2016 Ducati Multistrada

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

Was riding yesterday and the rear brake does not work at all. The rear brake is non-functional. This been an issue since new and the dealer says this is a known problem but nothing can be done to fix the issue.

NHTSA ID

11456485

Incident

Mar 12, 2022

HAVE HAD TO HAVE THE BRAKES BLEED TWICE A YEAR SINCE PURCHASING .REAR BRAKE FADES AND IS ALMOST NON EXISTENT, WORSE AS THE BIKE HEATS UP NUMEROUS TIMES HAVE BEEN TO THE DEALER AND HAVE BEEN TOLD THIS IS NORMAL FOR A DUCATI.I DO NOT FEEL SAFE , AND DREAD THE DAY WHEN I REALLY NEED THEM.

NHTSA ID

11202598

Incident

Jan 6, 2017

Mileage

4,000 mi

NOT SURE IF THE LAST COMPLAINT WENT THROUGH SO HE I GO AGAIN. MY MOTORCYCLE HAS TWO MANUFACTURED DEFECTS. THE MOTORCYCLE OVERHEATS IN CITY TRAFFIC CAUSING THE MOTORCYCLE TO SHUT OFF BECAUSE THE COMPUTER AND THE MOTORCYCLE ENGINE GET TOO HOT. THIS ALSO CAUSES OTHER ISSUES BECAUSE THE MOTORCYCLE ALWAYS RUNS HOT. THE CLUTCH FLUID CAN BOIL AND SEALS FAIL ON THE CLUTCH SLAVE CYLINDER. MINE WENT AT 6000 MILES LEAKING FLUID CAUSING ME TO HAVE NO ABILITY TO SHIFT THE MOTORCYCLE DUE TO A DESIGN FLAW. PLEASE INVESTIGATE THESE TWO FLAWS BEFORE SOMEONE GETS HURT OR KILLED ON THESE DUCATI MOTORCYCLES. THE PROBLEM IS WELL KNOWN. I HAVE A SCHEDULED REPAIR PROVIDING THE DEALERSHIP AND THE MANUFACTURER DO SOMETHING. PROBABLY GET THE SAME FAULTY PART INSTALLED BUT NEW VERSION OF THEM. OVERHEATING PROBLEM PROBABLY WON'T EVER GET FIXED.

NHTSA ID

11098847

Incident

May 30, 2018

Mileage

6,000 mi

I HAD BEEN RIDING DOWN THE FREEWAY FOR AROUND 50 MIN AND THE MOTORCYCLE HAD BEEN ALL OK. I TRIED TO APPLY THE FRONT BRAKES AND NOTHING HAPPENED. I MANAGED TO SOMEHOW STOP WITHOUT INCIDENT USING THE REAR BRAKE. WHEN I PULLED OVER I FOUND THE FROM BRAKE LINE HAD COMPLETELY FAILED ON THE RIGHT HAND SIDE.

NHTSA ID

10892096

Incident

Jul 31, 2016

Mileage

2,000 mi

Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.

Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices

Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.

Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.

Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.