Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1996 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 251 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 251, in the owner's own words
I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,. *TR
TL* - THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS PULLING INTO A PARKING LOT DOING 3 OR 4 MPH, WHEN THE DRIVERS SIDE AND PASSENGER SIDE FRONT AIR BAGS UNEXPECTEDLY DEPLOYED. THE CONTACT STATED THAT SHE NEVER HIT ANYTHING. THE CONTACT SUSTAINED BRUISES ON HER FOREARM. THE CONTACT DIDN'T KNOW IF ANYTHING COULD BE, AND GOT RID OF THE VAN. *AK
MAY 7, 2005, I WAS IN AN AUTOMOBILE ACCIDENT. THE OTHER CAR WAS A 2004 HONDA ACCORD. THE FRONT PASSENGER SIDE OF THE ACCORD HIT THE FRONT DRIVER SIDE OF MY 1996 DODGE CARAVAN JUST IN FRONT OF THE DRIVER'S SEAT. THE PASSENGER SIDE AIRBAG INFLATED, THE DRIVER SIDE AIRBAG DID NOT. THROUGH THE COURSE OF HAVING THIS CAR, THE "AIRBAG" LIGHT WAS AN ISSUE ALMOST FROM DAY ONE. WHEN I WOULD TAKE IT TO THE DEALERSHIP, BILL KAY CHRYSLER IN NAPERVILLE, THEY WOULD CHECK IT AND FIND NOTHING WRONG. FINALLY I WAS TOLD TO IGNORE THE "AIRBAG" LIGHT THAT THERE WAS A FAULTY SENSOR THAT COULD NOT BE FIXED.
'RECALL CAMPAIGN' FOR DODGE CARAVAN 1996, CLOCK SPRING BROKEN. *BF THE CONSUMER DID NOT FIND OUT ABOUT THE RECALL, UNTIL THE REPAIRS WERE ALREADY MADE. #02V293000 *JB
THE AIRBAG LIGHT IS ON, THE HORN DOES NOT WORK, AND THE CRUSIE CONTROL DOES NOT FUNCTION......A CLOCKSPRING MALIFUNTION FROM ALL REPORTS....AND DEFINETLY A SAFETY ISSUE AND HAZARD. WILL ATTEMPT TO REPLACE BUT AT A HIGH COST....
WHILE DRIVING 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE PASSENGER SIDE AIR BAG DEPLOYED, HOWEVER, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED CHEST AND NECK INJURIES., AND FRONT END SUFFERED EXTENSIVE DAMAGE. *AK
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ON. THE HORN AND CRUISE CONTROL WERE INOPERABLE WHEN THE CONSUMER ATTEMPTED TO USE THEM. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC TO HAVE IT INSPECTED. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL(04V480000) FOR THE CLOCK SPRING WAS NOT FOR THIS VEHICLE IDENTIFICATION NUMBER. PLEASE FILL IN ADDITIONAL INFORMATION.
VEHICLE WAS EXPERIENCING THE SAME DEFECT AND CONSEQUENCES AS STATED IN RECALL 04V2800000 FOR THE AIR BAG CLOCK SPRING. BUT THIS MODEL YEAR WAS NOT INCLUDED IN THE RECALL. *AK
WHILE DRIVING 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK *SC *JB
1996 DODGE CARAVAN'S AIR BAGS DEPLOYED INADVERTENTLY.*MR THE MANUFACTURER DENIED THE CONSUMERS CLAIM, THEY STATED THE INSPECTION SHOWED IMPACT TO THE UNDERCARRIAGE. *JB
I COMPLAINED TO THE CHRYSLER'S CUSTOMER SERVICE DEPARTMENT REQUESTING THAT THEY FIX A DEFECTIVE PART FREE OF CHARGE. THEY REFUSED TO REPAIR IT FOR FREE AND RECOMMENDED THAT I FIX IT ASAP SINCE ITS NOT SAFE TO DRIVE. IT IS A DEFECT AND I HAVE EVEN READ IT AS A RECALL IN OTHER DOCUMENTS. THE AIRBAG AND THE HORN DOES NOT WORK. TEXAS WILL NOT EVEN SAFETY APPROVE MY VEHICLE WITHOUT THIS BEING FIXED.*AK
THE CONSUMER WAS NOT NOTIFIED OF THE AIR BAG CLOCK SPRING RECALL 02V293000 ALTHOUGH THE VEHICLE'S VIN NUMBER WAS INCLUDED IN THE RECALL. THE DRIVER'S SIDE AIR BAG DEPLOYED PREMATURELY WHILE DRIVING AT 25 MPH. THE FACTORY REPRESENTATIVE INSPECTED THE VEHICLE AND INDICATED THAT THERE WAS UNDERCARRIAGE DAMAGE WHICH CAUSED THE AIR BAG DEPLOYMENT. THE VEHICLE WAS NEVER IN A ACCIDENT. *AK *SC *JB
