RoadVitals

2012 Ducati Multistrada

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 16, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 8 NHTSA owner-reported complaints for the 2012 Ducati Multistrada, most frequently naming the brakes category. 1 NHTSA investigation names it; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21003ClosedPreliminary Evaluation

Extended Stopping Distance

Opened Feb 18, 2021
Closed Jul 9, 2021

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

SERVICE BRAKESLed to recall 21V315000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Oct 16, 2022

The bike has 12.600 miles and has gone to the dealership for all its work and inspections prior to this brake failure. Rear brake failure, the bike is available for inspection. luckily that I wasn't going fast when it happened I took the bike to the New Haven power sport Ducati dealer they said that shouldn't happen, maybe the manufacturer failed to secure the bolts with the lock tight. the cost to fix the bike at a Ducati dealer is an estimate $6,500.00 but the issue is not the money It could cause the death of a motorcyclist going at a fast speed due to rear brake failure. there was no warning or other symptoms prior to the brake failure only a snapping noise. A rear bolt from the brake rotor came out, scraping the rear wheel hub and pulling the retaining ring between the brake caliper and brake pads failing the motorcycle to get to a stop. Also, the ring retaining that was stuck reached the rear rim creating a deep scratch into the rim. I belong to a Facebook Ducati group and a similar rear brake failure was posted on it.

NHTSA ID
11489444
Incident
Sep 9, 2022
Brakes
Filed Aug 2, 2022

I have had repeated issues where the rear brake fades during hot weather riding. Also, the rear brake has to be bled fairly often in order to operate. I have read this is a common complaint for my model. The dealer has no input towards a solution.

NHTSA ID
11477114
Incident
Jul 25, 2022
Brakes
Filed Jun 18, 2021

Rear brakes have almost no stopping power at all. Have tried several suggested servicing techniques such as new pads, bleeding mrake system (multiple times). No improvement. Have owned several motorcycles and none have had such poor braking system. Front seems to work fine, rear is basically non-existent.

NHTSA ID
11421374
Incident
Jun 18, 2021
Brakes
Filed Jun 13, 2021

Rear brakes won’t even work strong enough to hold the bike on a hill without being pumped several times. Brake system has been bleed with new fluid with no improvement. Stopping distance is reduced by a subpar rear brake system.

NHTSA ID
11420773
Incident
May 28, 2021
Brakes
Filed Jun 7, 2021

The rear brake of this motorcycle is a known defect, the problem is discussed and mentioned on almost all internet forums and discussion places. In my person experience the rear brake goes soft quickly and eventually does not work to stop the bike at all. After I have the bike serviced by a Ducati dealer the brake will work for a period of a few weeks and then become unusable again. Ducati has been unable or unwilling to solve this problem.

NHTSA ID
11419877
Incident
Jun 5, 2021
Brakes
Filed Jun 2, 2021

The rear brake has been inadequate since new. Pedal has been inconsistent with master cylinder requiring frequent bleeding. This has been a persistent long term problem. Even so, and in consideration that this is just the rear brake and therefore of lesser power, rear braking power is minimal to virtually none and not up to the standard of the front brakes or, in my opinion, other competitive bikes. This is a well known problem with Multistradas but I did not know I could report it directly to an authority. The front brake system is very good as expected but the rear brake is bad even considering it's inherent disadvantage of being at the rear. Mine hasn't really worked for years.

NHTSA ID
11419433
Incident
Jun 2, 2021
Brakes
Filed Mar 25, 2021

THE REAR BRAKE IS INOPERATIVE. SERVICING THE SYSTEM WILL YIELD MODERATE PERFORMANCE FOR A SHORT TIME, BUT EVENTUALLY, SOMETIMES AFTER VERY SHORT PERIODS OF TIME (DAYS) THE SYSTEM WILL AGAIN, BECOME INOPERATIVE.

NHTSA ID
11404854
Incident
Mar 1, 2021
Mileage
27,000 mi
Brakes
Filed Mar 2, 2021

THE REAR BRAKE DOES NOT FUNCTION AS IT SHOULD, ALMOST NO STOPPING POWER AT ALL, EVEN AT VERY LOW SPEEDS

NHTSA ID
11398802
Incident
Mar 1, 2021
Mileage
8,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRV-TTB-24-001, Rev 07

ENGINE; FUEL/PROPULSION SYSTEM; WHEELS

Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.

TTB-24-001 Rv5

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices

TTB-24-001 Rv4

ENGINE AND ENGINE COOLING

Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.

TTB-24-001Rev 3

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE; VEHICLE SPEED CONTROL

Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.

TTB-24-001Rev 2

ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; SUSPENSION

Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.

SRV-SRB-24-001

SUSPENSION

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ducati Multistrada by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022300
2021110
2020601
2019601
2018211
2017011
2016411
2015211
2014301
2013401
2012Viewing801
2011600
2008300
2007100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.