIDS. I STAY OFF INTERSTATES BECAUSE OF THIS, AND HAVE SPENT MORE TIME LOOKING BEHIND ME FOR POSSIBLY GETTING REAR ENDED. THERE IS NO WARNING WHEN THIS MIGHT HAPPEN. ONE DEALERSHIP TOLD ME TO BRING IT IN WHEN IT HAPPENS, WHICH I HAVE NO IDEA WHEN IT WILL HAPPEN. ITS LIKE PLAYING RUSSIAN ROULETTE WHILE GETTING BEHIND THE WHEEL. THIS CAN HAPPEN ANYTIME, DRIVING 55, 35, 25 MPH, WHILE GOING STRAIGHT, OR TWICE WHILE TURNING. I THINK IT HAS TO DO WITH THE ELECTRICAL SYSTEM, OR PERHAPS THE IGNITION SYSTEM AND KEY FOB RECALL. MY CAR HAS 84330 MILES. IT'S HAPPENED THREE TIMES IN THE LAST TWO MONTHS. FREQUENCY SEEMS TO BE GETTING GREATER.
SE ENCIENDE EL PANEL MARCANDO ABS. TAMBIN SE ABRE LAS PUERTAS COREDISA Y EL BAL ESTANDO EL CARO PARADO. HAY VECES QUE SE QUEDA PEGADO Y TENGO QUE ESPERAR QUE EL SISTEMA QUIERA PARA PODER CERRAR LAS PUERTAS Y / EL BAL. ME A PASADO VARIAS VECES.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH AND ATTEMPTING TO SLOW DOWN THE VEHICLE, IT INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. AFTER SOME TIME, THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ADVANTAGE CHRYSLER DODGE JEEP RAM (18311 US-441, MT DORA, FL 32757, (352) 735-3777) TO BE DIAGNOSED. THE DIAGNOSTIC TEST WAS NOT COMPLETED AT THE TIME OF FILING THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED I WAS DRIVING SOUTH ON I-4 IN ORLANDO GETTING CLOSE TO THE PRINCETON EXIT. I TOOK MY FOOT OFF OF THE GAS PEDAL TO START SLOWING DOWN. THE CAR JUST STARTED ACCERLATING. IT WAS DIFFICULT FOR ME TO STOP THE CAR. I MANAGED TO GET IT STOPPED. HAD IT TOWED TO THE CHYSLER DEALERSHIP IN MT DORA,FL. THEY DIAGNOSED IT WITH A RUG 1 FLOOR MAT CATCH UNDER THE GAS PEDAL. UPDATED 10/22/18*JB
TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME STUCK AND THE CONTACT COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A DIVIDER AND ROLLED OVER SEVERAL TIMES. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. POLICE REPORT NUMBER: 18-16077 WAS FILED. THE CONTACT'S HUSBAND SUSTAINED A MILD CONCUSSION, PAIN IN THE RIBS, CONTUSIONS ON BOTH LEGS, AND CHEST PAIN. THE CONTACT SUSTAINED AN INJURY TO THE HEART, WHICH BECAME ENLARGED, AS WELL AS CONTUSIONS AND SEVERE BACK PAIN. MEDICAL ATTENTION WAS REQUIRED FOR BOTH OCCUPANTS. THE VEHICLE WAS DESTROYED AND TOWED. BROWN'S JEEP CHRYSLER DODGE RAM IN PATCHOGUE, NEW YORK WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
HELLO, CAN YOU GIVE ME ANY INFORMATION ABOUT THE 'TOTALLY INTEGRATED POWER MODULE' (TIPM) IN MY 2009 CHRYSLER TOWN AND COUNTRY LX, 3.3L MINIVAN? HOW TO DIAGNOSE A PROBLEM WITH IT? ARE THERE KNOWN PROBLEMS WITH IT? MY VAN EXHIBITS THE FOLLOWING RANDOM CONDITIONS' 1.) HORN STOPS WORKING AFTER REPEATED USE. IT WILL WORK AGAIN AFTER A PERIOD OF TIME. RECENTLY, I HAVE PUSHED ON THE HORN AND IT WILL BLOW AND THEN CUT OUT AFTER A COUPLE OF SECONDS. THIS HAPPEN WHETHER THE VAN IS IN MOTION OR STATIONARY. 