Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
115
Latest Jun 8, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 1,403 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
13
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1996 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 115 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 115, in the owner's own words
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
NHTSA ID
10724131
Incident
May 9, 2015
Driver assistanceElectricalOther / unspecified+1 more
Filed Apr 12, 2009
BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON). *TR
NHTSA ID
10265009
Incident
Jan 15, 2009
Mileage
18,000 mi
AirbagsDriver assistanceElectrical
Filed Feb 21, 2005
THE AIRBAG LIGHT IS ON, THE HORN DOES NOT WORK, AND THE CRUSIE CONTROL DOES NOT FUNCTION......A CLOCKSPRING MALIFUNTION FROM ALL REPORTS....AND DEFINETLY A SAFETY ISSUE AND HAZARD. WILL ATTEMPT TO REPLACE BUT AT A HIGH COST....
NHTSA ID
10111909
Incident
Jul 20, 2004
AirbagsDriver assistanceElectrical
Filed Apr 13, 2004
WHILE DRIVING HORN/CRUISE CONTROL FAILED AND AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
NHTSA ID
10067068
Incident
Mar 31, 2004
Mileage
106,000 mi
AirbagsDriver assistanceElectrical
Filed Feb 9, 2004
WHILE DRIVING AIR BAG WARNING LIGHT CAME ON AND STAYED ON. WHEN THIS OCCURRED THE HORN AND THE CRUISE CONTROL BECAME INOPERATIVE. *AK
NHTSA ID
10057700
Mileage
80,000 mi
AirbagsDriver assistanceElectrical
Filed Feb 3, 2004
THE HORN ON MY 1996 CARAVAN HAS STOPPED WORKING; THE AIR-BAG WARNING LIGHT STAYS ON ALL THE TIME; THE CRUISE CONTROL SYSTEM IS STARTING TO FAIL.*AK I SAW THE REPORT THAT THERE HAVE BEEN COMPLAINTS ON NEWER MODELS. I THINK THE RANGE OF MODEL YEARS NEEDS TO BE BROADENED. I HAVE ALSO SEEN REPORTS OF OTHER 1996/1997 MODELS WITH THE SAME PROBLEMS ON INTERNET AUTO REPAIR WEB SITES.
NHTSA ID
10056434
Incident
Feb 3, 2004
Mileage
125,000 mi
Driver assistanceTransmission
Filed Dec 3, 2003
WHILE SHIFTING GEARS TRANSMISSION DOWN SHIFTED ON ITS OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED SPEED SENSOR.*AK
NHTSA ID
10049991
Incident
Dec 3, 2003
AirbagsDriver assistanceElectrical+1 more
Filed Sep 23, 2003
CLOCKSPRING MECHANISM
NHTSA ID
10039369
Incident
Aug 12, 2003
Mileage
115,335 mi
AirbagsDriver assistance
Filed Jul 24, 2003
AIR BAG LIGHT STAYS LIT AND CRUISE CONTROL NO LONGER WORKS.*AK
NHTSA ID
10029086
Incident
Jul 1, 2003
Mileage
87,600 mi
AirbagsDriver assistanceElectrical+1 more
Filed Nov 9, 2002
WIPERS TURN ON INTERMITTENTLY, INAPPROPRIATELY. AIR BAG LIGHT ILLUMINATED. CRUISE DOESN'T WORK, HORN DOESN'T WORK. OTHER THAN THAT, THE CAR IS IN EXCELLENT CONDITION AND HAS BEEN MAINTAINED WELL. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769501
NHTSA ID
10007143
Incident
Nov 1, 2000
Mileage
80,000 mi
AirbagsDriver assistanceElectrical
Filed Sep 11, 2002
CLOCKSPRING (LOCATED IN THE STEERING WHEEL) FAILURE RESULTED IN LOSS OF USE OF BOTH AIRBAGS, THE CRUISE CONTROL AND THE HORN
NHTSA ID
766998
Incident
Jan 3, 2001
AirbagsDriver assistanceElectrical
Filed Aug 29, 2002
FAILURE OF THIS PART CAUSES THE HORN AND THE CRUISE CONTROL TO BE INOPERABLE AND FOR THE AIRBAG LIGHT TO STAY ON ALL THE TIME. WITH THE NUMBER OF FAILURES OF THIS PART, A RECALL IS NECESSARY. MANY PEOPLE WILL NOT FIX AT THE COST OF THE PART AND WILL BE DRIVING AN UNSAFE VEHICLE.*AK
NHTSA ID
766435
Driver assistance
Filed Aug 21, 2002
WHILE DRIVING AT ANY SPEED CRUISE CONTROL WILL WORK INTERMITTENTLY. DEALER NOTIFIED. *AK
NHTSA ID
8016858
Incident
Jul 14, 2002
AirbagsDriver assistanceElectrical+1 more
Filed Aug 20, 2002
FIRST THE WINDSHIELD WIPERS COME ON AUTOMATICALL,YTHEN THE CRUISE CONTROL STOPS, THEN THE HORN STOPS WORKING, THEN THE AIRBAG LIGHT COMES ON, NOW THE CAR OCCASIONLLY DOESN'T START UNLESS I ADJUST THE STEERING COLUMN
NHTSA ID
765961
AirbagsDriver assistanceElectrical+1 more
Filed Jul 10, 2002
AIRBAG LIGHT ON , NO SPEED CONTROL, NO HORN. AIRBAG LIGHT INDICATES NONFUNCTIONING RESTRAINT SYSTEM. *AK
NHTSA ID
764034
Incident
Jun 1, 2002
AirbagsDriver assistanceElectrical
Filed Jun 4, 2002
EA 01 007/AIR BAG CLOCKSPRING:AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO, BOTH HORN AND CRUISE CONTROL ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8011033
Incident
Mar 15, 2002
AirbagsDriver assistanceElectrical
Filed Apr 23, 2002
FAILURE STARTED AS AN INTERMITENT ILLUMINATION OF THE AIR BAG LIGHT. LATER NOTICED THAT THE CRUISE CONTROL DID NOT WORK. APRIL 10, 2002 HORN WOULD NOT SOUND WHEN ATTEMPTING TO SIGNAL ANOTHER CAR BACKING OUT OF A PARKING SPOT. AVOIDED THE CAR AND AN DAMAGE. NOW THE AIR BAG LIGHT IS ON CONSTANTLY. NEITHER THE HORN OR CRUISE CONTROL WORK AND I ASSUME THE AIR BAG IS INOPERATIVE. THE VAN IS GOING IN FOR THE FUEL RAIL RECALL ON APRIL 29 AND I WILL ASK ABOUT THE CLOCKSPRING AT THAT TIME.
