2011 Ford F-450 Sd

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

WHEN TRAVELING DOWN THE HIWAY,SOMETIMES YOU WILL LOSE POWER. YOU WILL FEEL A JERK. THE ENGINE IS STILL RUNNING BUT NO POWER TO THE WHEELS. PRETTY SCARY WHEN YOU ARE TRYING TO PASS A VEHICLE ON THE INTERSTATE. YOU TRY TO PULL OVER TO THE SIDE OF THE ROAD. YOU HAVE NO MEANS OF MOVEMENT. YOU CAN NOW TURN OFF THE VEHICLE AND PUT IT IN NEUTRAL AND RESTART THE ENGINE,YOU CAN NOW CONTINUE DOWN THE HIWAY UNTIL IT HAPPENS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. WE HAVE DRIVEN WITH OUR HORSE TRAILER DOWN TO ARIZONA 3 TIMES AND THIS HAS HAPPENED 3-4 TIMES EACH WAY. FORD DEALER WHERE PURCHASED HAS NO CLUE WHAT IS CAUSING THIS. THIS VEHICLE WAS PURCHASED BRAND NEW. WE HAVE HAD THIS PROBLEM SINCE NEW.

NHTSA ID

11096659

Incident

Mar 17, 2018

Mileage

15,000 mi

6.7 DIESEL FUEL INJECTOR HOLD DOWN CLAMP BROKE AND FUEL INJECTOR BLEW OUT OF CYLINDER HEAD SPRAYING FUEL ALL OVER ENGINE COMPARTMENT. VEHICLE WAS ALWAYS SERVICED BY AUTHORIZED FORD DEALERS PER SCHEDULE. VEHICLE IN MOTION ON HIGHWAY. HAS 98,000 MILES ON IT, BUT IS A FEW MONTHS OVER THE 5 YEAR POWERTRAIN WARRANTY. LOCAL FORD TECH SAYS ITS A COMMON PROBLEM FOR THIS ENGINE, AND FORD HAS RECOGNIZED IT AND IS MAKING ENGINEERING CHANGES TO REPLACEMENT PARTS. THIS MAY BE, BUT HAVING A HIGH PRESSURE FUEL SYSTEM BLOW APART ON THE ROAD IS NOT COMMON FOR ME. AND OF COURSE NO WARRANTY COVERAGE SO I HAVE TO COVER ALL COSTS. I HAVE NO NOTIFICATION FROM ANYONE ABOUT RECALLS OR TSBS EFFECTING THE VEHICLE.

NHTSA ID

10907073

Incident

Sep 16, 2016

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2011 FORD F-450 SD. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V659000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

NHTSA ID

10726562

Incident

Oct 2, 2014

Mileage

77,000 mi

TRUCK WAS PULLING MY 16K 5TH WHEEL CAMPER OVER THE PASSES BETWEEN MONTANA AND IDAHO IN TOW HAUL MODE UP AND DOWN. THESE ARE ONLY 4,200 FOOT PASSES BUT STEEP. USUALLY IN 6TH GEAR BUT SOMETIMES 4TH GOING 50-55; OIL TEMPS SHOW AS 220 TO 239 THEN THE BIG FAN KICKS IN TO COOL IT. ON ONE OF THE SMALLER PASSES, SHORTLY AFTER I CRESTED THE HILL THE TRUCK SHARPLY DOWN SHIFTED (I THINK IT SKIPPED 4TH AND WENT INTO 3RD. IMMEDIATELY THEREAFTER THE "CHECK ENGINE" LIGHT CAME ON, ?TOOL? EMBLEM SHOWED ON DASH, "LOW POWER" NOTICE SHOWED ON DASH, AND I BARELY HAD TIME TO GET HALFWAY OFF THE ROAD BEFORE I LOST POWER STEERING AND BRAKES. THIS COULD HAVE BEEN A HORRIFIC DISASTER ON JUST ABOUT ANY OTHER INTERSTATE HIGHWAY LOCATION, LET ALONE TWO LANE ROADS THAT WE HAVE BEEN WITH OUR TRUCK/TRAILER. AS IT WAS, IT WAS ONE VERY SCARY TEN SECONDS. I HAD NO POWER STEERING OR BRAKES. LATER I LEARNED THAT IF IT HAPPENS AGAIN THAT I SHOULD KEEP IT ABOVE 5 MPH TO GET OFF ROAD AND LINED UP, THEN STOMP ON BRAKES BECAUSE YOU ONLY HAVE ONE CHANCE. ON THE SIDE OF THE ROAD, "?CHECK ENGINE" LIGHT IS RED, BUT NO OTHER WARNING LIGHTS NOW. I CAN GET NO REVS OUT OF ENGINE. I TURN OFF KEY AND SHUT DOWN. CHECK FLUIDS UNDERNEATH, AND UNDER HOOD ALL IS WELL. TRY PHONE - NO COVERAGE. CLOSEST TOWN IS 16 MILES. RESTART ENGINE AFTER 5 MINUTES. IT WAS ABOUT 60 OUTSIDE AT THE TOP OF THE PASS, AND I CAN NOW REV ENGINE, BUT ENGINE LIGHT IS ON. HEAD TO TOWN, GET CELL COVERAGE ON NEXT RISE AND CALL AHEAD TO NEAREST FORD DEALER FOR DIRECTIONS. ANOTHER PASS IS BETWEEN US - 4TH OF JULY, A TALLER ONE THAN THE SHUTDOWN EVENT. IDAHO DEALER ([XXX], LAKE CITY FORD) KINDLY SQUEEZES ME IN. SEE ENGINE LIGHT ON. TECH [XXX] SEES LIGHT AND RUNS SCAN AND SEES NO RECORD OF ANY CODES IN ANY SYSTEMS. WHAT THE?? NEXT MORNING, FORD TOLD DEALER THAT THERE IS NO WAY THAT A CODE DID NOT REGISTER IF THE LIGHT WAS ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10689858

Incident

Aug 29, 2014

Mileage

39,500 mi

TL* THE CONTACT OWNS A 2011 FORD F-450 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ENGINE STALLED WITH AN ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO A FAULTY EGT EXHAUST TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,500. *TR

NHTSA ID

10568674

Incident

Mar 11, 2014

Mileage

82,500 mi

VEHICLE FIRE. THE VEHICLE AND ALL WARNING LIGHTS WERE OFF WHEN THE FIRE STARTED. UPDATED 03/21/12 *BF UPDATED 04/30/12*BF UPDATED 05/09/12 *BF UPDATED 05/12/2012 *JS

NHTSA ID

10452028

Incident

Mar 1, 2012

Mileage

800 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074