RoadVitals

2009 Chrysler Town And Country Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest May 16, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 707 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2009 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

AirbagsElectricalVisibility
Filed May 16, 2018

WE WHERE DRIVING IN FLORIDA ON VACATION ON JUNE 12, 2017 WHEN OUR 2009 CHRYSLER TOWN AND COUNTRY STARTED TO HAVE ELECTRICAL PROBLEMS . THE WIPERS WOULDN'T SHUT OFF UNTIL THE WIPER MOTOR BURNED UP , THE DRIVERS SEAT WOULDN'T STOP MOVING FORWARD AND BACK , THE WINDOWS WOULDN'T GO DOWN , AC WENT OUT , THE ENTIRE DASH BOARD LIGHT UP AND ALL THE LIGHTS STAYED ON , THE SPEEDOMETER WAS DEAD , THE GAS GAUGE WAS DEAD , THE TURN SIGNALS DIDN'T WORK , THE DVD PLAYERS DIDN'T WORK . WE TOOK IT TO A DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT . IT THEN DID IT AGAIN AND IT WENT BACK TO THE SAME DEALERSHIP AND AGAIN THEY COULDN'T FIND ANYTHING . ON THE WAY HOME ON I-95 IT STARTED AGAIN . WHEN WE GOT HOME WE TOOK IT TO A GARAGE THAT DEALS WITH ELECTRICAL PROBLEMS AND HE FOUND OUT IT WAS A DVD PLAYER IN THE FRONT THAT WAS MAKING IT GO NUTS . HE DISCONNECTED IT AND ITS OK BUT NOW NOTHING WORKS , LIKE THE 3 DVD PLAYERS, THE HEATED MIRRORS , THE REMOTE START . THIS ISSUE NEEDS TO BE FIXED BEFORE SOME ONE GETS KILLED ON THE HIGHWAY .

NHTSA ID
11096422
Incident
Jun 12, 2017
Mileage
75,000 mi
Visibility
Filed Dec 18, 2015

THE 2009 CHRYSLER TOWN AND COUNTRY HAS A DESIGN FLAW IN THE DEFROST VENT DESIGN. THE FRONT DEFROST VENTS ARE NOT PROPERLY ANGLED TO CLEAR THE LOWER PORTION OF THE WINDOW. DURING INCLEMENT WEATHER THE WIPERS CAN BECOME FROZEN TO THE WINDSHIELD AND FAIL TO PROPERLY WORK. THE VENTS ARE ANGLED SO AS THE BOTTOM 4 INCHES OF THE WINDOW HAS LITTLE TO NO AIR CIRCULATING ON THE WINDOW. THIS DESIGN ALSO CAUSES THE WINDOW TO FOG IN TEMPERATURES BELOW 32 DEGREES AND NOT CLEAR PROPERLY. THE VENTS ALSO DO NOT ANGLE TO THE OUTER EDGES OF THE WINDOWS. THIS COULD RESULT IN VISIBILITY ISSUES AND INJURY OR DEATH COULD OCCUR. THIS HAPPENS WHEN PARKED AND WHEN DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHEN I CONTACTED CHRYSLER CORPORATION THEY FAIL TO SAY THERE IS A FLAW. THE FLAW IS EASILY SEEN BY A VISUAL CHECK JUST BY LOOKING AT THE ANGLE OF THE VENTS ON THE DASH BOARD.

NHTSA ID
10811202
Incident
Dec 11, 2015
Mileage
127,000 mi
ElectricalEngineVisibility
Filed Dec 7, 2015

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE JERKED AND THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY. ALL THE WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10808812
Incident
Jun 26, 2015
Mileage
74,000 mi
BrakesElectricalInterior & seats+1 more
Filed Oct 22, 2015

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE REPLACEMENT PARTS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER ALSO STATED THE BRAKE NEEDED TO BE REPLACED, THE DOME LIGHT STAYED ON AND THE LOW WASHER FLUID LIGHT ILLUMINATED. *JB

NHTSA ID
10806848
Incident
May 1, 2014
AirbagsElectricalVisibility
Filed Jul 19, 2015

WE JUST PURCHASED THIS VEHICLE IN APRIL 2015, USED WITH 98200 MILES. AFTER ONLY ROUGHLY 3000 MILES THE VEHICLE STARTED MESSING UP. THE WIPERS WOULD COME ON FOR NO REASON AND THE DASH WOULD LIGHT UP LIKE A CHRISTMAS TREE. ALL THE DASH LIGHTS INCLUDING THE AIRBAGS, BRAKES, ENGINE, ECT. MY FEAR IS THAT IF IN A CRASH THE AIRBAGS, BRAKES, AND OTHER SAFETY EQUIPMENT MAY NOT FUNCTION AS INTENDED. AFTER THIS HAPPENED A SECOND TIME I CALLED MY LOCAL CHRYSLER DEALER AND THE SERVICE MANAGER INFORMED ME OF A RECALL ON SOME MODELS BUT MINE WASN'T INCLUDED. HOW CAN CHRYSLER RECALL SOME BUT NOT ALL THESE VEHICLES WITH THE SAME PROBLEM. THIS SHOULD BE CONSIDERED A MAJOR SAFETY DEFECT AND ALL SHOULD BE REPAIRED.

