AirbagsDriver assistanceEngine+1 more
Filed Jul 16, 2015
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE AIR BAG AND CRUISE CONTROL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
- NHTSA ID
- 10734482
- Incident
- Mar 4, 2015
- Mileage
- 134,000 mi
Driver assistance
Filed Aug 10, 2011
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CRUISE CONTROL SYSTEM FAILED. AFTER SETTING THE CRUISE CONTROL TO 35 MPH, THE VEHICLE AUTOMATICALLY SPED UP TO 55 MPH. THE BRAKES WERE THEN APPLIED, BUT THE VEHICLE CONTINUED TO ACCELERATE. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CRUISE CONTROL SWITCH WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 09/19/11 *BF THE CONSUMER ALSO STATED THE CRUISE CONTROL WOULD ACTIVATE ON ITS OWN. THE DEALER REPLACED THE CRUISE SERVO/ACTUATOR. THEY ALSO RECOMMENDED AN ENGAGEMENT SWITCH. UPDATED 09/30/11*JB
- NHTSA ID
- 10418342
- Incident
- Jul 1, 2011
- Mileage
- 42,000 mi
AirbagsDriver assistancePowertrain (other)
Filed Jun 21, 2010
1999 DODGE GRAND CARAVAN HAD RECALL IN 2004 TO REPLACE A CLOCKSPRING, BUT DEALER AVOIDED THIS AFTER CUSTOMER'S 3 OR 4 TRIES IN 2004. ON 06-16-2010 WHEN THE VEHICLE WAS PUT IN REVERSE, (ALL [XXX] BROKE LOOSE!) THE MOTOR HIT HIGH REVOLUTIONS, THE STEERING WHEEL AND THE BRAKES IMMEDIATELY "LOCKED" UP AND COULD NOT BE MOVED AS IT TRAVELED BACKWARDS AND FINALLY HITTING AND TOTALING 2 VEHICLES AT OVER 50 MPH.NOTE: SINCE ABOUT 2007 A BRAKE LIGHT HAS BEEN ON AND THE CRUISE CONTROL WAS NOT WORKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10339338
- Incident
- Jun 16, 2010
- Mileage
- 152,000 mi
Driver assistanceElectricalEngine+2 more
Filed Aug 26, 2008
OUR BELTS SIPS OFF DURING WET WEATHER"FIVE TIMES WE REPLACED THE "S" BELT AND THE TENSIONERS,WATERPUMP,OVERHEATING OUR 2ND YR OF OWERSHIP.NOW THE 3RD YR OF TRANSMISSIONS LEAKING,THE ABS LIGHT CAME ON WHILE DRIVING AT 35MPH W/CHILDREN IN CAR ,STARTING TO BRAKE CAUSING TO SLOW WAY DOWN IN TRAFFIC AND MADE A CHIME SOUND,THE HORN WENT OFF AND IT GOT HOT FAST CAUSING THE CAR TO SHUT DOWN. THANK GOD THERE WAS ROOM TO GET OVER. ALL THE LIGHTS WERE FLICKERING ALL OVER THE DASHBOARD. THE CAR JUST LEAKS EVERYWHERE,WATER,OIL,TRANS. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. I CANT EVEN GET MINE SMOG BECAUSE I HAVE TO KEEP UNPLUGGING MY BATTERY BECAUSE NOW WE HAVE A SHORT IN THE ELECTRICAL SYSTEM SOMEWHERE. I BROUGHT A LEMON.....OH YEAH! I CALLED THE DEALER, THEY CANT REPLACE THE CRUISE CONTROL UNLESS THE ABS LIGHT STAYS ON. I HOPE I DON'T DIE CAUSE THE AIRBAGS WONT WORK BECAUSE I HAVE A ELECTRICAL SHORTAGE. 2 BATTERIES WERE REPLACED,ALTERNATOR TOO. THE CLOCKSPRING WONT WORK FOR MY CAR ONLY THE CRUISE CONTROL SO SAID THE DEALER. I WOULD FEEL BAD SELLING THIS CAR TO A FAMILY ,CAUSE WHAT IF THEY WERE KILLED. I COULDN'T DEAL WITH THAT. THE DAY THAT HAPPENED WAS ON MY DAUGHTER 16TH BIRTHDAY. I HAD TO STOP EVERYWHERE ALL DAY TO PUT WATER IN THE RADIATOR JUST TO KEEP IT COOL ENOUGH NOT TO RUIN HER DAY. I HATE HOT DAYS,I FEAR THE RAINY DAYS, I CANT SEE AT NIGHT CAUSE MY HEADLIGHTS ON THE LEFT SIDE BURNED OUT AND THE COVERS HAS A GLASS OVER THEM. *TR
- NHTSA ID
- 10239731