2.) STARTER WILL ROTATE THE ENGINE BUT ENGINE WILL NOT FIRE. THIS IS VERY INFREQUENT BUT HAS GOTTEN A LITTLE WORSE. ENGINE WILL EVENTUALLY START AND RUN FINE. AND THE NEXT TIME IT NEEDS TO START IT WILL WITHOUT ISSUE. ALSO, ONE TIME DURING THE SAME DAY THAT THIS HAPPENED, THE ENGINE STARTED BUT THEN IMMEDIATELY DIED.IT STARTED AND RAN FINE AFTER THAT. VAN WAS ALWAYS STATIONARY. 3.)CENTER MOUNTED REAR BRAKE LIGHT WILL LOOK VERY DIM OR NOT WORK AT ALL ONE DAY, AND THEN WORK THE NEXT. VAN WAS IN MOTION OR STATIONARY. 4.)CRUISE CONTROL WILL NOT ENGAGE AND THEN IT WILL. THIS WAS HAPPENING ABOUT A YEAR AGO BUT HAS NOT HAPPENED LATELY. VAN WAS IN MOTION. THESE SITUATIONS HAVE HAPPENED INTERMITTENTLY SINCE WE BOUGHT THE VAN IN 2012. AM I AND MY FAMILY IN DANGER OF THE AIRBAGS NOT DEPLOYING WHEN THEY SHOULD? THANKS FOR YOUR HELP
THE VEHICLE WAS IN PARK AND RUNNING IN A PARKING LOT. THE VAN HAD BEEN RUNNING AND IN MOTION FOR APPROXIMATELY 10 MINUTES PRIOR TO ARRIVING AT THE PARKING LOT WHERE IT WAS THEN PLACED INTO PARK AND LEFT RUNNING WHILE WAITING FOR MY KIDS TO GET OUT OF SCHOOL. RADIO ON, HEAT ON THEN WITH NO WARNING AT ALL THE VEHICLE SHUT OFF, LOST ALL POWER. I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT WOULD NOT GO INTO THE OFF POSITION ALLOWING ME TO REMOVE THE KEY. I TRIED TO TURN THE KEY TO THE VARIOUS POSITIONS TO START THE CAR AND NOTHING HAPPENED. AUTO LOCKS WOULD NOT UNLOCK, THE CAR WAS COMPLETELY DEAD. I SAT FOR ABOUT 5 MINUTES IN A PANIC TRYING TO FIGURE OUT HOW CARS I WAS BLOCKING WERE GOING TO GET OUT OF THEIR PARKING SPOTS. THEN THE VAN SUDDENLY STARTED UP ON ITS OWN. MY HANDS WERE NOT ON THE KEYS, NOWHERE NEAR THE IGNITION AND IT JUST STARTED UP. WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE I WAS DRIVING AND IN MOTION AND EVEN WORSE TRAVELING AT A HIGH SPEED???? THERE SHOULD BE A RECALL ON THIS ISSUE AS IT IS A MAJOR SAFETY CONCERN. THE VEHICLE DID RECEIVE THE RECALL FIX FOR THE ISSUE WITH IGNITION A COUPLE YEARS BACK AND NOW I WONDER IF THAT WAS EVEN THE REAL ISSUE SINCE MY VAN RANDOMLY SHUT OFF ON ME FOR NO REASON AT ALL WHATSOEVER. I DON'T KNOW IF THERE ARE ANY OTHER OFFICIAL REPORTS BUT A GOOGLE SEARCH PULLS UP MANY OTHERS HAVING THE SAME ISSUE THIS YEAR WITH VARIOUS YEARS OF THE TOWN AND COUNTRY AND THE REPORTS ARE RECENT.
VAN DASH LIGHTS FLICKER WHEN APPLYING THE BRAKES. VAN WILL COMPLETELY SHUT OFF WITH ALL ELECTRICAL DYING. THIS HAPPENS WHEN SITTING AT A LIGHT OR SLOWING TO YIELD TO TRAFFIC REPLACED ALTERNATOR, BUT THE PROBLEM STILL OCCURS. JOSTLING THE BATTERY CABLES WILL RESTART ELECTRIC SYSTEM. NEW BATTERY, CABLES ARE SECURE.
MINIVAN KEEPS ON STALLING GOING UNDER 30 MILES PER HOUR.... NO ENGINE LIGHT OR CODES APPEAR ON DASH.. LAST TIME I WAS TRYING TO MAKE A TURNAND IT STALLED IN THE MIDDLE OF THE INTERSECTION. IM CONCERNED SINCE IM MOTHER OF 4 AND I DRIVE THEM TO SCHOOL AND BACK.