IN 2003, THE AIR BAG INDICATOR LIGHT CAME ON, IN MY 1996 DODGE CARAVAN, AND THE HORN STOPPED WORKING, WHICH BOTH HAVE CREATED AN UN-SAFE OPERATING VEHICLE. I CALLED THE DEALER AND THEY INDICATED THE "RECALL" FOR THE CLOCK SPRING, BUT ARE REFUSING TO REPAIR THE PROBLEMS AS MY VEHICLE WAS OVER 70,000 MILES. NOW 2004 AND THE PROBLEM STILL EXISTS AND NOW THE VEHICLE HAS ABOUT 95,000 MILES ON IT. THIS SERIOUS SAFETY AND POTENTIALLY FATAL PROBLEM NEEDS TO BE CORRECTED IMMEDIATELY AND SHOULD NOT COST THE CONSUMER ANY MONEY WHATSOEVER. *NM
CONSUMER WAS TOLD THAT THE CLOCK SPRING RECALL 02V293000 AND FUEL TANK FILLER NECK RECALL 96V002000 PARTS WILL TAKE 3-4 DAYS TO BE ORDERED, WHEN THEY CALLED THE DEALERSHIP TO MAKE THE APPOINTMENT, IT HAS BEEN 3 WEEKS AND THE PARTS WERE NOT AVAILABLE. ALSO, VEHICLE OVERHEATED WHICH CAUSED THE ENGINE MOTOR TO GO BAD.*AK
WHILE DRIVING HORN/CRUISE CONTROL FAILED AND AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
WHILE DRIVING, THE CHECK ENGINE AND AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB
WHILE DRIVING (SRS) LIGHT APPEARS ON THE DASH BOARD AND REMAINED ON UNTIL THE VEHICLE IS TURN OFF. THE CRUISE CONTROL AND HORN ARE MALFUNCTIONING. THE DRIVER TOOK THE VEHICLE TO A GARAGE THE MECHANIC REPLACED THE CLOCK SPRING. PLEASE FILL IN ADDITIONAL INFORMATION.
WHILE DRIVING AIR BAG WARNING LIGHT CAME ON AND STAYED ON. WHEN THIS OCCURRED THE HORN AND THE CRUISE CONTROL BECAME INOPERATIVE. *AK
THE HORN ON MY 1996 CARAVAN HAS STOPPED WORKING; THE AIR-BAG WARNING LIGHT STAYS ON ALL THE TIME; THE CRUISE CONTROL SYSTEM IS STARTING TO FAIL.*AK I SAW THE REPORT THAT THERE HAVE BEEN COMPLAINTS ON NEWER MODELS. I THINK THE RANGE OF MODEL YEARS NEEDS TO BE BROADENED. I HAVE ALSO SEEN REPORTS OF OTHER 1996/1997 MODELS WITH THE SAME PROBLEMS ON INTERNET AUTO REPAIR WEB SITES.
REQUEST FOR REIMBURSEMENT FOR CLOCKSPRING RECALL REPAIRS PERFORMED ON A 1996 DODGE GRAND CARAVAN. *MR THERE WAS A CLUNK NOISE, THEN THE CONSUMER LOST POWER STEERING DUE TO THE SERPENTINE BELT TENSIONER BEING BROKEN, OIL LEAKED DUE TO THE FRONT VALVE COVER GASKET, AND THE AIR BAG LIGHT HAD COME ON. RECALL#02V293000 *SCC *JB
NHTSA CAMPAIGN ID NUMBER : 02V293000 / WAS NEVER INFORMED ABOUT THIS RECALL. HAVE HAD VEHCILE LONG ENOUGH TO GET A RECALL THE WAS DONE IN THE YEAR 2000 ON SOME O-RINGS ON FUEL INJ RAILS AND INFORMED. WHY NOT ON THIS ONE? THE ORIG RECALL THAT I HAD FIXED AND WAS INFORMED WAS NHTSA CAMPAIGN ID NUMBER : 00V268000. *AK
WHILE TRAVELING AT 45 MPH ON SUNNY GOOD WEATHER THE ENGINE STALLED WHITHOUT ANY WARNING, CAUSING AN ACCIDENT. THE CAR WILL NOT START AGAIN.
CLOCKSPRING MECHANISM
AIR BAG LIGHT STAYS LIT AND CRUISE CONTROL NO LONGER WORKS.*AK
WE RECEIVED A RECALL NOTICE ON THE CLOCKSPRING MECHANISM OF OUR DODGE CARAVAN WHICH AFFECTS THE AIRBAG, BUT WHEN I TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IT AT DODGE CITY IN HERMITAGE, PA, THEY REFUSED TO FIX IT UNLESS WE ALSO PAID FOR OTHER REPAIRS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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