Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 51 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 51, in the owner's own words
I WAS DRIVING THROUGH A STOP LIGHT PROB AROUND 15 MPH SPEEDING UP TO 30 WHEN A VAN GOING 30 RAN THE RED LIGHT, STRUCK ME ON THE SIDE OF MY DURANGO, SPUN US AROUND AND WE WERE HIT HEAD ON BY THE VAN WHICH PUSHED US BACK INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY I HAVE A PERMANANT DENT IN MY HEAD FROM HITTING THE STEERING WHEEL
ONCE I WAS DRIVING FOR 5-10 MINS THE CAR WOULD SHUT DOWN. ALSO THE FRONT SUSPENSION MAKES NOISE. WHEN IM STOPPING IN A RED LIGHT MY FRONT DRIVER SIDE SEAT MOVES BACK AND FORWARD. *TR
I PULLED OUT OF MY DRIVEWAY GOING IN REVERSE AND WHEN I BRAKE TO PUT IT INTO DRIVE AND START DOWN THE STREET MY DRIVER SEAT ROCKED BACK ALMOST HITTING THE HEADREST ON THE BACK SEAT. IF I HAD BEEN IN TOWN AND TOOK OFF WHEN A LIGHT TURNED GREEN I COULD HAVE CAUSED AN ACCIDENT AND SERIOUSLY INJURED SOMEONE. MY VEHICLE IS A 1999 DODGE DURANGO SLT GOLD EDITION 4WD 5.2L . THE END OF THE ADJUSTER BAR UNDER THE SEAT SNAPPED RIGHT OFF. BEFORE THAT THE SEAT SHIFTED FORWARD ALMOST AN INCH EACH TIME I STOPPED MY VEHICLE. NOT SURE IF THAT WAS RELATED. I HAVE RESEARCHED THIS ON 20 PLUS WEBSITES AND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH BOTH OF THESE ISSUES. I WOULD HATE TO SEE SOMEONE GET HURT BY THIS OBVIOUS LACK OF ATTENTION IN DESIGN. *TR
1999 DODGE DURANGO SLT / 4WD / 8 CYL 5.9L - VEHICLE MILEAGE 53,712 AS OF 08/31/10; THE FOLLOWING OEM COMPONENTS / PARTS ARE DEFECTIVE / BROKEN / WORN PREMATURELY CAUSING OTHER PARTS / COMPONENTS / SYSTEMS TO FAIL, BRAKE & SHOULD BE RECALLED, SERVICED, REPLACED BY DAIMLER CHRYSLER, LLC AT THEIR EXPENSE (NO WONDER THEY NEEDED BAILOUT $): 3) DRIVERS POWER SEAT TRACK HAS EXCESSIVE MOTION WHEN ACCELERATING & STOPPING CAUSING SEAT TO SLIDE FORWARD / BACKWARD - POSSIBLY CAUSING ACCIDENT; *TR
I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN ON GOING ISSUE WITH VEHICLES THAT HAVE LOW MILEAGE THERE SHOULD BE A RECALL & DODGE PAY FOR THE REPAIRS WHEN PEOPLES LIVES ARE IN DANGER. DO YOU REALLY WANT ANOTHER TOYOTA ISSUE? *TR
THE AUTOMATIC LOCKS ON FRONT PASSANGER SIDE DO NOT WORK, AND SOMETIMES YOU CANT EVEN GET THE DOOR OPEN..NOW ITS BEGINNING TO HAPPEN TO THE FRONT DRIVER SIDE AS WELL. *TR
DRIVERS SEAT WHICH IS ELECTRICAL IS LOOSE FROM THE TRACK. IT MOVES ON THE TRACK WHEN YOU BRAKE OR MOVE SUDDENLY. THE ONLY WAY IT DOES NOT MOVE IS WHEN IT IS ALL THE WAY FORWARD OR BACK. IT APPARENTLY IS A VERY COMMON PROBLEM. I WAS TRYING TO FIND SOLUTIONS WHEN I CAME ACROSS THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ . I BOUGHT THIS VEHICLE USED AND IT HAS HAD THE SAME PROBLEM SINCE I HAVE OWNED IT. I DID NOT REALIZE AT THE TIME THAT IT WAS NOT SUPPOSED TO DO IT. *TR
FRONT DRIVERS SEAT MOVES 1- 2 IN. THIS IS SLACK IN SEAT RAIL. *TR
MY 1999 DURANGO SLIDES IN THE RAIL UNLESS THE SEAT IS POSITIONED AT THE EXTREME FORWARD OR REARWARD POSITIONS. I CAN'T TELL IF IT IS A CRACKED RAIL. . IT IS MOST NOTICEABLE WHEN BRAKING AND THE SEAT MOVES FORWARD. HAD TAKEN IT TO THE DEALER BACK IN 2003 BUT SAID IT WAS OUT OF WARRANTY. IT HAS SEEM TO BE WORSE OVER TIME. DANGEROUS TO THE POINT I AM RELUCTANT TO LET OTHERS DRIVE IT UNTIL IT CAN BE REPAIRED. *TR
1999 DURANGO, MY POWER DRIVER'S SIDE SEAT TRACK JUST MESSED UP AND THE SEAT JUST SLIDES BACK AND FORTH FREELY. WHEN I LOOKED FOR A SOLUTION ON THE NET, I NOTICED THAT EVERYBODY HAS THE SAME PROBLEM! IF THE SEAT SLIDES BACK, MY WIFE CAN'T REACH THE BRAKE, IF IT SLIDES FORWARD IN AN ACCIDENT, THERE WOULD BE AIRBAG INJURIES. ON AT LEAST 1999 DODGE DURANGOS THE SEAT TRACK MOTOR ASSEMBLY IF DEFECTIVE. *TR
THE ELECTRONIC DRIVER SEAT STOP WORKING AND THE BACK WINDSHIELD WIPER MOTOR. *TR
DRIVER'S SEAT TRACK HAS FORWARD TO REARWARD MOVEMENT. BETTER CALLED "PLAY" IN TRACK ASSEMBLY. TRACK ASSEMBLY IS DEFECTIVE. SEAT IS A POWER ELECTRIC SEAT. *TR
TL* - THE CONTACT OWNS A REPAIR SHOP AND COMPLAINED THAT IF THE DOOR HANDLE BROKE ON THE 1998 OR 1999 DODGE DURANGO THERE WAS NO REPLACEMENT DOOR HANDLE AVAILABLE FOR PURCHASE. THE CONTACT STATED THAT THE INTERNAL DRIVER'S SIDE DOOR HANDLE FOR 1998 - 1999 VEHICLES WERE NO LONGER BEING PRODUCED, AND THE VEHICLE OWNERS HAS NO RECOURSE. THE CONTACT MADE A MAKESHIFT DOOR HANDLE BECAUSE THE ORIGINAL HANDLE WAS NO LONGER AVAILABLE, AND THERE WAS NO PART AVAILABLE THAT WOULD PUT THE VEHICLE IN COMPLIANCE. THIS FAILURE COULD BE A SAFETY HAZARD IN CASE OF AN ACCIDENT. THE VEHICLE OWNER COULD NOT EASILY GET OUT OF THE CAR. THE CONTACT STATED THAT THE PART WHICH WAS $30.00 - $40.00 WAS BEING PURCHASED AT JUNK YARDS FOR APPROXIMATELY $400. THE CURRENT AND FAILURE MILEAGE WERE BOTH 71,838 . *AK
DRIVERS SEAT ( POWER ADJUSTABLE TYPE) BROKE THE PLASTIC CLIP FOR THE RAISE LOWER MOTOR CAUSING THE SEAT TO BE THRONE BACKWARD AND IN TURN CAUSING AN UNSAFE DRIVING CONDITION. I MYSELF AM AN ASE CERTIFIED MASTER MECHANIC AND CANNOT BELIEVE A PIECE OF LINKAGE MADE OUT OF PLASTIC WAS PUT IN SUCH A PLACE TO EXPERIENCE THOSE TYPES OF LOAD FORCES. THE SEAT HAS HAD A LITTLE SLACK IN IT SINCE I HAVE OWNED IT, AND IT HAS STAYED ABOUT THE SAME UP UNTIL IT JUST GAVE WAY. *JB
1999 DODGE DURANGO, BOUGHT NEW, HAS 53,000 MILES, I WAS DRIVING ON A HIGHWAY ON 4/22/05,"CHECK GAUGES" LIT UP ON DASHBOARD, OIL PRESSURE GAUGE WENT TO ZERO, CAR STILL DRIVABLE, PULLED OVER AFTER 3-4 MILES INTO TURNPIKE SERVICE AREA, CHECKED OIL STICK AND IT READ FULL, CONTINUED ADDITIONAL DRIVE TO DESTINATION OF APPROX. 5 MILES AND DROPPED OFF AT NEARBY DODGE DEALERSHIP, THEIR DIAGNOSIS IS SLUDGE IN ENGINE AND OIL PUMP HAS TO BE REPLACED AND THE ENTIRE ENGINE WILL HAVE TO BE REPLACED, THEY SUSPECT LOUSY MAINTENENACE BY CAR OWNER REGARDING OIL CHANGES, I HAVE DOCUMENTATION THAT CAR WAS WELL MAINTAINED, ON A INTERNET SEARCH, I FOUND THAT HUNDREDS OF DURANGO OWNERS HAVE EXPERIENCED THE "EXACT" PROBLEMS WITH THIS TYPE OF VEHICLE. IN ADDITION, I HAVE EXPERIENCED OTHER PROBLEMS WITH MY VEHICLE: REPLACED WINDOW MOTER, REPLACED LEAK IN COOLING SYSTEM THERMOSTAT, REPLACED SWITCH ASSEMBLY FOR A/C HEATING UNIT, REPLACED BRAKES AND ROTORS ON FRONT.*AK
