Went on my first ride. Zero rear braking action. ABS error light on.
- NHTSA ID
- 11434374
- Incident
- Sep 24, 2021
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 6 NHTSA owner-reported complaints for the 2011 Ducati Multistrada, most frequently naming the brakes, fuel system and other / unspecified categories. 53 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2014 | 1 | 1 |
| Aug 2014 | 1 | 2 |
| Feb 2015 | 1 | 3 |
| Jul 2015 | 1 | 4 |
| Jan 2017 | 1 | 5 |
| Sep 2021 | 1 | 6 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
Went on my first ride. Zero rear braking action. ABS error light on.
MY MOTORCYCLE HAS A FAULTY FUEL SENSOR WHICH HAS BEEN REPLACED A TOTAL OF THREE TIMES A TWO YEAR PERIOD AND IS BROKEN AGAIN. THE MANUFACTURER IS ADVISING ME THIS IS OUT OF WARRANTY AND IGNORING THE CLEAR POOR QUALITY AND/OR DESIGN OF THIS PART WHICH HAS REQUIRED SO MANY REPLACEMENTS IN SUCH A SHORT TIME PERIOD. THEY ARE RELYING ON THE FACT THAT MOTORCYCLE RIDERS ARE MOSTLY RECREATIONAL AND WILL NOT NOTICE PROBLEMS ON PARTS THAT LAST JUST SHORT OF THEIR YEAR WARRANTY FOR PARTS.
THE REAR MASTER CYLINDER WAS REPLACED DURING A SERVICE BULLETIN NOTICE. THE BRAKE WOULD FADE THEN FAIL. THIS HAS HAPPENED NUMEROUS TIMES EVEN AFTER THE BRAKE FLUID WAS REPLACED AT THE DEALER. THE BRAKE WOULD WORK PROPERLY FOR A FEW HUNDRED MILES, FADE, THEN FAIL. THIS IS A VERY DANGEROUS CONDITION AND AFFECTS VIRTUALLY ALL DUCATI MULTI STRADA MOTORCYCLES MANUFACTURED FROM 2011-2014. THE MOTORCYCLE NEEDS TO BE RECALLED AND A PERMANENT FIX IMPLEMENTED.
THE REAR BRAKE WILL FADE UNTIL IT IS COMPLETE UNUSABLE. THEN IT GETS REBLED AND WORKS FOR A DAY OR TWO AND THEN IS UNUSABLE AGAIN. DUCATI SENT OUT A SERVICE BULLETIN AND MY DEALERSHIP INSTALLED NEW PARTS PER THE SERVICE BULLETIN, BUT THE REAR BRAKES HAVE FAILED AGAIN! THEY ARE DANGEROUS! I HAVE QUIT USING THE REAR BRAKE BECAUSE I KNOW I CAN'T COUNT ON IT, AND THAT IS WORRISOME TOO. *TR
REAR BRAKES HAVE FAILED FOUR TIMES. THEY HAVE FAILED THREE TIMES AFTER THE LAST RECALL. THE BRAKE FLUID IN THE RESERVOIR HEATS UP BECAUSE OF ITS LOCATION NEAR THE EXHAUST PIPE AND CHEMICALLY BREAKS DOWN CAUSING FADING AND FAILURE OF THE BRAKE. THIS IS A WIDELY KNOWN PROBLEM WITH THESE MOTORCYCLES. ACCORDING TO DUCATI SERVICE REPRESENTATIVES, DUCATI KNOWS ABOUT THE PROBLEM BUT DOES NOT THINK THE REAR BRAKE IS NECESSARY FOR STOPPING THEREFORE, THEY HAVE NOT PROPERLY ADDRESSED THE SAFETY ISSUE. *TR
WHILE PREPARING TO REMOVING THE FRONT WHEEL FROM MY 2011 DUCATI MULTISTRADA 1200ST, I NOTICED THE LOWER PORTION OF RIGHT FRONT FORK LEG THAT PINCHES THE WHEEL AXLE WAS BROKEN. THIS CONCERNED ME VERY MUCH AS THIS HOLDS THE FRONT WHEEL AXLE TIGHT SO THAT IT DOES NOT COME LOOSE. I WAS PREPARING TO TAKE A THREE DAY, 1100 MILE TRIP. I LOOKED AT THE DUCATI FORUM (HTTP://WWW.DUCATI.MS/FORUMS/44-MULTISTRADA/342081-2010-11-1200S-TSB-RECALL-RIGHT-FORK-LOWERS.HTML) AND FOUND INFORMATION REFERRING TO A DUCATI TECHNICAL SERVICE BULLETIN TSB 14-002 (FULL TSB CAN BE FOUND HERE: HTTP://WWW.MTS1200.INFO/MTS12_FAQ/MTS1200_DOCS/DUCATI/MTS1200_OHLINS_RIGHT_FORK_DUCATI_SERVICE_BULLETIN_888.PDF ). THE TSB STATES, "THIS ISSUE HAS NO IMPACT ON RIDER SAFETY..." THOUGH IT MAY BE SAFE TO RIDE ACROSS TOWN TO GET IT REPAIRED, MY ENGINEERING EXPERIENCE TELLS ME THIS IS A SAFETY CONCERN, ESPECIALLY IF YOU HAVE TO RIDE ANY DISTANCE BEFORE THE REPAIR CAN BE PERFORMED. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED AND SHOULD BECOME A FULL SAFETY RECALL. I DON'T FEEL THAT IT WAS APPROPRIATE TO FIND OUT ABOUT THIS ON MY OWN ACCORD AND HAVING TO DO MY OWN INTERNET RESEARCH. ALL SUSCEPTIBLE CUSTOMERS SHOULD BE CONTACTED BY DUCATI FOR WARRANTY REPAIR SERVICE. PICTURES AVAILABLE UPON REQUEST. *TR
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE; FUEL/PROPULSION SYSTEM; WHEELS
Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.
ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
ENGINE AND ENGINE COOLING
Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE; VEHICLE SPEED CONTROL
Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; SUSPENSION
Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.
SUSPENSION
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.