Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Nov 3, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 260 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1989 Ford Aerostar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Nov 3, 2004
Crash reported1 injury reported
THE CONSUMER STATED THAT BACK IN 1998 SHE HAD A ACCIDENT WITH HER FORD AEROSTAR. SHE STATED THAT WHEN SHE PULLED INTO A PARKING SPACE AND HIT THE BRAKES, THE VEHICLE SURGED FORWARD AND HIT A BUILDING. SHE SAID SHE HAD THE VEHICLE TOWED TO THE DEALER WHO STATED THAT THEY THOUGHT THE PROBLEM WAS A FAULTY IDLE AIR CONTROL. SHE SAID IT WAS REPAIRED AND SHE TOOK THE PART AND SENT IT TO THE MANUFACTURER. NOW THE PROBLEM HAS COME UP AGAIN AND SHE WAS ASKED TO BE A WITNESS, BECAUSE SOMEONE WAS KILLED, WHEN THEIR VEHICLE DID THE SAME THING. *JB IT WAS DETERMINED THAT THE THROTTLE AIR BY PASS VALVE ASSEMBLY WAS NOT ONE OF FORD'S PARTS.
NHTSA ID
10097085
Incident
Jul 29, 1998
Mileage
102,371 mi
Driver assistance
Filed Jul 3, 2002
Crash reported
CONSUMER STATES ENGINE WAS ON AND IN THE PARK POSITION, CONSUMER PRESSED BRAKE TO PUT VEHICLE INTO REVERSE AND VEHICLE TOOK OFF IN REVERSE. CONSUMER STATES VEHICLE HIT TWO PARKED CARS AND WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
NHTSA ID
8013265
Incident
Jul 28, 2000
Driver assistance
Filed Jun 19, 2002
TODAY MY WIFE WAS DRIVING OUR 1989 AEROSTAR AND SHE HAD THE ACCELERATOR GO DOWN UNDER HER FOOT BY IT'S SELF FOR NO PERCIEVED REASON. SO I STARTED TO LOOK ON INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. DEALER CLAIMS NEVER HEARD OF IT! IT SEEMS LIKE I REMEMBERED WATCHING 20/20 OR THAT CANADIAN PROGRAM AND THEY REPORTING ABOUT FORD CRUISE CONTROLS HAVING POWER ON AT ALL TIME AND THAT MOISTER PRESENT AT WIRE HARNESS PLUG THAT CONNECTS THOUGH FIRE WALL COULD CAUSE CRUISE CONTROL TO SUDDEN ACCELLERATE. *AK
NHTSA ID
763240
Incident
Jun 18, 2002
Driver assistance
Filed Sep 21, 2000
Crash reported
WHEN MAING A LEFT TURN WIRING HARNESS WRAPPED AROUND THE BOTTOM OF ACCELERATOR CABLE, CAUSING A FULL THROTTLE CONDITION. THIS CAUSED A CRASH ON 2/27/00. VAN WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
871140
Incident
Feb 27, 2000
BrakesDriver assistance
Filed Aug 2, 1999
Crash reported
HAD SHIFTED INTO DRIVE & TOOK FOOT OFF BRAKE,VEHICLE WENT FULL THROTTLE IN PARKING LOT. HIT PILLAR. HAD FAILED TO STOP WHEN BRAKES WERE APPLIED. INTERMITTENT PROBLEM. TAKING VEHICLE TO DEALER. *AK THE PROBLEM OCCURED AGAIN BUT THE DEALER SAYS THE PROBLEM COULD NOT BE DUPLICATED. *YH
NHTSA ID
844032
Incident
Jun 22, 1999
Driver assistance
Filed Jul 6, 1999
Crash reported
CAR ACCELERATED FROM 0 TO 60/70 MPH WHILE SHIFTING FROM PARK POSITION TO DRIVE POSITION, OVERRIDING ACEELERATOR AND BRAKE SYSTEM, CRUSHING AND DESTROYING EVERYTHING THAT WAS IN FRONT OF IT.NUMBER OF PEOPLE COULD HAVE BEEN INJURED AND OTHER PROPERTIES COULD HAVE BEEN DAMAGED. HAV NOT SEEN OR WITNESSED ANYTHING LIKE THIS IN MY 55 YEARS LIFE SPAN. IT WAS MOST TRAUMATIC EXPERIENCE I HAVE EVER GONE THROUGH. *AK
NHTSA ID
708260
Incident
Jul 2, 1999
Body & structureBrakesDriver assistance+8 more
Filed Dec 11, 1998
CONSUMER REPORTING AN ONGOING PROBLEM WITH ENGINE ACCELERATION INTERMITTENTLY APPROXIMATELY SIX MONTHS. PROBLEM STILL OCCURRING. DEALER WAS NOTIFIED AND REPAIRS/INSPECTION WAS MADE CONTINUALLY, BUT THE PROBLEM WAS NEVER RESOLVED. *AK CONSUMER STATES VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS AND CAN SMELL SOMETHING LIKE WIRES BURNING, CONSUMER STATES THAT THE RADIO, FAN BLOWER, AND DASH LIGHTS GO ON AND OFF, AT TIMES THE RADIO WILL NOT WORK AT ALL, BATTERY FAILED AND WAS REPLACED, LOW OIL SENSOR FAILED AND WAS REPLACED. VEHICLE HAS EXPERIENCED SEVERAL BRAKE PROBLEMS, BRAKES PULSATE, MASTER CYLINDER LEAK, PROPORTIONING VALVE LEAK, BRAKES GRAB, AND WERE NOT STOPPING THE VEHICLE. SEVERAL ENGINE RELATED PROBLEMS, CONSUMER STATES THE ENGINE WAS NOISY, OIL WAS LEAKING FROM BOTH SIDES OF ENGINE, THE THERMOSTAT, GASKET SEAL, MAIN SEAL, REAR MAIN SEAL, PAN GASKET, BELTS, AND OTHER ENGINE COMPONENTS HAVE BEEN REPLACED. THE LEFT DOOR CORRODED AND RUSTED. FUEL FILTER WAS REPLACED, EXHAUST SYSTEM WAS REPLACED, IAC AND THROTTLE BODY WERE REPLACED, CONSUMER STATES SHE WOULD HAVE TO CONSTANTLY KEEP FOOT ON BRAKE DUE TO HIGH RPMS AND LOUD WHINING, CONSUMER STATES VEHICLE WOULD ACCELERATE SUDDENLY IF FOOT WERE OFF THE BRAKE, THERE WERE TIMES WHEN THE BRAKES WERE NOT STOPPING VEHICLE. RIGHT FRONT TIRE SEPARATED, CAUSING STEERING WHEEL TO WOBBLE, FRONT BEARING NEEDED PACKED, RIGHT REAR AXLE WAS LOOSE. DIFFERENTIAL CARRIER ASSEMBLY WAS OUT, CAUSING A LOUD TICKING AND THUD NOISE. AIR CONDITIONER WAS BLOWING HOT AIR, THE HEATER MODE SELECTOR IS SLOW TO RETURN FROM THE VENT WHEN CHANGED. OUTER TIE ROD ENDS NEEDED REPLACED. *SLC
NHTSA ID
832189
Incident
Jan 20, 1998
Driver assistance
Filed Mar 10, 1998
3 deaths reported
WHILE DRIVING AT 40MPH THROTTLE STUCK, CAUSING ENGINE REV HIGH, EVEN WHEN FOOT WAS TAKEN OFF GAS PEDAL.VEHICLE HAS BEEN TO DEALERS. *AK
NHTSA ID
821464
Incident
Jan 16, 1998
Driver assistance
Filed Dec 9, 1997
Crash reported
WHILE STARTING VEHICLE AND PUTTING IT INTO GEAR, VEHICLE SUDDENLY TOOK OFF, CAUSING OWNER TO STRIKE ANOTHER VEHICLE. VEHICLE ALSO SURGED. DEALERS STATED POSSIBLE ELECTRIC CHIP FAILURE. *AK
NHTSA ID
818875
Incident
Aug 23, 1996
Driver assistanceElectrical
Filed Jan 3, 1997
AFTER HAVING THE RECALL REPAIR WORK DONE ON IGNTION SWITCH, THE VEHICLE'S CRUISE CONTROL AND HORN DO NOT WORK. RECALL #96V071000. *AK
NHTSA ID
807083
Driver assistance
Filed Jan 16, 1996
ACCELERATOR PEDAL STICKING, CAUSING VEHICLE TO GO TO THE HIGHEST RPMS. TT
NHTSA ID
977619
Incident
Jan 13, 1996
Driver assistance
Filed Jul 31, 1995
Crash reported2 injuries reported
THE THROTTLE STUCK AND CAUSED THE VEHICLE TO GO OUT OF CONTROL WHILE IN REVERSE HITTING ANOTHER CAR. PLEASE DESCRIBE. TT
NHTSA ID
969600
Incident
Jul 28, 1995
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own