NHTSA ID
761108
Incident
Apr 10, 2002
AirbagsDriver assistance
Filed Apr 10, 2002
SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL IS INOPERABLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
NHTSA ID
8007302
Incident
Apr 6, 2002
Driver assistanceElectricalVisibility
Filed Apr 5, 2002
DEVICES ON STEERING WHEEL DO NOT WORK. WINDSHIELD WIPERS/ CRUISE CONTROL, AND HORN DO NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8006957
Incident
Apr 1, 2002
AirbagsDriver assistanceElectrical
Filed Mar 25, 2002
AIR BAG LIGHT IS ON, AND HORN/ CRUISE CONTROL DO NOT WORK. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK
NHTSA ID
8006270
Incident
Jan 1, 2002
AirbagsDriver assistanceElectrical
Filed Mar 21, 2002
DEFECTIVE CLOCK SPRING CAUSED CRUISE CONTROL/ AIR BAG, AND HORN TO MALFUNCTION AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
NHTSA ID
8006176
AirbagsDriver assistanceElectrical+1 more
Filed Mar 16, 2002
AIRBAG LIGHT CAME ON AND STAYED ON, NO HORN OR CRUISE CONTROL. A FEW DAYS LATER I READ ABOUT CHRYSLER MINIVANS BEING INVESTIGATED BECAUSE OF FAULTY CLOCKSPRING ASSEMBLIES. AFTER READING THAT, I CALLED OUR DEALER AND ASKED IF THERE WAS A RECALL ON IT. NONE! THIS IS DEFINITELY A SAFETY ISSUE. NO AIRBAG, NO HORN MEANS DANGEROUS DRIVING CONDITIONS. WE HAD TO PAY TO HAVE THE PART REPLACED. AFTER READING THROUGH 96 COMPLAINTS ABOUT THIS PART ON YOUR WEBSITE, I THOUGHT I WOULD ADD MY COMPLAINT. CHRYSLER PAID FOR OUR NEW TRANSMISSION, BUT WE HAD TO PAY LABOR. ALSO PAID FOR THE NEW ELECT. FOR AC KNOB.*AK
NHTSA ID
759443
Incident
Jun 21, 2000
AirbagsDriver assistanceElectrical
Filed Feb 24, 2002
THE HORN, SPEED CONTROL AND AIRBAG ARE ALL CONNECTED TO THE STEERING WHEEL THROUGH THE CLOCKSPRING. AT THIS POINT, BOTH THE HORN AND AIRBAG ARE COMPLETELY DISABLED AND THE SPEED CONTROL RARELY FUNCTIONS. I'VE CALLED MY LOCAL DEALER ABOUT RECALLS OR COURTESY REPAIRS AND THEY STATE THAT NONE ARE ALLOWED FOR THIS PROBLEM. REPAIRS HAVE NOT YET BEEN MADE. *AK
NHTSA ID
758560
Incident
Sep 1, 2001
AirbagsDriver assistanceElectrical
Filed Feb 14, 2002
AIRBAG LIGHT IS ON CONSTANTLY, HORN WON'T BLOW AND CRUISE CONTROL DOES NOT WORK. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8004083
Incident
Nov 1, 2001
AirbagsDriver assistanceElectrical
Filed Feb 11, 2002
AIRBAG LIGHT STAYS ON, HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK. I WAS TOLD BY DEALER THE CLOCK SPRING NEEDS REPLACING AND THAT THIS DEFAULT COULD CAUSE THE AIRBAGS TO NOT DEPLOY IN A CRASH. THIS IS A SAFETY HAZARD THAT NEEDS TO BE RECALLED BY CHRYSLER. *AK
NHTSA ID
758082
Incident
Feb 11, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own