2015 Ford Edge Body & structure Problems

The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.

NHTSA ID

11747339

Incident

Jun 1, 2026

Mileage

100,000 mi

vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

NHTSA ID

11640676

Incident

May 16, 2024

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

NHTSA ID

11637924

Incident

Jan 21, 2025

Mileage

145,000 mi

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

NHTSA ID

11590833

Incident

May 26, 2024

Rear sunroof shattered spontaneously

NHTSA ID

11568406

Incident

Dec 15, 2023

I’m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off eventually. Causing injury. I can not get an explanation from FORD as the why this is happening! Other than it must be a manufacturer issue/defect etc.

NHTSA ID

11558000

Incident

Dec 1, 2023

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

NHTSA ID

11528176

Incident

Mar 8, 2023

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

NHTSA ID

11451391

Incident

Feb 10, 2022

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

NHTSA ID

11431000

Incident

Aug 30, 2021

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

NHTSA ID

11423147

Incident

Jul 1, 2021

THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.

NHTSA ID

11396998

Incident

Feb 10, 2021

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

NHTSA ID

11376956

Incident

Oct 24, 2020

Mileage

60,000 mi

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

NHTSA ID

11374113

Incident

Nov 10, 2020

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

NHTSA ID

11365947

Incident

Oct 21, 2020

Mileage

95,600 mi

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

NHTSA ID

11362985

Incident

Sep 28, 2020

Mileage

99,000 mi

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

NHTSA ID

11354105

Incident

Sep 1, 2017

Mileage

40,000 mi

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR. *JS

NHTSA ID

11323730

Incident

Mar 20, 2020

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

NHTSA ID

11290108

Incident

Dec 18, 2019

Mileage

35,000 mi

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

NHTSA ID

11289106

Incident

Nov 30, 2019

Mileage

48,000 mi

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

NHTSA ID

11269765

Incident

Jul 1, 2019

Mileage

90,000 mi

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

NHTSA ID

11254748

Incident

Aug 24, 2019

Mileage

67,800 mi

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

NHTSA ID

11252271

Incident

Aug 12, 2019

Mileage

50,000 mi

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

NHTSA ID

11246049

Incident

Aug 23, 2019

Mileage

40,000 mi

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

NHTSA ID

11217431

Incident

Oct 12, 2018

Mileage

34,219 mi

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

NHTSA ID

11204674

Incident

Jan 22, 2018

Mileage

31,000 mi