See attached document for complaint.
- NHTSA ID
- 11740624
- Incident
- Apr 7, 2026
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2015 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 76 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 76, in the owner's own words
See attached document for complaint.
During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, Huntington Beach Ford and first they said they had the parts for recall 25V572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford Motor Company and Huntington Beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable and I would like to know when I can expect to get my car fixed.
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable and traveled to the floorboard while depressed. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle to avoid a crash with another vehicle. The contact stated that after the failure had occurred, the braking system warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 138,777.
Repeated incidents
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera initially displayed a distorted image intermittently; however, the failure had progressively worsened, and the rearview camera displayed a solid black image consistently. The message "Camera Unavailable - Contact Dealer" was displayed. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact’s employer owns a 2015 Ford Edge. The owner received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was upside-down. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera displayed a distorted image and or a black screen. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed while being displayed. Additionally, the camera remained displayed while shifted out of reverse(R). The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The approximate failure mileage was 132,000.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.
MULTIPLE INSTANCES of being blinded COMPLETELY by LED headlights of oncoming vehicles. PLEASE DO SOMETHING about this!
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the recalls remedy parts were not yet available. The dealer was contacted and confirmed that the recalls remedy parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of NHTSA Campaign Numbers 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.
The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .