Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
58
Latest Jun 8, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,403 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1996 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 58 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 58, in the owner's own words
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
NHTSA ID
10724131
Incident
May 9, 2015
Body & structure
Filed May 31, 2006
DT*: THE CONTACT STATED THE HATCHBACK HANDLE ASSEMBLY JAMMED IN AUGUST 2002. THE HATCHBACK HANDLE ASSEMBLY WAS REPLACED IN AUGUST 2002. THE SAME PROBLEM HAS RETURNED AND THE HANDLE IS CURRENTLY JAMMED. SOMETIMES THE HATCH WILL NOT OPEN AT ALL WITHOUT DIFFICULTY. THE DEALERS HAVE BEEN MADE AWARE OF THE REOCCURRING PROBLEM. UPDATED 06/16/06. *JB
NHTSA ID
10158649
Incident
Aug 21, 2002
Mileage
100,631 mi
Body & structure
Filed Jul 18, 2005
DT: IN APRIL WHILE DRIVING DOWN I-70 AT ABOUT 70 MPH THE OWNER WAS DRIVING AND HEARD A RIPPING NOISE . LOOKED BACK AND SAW SIDE PANEL IN THE AIR AND IT FLEW INTO THE MEDIAN. IT WAS A PIECE OF GRAY PANEL THAT WAS ALONG THE VAN AT THE BOTTOM. THERE WERE CARS AROUND, BUT THE PLASTIC PIECE DIDN'T HIT ANYTHING OR ANYONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WILL BE CONTACTED. OWNER HAS NO IDEA WHY THE PANEL FELL OFF. THERE HASN'T BEEN ANY OTHER PROBLEMS WITH VEHICLE, AND IT WAS REGULARLY SERVICED. THE ONLY DEALER INFORMATION THE CONSUMER HAD WAS THE NAME AND CITY AND STATE.*AK
NHTSA ID
10129095
Incident
Apr 14, 2005
Mileage
125,000 mi
Body & structureSuspension
Filed Jan 15, 2004
LEFT FRONT STRUT MTG TOWER RUSTED THROUGH BY THE TIME THE RUST WAS SEEN THE METAL IN THE STRUT TOWER HAD FAILED CHRYSLER REFUSED TO DO ANYTHING STATING IT WAS OVER 3 YEAR 36,000 MILE FOR MANIFACTURERS DEFFECT REPAIR YET THIS IS KNOWN AS A COMMON PROBLEM AND CAN CAUSE LOSS OF CONTROL IF IT FAILS ON THE HIGHWAY.
NHTSA ID
10071030
Incident
Oct 15, 2003
Mileage
103,000 mi
Body & structureBrakesElectrical+3 more
Filed Oct 25, 2002
THE CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEEDS, HE STOPPED AT A REST AREA AND THE VEHICLE STARTED SMOKING. TRANSMISSION FLUID STARTED TO COME OUT OF THE FILL TUBE. THE TRANSMISSION AND THE TORQUE CONVERTER WAS REPLACED. *SCC
NHTSA ID
568054
Body & structureElectricalVisibility
Filed Mar 6, 2002
WHILE DRIVING HEADLIGHTS WILL FLASH ON AND OFF/ WINDSHIELD WIPERS WILL NOT WORK OR SOMETIMES COME ON BY THEMSELVES, AND POWER DOOR LOCKS WILL COME UNLOCKED BY THENSELVES. HAS CHANGED CONTROL MODULE AT LEAST 4 TIMES. DEALER CONTACTED. PLEASE ADD VIN. *AK
NHTSA ID
8005126
Incident
Mar 6, 2002
Body & structure
Filed Jan 24, 2002
CONSUMER STATED THAT COULD CLOSE THE SLIDING DOOR BUT IT WILL NOT LOCK WHERE WHILE DRIVING COULD FEEL THE OPENING OF THE DOOR DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.
NHTSA ID
8002852
Incident
Jan 22, 2002
AirbagsBody & structureHeating & air conditioning
Filed Aug 8, 2001
AIR BAG LIGHT ON THE DASHBOARD HAS COME ON AND WILL NOT GO OFF. DEALERSHIP HAS NOT EXAMINED VEHICLE, BUT INFORMED CONSUMER HE WOULD BE RESPONSIBLE FOR ANY REPAIRS TO VEHICLE. *AK CONSUMER STATES HORN ALSO IS INOPERABLE. AIR CONDITIONER EVAPORATOR COIL FAILED. DOOR LOCKS DO NOT GO DOWN AUTOMATICALLY. *SLC
NHTSA ID
893794
Incident
Jan 1, 2001
Body & structure
Filed Jun 12, 2001
WHILE USING AUTOMATIC DOOR LOCKS SLIDING DOOR AND BOTH DRIVER AND PASSENGER DOORS FAILED TO LOCK. CONSUMER CONTACTED DEALER, AND DEALER REPLACED PARTS. PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
890199
Body & structureDriver assistanceTransmission+1 more
Filed May 2, 2001
WHILE DRIVING, THE VEHICLE SUDDENLY WENT FROM 70 MPH TO NEUTRAL WITHOUT WARNING, UPON INSPECTION THE MECHANIC FOUND METAL SHAVINGS IN THE PAN, CONSUMER ALSO STATED THERE HAD BEEN A THUMPING NOISE WHEN TAKING OFF. NLM
NHTSA ID
561071
AirbagsBody & structureBrakes+2 more
Filed Mar 26, 2001
EA-01-007; CONSUMER HAS NOTICED AIR BAG LIGHT ILLUMINATED ON DASHBOARD. ALSO, HORN WAS INOPERABLE/ WINDSHIELD WIPERS WORKED INTERMITTENTLY, AND ELECTRICAL DOOR LOCKS FAILED TO LOCK OR UNLOCK. ALSO, NOTE ABS BRAKE LIGHT ILLUMINATED ON THE DASH, BRAKES HAVE FAILED. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE OF FAILURES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
NHTSA ID
884180
AirbagsBody & structureDriver assistance+3 more
Filed Mar 5, 2001
CONSUMER NEEDED TO HAVE TRANSMISSION REPLACED AGAIN BECAUSE IT WAS SHIFTING INCORRECTLY. PROBLEM COULD'VE BEEN A REBUILT TORQUE CONVERTER THEY USED. CLOCK SPRING NEEDED TO REPLACED BECAUSE HORN DIDN'T WORK. ALSO, AIRBAG LIGHT STAYED ON, AND CRUISE CONTROL WENT TOTALLY OUT.*AK DRIVERS SIDE SLIDING DOOR JAMS, LINKAGE APPEARS OKAY. WINDSHIELD WIPERS SOMETOMES WILL NOT SHUT OFF AFTER KEY IS REMOVED. *SLC
NHTSA ID
882120
Incident
Jun 1, 2000
Body & structureElectrical
Filed Sep 1, 2000
HORN FAILED. *SLC
NHTSA ID
554289
Incident
Apr 25, 2000
AirbagsBody & structure
Filed Aug 22, 2000
SLIDING DOOR ON THE PASSENGER SIDE WILL NOT UNLOCK/LATCH MECHANISM WILL NOT RELEASE, AND DOOR CANNOT BE MANUALLY OPENED, CAUSE UNKNOWN. ALSO, AIR BAG WARNING LIGHT REMAINED ILLUMINATED. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ID
868306
Body & structure
Filed May 1, 2000
DOOR SWITCH WOULD NOT UNLOCK PASSENGER'S SLIDING SIDE DOOR. CONSUMER WOULD OPEN DOOR BY HAND BY REACHING AROUND FROM FRONT PASSENGER DOOR. *AK *ML
NHTSA ID
861183
Incident
Nov 1, 1999
Body & structureVisibility
Filed Apr 10, 2000
SLIDING DOOR RATTLES AND MOVES OFF THE HINGES, AND HOLDS A GAP. ALSO, WINDSHIELD WIPERS COME ON INTERMITTENTLY. *AK
NHTSA ID
860025
Incident
Feb 2, 2000
Body & structureBrakesHeating & air conditioning+8 more