NHTSA ID
10734978
Incident
May 16, 2015
Mileage
101,352 mi
ElectricalExterior lightingVisibility
Filed Jun 27, 2015

THE VEHICLE DASH LIGHTS AND GAUGES WILL ALL FLASH AND START BEEPING WHILE THE WIPERS CONTINUOUSLY GO ON AND OFF WITH NO CONTROL. THIS ONLY HAPPENED WHILE VEHICLE WAS IN PARK AND EITHER THE DRIVER SIDE DOOR WAS OPEN BUT RECENTLY STARTED DOING THIS WHILE DRIVING. WE TOOK THE VAN IN TO THE DEALERSHIP ON 6/27 FOR THE IGNITION SWITCH RECALL AND NOW THE VEHICLE CONSTANTLY DOES THIS WHILE DRIVING. THE DEALER WAS NOT ABLE TO COMPLETE TROUBLESHOOTING DUE TO TIME RESTRICTIONS. I HAVE SEEN MANY PEOPLE ONLINE COMPLAINING OF THIS SAME ISSUE AND SOME SAYING THEIR VEHICLE WILL EVEN SHUT OFF FROM TIME TO TIME WHILE DRIVING AND I AM WONDERING WHY IS THIS NOT BEING RECALLED?

NHTSA ID
10730765
Incident
May 14, 2014
ElectricalVisibility
Filed Nov 12, 2014

2009 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE. *TGW THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH THE RADIO/DVD/ THE CONSUMER MADE SEVERAL TRIPS TO THE DEALER, WHERE THEY SUGGESTED A NEW BATTERY. HOWEVER, THE NEW BATTERY DID NOT RECTIFY THE PROBLEM. ALSO, THE DRIVER SIDE WINDOW, AS WELL AS THE IGNITION WOULD STICK AT TIMES. THE DEALER LUBRICATED THE WINDOW. HOWEVER, THE PROBLEM CONTINUED.*JB

NHTSA ID
10651248
Incident
Jun 17, 2014
ElectricalExterior lightingVisibility
Filed Nov 2, 2014

ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING THE OPPOSITE WAY. THIS WENT ON FOR AT LEAST 2 MINUTES THEN FINALLY STOPPED. ON 10/28/2014, STARTED VEHICLE IN DRIVEWAY AND ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS, THE RADIO DISPLAY WAS BLANK LIKE IT WAS OFF, BUT THERE WAS SOUND (RADIO DISPLAY HAS BEEN ONGOING ISSUE SINCE WE PURCHASED VEHICLE IN 2012). TURNED VEHICLE OFF AND TRIED TO RESTART WITH SAME ISSUE. TURNED OFF AND LET SIT FOR SEVERAL MINUTES AND CONDITION WENT AWAY. NEXT INCIDENT WAS ON 10/31/2014. WAS IDLING IN A PARKING SPOT AND THE WINDSHIELD WIPERS TURNED ON ALONG WITH THE SECURITY LIGHT IN THE DASH. THIS STOPPED WITHIN 30 SECONDS. THEN WHILE DRIVING ABOUT 15 MINUTES LATER ABOUT 25MPH, ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS AND LIGHTS INSIDE OF THE VAN. PULLED OVER TO SIDE OF ROAD AND TURNED OFF VEHICLE FOR A FEW MINUTES AND RESTARTED WITH NO ISSUES. *TR

NHTSA ID
10651919
Incident
Oct 13, 2014
Mileage
96,800 mi
Exterior lightingVisibility
Filed Sep 23, 2014

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATOR FRACTURED ON THE FRONT DRIVER AND PASSENGER SIDE MIRRORS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS. ON THE FIRST OCCASION, THE SIDE VIEW MIRROR ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED WITH THE LENS DETACHING INTERMITTENTLY. THE DEALER REPLACED THE LENS TWICE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10638353
Incident
May 3, 2013
ElectricalInterior & seatsExterior lighting+1 more
Filed Oct 1, 2013

WHILE DRIVING ABOUT 30MPH IN MY NEIGHBORHOOD, ALL OF A SUDDEN, MY VAN'S HORN STARTED HONKING, THE WIND SHIELD BLADES BEGAN WIPING VERY QUICKLY AND WATER WAS SPRAYING OVER THE WINDSHIELD. ALSO, THE AUTOMATIC LOCKS WERE GOING UP AND DOWN AND THE CAR LIGHTS AND BLINKERS WERE FLASHING ON AND OFF UNCONTROLLABLY. IT WAS VERY SCARY! I STOPPED THE CAR AND SHUT OFF THE ENGINE, BUT EVERYTHING CONTINUED. LUCKILY I WAS NOT FAR FROM HOME AND WAS ABLE TO CAREFULLY DRIVE IT THERE. ONCE IN THE DRIVEWAY, THE ONLY WAY TO GET THE CAR TO QUIT WAS TO DISCONNECT THE BATTERY. WAITING ON REPAIR REPORT. *TR

NHTSA ID
10546463
Incident
Sep 28, 2013
Mileage
54,800 mi
Visibility
Filed Jan 24, 2011

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE TEMPERATURE DROPS BELOW 30 DEGREES THE WINDSHIELD WASHER WOULD NOT OPERATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE FLUID WAS FROZEN AND THAT HE SHOULD WAIT UNTIL THE VEHICLE WARMS UP BEFORE USAGE. THE VEHICLE WAS SUPPOSED TO OPERATE LIKE THAT ACCORDING TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10378396
Incident
Dec 1, 2010
Mileage
18,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .