BrakesSteeringTires & wheels
Filed Sep 16, 2008
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT OBSERVED SEVERE TIRE WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED. ON OVER 20 SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE SAME ISSUES; HOWEVER, THE FAILURES STILL PERSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 122,000.
- NHTSA ID
- 10242416
- Incident
- Jun 11, 1999
- Mileage
- 20,000 mi
EngineSuspensionTires & wheels
Filed Oct 17, 2007
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING AND CREAKING NOISE COMING FROM THE FRONT END. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOTHING WRONG. IN 2002, THE CONTACT TOOK THE VEHICLE TO A SPECIALTY ALIGNMENT SHOP AND THEY REFUSED TO ALIGN THE VEHICLE BECAUSE THE UPPER AND LOWER FRONT CONTROL ARMS WERE WORN OUT. THE CONTACT RETURNED TO THE DEALER AND THEY REPLACED THE UPPER CONTROL ARM ON THE PASSENGER SIDE. HOWEVER, HE CONTINUES TO HEAR THE CLUNKING AND CREAKING SOUND. THE CURRENT MILEAGE WAS 51,800 AND FAILURE MILEAGE WAS 114. THE UPPER BALL JOINT WAS BAD AND THE 4-WHEEL DRIVE STAYED ENGAGED. THE ENGINE PINGED A LOT. UPDATED 11/06/07.
- NHTSA ID
- 10206138
- Incident
- Dec 1, 1999
- Mileage
- 114 mi
SuspensionTires & wheels
Filed Jun 16, 2005
DT: IN 2003 I HAD BALL JOINTS, UPPER AND LOWER REPLACED, ALSO TIRES WERE REPLACED. THE ARMS WERE REPLACED PRIOR TO THAT. DEALER IS NOW RECOMMENDING THE BALL JOINTS AND TIRES BE REPLACED AGAIN AT COST $1200 FOR BALL JOINTS PLUS THE COST OF TIRES. THE DEALER HAD NO IDEA WHY THIS WOULD HAPPEN. I CONSUMER CALLED MANUFACTURER, AND THEY COULD NOT HELP. THE ONLY RECALL WAS FOR THE YEARS OF 2000-2003, CONSUMER'S VEHICLE RECALL WAS 1999. *AK
- NHTSA ID
- 10125546
- Incident
- Jun 1, 2005
SteeringSuspensionTires & wheels
Filed Feb 2, 2005
A LOUD SQUEAKING NOISE STARTED COMING FROM THE FRONT AND REAR OF THE VEHICLE. ALSO, DRIVER NOTICED THAT THE TIRES HAD UNEVEN WEAR ON THE INNER SIDE. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT UPPER AND LOWER BALL JOINTS, AND ALL FOUR TIRES NEEDED TO BE REPLACED. *AK. DEFECTIVE BALL JOINTS CAUSED VEHICLE TO WANDER ON ITS OWN, AND FLOAT FROM SIDE TO SIDE. ALSO, REPLACED BOTH INNER TIE RODS. *AK
- NHTSA ID
- 10109651
- Incident
- Feb 2, 2005
- Mileage
- 76,426 mi
BrakesOther / unspecifiedSuspension+1 more
Filed Dec 22, 2004
BALL JOINT REPAIRS, TIRES AND BRAKES. *JB
- NHTSA ID
- 10104345
- Incident
- Dec 22, 2004
- Mileage
- 70,000 mi
Tires & wheels
Filed Dec 3, 2004
TRANSMISSION SLIPPED INTO 4 WHEEL DRIVE BY ITSELF. TRANSMISSION EXPLODED WHILE DRIVING AT 65 MPH. AAMCO HAS CAR NO PARTS AVAILABLE DUE TO HIGH DEMAND DODGE SENT PRODUCT UPDATE TO ADDRESS ISSUE, NEVER NOTIFIED DURANGO OWNERS. *AK
- NHTSA ID
- 10100991
- Incident
- Nov 25, 2004
- Mileage
- 132,000 mi
EngineTires & wheels
Filed Nov 9, 2004
TRANSFER CASE FAILED, TIMING BELT BROKE
- NHTSA ID
- 10098571
- Incident
- Oct 20, 2004
- Mileage
- 120,000 mi