Filed Feb 23, 2000
BRAKES SQUEAKING CONTINOUSLY. YH
NHTSA ID
551067
Incident
Nov 24, 1999
Body & structure
Filed Feb 16, 2000
AUTOMATIC SIDE SLIDING DOOR DOES NOT UNLOCK WHEN THE POWER DOOR LOCK SWITCH IS USED. DOOR HAS TO BE UNLOCKED FROM THE INSIDE MANUALLY. DEALER HAS BEEN CONTACTED. *AK
NHTSA ID
857015
Body & structure
Filed Jan 27, 2000
WHILE DRIVING CONSUMER COULD HEAR NOISE COMING FROM THE SLIDING DOOR. *AK
NHTSA ID
855631
Incident
Jan 27, 2000
Body & structureBrakesElectrical+3 more
Filed Jan 10, 2000
THE HEADLIGHTS ARE ADJUSTED TOO LOW. NLM
NHTSA ID
550338
Body & structureBrakesInterior & seats+2 more
Filed Nov 23, 1999
TRANSMISSION FAILED PREMATURELY CAUSING THE VEHICLE TO LUNGE INTO THE MIDDLE OF A ROAD. NLM
NHTSA ID
549666
Incident
Nov 8, 1999
Body & structureElectricalEngine+1 more
Filed Sep 16, 1999
THE ENGINE IS JUST THE MOST RECENT PROBLEM. WE WENT AHEAD AND BOUGHT THE EXTENDED WARRANTY EVEN THOUGH IT IS USUALLY NEVER USED. THIS TIME WE USED IT NUMEROUS TIMES. WE HAVE HAD PROBLEMS WITH THE ELECTRIC WINDOWS, THE STARTER HAS BEEN REPLACED, THE FUEL PUMP, THE ENGINE HEAD, THE ELECTRONIC LOCKS CURRENTLY DO NOT WORK. IT HAS JUST BEEN A REAL LEMON. WE JUST DO NOT KNOW WHAT TO DO. THIS TIME THE ENGINE BLEW AND THERE WAS NO CLUE THAT ANYTHING WAS WRONG. WE HAVE BEEN STRANDED SEVERAL TIMES AND LAST NIGHT JUST BARELY MADE IT HOME.
NHTSA ID
711466
Incident
Sep 15, 1999
Body & structureBrakesEngine+4 more
Filed Aug 22, 1999
INTEGRATED CHILD SEAT WONT RETRACT WHEN PULLED OUT. WEATHERSTRIPPING ON DRIVERS DOOR FELL OFF FOUND OUT THE DRIVERS DOOR WAS NOT ALIGNED PROPERLY. CONSTANT BELT NOISE ESPECIALLY DURING WET CONDITIONS. DEALER MUST REPEATEDLY TIGHTEN THEM. BRAKES PULSATE WHEN APPLYING THEM. REPLACED NUMEROUS COMPONENTS ON REAR BRAKES. FUEL TANK WOULD NOT READ FUEL LEVEL CORRECTLY. DEALER HAD TO REPLACE FUEL TANK, FUEL PUMP, AND OTHER COMPONENTS AND SAID THE FUEL TANK WAS BOWED. DUAL SLIDING DOORS HAVE TO BE REPEATEDLY ADJUSTED BECAUSE THEY BECOME DIFFICULT TO SLIDE. DRIVER'S SIDE WINDOW REGULATOR BROKE FOR NO APPARENT REASON. RIGHT REAR CHILD SAFETY SEAT HAD HOLE IN THE BUCKLE. REPLACED BATTERY ONCE.INSTALLED CHILD SAFETY BELT EXTENSIONS DUE TO RECALL. VAN IS NOW BACK IN SHOP FOR UNKNOWN PROBLEMS, WILL NOT START.
NHTSA ID
710334
Incident
Mar 18, 1997
Body & structure
Filed Aug 16, 1999
SLIDING DOOR RATTLES WHILE DRIVING OVER UNEVEN SURFACES. WHILE DOOR IS RATTLING, DOME LIGHT COMES ON, AND DOOR OPEN INDICATOR LIGHTS. DOOR IS DIFFICULT TO OPEN FROM OUTSIDE WHILE DOOR IS IN FULL OPEN POSITION. DOOR LATCH MECHANISM FELL APART INSIDE, SO THAT INSIDE DOOR RELEASE DOES NOT FUNCTION.
NHTSA ID
710058
Incident
Jan 15, 1997
Body & structure
Filed Aug 11, 1999
POORLY DESIGN SLIDING DOOR FAILED. NLM
NHTSA ID
782824
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own