Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1999 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
MY STEERING IS BAD I HAVE LITTLE CONTROL OVER VEHICLE AT HIGH SPEEDS I THINK IT'S IN THE WHEEL ITSELF OR MAYBE AIRBAGS?. REPLACED BRAKE PARTS FRONT AND BACK AND STILL PROBLEMS WITH TRYING TO STOP BUT SKID .HUB REPLACED AND ITS BETTER. HEAD LIGHTS DO NOT WORK PROPERLY
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 55 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO AVOID THE DEER AND SWERVED HIS VEHICLE TO THE RIGHT. HE SIDESWIPED TREES ON THE PASSENGER SIDE OF THE VEHICLE AND SLIGHTLY OFF CENTER ON THE DRIVER'S SIDE. THE VEHICLE STOPPED WHEN IT CRASHED HEAD-ON INTO A TREE. THE RADIATOR WAS FORCED INTO THE ENGINE AND THE ENGINE WAS PUSHED INTO THE VEHICLE, WHICH CAUSED THE CONTACT TO SUSTAIN MAJOR INJURIES TO HIS LOWER BODY, INCLUDING A BROKEN KNEE CAP. SMOKE EXPELLED FROM THE ENGINE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 117,000.
AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STRUCK A LIGHT POLE WHILE ATTEMPTING TO AVOID CRASHING INTO TWO OTHER VEHICLES. THE DRIVERS SIDE AIR BAG FAILED TO DEPLOY AND THE CONTACT SUSTAINED A LARGE BUMP ON HIS HEAD AND A CUT ON HIS UPPER LIP. THE CONTACT HAS A POLICE REPORT AND THE REPORT OF THE DAMAGE TO HIS VEHICLE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 167,883 AND FAILURE MILEAGE WAS 1676,833. THE CONSUMER STATED HAVE BEEN THROUGH ALOT WITH THIS VEHICLE PRIOR TO THE INCIDENT HE HAS HAD THE ENGINE REPLACED TWICE IN THE CAR AND REBUILT THE TRANSMISSION PRIOR TO THE CAR HAVING 38000 MILES ON IT AND NOW HE HAS A DEFECTIVE AIR BAG. THE CONSUMER STATED WOULD LIKE CHRYSLER TO PAY THE REMAINING BALANCE ON THE CAR. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 07/10/07 *TR
DT: THE CONSUMER STATED THAT THE AIRBAG LIGHT KEPT COMING ON AND OFF. THE ABS LIGHT ALSO KEPT COMING ON AND OFF. THEN THIS OCCURRED THE RPM GAUGES WOULD STOP WORKING ALONG WITH THE OTHER GAUGES ON THE DASHBOARD. THE CONSUMER TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THAT THE TRUCK IS NOT COVERED UNDER ANY RECALL. THE OWNER HAS TALKED TO MANUFACTURER. THEY TOLD THE CONSUMER TO HOLD ON TO HIS REPAIR RECEIPTS. THE MANUFACTURER ALSO INFORMED THE CONSUMER THAT THERE WAS NOT A RECALL ON HIS VEHICLE. *NM
WHILE SITTING AT A INTERSECTION AND WAITING TO MAKE A LEFT TURN ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE VEHICLE IN FRONT, AND CAUSING A SIX CAR CHAIN OF REACTION COLLISION. BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEATS COLLAPSED FORWARD. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES, AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
DURING A 60 MPH VEHICLE COLLISION DRIVER SIDE AIR BAGS DID NOT DEPLOY. VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE. DEALERSHIP WILL BE NOTIFIED. *AK
THE DRIVER SIDE AIR BAG DEPLOYED PARTIALLY. THE PASSENGER SIDE DEPLOYED FULLY, AS A RESULT THE PASSENGER AND DRIVER RECEIVED HEAD INJURY'S AND BROKEN LEGS. PLEASE DESCRIBE FURTHER. *JB
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH STEERING. WHILE DRIVING SHE LOST CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED AND STATED THAT AN INDEPENDENT INVESTIGATOR WILL GO TO SEE THE VEHICLE, BUT NOTHING HAPPENED AFTER THAT.*AK
WHILE DRIVING AT 55 MPH VEHICLE WAS INVOLVED IN A COLLISION AND AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK
THE AIR BAG INDICATION LIGHT FLASHED THROUGHOUT TRAVEL. THE MAKE, MODEL AND YEAR WAS UNDER RECALL DUE CLOCK SPRING FAILURE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *SCC
WHILE STOPPED AT A RED LIGHT, MY FAMILY AND I WERE REARENDED BY A CAMRY TRAVELING BETWEEN 40 AND 50 MPH. WE WERE PUSHED INTO THE CAR IN FRONT OF US WHICH WAS ALSO PUSHED INTO ANOTHER CAR IN FRONT OF THAT. OUR DURANGO SUFFERED $14,500.00 IN REPAIR COSTS. THE SEATBELTS NEVER DEPLOYED. I, THE DRIVER, WAS THROWN INTO THE STEERING WHEEL. MY WIFE IN THE FRONT PASSENGER SEAT, WAS THROWN INTO THE WINDSHIELD. MY DAUGHTER WAS BUCKLED IN A CAR SEAT IN THE BACK SEAT. ALTHOUGH HER SHOES FLEW OFF HER FEET, SHE WAS RESTRAINED. MY SON, HOWEVER, HIT HIS TOOTH ON THE SEAT IN FRONT OF HIM; HE WAS BELTED IN THE 3RD SEAT.
