1999 Dodge Caravan Fuel system Problems

The contact owns a 1999 Dodge Caravan. The contact stated while driving at approximately 30 MPH, the serpentine belt failed. The vehicle was taken to the dealer where it was diagnosed that the serpentine belt needed to be replaced. The serpentine belt was replaced however, the failure recurred. The vehicle was then taken back to the dealer a third time where the serpentine belt was replaced again however, the failure recurred. The vehicle was not diagnosed. The dealer was not notified the third time. Additionally, The contact referenced NHTSA Campaign Number: 00V268000 (Fuel System, Gasoline). The contact stated that a friend had jumped his vehicle due to the battery had failed when gasoline started to spill onto the engine. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure multiple times but the contact stated that the service rep disconnected and the call would be redirected. The failure mileage was approximately 202,335.

NHTSA ID

11479845

Incident

Feb 4, 2004

Mileage

202,335 mi

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO WORK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,875.

NHTSA ID

10788076

Incident

Oct 31, 2015

Mileage

194,875 mi

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE AIR BAG AND CRUISE CONTROL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

NHTSA ID

10734482

Incident

Mar 4, 2015

Mileage

134,000 mi

WITHIN 30 MINS. AFTER PICKING UP MY VAN FROM THE DEALER (CERRITOS DODGE) FOR THE FUEL RAIL RECALL. I NOTICED THE SMELL OF GAS,( I THOUGHT WAS O.K. SINCE FUEL RAIL HAD JUST BEEN REPLACED) AND I LOOKED AT THE DASHBOARD AND NOTICED GAS GAUGE FLUCTUATING MOVING BACK AND FORTH, AND SMOKE STARTED. COMING FROM UNDER HOOD. I CALLED [XXX] (CERRITOS DODGE SERVICE DEPT.) WHOM I HAD BEEN TALKING TO ABOUT MY VAN WHEN IT WAS IN SHOP. I CALLED HIM TO INFORM HIM ABOUT THE GAS/GAUGE. HE TOLD ME TO GO TO NEAREST GAS STATION. I DID. AFTER THAT, I TOOK CAR HOME, PARKED IT FOR THE REMAINDER OF THAT EVENING. THE NEXT DAY, SAME THING (SMELL OF GAS)AND FLUCTUATING GAS GAUGE), WITHIN 15 MINUTES OF DRIVING TO GET OIL CHANGED,FUEL BELL STARTED RINGING. I CALLED MR. RICHARDSON, HE SAID TO BRING VAN IN, BUT.HE DIDN'T KNOW IF THEY WOULD BE ABLE TO CHECK IT OUT THAT DAY. AT THAT POINT I WAS FRUSTRATED,BECAUSE THEY HAD THE VAN (3) DAYS MORE THAN THEY PROMISED. BOTTOM LINE, IS VAN WAS AGAIN CHECKED OUT, NOW HE SAYS ITS THE FUEL PUMP. PRIOR TO THE FUEL RAIL BREAKING. I HAD NO PROBLEMS WITH MY FUEL SYSTEM. I WAS INFORMED OF ANOTHER RECALL WITH THE FUEL PUMP WITH THE 1999 DODGE GRAND CARAVAN ( BUT, WAS TOLD NOT WITH MY MODEL.) THAT CLEARLY IS A FORM OF BIASED DISCRIMINATION. AND, YET MY 1999 VAN HAS THE IDENTICAL FUEL SYSTEM PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10482883

Incident

Oct 11, 2012

Mileage

190,000 mi

1999 DODGE CARAVAN WITH APPROX 195,000 MILES. PLASTIC FUEL LINE ATTACHED TO GAS TANK EXPERIENCED SPONTANEOUS RUPTURE AND SPEWED GASOLINE ONTO MUFFLER. I NOTED A TRAIL OF LIQUID COMING FROM VEHICLE WHEN BACKED OUT OF DRIVE. STOPPED AND LOOKED UNDER VEHICLE TO SEE GASOLINE POURING OUT AND ONTO HOT MUFFLER. CAR TURNED OFF IN MIDDLE OF THE STREET AND EMERGENCY EXITED VEHICLE TO BEGIN REMOVING CONTENTS IN FEAR OF EXPLOSION. DODGE REPORTS NO RECALL AND TO REPLACE FUEL LINE ENTIRE GAS TANK NEEDS REPLACEMENT AT COST OF $530 FOR JUST THE PART. THIS COULD HAVE BEEN A CATASTROPHIC INCIDENT IF I HAD NOT NOTED THE LIQUID TRAILS BEFORE THE MUFFLER HEATED UP MORE. WHEN MOVING THE CAR OUT OF THE STREET, THE DRIVER DOOR WAS DAMAGED AS THE ENGINE WAS OFF AND CONTROL WAS DIFFICULT. *TR