Tires & wheels
Filed Apr 16, 2004
1999 DODGE DURANGO TRANSFER CASE FLEW APART WHILE DRIVING ON TURNPIKE. VEHICLE TOWED TO MECHANIC WHO REPLACED THE PART.*AK
- NHTSA ID
- 10066300
- Incident
- Feb 15, 2002
- Mileage
- 101,000 mi
Tires & wheels
Filed Apr 7, 2004
1999 DODGE DURANGO. THE DESIGN OF THE FRONT WHEEL HUBS ON THE NON ABS AND NOT 4 WHEEL DRIVE DURANGO IS A PROBLEM. THE NUT IS TIGHTEND CLOCKWISE BUT THE WHEEL SPINS COUNTER CLOCKWISE. THIS WILL CAUSE THE NUT TO UNSCREW ITSELF WHICH CAN LEAD TO THE WHEEL FALLING OFF. LUCKLY I CAUGHT IT JUST BEFORE THE WHEEL WAS GOING TO UNSCREW ITSELF OFF. IT WAS WITHIN 2 TURNS OF HAVING THE NUT COME OFF WHICH COULD HAVE CAUSED A MAJOR ACCIDENT. *AK
- NHTSA ID
- 10065732
- Incident
- Apr 7, 2004
- Mileage
- 78,900 mi
EngineSuspensionTires & wheels
Filed Apr 2, 2004
WHILE DRIVING ABOUT 70 MPH I HEARD A LOUD NOISE COMING FROM UNDER MY 1999 DURANGO, I TOOK THE VEHICLE TO A LOCAL FIRESTONE, THEY DISCOVERED THAT THE DRIVE SHAFT HAD FELL FROM IT'S HOUSING, SO I THEN TOOK THE VEHICLE TO A TRANSMISSION SHOP, COTTMAN. THE SHOP INFORMED ME OF THE FOLLOWING, THE YOKE AND THE BOLT THAT RETAINED THE DRIVE SHAFT IN THE TRANSFER CASE HAD BROKEN OFF SOME HOW, DUE TO THIS OCCURRENCE, THE TRANSFER CASE WAS DAMAGED, BECAUSE ALL OF THE OIL LEAKED OUT. ALSO IN 2003, HAD TO HAVE THE BALL JOINTS REPLACE AND, ALSO THE ENGINE HEAD BECAUSE THE VEHICLE WAS BURNING TO MUCH OIL AND DAMAGE THE HEADS.*JB
- NHTSA ID
- 10064415
- Incident
- Mar 30, 2004
- Mileage
- 118,163 mi
SuspensionTires & wheels
Filed Jan 20, 2004
DURING A VEHICLE STATE INSPECTION MECHANIC FOUND THE UPPER AND LOWER BALL JOINTS WERE WORNOUT. ALSO THE TRANSFER CASE WAS NOT SHIFTING PROPERLY. *AK
- NHTSA ID
- 10055340
- Mileage
- 53,000 mi
Tires & wheels
Filed Oct 28, 2003
I BOUGHT A 1999 DODGE DURANGO ON 9/19/03. SOON AFTER PURCHASE I TOOK MY FAMILY TO TAMPA, FLORIDA FOR VACATION, WHEN UPON ARRIVAL THE CAR WAS MAKING A VERY LOUD GRINDING NOISE. WE HAD IT LOOKED IN TAMPA AND THE MECHANIC AT" ALLIED" TOLD US THE HUB AND BEARING OF THE LEFT FRONT NEEDED TO BE REPLACED, TRASMISSION WAS LEAKING AND POWER STEERING PRESSURE PUMP WAS ALSO LEAKING. I DROVE VERY SLOW HOME PRAYING THAT NOTHING WOULD HAPPEND TO US ON THE WAY. WHEN I ARRIVED I TOOK IT TO A MECHANIC WHO TOLD ME I WAS LUCKY TO HAVE HAD MADE IT HOME BECAUSE THE WHEEL COULD HAVE COME OFF.I HAVE SPEND OVER $400.00 DOLLARS IN REPAIRS. NOW THE RIGHT FRONT HUB AND BEARING IS ALSO BAD AND NEEDS TO BE REPLACED AS WELL.THE DEALER I BOUGHT THIS CAR FROM (KENDAL KIA) TOLD ME I BOUGHT THE CAR "AS IS" AND THEY DON'T GIVE ANY WARRANTY. THEY ALSO NEVER OFFERED ME EXTENDED WARRANTY ON THE CAR. *AK
- NHTSA ID
- 10043780
- Incident
- Oct 10, 2003
Tires & wheels
Filed Oct 12, 2003
I OWN A 1999 DODGE DURANGO. I WAS ON MY WAY TO WORK GETTING ON TO INTERSTATE 75, AS I STARTED TO ACCELERATE I HEARD A LOUD SOUND FROM THE FRONT RIGHT SIDE OF MY VEHICLE, AT THE SAME TIME THE VEHICLE WAS VERY HARD TO DRIVE. I PULLED OVER TO SEE WHAT THE PROBLEM WAS, WHEN I REACHED THE FRONT OF THE SUV MY FRONT RIGHT TIRE WAS BARELY DANGLING FROM THE SUV. I HAD TO CALL AAA TO HAVE IT FLAT BEDDED TO A GARAGE. I WAS LUCKY THAT I WAS ONLY GOING ABOUT 40 MPH AND NOT REACHED THE POSTED SPEED OF 70 MPH. *LA
- NHTSA ID
- 10041652
- Incident
- Apr 15, 2002
- Mileage
- 100,500 mi
SuspensionTires & wheels
Filed Sep 2, 2003
CONSUMER CALLED COMPLAINING ABOUT THE FRONT BALL JOINTS. ALSO STATED THAT CONSUMER HAD TO HAVE THEM REPLACED BECAUSE THEY WERE FALLING APART. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *PH MECHANIC REPAIRED THE VEHICLE AT A RATE OF 50/50% BECAUSE OF THE WARRANTY. CONSUMER WAS INFORMED HE SHOULD'VE BROUGHT THE VEHICLE IN AT 36,000 SO THE REPAIRS COULD'VE BEEN FULLY COVERED. *PH
- NHTSA ID
- 10031787
BrakesElectricalEngine+3 more
Filed Aug 21, 2003
AT 70MPH, ON I-75 IN MICHIGAN '99 DURANGO TRANSFER CASE BLEW APART CAUSING VEHICLE TO JUMP WITH SMOKE POURING OUT THE BACK OF THE VEHICLE. WAS BARELY ABLE TO GET VEHICLE UNDER CONTROL AND OFF TO SIDE OF ROAD. MECHANIC STATED FRONT DRIVESHAFT CRACKED THUS MAYBE CAUSING TRANSFER CASE CV JOINT TO GO BLOWING APART TRANSFER CASE. ANOTHER VEHICLE EXPERIENCED A FLAT TIRE AT HIGH SPEED DUE TO RUNNING OVER PIECES OF TRANSFER CASE. HAVE SPENT OVER $4000 DOLLARS IN REPAIRS TO DURANGO IN 3 YEARS INCLUDING (FRONT DRIVESHAFT, TRANSFER CASE, WATER PUMP, PCM, UPPER & LOWER BALL JOINTS, UPPER CONTROL ARMS, SWAY BAR BUSHINGS, FRONT ROTORS, BRAKES, ETC. ONLY 78,000 ON THE VEHCILE WHEN TRANSFER CASE BLEW UP. CAN I FILE A CLAIM FOR LEMON LAW REGARDING BALL JOINTS. UPPERS NEED REPLACED AGAIN.*AK
- NHTSA ID
- 10033252
- Incident
- Jun 15, 2003
- Mileage
- 77,100 mi
SuspensionTires & wheels
Filed Aug 15, 2003
THE CONSUMER TOOK THE VEHICLE FOR AN ALIGNMENT, AND THE TECHNICIAN STATED THE LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THIS WOULD COST ABOUT 1,300.*AK WHILE TRAVELING 65 MPH, THE FRONT LEFT TIRE COMPLETELY CAME APART. CONSUMER HAD TO PURCHASE 2 SETS OF TIRES DUE TO THE FRONT SUSPENSION WEARING THE TIRES. CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOTAL OF 4 TIRES PURCHASED. *PH *JB
- NHTSA ID
- 10029827
- Incident
- Jul 22, 2003
- Mileage
- 60,000 mi
Tires & wheels
Filed Jul 28, 2003
CONSUMER STATES WHILE TRAVELING AT 55 MPH, CONSUMER SUDDENLY HEARD A BIG BOOM, THEN SMOKE STARTED TO POUR OUT OF THE REAR OF VEHICLE. VEHICLE WAS TOWED TO DEALER, DEALER STATES THAT TRANSFER CASE BLEW UP. *AK
- NHTSA ID
- 10031292
- Mileage
- 58,000 mi
SuspensionTires & wheels
Filed Jul 23, 2003
1999 DODGE DURANGO - REGARDING SUSPENSION AND STEERING. AT 42,000 MILES HAD TO HAVE LEFT AND RIGHT LOWER BALL JOINTS REPLACED, LEFT AND RIGHT UPPER CONTROL ARMS REPLACED. CHRYSLER WOULD NOT COVER TOTAL COST. MY OUT OF POCKET COST WAS $728.45. *AK ALSO DEALER REPLACED LEAKING TRANSFER CASE (A DEFECT) NO COST TO ME.