MOTOR, IGNITION, TIE RODS, BRAKES. HEATER/AIR HAVE HAD HARDLY NO HEAT OR A/C FOR THE LAST 4 YEARS.. HAVE REPLACED EVERYTHING FROM FAN, BLOWER, COOLING, WATER PUMP, HEATER CORE ETC. STILL BACK IN THE SHOP ON 12-28-04 GOT BACK TODAY 01-01-05 AND STILL NO HEAT DON'T KNOW WHAT IS WRONG WITH IT. *JB
OIL PRESSURE INDICATOR WOULD GO OFF AND THE PRESSURE GAUGE WOULD DROP TO NOTHING. DRIVING CAR STOPPED RUNNING IN INTERSECTION. CAR WAS TOWED TO DODGE WHO REPAIRED CAR. LIGHT IS STILL ON AND PRESSURE CONTINUES TO DROP TO NOTHING INTERMITTENTLY. DODGE HAS LIST OF REPAIRS NEEDED. INITIAL DODGE ASSESSMENT AT PURCHASE STATED NEW BALL JOINTS NEEDED IN FEB 2003 AT 57,000 MILES. *AK
WHILE SITTING AT A INTERSECTION AND WAITING TO MAKE A LEFT TURN ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE VEHICLE IN FRONT, AND CAUSING A SIX CAR CHAIN OF REACTION COLLISION. BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEATS COLLAPSED FORWARD. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES, AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
I BOUGHT A 1999 DODGE DURANGO FROM CARTER CO. DODGE. I DID NOT START HAVING PROBLEMS WITH ANYTHING UNTIL ABOUT 6 MONTHS AGO, WHEN THE PASSENGER REAR DOOR LOCK AND WINDOW WERE BEGINNING TO HAVE PROBLEMS OPENING. THE WINDOW FINALLY QUIT WORKING AND NOW THE DOOR IS ALSO HAVING PROBLEMS OPENING. JUST RECENTLY THE REAR TAILGATE DOOR HAS STARTED ACTING UP ALSO. SOMETIMES IT WILL OPEN AND OTHER TIMES IT WILL NOT. IT WONT OPEN EVEN IF YOU USE THE KEY. I AM AFRAID THIS IS GOING TO LEAD TO A MAJOR PROBLEM IF THESE LOCKS AND WINDOWS QUIT WORKING ALL TOGETHER AND I HAVE A PROBLEM GETTING OUT OF THE VEHICLE. AFTER SPEAKING WITH THE WOMAN THAT OWNED THE VEHICLE PRIOR TO ME, SHE INFORMED ME THAT SHE HAD REPLACED THE DOOR LOCKS TWICE AND WAS TIRED OF HAVING TO DO THIS, SO SHE TRADED THE DURANGO IN. I AM AFRAID THIS IS GOING TO BECOME A SAFTEY HAZARD, AND WOULD LIKE TO SEE THIS MATTER INVESTIGATED TO SEE IF THERE ARE MORE COMPLAINTS THAN JUST MINE. THANK YOU PATTY GIBSON. *AK
I OWN A 1999 DODGE DURANGO WITH APPROXIMATELY 64,000 MILES. IMMEDIATELY UPON PURCHASING THE VEHICHLE I HAVE EXPERIENCED A LARGE POPING AND DRAGGING SOUND WHEN TURNING OR PERFORMING A U-TURN. RECENTLY I ATTEMPTED TO MAKE A U-TURN AND MY CAR NEARLY LOST CONTROL AND FELT AS IF IT WOULD TIP OVER. I TOOK THE VEHICLE IN TO CERRITOS DODGE AND I WAS ADVISED THAT THE VEHICHLES UPPER AND LOWER, RIGHT AND LEFT BALL JOINTS WERE COMPLETELY SHOT. ALL WERE REPLACED. I CONTINUE TO EXPERIENCE THE POPPING AND DRAGGING SOUNDS. UPON PURCHASING THE VEHICHLE, I HAVE HAD TO CHANGE THE (ALL FOUR) TIRES 3 TIMES, OBTAIN 3 WHEEL ALIGNMENTS, CHANGE THE BATTERY (WENT COMPLETELY DEAD AT APPROXIMATELY 25,000 MILES) REPAIR THE BRAKE LIGHT SWITCH (BRAKE LIGHTS WOULDN'T TURN OFF), AND REPAIR DOOR/HATCH LOCKS (UNABLE TO LOCK AND MAKE LOUD BUZZING AND CLICKING SOUND). *AK