TIMP IS DEFECTIVE. THE CAR STALLS WHILE DRIVING AT ALL SPEED. VERY DANGEROUS TO DRIVE AT TIMES. IT'S BEEN AN ISSUE FOR 1 YEAR. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM CENTRAL PENNSYLVANIA TO MASSACHUSETTS, THE DASHBOARD WARNING CHIME STARTED, THE INFORMATION DISPLAY SHOWED THAT THE BLIND SPOT DETECTION SYSTEM WAS INOPERATIVE AND THEN THE TRANSMISSION DOWN SHIFTED TO 3 RESULTING IN EXCESSIVE ENGINE REVS. CRUISE CONTROL WAS ENGAGED AT THE TIME, BUT THE CAR WAS NOT GOING DOWN A HILL. THE DRIVER USED THE +/- SHIFT CONTROL TO RETURN THE CAR TO GEAR 6. AT THE SAME TIME, THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED AS DID THE BLIND SPOT DETECTION SYSTEM. ALL OF THESE PROBLEMS HAVE HAPPENED IN THE PAST INDIVIDUALLY, BUT ON THIS TRIP THEY ALL HAPPENED AT ONCE. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.
FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND MODULE THE ABS CONTROL
WHILE DRIVING DOWN HIGHWAY AT ABOUT 60 MPH WITH WIFE AND 3 CHILDREN, SUDDENLY WITH NO WARNING, ALL POWER TO VEHICLE WAS COMPLETELY LOST. THIS MADE IT VERY DIFFICULT TO SAFELY MOVE VEHICLE TO SHOULDER. IF TRAFFIC WOULD HAVE BEEN HEAVY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE VEHICLE WAS PARKED IT WOULD NOT RESTART AND HAD TO BE TOWED 20 MILES TO DEALER. ONCE AT DEALER ELECTRICAL SYSTEM SEEMED TO FAIL FURTHER. POWER WINDOWS, LOCKS AND DOORS WOULD NO LONGER WORK. CLEARLY SOME SORT OF SERIOUS ELECTRICAL PROBLEM THIS IS THE 4TH TIME SOMETHING LIKE THIS HAPPENED, BUT WITH THE PREVIOUS INCIDENTS THE CAR ALWAYS STARTED ONCE IT WAS STOPPED AND PUT INTO PARK AND KEY WAS TURNED.
CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECALL ON THE 2009 TOWN AND COUNTRY FOR CLOCK SPRING WORK AND STEER ANGLE CODES.
WAS DRIVING DOWN THE ROAD AND CAR RIGHT FRONT BRAKE ACTIVATED THE CAR WENT IMMEDIATELY INTO THE LEFT LANE LUCKY NO CAR WAS COMING ABS LIGHT AND ESP LIGHT CAME ON. CAR WAS TOO DANGEROUS TO DRIVE BRAKE SYSTEM JUST ACTIVATED WITH OUT NOTICE AT ANY SPEED. TOOK TO DEALER THEY SAID CLOCK SPRING IN STEERING WHEEL WAS DEFECTIVE PART NUMBER 56046241AG. THIS IS A VERY DANGEROUS SITUATION NEEDS TO BE A RECALL ON THIS PART. LOOKS LIKE IT IS A FREQUENT PROBLEM WHILE RESEARCHING THIS PROBLEM. AT HIGH HIGHWAY SPEED COULD LOSE CONTROL OF VEHICLE.
NOTICE LOUD CLUNKING NOISE SHIFT FROM PARK TO DRIVE, OR PARK TO REVERSE. NOT EVERY TIME, BUT OFTEN ENOUGH. ALSO SHIFT TO/FROM TO HER GEARS IS NOTICEABLE AND GIVES THE FEEL OF HESITATION. THIS IS MOST OFTEN NOTICED AROUND 37 MPH OR 30 MPH. WENT IS COLD THE CAR ACT UP . IT IS HAVING TROUBLES ALSO GETTING HOT THE ENGINE AND I HAVE THE CAR FOR 5 MONTH AND I HAD TO FILL THE COOLANT TWICE. I BROUGHT THE CAR 5 TIME TO THE PLACE WHERE I BOUGHT THE CAR 4 TIMES TO REPORT THE PROBLEM WITH THE TRANSMISSION THEY SEND ME TO ONE OF THE CHRYSLER DEALER FOR SERVICE AND DID NOT SHOW NOTHING ON THE DIAGNOSIS. I AM FRUSTRATED BECAUSE I RESEARCH ONLINE IAND I AM NOT THE ONLY ONE COMPLAINING ABOUT THE SAME PROBLEM. ASLO THE SUSPENSION FEELS VERY WEAK.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED EXCESSIVELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED EXCESSIVELY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO GET THE VEHICLE TO STOP. IN ADDITION, THE RPMS INCREASED, THE ENGINE REVVED, AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,037. UPDATED 09/10/15*LJ UPDATED 11/08/2017*CN
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