Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1999 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 119 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 119, in the owner's own words
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE AIR BAG AND CRUISE CONTROL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
I WAS DRIVING AND I NOTICED A DING DING SOUND THAT WAS TRYING TO INFORM ME THAT SOMETHING WAS WRONG BUT I DID NOT KNOW WHERE IT WAS COMING FROM UNTIL I LOOKED UP AND SAW THE AIRBAG LIGHT HAD POPPED ON AND AFTER A MOMENT OR SO I TRIED TO USE MY HORN, IT DID NOT WORK THERE WAS AN ENGINE LIGHT ON AT THE TIME IT CAME ON ALSO WHAT WAS NOT ON PRIOR TO THE AIRBAG LIGHT POPPING ON. *TR
TL* THE CONTACT OWNS 1999 DODGE CARAVAN. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER:04V480000(AIR BAGS). THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CLOCK SPRING ON THE AIR BAGS BROKE ON THE VEHICLE IN MAY OF 2010 AND IT WAS REPLACED UNDER CAMPAIGN NUMBER 04V480000;AIR BAGS. THE CONTACT STATED THAT ALL GAUGES GO OUT ON THE DASHBOARD WHEN THE FAILURE OCCURRED. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE HE DOES NOT HOW FAST THE VEHICLE IS TRAVELING AND HE DOES NOT KNOW HOW MUCH GAS IS IN THE VEHICLE. THE CONTACT STATED THAT THE PART IS SUPPOSED TO BE UNDER A LIFETIME WARRANTY, BUT THE PART HAD BROKEN ON THE VEHICLE TWICE IN THREE MONTHS. THE FAILURE MILEAGE WAS 100000 AND THE CURRENT MILEAGE WAS 103000.
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) AND CONTACTED THE DEALER TO DETERMINE IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL YET THE PARTS NEEDED TO MAKE REPAIRS WERE NOT READILY AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME OF EXPECTANCY FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 136,000.
1999 DODGE GRAND CARAVAN HAD RECALL IN 2004 TO REPLACE A CLOCKSPRING, BUT DEALER AVOIDED THIS AFTER CUSTOMER'S 3 OR 4 TRIES IN 2004. ON 06-16-2010 WHEN THE VEHICLE WAS PUT IN REVERSE, (ALL [XXX] BROKE LOOSE!) THE MOTOR HIT HIGH REVOLUTIONS, THE STEERING WHEEL AND THE BRAKES IMMEDIATELY "LOCKED" UP AND COULD NOT BE MOVED AS IT TRAVELED BACKWARDS AND FINALLY HITTING AND TOTALING 2 VEHICLES AT OVER 50 MPH.NOTE: SINCE ABOUT 2007 A BRAKE LIGHT HAS BEEN ON AND THE CRUISE CONTROL WAS NOT WORKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN SE. THE CONTACT STATED WHEN THE VEHICLE IS STARTED, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND REMAIN ILLUMINATED. IN ADDITION, THE VEHICLE HORN WAS INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 04V480000: AIR BAGS) WHICH SHE BELIEVED WAS DIRECTLY RELATED TO THE FAILURE. THE RECALL LETTER ADVISED A NEW CLOCK SPRING WOULD BE INSTALLED IN THE STEERING COLUMN. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THE VEHICLE HAD PREVIOUSLY BEEN INVOLVED IN A CRASH BUT THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 147,750.
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS BEING WARMED UP, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. SINCE THEN, THE HEATER AND POWER WINDOWS HAVE STOPPED FUNCTIONING. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 10/06/09. *LJ UPDATED 10/08/09
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE WEATHER CONDITIONS WERE CLEAR. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE FAILURE MILEAGE WAS 58,000.
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 5 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE AND THE HORN NO LONGER WORKED. ALSO, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS APPROXIMATELY 73,500.
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY, BUT THEN REMAINED LIT. ON JULY 3, 2006, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS). THE DEALER STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE COST TO REPAIR THE AIR BAGS. THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 101,000.
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE ABS LIGHT REMAINS ILLUMINATED AND THE HORN FAILED TO WORK AT THE SAME TIME. SHE BELIEVES THE FAILURES ARE RELATED. INITIALLY, THE ABS LIGHT WOULD GO ON AND OFF, FOLLOWED BY A CHIME TO ALERT THE DRIVER. CURRENTLY, IT IS CONSTANTLY ILLUMINATED AND NO LONGER CHIMES. A DIAGNOSTIC WAS PERFORMED IN APRIL OF 2007 AND THE MECHANIC COULD NOT FIND ANYTHING WRONG. THE PURCHASE DATE AND FAILURE MILEAGES WERE UNKNOWN. THE CURRENT MILEAGE IS 93,000.
