RoadVitals

2009 Chrysler Town And Country Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
453
Latest Jul 8, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
64%
of 707 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2009 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 453 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 453, in the owner's own words

Electrical
Filed Jul 8, 2025

The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended. The vehicle was towed to the residence. The contact stated that the vehicle intermittently failed to start prior to the failure. The contact had to turn the key, release the key, and turn the key again before being able to start the vehicle. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

NHTSA ID
11671958
Incident
Jul 7, 2025
Mileage
150,000 mi
Electrical
Filed Nov 8, 2024
Crash reported

I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!

NHTSA ID
11624211
Incident
Oct 17, 2024
Driver assistanceElectrical
Filed Aug 9, 2024

Vehicle shuts off while driving

NHTSA ID
11607520
Incident
Aug 9, 2024
Electrical
Filed Dec 9, 2022

The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed that the speedometer and fuel gauge were no longer operating as needed. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,645.

NHTSA ID
11496721
Incident
Jun 9, 2022
Mileage
131,645 mi
ElectricalEngine
Filed Jan 10, 2022

The contact owns a 2009 Chrysler Town and Country. The contact stated while driving 10 MPH and pulling into a parking lot, the vehicle inadvertently stalled and the ignition key was released. There were no warning lights illuminated. The contact stated that she reinserted the key into the ignition switch and restarted the vehicle; however, the failure reoccurred as she was attempting to pull into a parking space. The vehicle was towed to an independent mechanic who diagnosed that the camshaft had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred twice while driving from the independent mechanic to her residence. The vehicle was taken back to the independent mechanic. The contact contacted an unknown dealer who advised that they were not aware of that specific failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.

NHTSA ID
11446953
Incident
Dec 22, 2021
Mileage
174,000 mi
Electrical
Filed Dec 25, 2021

TPMS (Tire Pressure Monitor System) gives false warnings of tires losing pressure. The flashing Yellow dashboard warning lights and audible alarm sounds and the dash display switches to show the four tire pressures. One by one the pressure of each of the four tires switches to horizontal lines until all four tire pressures are shown as horizontal lines. Meanwhile after many seconds the Warning Light becomes a steady yellow light. This steady yellow light and false flat tire readings continue for many miles (which can be over 50 miles). Sometimes parking and turning off the ignition resets the system. Sometimes restarting the vehicle just has it continue with the false readings. The false readings happen on smooth expressways and other roads as well. Sometimes they happen several times within a week. Other times weeks go by between false readings. The false audible and warning light are safety hazards because they are distracting, especially when it happens in a construction zone. This is a one owner vehicle and has been the subject of numerous complaints to the selling dealer about this issue. The dealer has been unable to repair the defect despite changing the module and tire sensors. Their history confirms failed repair efforts to fix the problem for several years at least back to November 3, 2016 despite being shown videos of the problem while the problem takes place.

NHTSA ID
11444951
Incident
Nov 3, 2016
ElectricalExterior lighting
Filed Jul 16, 2021

Our 2009 chrysler town and country is having major issues. The dashboard lights keep going on and off the speedometer won't work when this is happening also the windshield wipers go on automatically with me putting them on and won't stop. Sometimes while this occurs our automatic door won't operate or radio. We got a new alternator a new battery a new iod fuse and it's still happening i wasn't sure if this was a normal occurrence for chryslers so I did some research my van isn't the only one with the same issues we unfortunately bought it used a few months ago and can't take it back to the lot.

NHTSA ID
11425227
Incident
Jul 14, 2021
Driver assistanceElectrical
Filed Apr 25, 2021

IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.