POWER DOOR LOCK'S ON REAR DOOR WILL NOT ALLOW PASSINGER'S TO UNLOCK IT MANUALY IT MUST BE UNLOCKED WITH THE SWITCH UP FRONT. *AK
AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT YOU DO A RECALL. ALSO, THE BACK LATCH RATTLES VERY LOUDLY AND WE CANNOT MAKE IT STOP. *CB
SPEEDOMETER QUIT WORKING AND (SUBSEQUENTLY) NOW THE CRUSIE CONTROL WILL NOT WORK EITHER. SPEEDOMETER BEGAN FAILING APPROX. 1 YEAR AGO AND WOULD NOT INDICATE VEHICLE SPEED UNTIL MOVING IN EXCESS OF 30 MPH. NOW THE SPEEDOMETER IS COMPLETELY INOPERATIVE REQUIRING REPLACEMENT OF THE COMPLETE INSTRUMENT CLUSTER ASSEMBLY.*AK
WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRANSMISSION. THEY PUT SOME KIND OF SEALER ON IT & CONTINUED TO LEAK. (ALSO DURING ALL OF THIS TIME, OUR RPM'S KEPT JUMPING.) AFTER THE 3RD TIME, THEY SAID THEY DID A FACTORY AUTHORIZED REPAIR & PUT WHAT WAS REFERRED TO AS A "COCK RING" IN IT TO SEAL IT. THIS SEAMS TO HAVE TAKEN CARE OF THIS. THEN WHEN THE TRUCK WAS PUT IN REVERSE IT KEPT CLUNKING, THE U-JOINTS WENT OUT NEXT, THEN THE LATCH BROKE ON OUR GLOVE BOX. MEANWHILE THE RPM'S KEEP JUMPING, IT HAS BEEN BACK IN THE SHOP A TOTAL OF PROBABLY 7 TO 8 TIMES SO FAR. OUR SERVICE ENGINE LIGHT CAME ON & FLASHED THE CODE OF FUEL INJECTOR #8, WHEN IT WAS PUT THROUGH THE DIAGNOSTIC TEST, HOWEVER WE ARE LEARNING THIS IS STILL NOT THE PROBLEM. LAST WEEKEND I WAS GOING TO PUT THE TRUCK IN THE GARAGE. I PUT IN DRIVE, AND IT TOOK OFF ON ME WITHOUT ME EVEN TOUCHING THE GAS. IT HAS DONE THIS SEVERAL TIMES NOW WHILE ON THE ROAD. NOW FOR THE PAST WEEK, WHEN YOU LEAVE A STOP SIGN, IT WILL SHIFT ONCE AND STAY AT ABOUT 3000 - 3500 RPM AND WILL NOT SHIFT UNTIL YOU ARE READY TO STOP. WHEN YOU TRY TO STOP THE TROTTLE STICKS AND THE TRUCK WANTS TO GO. WE ARE AT LOSS WHAT TO DO. WE HAVE OBVIOUSLY PURCHASED A LEMON THAT IT A HAZARD TO BE ON THE ROAD. TO TRADE IT IN OR TRY TO SELL IT OUTRIGHT SEEMS TO BE A CRIME, BECAUSE WE KNOW THE HORRIBLE THINGS WRONG WITH IT. I AM CERTAIN THAT IT IS ONLY A MATTER OF TIME BEFORE MY HUSBAND & I AND OUR 2 CHILDREN ARE SERIOUSLY HURT OR KILLED BY THE SPURATIC BEHAVIOR OF THIS DANGEROUS VEHICLE. PLEASE ADVISE US WHAT TO DO. IS THERE A LEMON LAW OR ANY THING THAT CAN HELP US. MEANWHILE, WE ARE STUCK MAKING PAYMENTS ON THIS . *AK
THE ELECTRICAL DOOR LOCK WILL LOCK WITHOUT WARNING. WHEN CLOSING THE DOOR VEHICLE WOULD STILL BE ON WITH KEY IN IGNITION. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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