NHTSA ID

10239704

Incident

Aug 23, 2008

Mileage

195,000 mi

TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE FUEL RAIL PREVIOUSLY LEAKED ON THE VEHICLE. ON DECEMBER 26, 2002, THE FUEL RAIL WAS REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD CONSTANTLY SMELL GASOLINE FUMES INSIDE THE PASSENGER COMPARTMENT. HE LOOKED UNDER THE HOOD AND NOTICED GASOLINE LEAKING ONTO THE ENGINE. CHRYSLER INITIALLY STATED THAT THERE WAS A LIFETIME WARRANTY AND THEY WOULD COVER THE REPAIR COSTS. THEY LATER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 119,000.

NHTSA ID

10237830

Incident

Aug 8, 2008

Mileage

45,000 mi

OVER THE PERIOD OF ONE YEAR MY DODGE CARAVAN 1999 SE STOPPED ENGINE CUT OFF WHILE GOING SPEEDS OF 75 MILES AN HOUR ON HIGHWAYS. THE LAST TIME I WAS ALMOST HIT AS IT WAS RUSH HOUR AND ON A VERY HEAVY TRAFFIC AREA BRIDGE. I BROUGHT IT SEVERAL TIMES TO MECHANICS AND THEY CAN NOT FIND OUT WHAT THE PROBLEM. I REPORTED IT TO CHRYSLER AND HTYE DID NOT RESPOND. WHEN I TOLD MY STORY ABOUT HOW SCARY THIS WAS TO SOMEONE ELSE THEY SAID THAT ANOTHER LADY HAD THE SAME ISSUE AND NO ONE WOULD FIND HTE PROBLEM. I HAD KIDS IN MY CAR WHEN IT STOPPED ONCE IT WAS SCARY TO BE GOING 75 AND THE CAR DIE JUST DIE. IT WOULD NOT RESART AT FIRST SO OF COURSE A MECHANIC TOOK ADVANTAGE OF ME CHARGING ME 600 DOLLARS FOR A NEW STARTER AND NEW BATTERY. GUESS WHAT IT HAPPEN AFTER THESE NEW ITEMS WERE REPLACED. AGAIN CHRYSLER THE MANUFACTURER NO RESPONSE. I DECIDED TO TRADE IN MY CAR IT WAS TOO SCARY SHOULDN'T SOMEONE INVESTIGATE THIS THING IS EE CARAVANS EVERYWHERE AND I FEEL SORRY FOR THE CHILDREN SOMEONE MAY NOT BE AS LUCKY AS I WAS THREE TIMES. AN INEXPERIENCED DRIVER WOULD NOT HAVE BEEN ABLE TO STOP LIKE I DID AT THAT SPEED. I WAS LUCKY BUT HAD THE EXPERIENCE TO STOP. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE DOES DIE.

NHTSA ID

10126405

Incident

Jan 3, 2004

VEHICLE WAS SLUGGISH ON TAKE OFF QUITE OFTEN..COULD SMELL FUEL ODOR IN AND AROUND VEHICLE . AFTER CRANKING VEHICLE ,,THE VEHICLE CAUGHT ON FIRE.BURNING ITSELF AND DURING ,THERE WERE SEVERAL EXPLOSIONS THAT CAME FROM THE VEHICLE..BOTH FROM THE ENGINE COMPARTMENT AND IN PASSENGER AREA.ALL WITHIN APPROXIMATELY 45 MINUTES .MY HUSBAND WAS BURNED ON HIS LOWER LEG ATTEMPTING TO PUT OUT FLAMES. OUR HOUSE WAS DAMAGED FROM THE FLAMES ALONG WITH OTHER PROPERTY..WE SEE THIS VEHICLE AS BEING A POTENTIAL DEATH TRAP..ESPECIALLY POSSIBLE IN A CAR ACCIDENT WHERE SOME ONE COULD BE SERIOUSLY INJURED, AND WAITING FOR HELP. THIS VAN IS MADE FOR FAMILYS WITH KIDS.AS WE HAVE 3 KIDS AND A TODDLER.. IT WAS DESIGNED AS A 7 PASSENGER VEHICLE..AS WE WERE TOLD BY THE DEALERS AT DODGE THAT THIS WAS AN EXCEPTIONALLY SAFE VEHICLE AND PERFECT FOR A FAMILY WITH 2 TO 4 KIDS...WE FIND NOW ,THAT WE WERE LIED TO.AND WAS NEVER TOLD OF ANY RECALL ON THIS VEHICLE..OR ANY DANGERS OF THIS VEHICLE BEING SUSEPTABLE TO BEING A FIRE HAZARD.WE WERE NEVER TOLD THAT THESE VANS HAD EVER HAD ANY TYPE OF PROBLEM..AND DID NOT SUSPECT .OUR CHILDREN WERE IN CONSTANT DANGER EVEN BEING NEAR THIS VAN,.FOR WE FOUND IT WOULD CATCH ON FIRE IN AN INSTANT..WITHOUT WARNING...NOTHING WAS EVER DONE TO THIS VEHICLE TO CORRECT THE PROBLEM..AND WE WERE NEVER WARNED IN ANY WAY OR FORM THAT THESE DODGE CARAVANS HAD A HISTORY OF FUEL LEAKS OR WERE FIRE HAZARDS WAITING TO HAPPEN...*AK