NHTSA ID
11413813
Incident
Apr 2, 2021
Mileage
254,000 mi
Electrical
Filed Mar 3, 2021

THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF. WHILE DRIVING THE DASH LIGHT COME ON INDICATING A SLIPPERY BRAKE LIGHTS WARNING. WHEN I FIRST START IT UP, I CAN'T GET IT OUT OF PARK WITH BRAKE APPLIED. I HAVE TO TURN IT OFF AND REMOVE KEY AND RE-INSERT AND TURN IT ON. I CONTACTED CHRYSLER THEY SAID THERE WAS ONLY A 2 YEAR WARRANTY ON THE RECALLED PART AND I WOULD HAVE TO PAY FOR A NEW KEY UNIT. THIS IS A REPEAT PROBLEM AND NEEDS ANOTHER RECALL. THE WIN MODULE IS ACTING UP AGAIN. I WENT ONLINE AT REPAIRPAL.COM AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. I ONLY HAVE 34000 MILES ON THIS 2009 VAN.

NHTSA ID
11398979
Incident
Feb 27, 2021
Mileage
35,000 mi
Electrical
Filed Sep 8, 2020

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE SHE HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP INTERMITTENTLY WITH THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED TO BE REPLACED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ORIGINAL DEALER WOULD REPAIR THE VEHICLE FOR THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE SHE WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. ONCE THE BATTERY WAS REPLACED, SHE WAS LATER INFORMED THAT THEY WOULD NOT PERFORM A DIAGNOSTIC DUE TO THE VEHICLE STARTING WITH A NEW BATTERY. SHE WAS ALSO INFORMED THAT SINCE THE CHECK ENGINE WARNING LIGHT WAS NOT ILLUMINATED, THE MECHANIC COULD NOT CORRECTLY DIAGNOSE THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 98,000.

NHTSA ID
11353775
Incident
Jun 9, 2020
Mileage
98,000 mi
Electrical
Filed Sep 7, 2020

ALL LIGHTS ON DASH ON WINDSHEILD WIPER ON IN THEN STOP WORKING DRAIN BATTERY I HAVE REPLACED BATTERY IN ALTERNATOR IN POWER STERING PUMP HAPPEN WHEN DRIVING AT 25 TO 30 MPH

NHTSA ID
11353544
Incident
Mar 31, 2020
Mileage
109,000 mi
Driver assistanceElectrical
Filed Jul 29, 2020

OK ABOUT 2 YEARS I BEEN HAVING PROBLEMS WITH THE KEY IGNITION TURNING OFF AND ON DONT WANT TO GO . THEY HAD SENT ME INFO ABOUT RECALL ON CREDIT CARMA A YEAR AGO AND THEY NEVER HELP ME. THE VAN IS STILL DOING THAT.

NHTSA ID
11342098
Incident
Oct 9, 2018
Mileage
90,000 mi
Electrical
Filed Sep 29, 2019

THE CAR ONLY MAKES ONE CLICK OR SOMETIMES NOTHING WHEN YOU TRY TO START IT AND AFTER SEVERAL ATTEMPTS IT WILL START RIGHT UP , SOMETIMES IT WILL START WITH NO PROBLEM AT ALL ,BATTERY AND STARTER HAVE BEEN REPLACED TO NO AVAIL ! THIS HAS BEEN GOING ON FOR OVER A YEAR , SOMETIMES A COUPLE OF WEEKS WILL GO BY WITH NO ISSUE !

NHTSA ID
11258874
Incident
Sep 28, 2019
Mileage
215,050 mi
AirbagsElectricalPowertrain (other)
Filed Jun 23, 2019

INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOCUMENT THEIR COMPLAINTS AS WELL.CAR TURNS ON AND ONLY MOVES IN REVERSE, ONCE YOU TRY TO PLACE IT IN DRIVE IT SHUTS OFF. DEFECTIVE TRANSMISSION. THIS HAPPENED TO US WHILE WE WERE COMING OUT OF THE HIGHWAY AND GOING TO A RED LIGHT STOP. WHILE WE CAME TO A COMPLETE STOP THE CAR SHOOK REAL HARD AS IF WE HIT SOMETHING AND SHUT OFF. WE TURNED ON CAR WITHOUT A PROBLEM BUT AS SOON AS WE PLACED IT IN DRIVE THE SAME THING HAPPENED A BIG HIT IN ENGINE AND IT SHUT OFF. ALSO AIBAG LIGHTS ARE ON WHICH IVE HEARD MEANS THAT THEY ARE FAULTY

NHTSA ID
11221964
Incident
Apr 9, 2015
Mileage
97,528 mi
Driver assistanceElectricalEngine
Filed May 22, 2019

THE CAR DIES WHEN COMING TO STOP. INTERMITTENT CAR CAN NOT RESTART, THERE IS NO ELECTRIC POWER TO RESTART CAR, TOTALLY NO ELECTRIC CAN NOT EVEN TURN ON HAZARD LIGHTS. WAS STRUCK IN MIDDLE LANE WITH CARS COMING ON 55 MPH ROAD. VERY DANGEROUS. COULD OF BEEN KILLED.

NHTSA ID
11209392
Incident
May 22, 2019
Mileage
118,185 mi
Electrical
Filed May 14, 2019

CLOCKSPRING GOES BAD FROM 2 TOWN & COUNTRY TRY I OWNED & THE TOURING SHIFTER GETS STUCK & CAN'T MOVE OUT OF PARK. THE HEAT FOR THE REAR ALSO IS BAD, THE LINE LEAKS.

NHTSA ID
11207424
Incident
Jan 7, 2019
Mileage
160,000 mi
AirbagsElectrical
Filed Apr 29, 2019

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE IGNITION KEY MOVED INTO THE ACCESSORY MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. PORTAGE CHRYSLER (LOCATED AT 3013 COUNTY HWY CX, PORTAGE, WI 53901, (608) 742-7141) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. PREVIOUSLY, THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

NHTSA ID
11204335
Incident
Apr 29, 2019
Mileage
153,000 mi
Electrical
Filed Apr 23, 2019

I JUST BOUGHT A 2009 CHRYSLER TOWN AND COUNTRY. IT'S NOT EVEN BEEN A FULL MONTH, I PAID 9,000 CASH AND ALREADY THE CAR SHUTS OFF WHEN I COME TO STOP. I JUST GOT MY CAR BACK FOR THE SECOND TIME AND IT SHUT OFF ON ME 3 TIMES FROM THE SHOP TO MY HOUSE. I HAVE 3 KIDS I SPENT ALL MY SAVINGS IN THIS CAR THE USED CAR LOT ONLY HAS A 30 DAY WARRANTY AND IT'S ALMOST UP IT'S BEEN IN THE SHOP TWICE AND STILL HAS THE SAME PROBLEM. ITS NEEDS TO BE FIXED A.S.A.P *TR

NHTSA ID
11203031
Incident
Apr 22, 2019
Mileage
113,900 mi
Electrical
Filed Mar 26, 2019

VEHICLE WOULD NOT START. ACTED LIKE IT WAS NOT GETTING FUEL. BATTERY WOULD DRAIN OVERNIGHT. SLIDING DOORS WOULD NOT OPERATE CORRECTLY. TOOK TO AN INDEPENDENT SHOP AND WAS TOLD THE TIPM HAD A COUPLE BAD RELAYS. ORDERED A EXTERNAL RELAY KIT FROM CHRYSLER PER A SERVICE BULLETIN. REPAIR SOLVED THE FUEL PUMP PROBLEM.

NHTSA ID
11191683
Incident
Mar 7, 2019
Mileage
140,000 mi
Electrical
Filed Mar 13, 2019

WHEN DRIVING MY TOWN AND COUNTRY, THE INSTRUMENT CLUSTER AND ALL THE INTERIOR AND EXTERIOR LIGHTS START FLASHING ON AND OFF. THE WINDHSHIELD WIPERS COME ON, THE VEHICLE TURNS COMPLETELY OFF AND WILL NOT START AGAIN FOR A FEW MINUTES. SINCE THE VEHICLE TURNS OFF, THE POWER STEERING GOES OUT ALONG WITH THE POWER BRAKES. THIS HAS HAPPENED NUMEROUS TIMES. WE PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE AND RELIABLE FOR OUR KIDS. BOY WERE WE WRONG! THESE VEHICLES SHOULD BE OFF THE STREETS! UNFORTUNATELY IT'S MY ONLY VEHICLE AND IT'S FINANCED, SO NOW I AM STUCK DRIVING MY KIDS IN THIS DEATH TRAP. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS! THESE VEHICLES ARE MADE FOR FAMILIES, HOW DARE YOU PUT SO MANY LIVES IN DANGER TO MAKE A BUCK! RECALL THESE NOW!