TL*- THE CONTACT STATED THAT THE 1999 DODGE CARAVAN WAS RECALLED UNDER CAMPAIGN 04V480000 FOR A DEFECT IN THE AIRBAGS. THE RECALL WAS REPAIRED 01/31/07. WHEN THE AIRBAG LIGHT WENT OUT LAST YEAR THE HORN DIDN'T FUNCTION. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HIM THAT THE HORN ASSEMBLY WASN'T WORKING. HE WAS SURE THAT THE RECALL FOR THE AIRBAG AFFECTED THE HORN. *AK
DT: THE CONTACT RECEIVED A RECALL LETTER IN 11-04 REGARDING THE AIR BAG LIGHT STAYING ON. SHE TOOK THE CAR TO THE DEALERSHIP TO HAVE THE RECALL REPAIRS DONE IN 11-04. THE DEALERSHIP TOLD HER RECALL REPAIRS COULD NOT BE DONE BECAUSE THEY COULD NOT GET THE STEERING WHEEL OFF. THEY WOULD ORDER A NEW STEERING WHEEL AND NOTIFY HER WHEN IT CAME IN. SIX MONTHS LATER THEY STILL HAVE NOT NOTIFIED HER OF A NEW STEERING WHEEL. THE CONTACT TOOK THE CAR BACK TO THE DEALERSHIP, AND THEY TOLD HER THEY WOULD HAVE TO BREAK THE STEERING WHEEL IN ORDER TO PERFORM THE RECALL. WORK. A SERVICEMAN AT THE DEALERSHIP TOLD HER SHE WOULD NOT HAVE TO PAY FOR A NEW STEERING WHEEL. HOWEVER, HE WAS NO LONGER THERE , AND NOW THEY WERE TELLING HER THAT SHE WILL HAVE TO PAY FOR A NEW STEERING WHEEL, BUT NOT FOR RECALL REPAIR WORK. *AK UPDATED 11/29/2005 - *NM
DT: CONTACT RECEIVED A RECALL LETTER ON 8-9-05 CONCERNING AIR BAGS. THE DEALER REFUSED TO HONOR THE RECALL BECAUSE HE BOUGHT THE CAR AS IT WAS. *AK
1999 DODGE CARAVAN HORN, AIRBAG INOPERATIVE... CLOCKSPRING BROKEN. VEHICLE FAILED INSPECTION. SAFETY ITEM CHRYSLER SHOULD FIX NO-CHARGE
THE HORN AND THE DRIVERS SIDE AIRBAG HAVE STOPPED WORKING.
CONSUMER TOOK VEHICLE TO THE DEALER FOR THE AIR BAG/CLOCK SPRING RECALL 04V480000, REPAIRS WERE SUPPOSEDLY MADE, HOWEVER, THE AIR BAG LIGHT CAME ON AND REMAINED ON.*AK
CONSUMER'S VEHICLE WAS RAN OFF THE ROAD BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO CRASH INTO A STOP SIGN AT ABOUT 35 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED BY OWNER.*AK *NM
VEHICLE WAS MAKING A LEFT TURN INTO AN INTERSECTION AND WAS HIT IN THE FRONT ON DRIVER'S SIDE QUARTER PANEL. OWNER WAS DRIVING AT APPROXIMATELY 20 MPH WHILE THE ONCOMING VEHICLE WAS GOING AT APPROXIMATELY 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. OWNER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT ONLY IF THE VEHICLE WAS HIT IN A CERTAIN SPOT WILL THE AIR BAGS DEPLOY. OWNER SUSTAINED INJURIES, AND WAS TAKEN FOR EMERGENCY TREATMENT. ALSO, THE VAN WAS TOTALED. *AK
AIRBAG LIGHT STAYS ON, HORN INTERMINTENT, WIPERS INTERMINTENT. *AK
WHILE DRIVING AT 35 MPH AIR BAG WARNING LIGHT CAME ON ,AND THE HORN FAILED TO WORK. ALSO, CRUISE CONTROL DID NOT WORK. A RECALL WAS ISSUED ON CLOCK SPRING AFFECTING EARLIER MODELS.*AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 04V480000. FOR THE AIR BAG. THE CONSUMER STATED THAT SHE WAS IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUBMITTED PAPERWORK ON A REIMBURSEMENT FOR THE CLOCK SPRING REPAIR. *TC
THIS VEHICLE WAS INVOLVED IN A HEAD COLLISION AT 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. MANUFACTURER WAS CONTACTED BY OWNER.
'RECALL CAMPAIGN; DODGE GRAND CARAVAN ISSUED FOR CLOCKSPRING. *BF THE CLOCK SPRING FAILURE RESULTED IN THE VEHICLE HORN, INSTRUMENT LIGHT, CRUISE CONTROL AND WIPERS INTERMITTENTY WORKING. THE AIR BAG LIGHT MALFUNCTIONED. RECALL #04V480000. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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