THE VEHICLE WAS IMPACTED AT 35 MPH IN THE FRONT CENTER OF THE VEHICLE YET THE AIR BAG DID NOT DEPLOY AND CAUSED MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED . *NLM
THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY.*JB
WHILE TRAVELING ABOUT 55MPH ON HIGHWAY ANOTHER VEHICLE RAN INTO AND T-BONE HER THE RIGHT SIDE. AND THE DUAL AIRBAGS DIDN'T DEPLOY PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE CLOCK SPRING WENT OUT CAUSING THE CONSUMER HORN NOT TO WORK. DEALER NOTIFIED. TS
CONSUMER STATED HAD A FRONT END COLLISION TRAVELLING APPROXIMATELY 55MPH. THE TRUCK WAS TOTALED. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
WHILE DRIVING 10 MPH, WAS INVOLVED IN A HEAD-ON COLLISION, AIR BAG NOT TO DEPLOY.*AK CONSUMER STATES THAT THE OTHER DRIVER WAS TRAVELING AT LEAST 35 MPH. *SLC
DURING A COLLISION, CONSUMERS SEAT BELT POPPED OFF, HER SEAT RECLINED, AND HER AIRBAG EXPERIENCED NO DEPLOYMENT, CLAIM 43-R543-220. *SLC
THE DURANGO BROADSIDED A VEHICLE THAT PULLED OUT IN FRONT OF IT, HITTING THE FRONT BUMPER SQUARELY AND SMASHING FRONT END UNIFORMLY. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. *AK
THE CAR IMPACTED HEAD ON WITH A TELEPHONE POLE AND THE AIR BAGS NEVER WENT OFF, WITH THIS TYPE OF IMPACT I BELIEVE THEY SHOULD OF BOTH GONE OFF. *AK
CONSUMER RAN OFF THE ROAD AND RAN RIGHT INTO A PAIR OF TREES. UPON IMPACT, AIR BAGS DID NOT DEPOLY. THIS WAS SECOND TIME THAT AIR BAGS DID NOT DEPLOY.
WHILE DRIVING 55 MPH REARENDED ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DID NOT DEPLOY, AND SEAT BELT DID NOT WORK. CONSUMER HIT HER HEAD ON STEERING WHEEL,SUSTAINING FACIAL INJURIES. DAMAGE TO FRONT END OF VEHICLE WAS $ 9000.00. *AK
WHILE DRIVING 55 MPH REARENDED ANOTHER VEHICLE, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED FACIAL INJURIES. DAMAGE TO VEHICLE WAS $ 9000.00. *AK
I REPORTED THIS LAST YEAR WHEN IT HAPPENED BUT I WAS NEVER CONTACTED. DODGE PUT ME IN TOUCH WITH MIKE MARTELL WHO IS THE DAIMLER-CHRYSTLER LIASON FOR SAFETY. I HAVE REASON TO BELEIVE THAT THEY DELETED MY INFORMATION ABOUT THE WAY THE BRAKE PEDAL BROKE OFF BEFORE IMPACT. EVERY TIME I CALLED IT HAD DISAPPEARED FROM THEIR INFORMATION. I ALSO RECEIVED WORD FROM THE INVESTIGATOR THEY SENT OUT TO LOOK AT THE AIRBAGS THAT THE AIRBAGS WERE IN FACT DEFFECTIVE. DODGE TOOK THE ORIGINAL REPORT AND DENIED IT. THOSE VEHICLES ARE UNSAFE AND DODGE SHOULD BE HELD RESPONSIBLE. MY WIFE AND I HAVE SPENT OVER $20,000.00 IN MEDICAL BILLS AS A RESULT AND DODGE REFUSED ANY HELP. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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