- Incident
- Jul 29, 2008
- Mileage
- 220,000 mi
AirbagsDriver assistanceElectrical
Filed Mar 2, 2005
WHILE DRIVING AT 35 MPH AIR BAG WARNING LIGHT CAME ON ,AND THE HORN FAILED TO WORK. ALSO, CRUISE CONTROL DID NOT WORK. A RECALL WAS ISSUED ON CLOCK SPRING AFFECTING EARLIER MODELS.*AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 04V480000. FOR THE AIR BAG. THE CONSUMER STATED THAT SHE WAS IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUBMITTED PAPERWORK ON A REIMBURSEMENT FOR THE CLOCK SPRING REPAIR. *TC
- NHTSA ID
- 10075793
- Incident
- Jun 27, 2004
- Mileage
- 59,000 mi
AirbagsDriver assistanceElectrical
Filed Nov 18, 2004
THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE WHEN THE AIR BAG WARNING LIGHT CAME ON. UPON HAVING THE AIR BAG CLOCK SPRING RECALL 04V480000 REPAIRS PERFORMED DEALERSHIP INDICATED THAT THE HORN FAILURE WAS NOT RELATED TO THE DEFECTIVE RECALL PART, AND CHARGED THE CONSUMER $100.00 TO HAVE THE PART REPLACED. *AK
- NHTSA ID
- 10101287
- Incident
- Nov 18, 2004
Driver assistance
Filed Sep 16, 2004
VEHICLE LUNGED FORWARD. I WAS UNABLE TO CONTROL SPEED DUE TO LUNGING AND STALLING. DOES THIS WITH OR WITHOUT THE AIR CONDITION ON AND ONLY UPON ACCELERATION. DOES NOT MATTER IF IT IS ON AN INCLINE OR NOT-ALWAYS UPON ACCELERATION. VERY UNSAFE AND I AM VERY WORRIED AS I TRAVEL ALONE WITH A TODDLER IN THIS DAILY. *JB
- NHTSA ID
- 10091109
- Incident
- Sep 15, 2004
- Mileage
- 110,000 mi
AirbagsDriver assistanceElectrical
Filed Jul 27, 2004
I AM CURRENTLY HAVING THE SAME PROBLEM REPORTED UNDER NHTSA ACTION NUMBER RQ04001. I HAVE A NONFUNCTIONAL HORN, CRUISE CONTROL AND A AIR BAG LIGHT.*AK
- NHTSA ID
- 10082794
- Incident
- Jul 6, 2004
- Mileage
- 116,550 mi
AirbagsDriver assistanceElectrical
Filed Jul 9, 2004
WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. FOLLOWING THAT THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE. CONSUMER CONTACTED THE DEALER, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED REPLACEMENT. CONSUMER CALLED IN TO MAKE AN APPOINTMENT. *AK
- NHTSA ID
- 10081651
- Incident
- Jul 9, 2004
- Mileage
- 85,000 mi
AirbagsDriver assistanceElectrical
Filed Jun 13, 2004
AIRBAG LIGHT IS ON, CRUISE CONTROL AND HORN STOPPED WORKING. *AK
- NHTSA ID
- 10075323
- Incident
- Mar 1, 2004
- Mileage
- 73,000 mi
AirbagsDriver assistanceElectrical
Filed Jun 1, 2004
AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. AS A RESULT, HORN AND CRUISE CONTROL FAILED. A RECALL FOR THE CLOCK SPRING WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO MODEL YEAR. *AK
- NHTSA ID
- 10075460
- Incident
- May 28, 2004
- Mileage
- 111,000 mi
AirbagsDriver assistanceElectrical
Filed Apr 21, 2004
AIR BAG LIGHT ON AND HORN, CRUISE CONTROL NOT WORKING. DEALER SAID ITS MY PROBLEM & WILL COST $300+. I KNOW THERE HAVE BEEN NUMEROUS COMPLAINTS OF SAME PROB. & OTHER YEAR MODELS RECALLED FOR SAME PROBLEM. THE DEALER TOLD ME THE AIR BAG WILL NOT DEPLOY IN A CRASH. *AK
- NHTSA ID
- 10067616
- Incident
- Apr 10, 2004
AirbagsDriver assistanceElectrical
Filed Jan 14, 2004
