2015 Ford Edge Interior & seats Problems

Intermittently the seat heater for the drivers seat activates on its own. Goes to full heat getting extremely hot. Cannot initially turn down or off with the button on dash. Have to turn off vehicle and let it sit. Start vehicle - seat heater still on full. Sometimes the off/start sequence has to be repeated several times, before the button will work, lowering or turning off the seat heater. Incidents are increasing in frequency. Now taking more off/starts to get the seat heater to deactivate. Last incident. 5 off/start sequences over an 8-10 minute period.

NHTSA ID

11693332

Incident

Oct 12, 2025

I was driving on the freeway, when All of the sudden the driver seat started to move by itself, and the door locks started locking and unlocking by itself.

NHTSA ID

11635300

Incident

Jan 10, 2025

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempted to operate the rear trunk. The contact had to push up on the hatchback to move it upward with great force. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure a case was opened. The contact was referred to NHSTA Hotline for further assistance The approximate failure mileage was 176,000.

NHTSA ID

11628534

Incident

Dec 3, 2024

Mileage

176,000 mi

The contact owns a 2015 Ford Edge. The contact stated that the track underneath the front driver’s side seat had a sharp edge, which cut her ankle. The contact had a cut on the back of the right calf but did not seek medical attention. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11615963

Incident

Sep 20, 2024

Mileage

100,000 mi

The 2015 Ford Edge push button start key fob stopped working after replacing the CR2025 battery.. Now nothing works NO LOCK/UNLOCK/REMOTE START

NHTSA ID

11506766

Incident

Feb 9, 2023

The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.

NHTSA ID

11487185

Incident

Sep 1, 2022

Mileage

68,000 mi

FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.

NHTSA ID

10945452

Incident

Feb 28, 2016

Mileage

20 mi

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER LIFTGATE FOOT ACTIVATED FEATURE. WHILE THE LIFTGATE WAS OPENED, THE CONTACT REACHED INTO THE REAR PASSENGER SIDE WITH HIS LEG IN AN OUTWARD POSITION. A CHIME SOUNDED ONLY AS THE LIFTGATE WAS IN MOTION. THE MOVEMENT OF THE LEG ALERTED THE LIFTGATE TO ACTIVATE. THE CONTACT'S BODY PREVENTED THE DOOR FROM CLOSING COMPLETELY; HOWEVER, THE CONTACT'S LEFT SHOULDER AND CHEST WERE PARTIALLY PINNED IN NEAR THE TAIL LIGHT AREA. THE LIFTGATE REVERSE SENSOR DID NOT ACTIVATE. THE LIFTGATE MANUAL MECHANISM WAS ENGAGED NUMEROUS TIMES BEFORE OPERATING IN REVERSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIFTGATE MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE LIFT GATE SHOULD CHIME BEFORE IT BEGAN TO MOVE. THERE SHOULD ALSO BE AN OPTION TO KEEP THE DOOR LOCKED IN THE RAISED POSITION. *JS

NHTSA ID

10883502

Incident

Jul 20, 2015

Mileage

3,000 mi

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,750.

NHTSA ID

10874116

Incident

Jun 6, 2016

Mileage

4,750 mi

ISSUE 1: WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 85 DEGREES THE ENGINE SHUTTERS,ACCELERATES VERY SLOWLY AND THE ENGINE LIGHT FLASHES. THIS HAPPENS CONSISTENTLY ON SHORT AND LONG TRIPS WITHOUT ANY WARNING. ISSUE 2: VENTILATED/COOLED SEATS DO NOT WORK WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 75 DEGREES.

NHTSA ID

10873725

Incident

Jun 10, 2016

Mileage

7,000 mi

TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ID

10816895

Incident

Dec 27, 2015

Mileage

20,000 mi