- NHTSA ID
- 10028968
- Incident
- Oct 31, 2002
- Mileage
- 42,000 mi
Tires & wheels
Filed Feb 3, 2003
THE TIRE TREAD HAS COME APART. *JG
- NHTSA ID
- 10004586
Tires & wheels
Filed Jan 16, 2003
WHILE DRIVING AT 90MPH, THE VEHICLE STARTED TO SMOKE UNDER THE HOOD. THEN THE TRANSFER CASE FELL TO THE GROUND CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. PH
- NHTSA ID
- 10004012
- Incident
- Jan 7, 2003
SuspensionTires & wheels
Filed Nov 7, 2002
TIRES HAS UNEVEN WEAR. THE FRONT SHOCK WERE ALSO REPLACED. THE CONSUMER CONTINUED TO HAVE PROBLEMS WITH THE TIRES AND SUSPENSION. *JB
- NHTSA ID
- 10009094
- Incident
- Apr 8, 1999
- Mileage
- 8,000 mi
Tires & wheels
Filed Oct 21, 2002
CONSUMER STATES VEHICLE IS LEAKING UNKNOWN FLUID WHENEVER 4-WHEEL DRIVE IS ENGAGED. VEHICLE HAS BEEN CHECKED BY DEALER 5X WHO HAS NOT BEEN ABLE TO DETERMINE CAUSE OR FLUID. ON 10/16/02 VEHICLE CAUGHT FIRE WHILE DRIVING. TS
- NHTSA ID
- 8021293
- Incident
- Oct 16, 2002
Tires & wheels
Filed Apr 15, 2002
ALL FOUR TIRES HAVE STARTED TO CRACK WHERE THE TREAD AND SIDE WALL MEET. THE REASON GIVEN BY THE COMPANY FOR NOT REPLACING THE DEFECTIVE TIRE WAS ALL FOUR TIRES HAVE SEVERAL CUTS IN THE SIDE WALL IN ADDITION TO THE TIRES BEING DRY ROTTED WHERE THE TREADS MEET WITH THE SIDE WALL. TIRES HAVE BEEN AMORAL 2 IN 15 THOUSAND MILES. *AK CONSUMER STATES THE CLAIM WAS DENIED WITHOUT SEEING THE TIRES. TIRE SIZE 255/75/15. *YH
- NHTSA ID
- 8007607
SuspensionTires & wheels
Filed Nov 19, 2001
FAILED VEHICLE INSPECTION 9/20/01 FOR LOW BALL JOINTS, (MILEAGE=15,730), VEHICLE TO HARR DODGE 9/22/01 TO 9/28/01 FOR REPAIR, HARR DODGE STATED REPAIR NOT NEEDED BECAUSE "BALL JOINT PLAY WITH-IN SPECS" PER SERVICE MANUAL (MILEAGE=15,746). VEHICLE FAILED INSPECTION (RETEST) 10/11/01 FOR "BAD BALL JOINTS" (MILEAGE=15,953). VEHICLE TO SUMNER'S GETTY/AUTO REPAIR STATION, LEICESTER, MA. ON 11/18/01 (MILEAGE=16,614) STATED "NEEDS TWO TIRES (FEATHERING), AND BALL JOINTS, UPPER AND LOWER".. *AK
- NHTSA ID
- 754682
- Incident
- Sep 20, 2001
BrakesSuspensionTires & wheels
Filed Sep 24, 2001
THERE'S A SNAPPING NOISE WHENEVER VEHICLE IS BEING DRIVEN AT LOW SPEEDS. TOOK VEHICLE TO DEALER AND THEY REALIGNED AND REPLACED BEARINGS, HUBS, AND ROTORS. *AK CONSUMER STATES VEHICLE CONTINUES TO MAKE THE NOISES UNDER THE FRONT END, DEALER HAS ATTEMPTED TO FIX THIS PROBLEM 8 TIMES. *SLC
- NHTSA ID
- 896767
- Incident
- Sep 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.