Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY SUSPENSION BOTTOMS OUT ON ME NO MATTER WHERE I AM AT. MY FRONT SEATS WILL NOT MOVE BACK AND FORTH AT DUE TO THE HANDLE MECHANISM BREAKING. MY HEADLIGHT ASSEMBLIES DO NOT PUT OUT THE RIGHT BEAM OF LIGHT THE IT NEEDS TO BE ABLE TO SEE PROPERLY AT NIGHT. I NEED YOUR HELP IN THIS MATTER PLEASE. *TR
1999 DODGE CARAVAN DRIVER SEAT BROKE WHILE DRIVING. *TR
THE RECLINER HANDLE FOR THE DRIVER'S SIDE FRONT SEAT BROKE OFF. *JB
TL*- THE CONTACT STATED THAT IN AN ATTEMPT TO START THE 1999 DODGE CARAVAN THE DRIVER'S SIDE RECLINER HANDLE BROKE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE DEALER DID NOT REPAIR THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RECALL ON OTHER VEHICLES FOR THIS SAME DRIVER SEAT RECLINER BOLT PROBLEM. *AK UPDATED 2/27/2007 - *NM
THE FRONT SEAT RECLINING LEVER HAS BROKEN OFF ON BOTH FRONT SEATS. THIS MAKES IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. I WAS TOLD THAT THE SEATS HAD TO BE REPLACED. THIS IS TO EXPENSIVE. *JB
DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMSELF. *JB
1999 DODGE CARAVAN HORN, AIRBAG INOPERATIVE... CLOCKSPRING BROKEN. VEHICLE FAILED INSPECTION. SAFETY ITEM CHRYSLER SHOULD FIX NO-CHARGE
THE LEVER AND BOLT BROKE OFF THE DRIVER'S SEAT. THE SEAT IS UNABLE TO RECLINE, CAUSING THE DRIVER TO BE UNCOMFORTABLE WHILE DRIVING. CONSUMER WILL NOTIFY THE MANUFACTURER.*AK. ALSO, THIRD BRAKE LIGHT BULBS MALFUNCTIONED, BULD WAS REPLACED. *AK THE DRIVER'S SEAT ADJUSTER HANDLE BROKE. *NM
WHILE DRIVING 65 MPH THE HOOD LATCH FAILED, CAUSING IT TO FLY UP AND SHATTER THE FRONT WINDSHIELD. VEHICLE WAS TOWED. *AK THE HOOD LATCHES FAILED DUE TO ABNORMAL WEAR. *NM
WHILE TRAVELING APPROXIMATELY 45 MPH THE HOOD ON OUR 1999 DODGE CARAVAN FLEW UP, OBSTRUCTING VISION OF DRIVER.*AK
THE REAR DOOR ON MY 1999 DODGE CARAVAN WILL NOT OPEN FROM THE OUTSIDE UNLESS YOU LOCK AND UNLOCK IT A NUMBER OF TIMES USING THE REMOTE DEVICE. PHYSICALLY UNLOCKING THE DOOR FROM THE INSIDE WILL NOT OPEN IT; IN AN ACCIDENT, THE OCCUPANT CAN NOT RELY ON THIS EXIT; THE DEALER DOES NOT CONSIDER INABILITY TO OPEN THE DOOR AS A SAFETY OR WARRANTY ITEM AND CHARGE ME $83 TO FIX.*AK
VEHICLE EXPERIENCED AN ELECTRICAL DEFECT. WHILE RAINING INTERIOR LIGHTS FAILED. ALSO, THERE WAS A BRAKE PROBLEM. WHILE TRAVELING 30-35 MPH BRAKES WERE APPLIED, PEDAL WENT STRAIGHT TO THE FLOOR, AND VEHICLE HIT ANOTHER VEHICLE IN FRONT. INSURANCE CO. HAD VEHICLE TOWED SO THAT THEY COULD INSPECT THE DEFECT.*AK
