RoadVitals

2013 Ducati Multistrada

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 3, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 4 NHTSA owner-reported complaints for the 2013 Ducati Multistrada, most frequently naming the brakes and fuel system categories. 1 NHTSA investigation names it; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes375.0%
  • Fuel system125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21003ClosedPreliminary Evaluation

Extended Stopping Distance

Opened Feb 18, 2021
Closed Jul 9, 2021

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

SERVICE BRAKESLed to recall 21V315000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 3, 2023

Gas gauge is non functional, and Ducati has not been able to rectify this for many years! Ducati is on revision H of the fuel level sender, and still have non-functionality issues. Not knowing how much fuel can lead to sudden loss of power. It's happened many times on this motorcycle.

NHTSA ID
11505481
Incident
Sep 2, 2017
Brakes
Filed Feb 3, 2023

Front Brakes do not function at all if the motorcycle is not used for over a week. Brake lever goes all the way to the hand grip, with no resistance at all. "Pumping" the lever yields no improvement. Front brake remains non-functional until the master cylinder is bled (there is a bleeder fitting right on the master cylinder). Front brake will work after expelling a small amount of air from said bleeder. The brake might work for the next ride, but then becomes non-functional again after a few days. Extended stopping distance is obvious. Luckily the rear brake works But front brakes provide 70 to 80% of the stopping power, I feel this is a serious safety hazard. Also, I've been fortunate to notice this when maneuvering the m/c out of my garage.

NHTSA ID
11505479
Incident
May 5, 2022
Brakes
Filed Jan 25, 2022

Rear brake always has soft mushy feel, even after flushing system. Forces me to use front brake as primary braking system. Can be an issue when trying to stop quickly to avoid an accident. Heard from many other Ducati Multistrada riders that this is a common known issue. Since motorcycle in out of warranty, if has not been fixed or inspected by dealer. This has always been an issue since owning the motorcycle, no warning light to provide help in knowing how to fix issue.

NHTSA ID
11448834
Incident
Jan 1, 2014
Brakes
Filed Jun 12, 2021

I purchased this motorcycle brand new in 2014. Since that time, the rear brake has never worked properly. It is extremely weak and does very little to slow down the motorcycle. It is available for inspection upon request. Many times I have used the rear brakes (in conjunction with the front brakes) and the rears do very little to slow down the motorcycle. In a panic stop situation, the rear brakes don't add anything significant to the stopping power. Multiple dealerships have inspected the rear brake and have told me that the weak rear brake is "normal" on all Ducatis and especially the Multistrada. Some have called the rear brakes "worthless." There were no warning messages, but the problem has persisted since the initial purchase of the motorcycle in 2014.

NHTSA ID
11420697
Incident
Jun 12, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRV-TTB-24-001, Rev 07

ENGINE; FUEL/PROPULSION SYSTEM; WHEELS

Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.

TTB-24-001 Rv5

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices

TTB-24-001 Rv4

ENGINE AND ENGINE COOLING

Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.

TTB-24-001Rev 3

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE; VEHICLE SPEED CONTROL

Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.

TTB-24-001Rev 2

ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; SUSPENSION

Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.

SRV-SRB-24-001

SUSPENSION

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ducati Multistrada by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022300
2021110
2020601
2019601
2018211
2017011
2016411
2015211
2014301
2013Viewing401
2012801
2011600
2008300
2007100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.