AIR BAG WARNING LIGHTS CAME ON, AND WITHIN SECONDS, CRUISE CONTROL AND HORN BECAME INOPERATIVE. RECALL 02V293000 WAS ISSUED ON THIS PROBLEM, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
- NHTSA ID
- 10054001
AirbagsDriver assistanceElectrical
Filed Nov 19, 2003
AIR BAG LIGHT CAME ON AND STAYED ON WHILE VEHICLE WAS BEING DRIVEN. HOWEVER, SPEED CONTROL/HORN ASSEMBLY, AND HEAT SYSTEM FAILED TO OPERATE. VEHICLE WAS SERVICED, AND CLOCKSPRING WAS REPLACED. *AK
- NHTSA ID
- 10048251
Driver assistance
Filed Sep 11, 2003
VEHICLE WAS PARKED IN THE DRIVEWAY AND WITHOUT WARNING VEHICLE ROLLED BACKWARDS, HITTING A NEARBY TREE. CONSUMER HAS CONTACTED DEALERSHIP. *AK
- NHTSA ID
- 10039815
- Incident
- Sep 11, 2003
AirbagsDriver assistanceElectrical
Filed Jul 7, 2003
ILLUMINATION OF AIR BAG WARNING LIGHT (AT FIRST, INTERMITTENTLY, THEN CONTINUOUS) FOLLOWED BY LOSE OF CRUISE CONTROL AND HORN FUNCTIONS.VEHICLE TYPE: 1999 DODGE GRAND CARAVAN SE. APPROX. MILEAGE: 91400. *AK
- NHTSA ID
- 10025505
- Incident
- Jun 14, 2003
- Mileage
- 91,400 mi
Driver assistanceElectricalInterior & seats+1 more
Filed Jun 30, 2003
1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MAJOR INCIDENT OCCURRED ON FATHER'S DAY WITH SIX FAMILY MEMBERS INSIDE THE VEHICLE. THERE WAS NO WARNING BEFORE IT QUIT. IT WOULD NOT STARTAFTERWARDS. WE WERE ON A BUSY HWY 19/41 IN JONESBORO. SEVERAL OTHER TIMES, I LOST MY SPEEDOMETER, AND COULD NOT ACCELERATE. I HAVE HAD CHECK ENGINE LIGHTS, LEAKY DOORS, INOPERABLE WINDOW MOTORS, HALTED INTERMITTENT WINDSHIELD WIPERS, SLUGGISH LOCKS, ETC. I WANTED TO KEEP MY VEHICLE. HOWEVER, IT IS VERY UNSAFE. I CANNOT AFFORD TO TRADE IT IN. THAT WAS NOT MY INTENTION WHEN I PURCHASED IT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10025200
- Incident
- Jun 15, 2003
- Mileage
- 90,193 mi
Driver assistance
Filed May 3, 2003
DODGE CARAVAN 1999: WHILE USING CRUISE CONTROL ON HIGHWAY THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE DESPITE TURNING OFF CRUISE CONTROL AND BRAKING HARD. 911 EMERGENCY OPERATOR WAS CALLED VIA CELL PHONE. MY WIFE (THE DRIVER) WAS INSTRUCTED TO TURN ENGINE OFF AND PUT VEHICLE IN PARK AS IT GLIDED SLOWLY TO A STOP ON THE SIDE OF THE ROAD. WE AWAIT WORD FROM THE DEALER ON THE CAUSE. *JB
- NHTSA ID
- 10016947
- Incident
- May 2, 2003
- Mileage
- 85,000 mi
Driver assistance
Filed Mar 11, 2003
THE SPEEDOMETER SUDDENLY FROZE, WHILE VEHICLE WAS IN MOTION. *JB
- NHTSA ID
- 10011361
- Incident
- Feb 16, 2000
- Mileage
- 7,000 mi
Driver assistance
Filed Mar 11, 2003
IT IS AN INTERMITTENT PROBLEM. THE SPEEDOMETER GETS STUCK ON A NUMBER BUT THE CAR IS STILL GOING FASTER OR SLOWER THAN SHOWN ON THE DISPLAY. IT STAYS STUCK FOR A FEW MINUTES WHEN IT HAPPENS. I TRY NOT ACCELERATE AND EVEN APPLY THE BRAKE, HOWEVER, THE NEEDLE REMAINS STUCK. THEN IT EVENTUALLY GOES BACK TO NORMAL. IT JUST RECENTLY HAPPENED AGAIN, SO I WAS CHECKING TO SEE IF A RECALL WAS ISSUED FOR THIS PROBLEM. IT WAS INVESTIGATED AS I SEE HERE, HOWEVER, IT WAS NOT RECALLED. THIS IS A DEFECT. I AM SURE, NOT POSITIVE THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR CARAVANS. NOTE, AUTOMOBILE STILLS ACCELERATES AND SLOWS BUT THE ACTUAL SPEED IS NOT KNOWN BECAUSE THE NEEDLE IS STUCK. *JB
- NHTSA ID
- 10010275
- Incident
- Mar 6, 2003
- Mileage
- 40,900 mi
Driver assistance
Filed Jan 6, 2003
CONSUMER STATES THAT THE CLOCK SPRING IS GONE BAD CAUSING THE HORN AND CRUISE CONTROL NOT TO WORK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
- NHTSA ID
- 10002121
Driver assistance
Filed May 28, 2002
CONSUMER PLACED VEHICLE IN REVERSE AND VEHICLE TOOK OFF BACKWARD, HITTING A TRUCK. DEALERSHIP WAS AWARE OF PROBLEM.*AK
- NHTSA ID
- 8010601
- Incident
- May 1, 2002
AirbagsDriver assistanceElectrical
Filed May 24, 2002
IN OUR 1999 CARAVAN, SEVERAL MONTHS AGO, THE CRUISE CONTROL AND HORN BEGAN TO INTERMITTENTLY NOT WORK. THEN THE AIRBAG LIGHT INTERMITTENTLY WOULD COME ON WHILE DRIVING AND WHILE PARKED. AT THIS TIME NEITHER THE HORN, THE CRUISE CONTROL AND SOMETIMES THE WINDSHIELD WIPERS WILL NOT WORK AT ALL. THE AIRBAG LIGHT WILL STILL COME ON AND OFF INTERMITTENTLY. WE CALLED THE DEALER'S REPAIR SERVICE AND THEY TOLD US THAT THEY THOUGHT IT SOUNDED LIKE THE CLOCK SPRING MECHANISM. UPON TAKING THE VEHICLE IN FOR PHYSICAL INSPECTION/ DIAGNOSTICS, AN OPEN CIRCUIT WAS DETECTED AND WE WERE INFORMED THAT THE CLOCKSPRING INDEED NEEDS TO BE REPLACED. HOWEVER, AT THIS TIME THE NECESSARY PART IS BACKORDERED (ON A NATIONAL BASIS) AND IS NOT IMMEDIATELY AVAILABLE. THE TECHNICIAN TOLD US THAT IF WE WERE IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. SINCE WE DRIVE OUR MINIVAN PRIMARILY WITH OUR ENTIRE FAMILY ON BOARD (IE, MYSELF, MY SPOUSE, AND 4 YOUNG CHILDREN) I AM GREATLY CONCERNED THAT WE ARE NOT ABLE TO HAVE THIS PROBLEM IMMEDIATLY FIXED. UPON VIEWING YOUR WEBSITE I HAVE DISCOVERED THAT AN INVESTIGATION INTO THIS HAS BEEN STARTED BUT DID NOT FIND OUT THE STATUS OF THIS INVESTIGATION. IF THESE PARTS ARE "NATIONALLY" BACKORDERED, THAT SHOULD TELL YOU THAT THERE IS A BIG PROBLEM OUT THERE. IF EVEN ONE OF THOSE VEHICLES IS IN AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY, THERE IS SEVERE RISK OF PHYICAL INJURY TO THE DRIVER/PASSENGER AND POSSIBLY ADDITIONAL PASSENGERS IN THIS VEHICLE. PLEASE CONTINUE YOUR INVESTIGATION AND REQUEST A RECALL. ISN'T SAVING A LIFE THAT IMPORTANT? WE ALSO ARE BEING ASKED TO PAY CLOSE TO $300 FOR THE DIAGNOSTICS AND INSTALLATION OF THIS CLOCKSPRING (IF WE CAN GET ONE), FOR SOMETHING THAT APPEARS EVEN TO AN AMATEUR DETECTIVE TO BE A DESIGN FLAW AND A VERY SERIOUS ONE! PLEASE HELP!*AK
- NHTSA ID
- 762258
Driver assistance
Filed Mar 28, 2002
INTERMITTENTLY THE VEHICLE WILL ACCELETATE SUDDENLY AND UNEXPECTEDLY. THE DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. NLM
- NHTSA ID
- 8006630
Driver assistance
Filed Mar 21, 2002
ONCE AT A STOP VEHICLE STARTS TO RACE, DEALER WAS CONTACTED. CONSUMER TOOK VEHICLE IN FOR A OIL CHANGE, WHILE VEHICLE WAS UP ON GREASE RACK, ENGINE STARTED TO RACE, CAME OFF THE RACK. *AK CONSUMER STATES THAT ON 24-JUL-2001 DEALERS REPORTED IT AS A SURGING PROBLEM AND REPLACED THE AIS MOTOR, THIS HAS NOT STOPPED THE RACING OF THE MOTOR. THE VEHICLE IS EQUIPPED FOR THE HANDICAPPED AND SHE IS A PARAPLEGIC IN A WHEELCHAIR, CONCERNED ABOUT HER SAFETY. *YD
- NHTSA ID
- 8006138
- Incident
- Apr 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.