1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MAJOR INCIDENT OCCURRED ON FATHER'S DAY WITH SIX FAMILY MEMBERS INSIDE THE VEHICLE. THERE WAS NO WARNING BEFORE IT QUIT. IT WOULD NOT STARTAFTERWARDS. WE WERE ON A BUSY HWY 19/41 IN JONESBORO. SEVERAL OTHER TIMES, I LOST MY SPEEDOMETER, AND COULD NOT ACCELERATE. I HAVE HAD CHECK ENGINE LIGHTS, LEAKY DOORS, INOPERABLE WINDOW MOTORS, HALTED INTERMITTENT WINDSHIELD WIPERS, SLUGGISH LOCKS, ETC. I WANTED TO KEEP MY VEHICLE. HOWEVER, IT IS VERY UNSAFE. I CANNOT AFFORD TO TRADE IT IN. THAT WAS NOT MY INTENTION WHEN I PURCHASED IT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING T AND WITH NO WARNING DRIVER'S SEAT BROKE, CAUSING CONSUMER TO FALL BACKWARDS INTO THE REAR SEAT.*AK
AFTER MY ACCIDENT THE BACK SEAT HAD POPPED OFF THE TRACK AND WAS NO LONGER ATTACHED TO THE CAR. I WAS ALMOST STOPPED AND THE MAN WHO HIT ME WAS DOING MAYBE 30 MPH. I BROUGHT IT UP TO THE DODGE DEALERSHIP IN MY AREA AND THEY SAID THAT IT SHOULDN'T HAVE DONE IT AND THEY DON'T KNOW WHY IT DID BUT THE SEAT IS BACK IN PLACE SO DONT WORRY ABOUT IT. I CALLED DODGE THE COMPANY AND THEY TOLD ME SINCE THERE WAS NO MAJOR PROPERTY DAMAGE OR NO INJURIES OR FATALITIES THEY WEREN'T GOING TO CHECK OUT WHY THE SEAT POPPED OUT. DT
A PART IN THE REAR LATCH ASSEMBLY BROKE AND I WAS UNABLE TO USE MY REAR DOOR UNTIL THE DEALER ORDERED A NEW PART AND INSTALLED IT. MY CONTENTION IS THAT THIS PART SHOULD NOT HAVE COST ME $143.95 BECAUSE THE PART DID NOT BREAK FROM ABUSE AND THE VEHICLE IS FAIRLY NEW. I CAN ONLY HOPE THAT DOES NOT HAPPEN AGAIN BECAUSE THE PART THAT BROKE WAS PLASTIC.
DRIVER'S SIDE WINDOW WOULD NOT GO DOWN. IT WAS INTERMITTENT. INTERIOR LIGHTS WOULD COME ON, AND THEN THEY WOULD NOT COME ON. ALSO, WHILE DRIVING IN RAIN REAR VIEW MIRROR WOULD NOT ADJUST. CONSUMER WAS CONCERNED THAT HEADLIGHTS MIGHT GO OUT WHILE ON HIGHWAY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER'S HUSBAND WAS DRIVING AND WAS HIT FROM REAR. FRONT DRIVER SEAT BROKE, CAUSING HIM TO SUSTAIN NECK INJURIES. *AK
ENGINE WAS OFF, AND WHILE CLEANING INSTRUMENT PANEL WITH A LIGHTLY DAMP CLOTH, SMOKE STARTED TO COMING FROM THE INSTRUMENT PANEL LIGHTS, WHICH SEEMED TO HAVE BEEN TO BEEN CAUSED BY A SHORT CIRCUIT. NO PROBLEMS WITH THE LIGHT, GAUGES, ETC. PLEASE PROVIDE FURTHER INFORMATION. *AK
FRAME IS BENT/ REAR AXLE IS OFF BY 30 DEGREE, AND TRANSMISSION IS GOING OUT, CAUSING THE VEHICLE TO STALL.THERE IS A LOUD KNOCKING NOISE COMING FROM THE VEHICLE. ALSO, REAR TAILGATE WILL NOT OPEN. DEALER CAN'T DETERMINE THE CAUSE. *AK
INTERMITTENTLY WHILE DRIVING OVER BUMPS THE VEHICLE SLIDING DOOR OPENED UNEXPECTEDLY WHICH MAY CAUSE INJURIES. PROBLEM HAPPENED 6 TIMES. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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