RoadVitals

2021 Ducati Multistrada

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 8, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 25, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Ducati Multistrada, most frequently naming the driver assistance category. 1 safety recall has been issued covering this model year; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V212000

ENGINE

Mar 25, 2021
129 units potentially affected
The defect: Ducati North America (Ducati) is recalling certain 2021 Multistrada V4 S motorcycles. Excessive wear of the valve guides may cause the valve head to break.
The risk: A broken valve head may decrease the acceleration and performance of the engine, increasing the risk of crash.
The remedy: Ducati will notify owners, and the dealer will replace the entire motorcycle engine with another engine, free of charge. The recall began April 23, 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-21-002.
Ducati North AmericaManufacturer number SRV-RCL-21-002View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jun 8, 2021

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

NHTSA ID
11420170
Incident
Jun 8, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRV-TTB-24-001, Rev 07

ENGINE; FUEL/PROPULSION SYSTEM; WHEELS

Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.

TTB-24-001 Rv5

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices

TTB-24-001 Rv4

ENGINE AND ENGINE COOLING

Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.

TTB-24-001Rev 3

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE; VEHICLE SPEED CONTROL

Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.

TTB-24-001Rev 2

ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; SUSPENSION

Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.

SRV-SRB-24-001

SUSPENSION

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ducati Multistrada by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2022300—
2021Viewing110—
2020601—
2019601—
2018211—
2017011—
2016411—
2015211—
2014301—
2013401—
2012801—
2011600—
2008300—
2007100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.