NHTSA ID

10088793

Incident

Aug 19, 2004

Mileage

66,454 mi

GASOLINE SMELL IN PASSENGER COMPARTMENT, TIRES NEEDED TO BE REPLACED, CAR MILEAGE PLUMMETED. *MR DEALER FOUND INJECTOR LEAKING AND REMOVED AND REPLACED PLEMUIN AND REPLACED INJECTOR. SEAT BELT INSTALLED INCORRECTLY. ALL TIRES WERE UNDER PRESSURE. *TT *JB

NHTSA ID

10024643

Incident

Sep 24, 2002

Mileage

29,461 mi

THERE WAQS A STRONG GASOLINE ODOR IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE ODOR MADE THE PASSENGERS FEEL ILL. THE DEALER REPLACED THE VAPOR GASKET ON THE GAS TANK BUT THAT CURE WAS SHORT LIVED AND EVENTUALLY THE PROBLEM BECAME WORSE. *MR *SCC *NLM

NHTSA ID

10021550

THE CONSUMER WAS UNABLE TO GET AN APPOINTMENT TO HAVE THE FUEL LEAKAGE RECALL PERFORMED FOR 11 MONTHS. RECALL #00 V 268 000. *JB

NHTSA ID

10015979

Incident

May 16, 2002

SINCE NOVEMBER OF 2001, FOLLOWING DEALER OIL CHANGE, I BEGAN TO EXPERIENCE EPISODES OF STRONG RAW FUEL FUMES, ESPECIALLY AFTER PUTTING ANY AMOUNT OF FUEL IN VAN. MANY WITNESSES DOCUMENT FUMES. I AM AFRAID OF FIRE RISK AND OF THE HEALTH RISKS OF FUMES. I HAVE A SMALL CHILD AND I HAVE ASTHMA, SO THIS IS A HARMFUL SITUATION. ANYTHING LEFT IN CAR SMELLS LIKE A GAS STATION. I HAVE REPORTED THIS TO THE DEALER FIVE TIMES. THEY SAY THEY CANNOT FIND ANYTHING WRONG. STARTED AT 20K MILES. NOW 30K. ALSO HAD CYLINDER #3 FUEL INJECTOR FAIL AT 27K. (AUTOMATIC TRANSMISSION SENSOR WENT AT 20K AND MOLD FOUND IN VAPOR CANISTER.) CHRYSLER WON'T HELP. ALSO REFERENCE ODI COMPLAINTS #748730, 757182, 886982, 9004682 FOR SIMILAR PROBLEMS REPORTED. PLEASE, I NEED HELP RIGHT AWAY.

NHTSA ID

10000989

Incident

Jan 9, 2002

Mileage

20,000 mi

CONSUMER NOTICE WHILE TRAVELING INTERMITTENT STRONG GAS SMELL IN SIDE VEHICLE OR WHILE FUEL TANK IS FULL. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID

10001111

1999 DODGE CARAVAN: STRONG FUEL ODERS ENTER CARGO/PASSENGER AREA OF VEHICLE - ODERS ALSO NOTICIBLE OUTSIDE OF VAN. FUMES ARE POTENTIAL FOR SPONTANIOUS COMBUSTION. ALSO, EXPOSURE TO GAS FUMES (DURING EXTENDED TRIPS AND OVER CUMULATIVE TIME) CAN BE HARMFUL TO MAJOR ORGAN COMPONENTS WITHIN THE HUMAN BODY - ESPECIALLY TO DEVELOPING INFANTS. A FORMER COMPLAINT WAS SUBMITTED USING ODI ID: 748730 SURROUNDING DATE: 09/06/2001. "COMPONENT: FUEL: FUEL TANK ASSEMBLY: TANK SUMMARY: SMELL GASOLINE COMING FROM THE FUEL TANK, A SMALL AMOUNT OF GAS WAS LEAKING DOWN THE SIDE OF THE FUEL TANK, DUE TO THE ROLLOVER VALVE WAS LEAKING ON THE FUEL TANK, REPLACE FUEL TANK." THE CONCLUSION LEADS THE READER TO BELIEVE THERE'S POTENTIAL FOR IGNITION IF VEHICLE SHOULD BE IN PROXIMITY OF AN UNEXTINGUISHED CIGGARETTE, EX: AT A STOP LIGHT ONCE A DRIVER/PASSENGER IN PROXIMITY PLUCKS A BUTT NEAR VEHICLE. THE FINDINGS ALSO LEAD THE READER TO BELIEVE THE ROLL OVER VALVE WILL FAIL WHEN CAPSIZED CONTRIBUTING TO CATISTROPHIC IGNITION/EXPLOSION.

NHTSA ID

10000206

Incident

Dec 18, 2002

Mileage

45,000 mi

CONSUMER RECEIVED RECALL 00V268000 NOTICE FOR FUEL RAIL. BE ADVISED THERE WERE NO PARTS AVAILABLE. CHUCK PATTERSONDEALERSHIP, 200 EAST AVE, CHICO, CA 95926 530 895 1771. MANAGER IS KEN. *AK

NHTSA ID

8006757

Incident

Mar 15, 2002

I TOOK MY VAN TO CARL GREGORY DODGE DEALERSHIP BECAUSE I HEARD OF A RECALL DUE TO O RING LEAKAGE. MY VAN HAS A STRONG ODOR OF GAS OUTSIDE & INSIDE THE VEHICLE & I HAVE 3 SMALL CHILDREN WHO ARE EXSPOSED TO THIS DAILY. THEY SAID MY VIN. NUMBER WASN'T IN THE RECALL & REFUSED TO CHECK MY VAN FOR THIS DEFECT. I AM CONCERNED THAT MY VEHICLE IS LEAKING ALSO. OUR LOCAL DODGE DEALERSHIP IS : CARL GREGORY, 3749 ALTAMA AVE, BRUNSWICK, GEORGIA 31520. THEIR PHONE IS: 912-261-9600. *AK

NHTSA ID

757182

SMELL GASOLINE COMING FROM THE FUEL TANK, A SMALL AMOUNT OF GAS WAS LEAKING DOWN THE SIDE OF THE FUEL TANK, DUE TO THE ROLLOVER VALVE WAS LEAKING ON THE FUEL TANK, REPLACE FUEL TANK.

NHTSA ID

9004682

Incident

Sep 6, 2001

YOUR LATEST INFORMATION CONCERNING THE CRASH OF A 2001 DODGE CARAVAN AND THE FIRE PROBLEM DUE TO A CRACKED COMPONENT. SINCE PURCHASING MY DODGE, WE HAVE EXPERIENCED NUMEROUS STRONG GAS SMELLS IN THE CAB OF THE CAR. WE HAVE TAKEN IT TO 4 DEALERS AND THEY SAY THEY CAN FIND NOTHING. THIS STRONG GAS SMELL DOES NOT OCCUR ALL THE TIME, BUT INTERMITTENTLY. WE ARE CONCERNED FOR MAYBE A FIRE OCCURING. WHERE IS THIS STRONG SMELL COMING FROM? I CALLED THE CHRYSLER ASSISTANCE NUMBER AND WAS TOLD IT WAS MY WORD AGAINST THE DEALERS AND THEY WOULD DO NOTHING. I HAVE SERVERAL WITNESSES TO THE STRONG GAS SMELL. WE REMAIN CONCERNED, ESPECIALLY SINCE NO ONE WILL DO ANYTHING ABOUT IT. WE JUST WONDER IF THERE IS A SIMILARITY TO THE RECENT PROBLEM YOU HAVE REPORTED. WE WANT THIS CORRECTED, BUT HAVE HIT A DEAD END EVERY WHERE WE TURN. WE UNDERSTAND IT IS HARD FOR A DEALER TO FIND THE PROBLEM WHEN IT DOES NOT HAPPEN ALL THE TIME AND THERE IS NO SPECIFIC PATTERN AS TO WHEN IT WILL OCCUR. BUT WE DON'T KNOW WHERE TO TURN AND WE ARE VERY CONCERNED ABOUT A FIRE IN OUR CAR. TO US, THIS IS A DANGEROUS SITUATION. IF YOU NEED TO CALL BEFORE JULY 29, WE WILL BE AT THE FOLLOWING PHONE NUMBER UNTIL THEN. 864-638-7338. AFTER JULY 29, WE WILL BE AT THE NUMBER GIVEN IN THIS QUESTIONAIRE. THANK YOU.*AK

NHTSA ID

748730

CONSUMER BELIEVES THE VEHICLE SHOULD GET BETTER GAS MILEAGE, IT CURRENTLY GETS 16 MPG IN TOWN AND 22 HIGHWAY. NLM

NHTSA ID

556156

NO SUMMARY

NHTSA ID

729269

Incident

Nov 25, 1999