NHTSA ID
11186673
Incident
Mar 13, 2019
Mileage
107,300 mi
Electrical
Filed Mar 11, 2019

MY VEHICLE FOR THE LAST COUPLE OF YEARS HAS HAD ISSUES WITH THE ENGINE JUST STOPPING IN THE MIDDLE OF DRIVING DOWN THE STREET. ALL THE ELECTRICAL STUFF STAYS ON BUT THE ENGINE JUST STOPS RUNNING. THERE IS ALSO A SMOKE SMELL THAT WAS COMING FROM THE BACK SLIDING DOORS A SHORT TIME AGO AND THEN THE DOORS STOPPED SHUTTING CORRECTLY AND THEY WOULDN'T LOCK. OVER NIGHT THE BATTERY WOULD DIE FROM THE DOORS NOT SHUTTING CORRECTLY. NOW WE JUST HAVE THE DOORS SHUT OFF SO THAT WE DON'T HAVE ANYMORE ISSUES WITH IT DYING ALL THE TIME AND JUST HOPE FOR THE BEST WHEN DRIVING IT THAT IT DOESN'T DIE AND CAUSE AN ACCIDENT. WHEN I LOOKED UP RECALLS WITH THIS VEHICLE IT SAID THIS SHOULD BE COVERED BUT WHEN I PUT IN MY VIN IT SAID THERE WAS NO ISSUES. NOT SURE WHERE TO GO FROM HERE. VEHICLE WAS IN MOTION DRIVING DOWN A MAIN STREET MULTIPLE TIMES. *DT *DT *TR*JB

NHTSA ID
11185983
Incident
Jan 22, 2019
Mileage
82,000 mi
ElectricalExterior lighting
Filed Feb 8, 2019

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND TURN SIGNALS STOPPED WORKING AND THE HORN CONTINUOUSLY SOUNDED. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO STOP THE HORN FAILURE. THE MANUFACTURER ACKNOWLEDGED THE FAILURE WITH THE LIGHTS; HOWEVER, THEY COULD NOT ASSIST WITH THE REPAIR COST SINCE THERE WAS NO RECALL. THE DEALER (COURTESY MOTOR SALES INC, 3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-9000) OFFERED TO SCHEDULE AN APPOINTMENT WITH AN UPFRONT FEE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000.

NHTSA ID
11175166
Incident
Jul 2, 2018
Mileage
162,000 mi
AirbagsElectricalEngine+1 more
Filed Feb 4, 2019

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL STARTED TO FLICKER. THE VEHICLE STALLED AND THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND POWER OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO DEWEY DODGE CHRYSLER JEEP (LOCATED AT 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY UNDER THE INSTRUMENT PANEL AND HOOD. THE CONTACT WAS STATED THAT THE CLOCKSPRING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

NHTSA ID
11174239
Incident
Dec 24, 2018
Mileage
153,000 mi
ElectricalPowertrain (other)
Filed Jan 28, 2019

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS PARKED, THE VEHICLE LOST POWER AND THE IGNITION WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM AT 727-799-4539 (LOCATED AT 2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WHO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,180.

NHTSA ID
11172556
Incident
Jan 28, 2019
Mileage
131,180 mi
Body & structureElectrical
Filed Jan 3, 2019
Fire reported

SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEWAY, AND HAD NOT BEEN IN USE SINCE THE MORNING BEFORE. THE FIRE MUST HAVE WENT OUT ON ITS OWN. BUT CAUSED DAMAGE TO BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. THE INSIDE OF THE VAN SMELLS HEAVILY OF ELECTRICAL SMOKE.

NHTSA ID
11164728
Incident
Jan 1, 2019
Mileage
150,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .