Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 1999 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.
NUT CAME OFF LEFT FRONT WHEEL BEARING CAUSING WHEEL TO COME OFF VEHICLE. WHEN PICKING UP PIECES, I NOTICED THAT THERE IS NO COTTER KEY TO KEEP THE NUT FROM BACKING OFF. HAD THIS HAPPENED AT HIGHER SPEEDS, THE RESULT WOULD HAVE BEEN VERY SERIOUS.
THE FRONT TIRES WORE OUT VERY QUICKLY, WE REPLACED THE TIRES AND WITHIN A YEAR THEY WORE OUT AGAIN. ALIGNMENT HAS NOT HELPED. WE TOOK IT IN AND FOUND OUT THE BALL JOINTS ARE BAD. $1000 REPAIR. *TR
1999 DODGE DURANGO. TRUCK HAS BEEN STALLING AND DYING FOR OVER A YEAR NOW, WITH NO WARNING. THE VEHICLE WILL SHUT DOWN CAUSING YOU TO LOSE POWER BRAKE + STEERING. I'VE CHANGED ALL SENSORS. PLUGS, WIRES ETC, AND STILL STALLS. NO MECHANIC OR DEALER CAN RE-CREATE THE PROBLEM AND DODGE HAS NO RECORD OF THIS PROBLEM BEING AN ISSUE, I'M THE FIRST! HA! *TR
COMPONENT: ELECTRICAL SYSTEM DETAILS: I OWN A 1999 DODGE DURANGO IT HAS 130000 MILES ON FOR THE PAST 2 MONTHS IT JUST SHUTS OFF NO POWER TO GAUGES AND ENGINE DIES JUST LIKE I TURNED THE ENGINE OFF DOESN'T MATTER WHERE YOU ARE JUST HAVE TO WAIT ABOUT 30 MIN AND WILL START BACK UP THIS IS VERY DANGEROUS TO MY FAMILY AFTER SEARCHING THE WEB FOR THIS PROBLEM I NOTICED SEVERAL OTHER PEOPLE HAVE THE SAME PROBLEM THIS HAPPENS DAILY SEVERAL MECHANICS HAVE LOOKED FOR THE PROBLEM BUT IT HAS NOT BEEN FOUND DODGE NEEDS TO STEP UP TO THE PLATE AND REPAIR THERE DEFECTIVE VEHICLES. LAST YEAR I HAD TO REPLACED THE MASTER BRAIN WAS TOLD THIS WAS THE PROBLEM. NOW ONE YEAR LATER AFTER THE WARRANTY IS OUT IT IS DOING IT AGAIN, NO ONE CAN FIND OUT WHY IT IS CUTTING OUT AGAIN, BEEN IN SHOP SEVERAL TIME WITH TOLD NOTHING IS WRONG. I HAVE HAD THIS 1999 DODGE DURANGO SINCE 1999 AND ALWAYS TAKEN CARE OF IT AS FAR AS MAINTENANCE GOES. SOMEONE PLEASE TELL ME WHAT IS CAUSING THE PROBLEM. I DO NOT WANT ANOTHER SUV TO ROLL OVER BECAUSE OF CUTTING OUT AND NOT BEING ABLE TO CONTROL THE SUV. I BOUGHT A DODGE BECAUSE THIS HAPPEN ONCE TO MY FORD AND I ALMOST LOST MY FAMILY (3 CHILDREN AND HUSBAND) THAT TIME. I DID LOSE THE FULL USE OF MY LEFT HAND. THIS PROBLEM NEED TO BE TAKEN CARE OF PLEASE HELP I SEE I AM NOT THE ONLY ONE. *TR
AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR
I AM HERE TO COMPLAIN ABOUT THE BALL JOINTS ON OUR 1999 DODGE DURANGO! I JUST FOUND OUT ON MONDAY THAT WE HAVE TO REPLACE THEM AGAIN. THIS WILL BE THE SECOND TIME. FIRST TIME WAS IN 2004 W/ 65K MILES ON THE VEHICLE. NOW 3 YEARS AND 30K MILES LATER I HAVE TO DO IT AGAIN!! FIRST TIME COST ME AROUND 400 DOLLARS AND THIS TIME IT WILL BE AROUND 325 B/C MY FRIEND WORKS AT THE LOCAL SHOP! THIS CAN BE VERY DANGEROUS IF THE PERSON DRIVING IT DON'T KNOW ANYTHING ABOUT CARS. I HAVE SEE NUMEROUS PICTURES ON THE INTERNET OF WRECKS CAUSED BY THE FAILURE OF THE UPPER AND LOWER BALL JOINTS!! WE HAVE A 1 YR OLD AND IT SCARES US TO KNOW THIS HAPPENS ALL THE TIME TO THE 98 AND 99 DURANGO'S. THE WAY YOU CAN TELL THESE ARE GOING BAD IS WHEN YOU HIT A BUMP YOU NOTICE A VIBRATION IN THE FRONT SUSPENSION AREA CONTINUE AFTER YOU HIT THE BUMP. THEY RECALLED THE ONES FROM 2000-UP BUT NOT THESE. THERE SHOULD BE A CLASS ACTION LAWSUIT!!!!! ITS RIDICULOUS THAT FOREIGN VEHICLES ARE MADE BETTER THAN AMERICAN!! THERE IS NO REASON FOR THIS. VEHICLES ARE EXPENSIVE ENOUGH LET ALONE CHANGING THE BALL JOINTS EVERY 30K MILES!!!!!! OUR NEXT VEHICLES WILL BE FOREIGN!!! I HOPE MY COMMENT GOES SOMEWHERE OTHER THAN IN AND OUT OF EARS/EYES. I EMAILED DODGE ON MONDAY AND HAVE YET TO HEAR BACK!! PROBABLY WON'T!! THANKS FOR YOUR TIME AND WEBSITE!!!!!!!!! *JB
I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUSING OIL CONSUMPTION, SPARK KNOCK, AND EVENTUALLY OIL SLUDGE AND ENGINE FAILURE. CHRYSLER SHOULD DO SOMETHING ABOUT THE THOUSANDS OF VEHICLES THAT ARE EXPERIENCING THESE ISSUES. *JB
UNUSUAL TIRE WEAR AND NOISE FROM DRIVER'S SIDE TIRE AREA FOR LAST SEVERAL MONTHS. PREMATURE SEVERE FAILURE OF DRIVER'S SIDE UPPER BALL JOINT AND LESSER FAILURE OF PASSENGER SIDE UPPER BALL JOINT. BOTH UPPER BALL JOINTS WERE REPLACED AND REALIGNED. *JB
DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRACKED. DEALER SAID RIMS DID NOT CRACK. DEALER AND MANUFACTURER CLAIMED THEY COULD NOT OFFER ANY HELP FOR FREE. SHE TOOK VEHICLE TO THE DEALER SEVEN TIMES FOR DIFFERENT PROBLEMS.*AK *JB
(1) EIGHTEEN MONTHS PRIOR TO THE ACCIDENT, THE UPPER AND LOWER CONTROL ARM ASSEMBLIES WERE REPLACED BY THE DEALER. (2) WHILE DRIVING, THE RIGHT FRONT WHEEL ASSEMBLY COLLAPSED CAUSING A LOSS OF CONTROL. VEHICLE LEFT THE ROAD, WENT THROUGH A UTILITY POLE, ROLLED TWICE CAUSING A TOTAL LOSS OF THE VEHICLE. POLICE REPORT INDICATES "IT APPEARS THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE." WITNESS SUPPORTS ACCURACY OF ACCIDENT REPORT. (3) DEALER SUGGESTED COMPLAINT TO CHRYLSER. AFTER INVESTIGATION, DAIMLER CHRYLSER RESPONDS THEY "ARE NOT CONVINCED THAT A MANUFACTURING RESPONSIBILITY IS ASSOCIATED WITH THIS INCIDENT." THEY ALSO "DECLINED ANY RESPONSIBILITY ASSOCIATED WITH THIS INCIDENT." DIGITAL PHOTOS OF VEHICLE, SUSPENSION AND SEPARATED WHEEL ASSEMBLY AT THE ACCIDENT SCENE ARE AVAILABLE.*JB
AT CHRISTMASTIME OUR TRANSMISSION BEGAN ACTING UP. WE BELIEVED THE HARSH WINTER WEATHER WAS CAUSING THE PROBLEM BC ONCE THE ENGINE HEATED UP, THE VEHICLE DROVE JUST FINE. AT ANY RATE, WE TOOK IN TO BE SERVICED IN MARCH AND HAD THE 4X4 REAR DIFFERENTIALS FLUSHED AND SERVICED AND THE FLUID CHANGED. WHILE IT WAS IN FOR THAT REPAIR (AT A DEALERSHIP) THEY CALLED AND SAID THE 2 FRONT BALL JOINTS NEEDED TO BE REPLACED. WE KNEW ABOUT THE RECALL, SO ASKED THEM ABOUT IT, BUT IT JUST FIGURES OUR VIN WAS NOT INCLUDED. SO, $1600 LATER, WE WENT AND PICKED IT UP AND SEEMED TO DRIVE JUST FINE. WELL, THEN 3 WKS. LATER I WAS DRIVING TO THE GROCERY STORE. I WAS STOPPED A RED LIGHT, AND WHEN IT TURNED GREEN I WENT TO GO AND IT JUST BARELY ACCELERATED. LUCKILY, THE RED LIGHT WAS RIGHT IN FRONT OF THE GARAGE WE NORMALLY USE. I WAS ABLE TO TURN THE VEHICLE AROUND AND GET IT TO WHERE I WAS PARKED IN FRONT OF THE GARAGE. I WENT IN AND TOLD THE MECHANIC WHAT HAPPENED. THE TRUCK WAS IN THE SHOP FOR 2 WKS. IT NEEDED A NEW TRANSMISSION AFTER HAVING JUST BEEN SERVICED! IT COST $3300! OVER THE PAST 2 MONTHS WE HAVE SPENT $4600 IN REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR! I AM IRRATE! WE EVEN BOUGHT THE EXTENDED WARRANTY WHEN WE PURCHASED THE VEHICLE 5 YRS. AGO, BUT NOW WITH 108,000 MILES IT'S NOT COVERED ANY LONGER (WARRANTY ONLY WENT TO 100,000). 2 YRS. AGO I WAS INVOLVED IN AN ACCIDENT WITH DURANGO WHERE THE FRONT DRIVERS SIDE WHEEL POPPED OFF AFTER ANOTHER VEHICLE HIT IT. WE DON'T BELIEVE HE COULD HAVE HIT IT WITH ENOUGH FORCE FOR THAT TO HAPPEN IF IT HAD NOT BEEN DEFECTIVE TO BEGIN WITH. HIS WIFE EVEN SPOKE TO ME ABOUT THIS LAST CHRISTMAS AFTER THE RECALL CAME OUT. I AM FED UP WITH THIS TRUCK AND I WANT DODGE TO KNOW IT.
BROUGHT 99 DURANG. IN FOR FRONT END ALIG. WAS TOLD $ 1600 IN REPAIRS NEEDED, GUESS WHAT? YUP, UPPERAND LOWER BALL JOINTS,INNER CONTROL RODS AND SHOCKS, WELL THE SHOCKS SEEM FINE BUT THE REST IS A MESS, CALLED DEALER IRA DODGE,AND THEY SAID ONLY RECALL WAS FOR A 2000 AND UP.I ASKED IF IT WAS NOMAL FOR ALL FOUR BALL JOINTS TO GO AT 64K(IT COULD HAVE BEEN EARLIER I NEED NEW TIRES AT THE TIME INNER WHEEL WAS WEARING) HE SAID NO.. OH WELL RIGHT, THIS IS RIDICULOUS.CHECKED PART NUMS AT LOCAL PARTS PLACE(AUTOZONE) FOR ALL SAID ABOVE ,$259.THAT INCLUDED NEW SHOCKS, BETTER ONES TOO.ILL NEVER BUY A DODGE AGAIN.AND ILL NEVER GO TO FIRESTONE TIRES
I HAVE HAD TO REPLACE MY BALL JOINTS ON MY 1999 DODGE DURANGO TWICE IN THREE YEARS. I ALSO FOUND OUT TODAY THAT I NEEDED A NEW HUB ASSEMBLY. I KNOW THERE ARE LOT OF PEOPLE EXPERIENCING SIMILAR PROBLEMS WITH THIS VEHICLE AND WANT TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE TO HAVE DAIMLER/CHRYSLER FIX THIS PROBLEM. I ALSO, KNOW THAT THERE IS A RECALL FOR 2000-2004 MODELS, BUT WHAT ABOUT 1999 MODELS. IT SEEMS AS THOUGH SIMILAR PROBLEMS EXIST WITH PREMATURE AGING OF THE BALL JOINTS AND OTHER FRONT END COMPONENTS. *AK
WHILE COMING TO A STOP AT 15 MPH FRONT PASSENGER'S SIDE WHEEL CAME OFF. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
BALL JOINT REPAIRS, TIRES AND BRAKES. *JB
MY 1999 DURANGO WENT THROUGH A WHOLE FRONT END AT 50,000 MILES AND AT 100,000 MILES THE SAME SIMTOMS ARE PRESENT, WHY DID'NT THE 1999 YEAR MODLE GET RECALLED? Y FRIEND HAS A 1999 AND JUST HIT 60,000 MILES AND HAD TO REBUILD THE FRONT END, THE SHOP SAID THERE WAS 3/4 INCH PLAY IN THE BALL JOINT.*AK
1999 DODGE DURANGO. - REPLACEMENT OF FRONT END UPPER AND LOWER BALL JOINTS AT 59553 MILES. PREVIOUSLY TOLD THAT LUBRICATION WAS ALL THAT WAS NEEDED BY DODGE DEALER. LATER TOLD THAT FRONT END ALIGNMENT COULD NOT BE GUARANTEED WHEN REPLACING WORE TIRES. NOW AT 70K MILES, THE FRONT END IS SQUEAKING AGAIN. SAME SOUND THAT ORIGINALLY APPEARED AT OR NEAR 30K MILES. *JB
PREMATURE BALL JOINT WEAR ON MY 1999 DODGE DURANGO SUV. *JB
1999 DODGE DURANGO ENGINE CEASES ALONG WITH BALL JOINT PROBLEMS. I HAD TO HAVE MY ENGINE REPLACED IN THE 5 YRS THAT I HAVE OWNED IT TWICE! THAT IS NOT NORMAL ON A VEHICLE THAT IS SUPPOSE TO BE TOUGH AND GET MORE THAN 36,000 MILES TO THE ENGINE! I HAVE CALLED DAMLIER CHRYSLER ABOUT THE SITUATION AND THEY CANNOT COMPENSATE ME IN ANY WAY AND HE WASN'T ALLOWED TO SAY IF THAT WAS NORMAL FOR A BRAND NEW TRUCK TO HAVE THE ENGINE REPLACED TWICE WITHIN FIVE YEARS! AND BY THE WAY I HAVE RECIEPTS FOR MY WORK DONE AND THE PROPER MAINTENCE OF THE VEHICLE WITHIN THAT TIME SPAN!V I PAID $30,000.00 FOR THE BRAND NEW TRUCK PLUS ONE ENGINE COSTING ME $4100.00 AND THE SECOND ENGINE COSTING $4300.00 BESIDES THE BALL JOINTS. THE FIRST TIME THEREE WAS A CRACK IN THE ENGINE BLOCK THIS TIME THE ENGINE CEASED AND STARTED RATTILING LIKE A BUNCH OF TIN CANS BECAUSE SUPPOSE BROKE LOOSE INSIDE THE ENGINE AND MY DRIVE CAM ALSO HAD TO BE REPLACED DUE TO A CRACK IN IT!*AK
I OWN A 1999 DODGE DURANGO AND HAVE HAD TO REPLACE THE BALL JOINTS FOR A SECOND TIME. THE FIRST AT 39,000 MILES AND AGAIN AT 70,000 MILES.*AK
FAILURE HAS NOT OCCURRED AS OF YET, BUT HAVE HAD ENTIRE FRONT-END REPLACED ON VEHICLE ON 9/12/2002. ON 3/31/2004 WE HAD VEHICLE CHECKED AGAIN AND WAS TOLD BY THE DEALERSHIP THAT THE LEFT SIDE LOWER CONTROL ARE WAS WORN AND WILL NEED TO BE REPLACED AGAIN SOON. I HAVE RECEIPTS AND QUOTES FROM DEALERSHIP AND WILL BE HAPPY TO SUBMIT COPIES. *JB
THE LUGS: NUTS HAVE BECOME SO STUCK ON THE RIMS DURING A TIRE CHANGE THAT THE STEMS BROKE OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME AT TEXACO LUBE DURING A TIRE ROTATION; SECOND TIME AT COSTCO, AGAIN DURING A TIRE ROTATION. HAD TO HAVE ALL STEMS REPLACED AT DEALER AND GET REIMBURSED FROM TEXACO LUBE/COSTCO. DEALER SAID THE STEMS ARE VERY BRITTLE AND THAT DODGE KNOWS ABOUT THIS ALREADY.*AK
WHILE DRIVING, THE CONSUMER HEARD A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP INDICATED THAT 3 OF THE BALLS JOINTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. ALSO, THE FRONT RIGHT WHEEL WAS LOOSE. *AK *SC *JB
BALL JOINTS FRONT END PROBLEMS . *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .