2016 Ford Edge Owner Complaints

The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then taken to a local dealer, where an unknown diagnosis and repair were performed. The brake pads and brake lines had been replaced three times, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11756124

Incident

Jan 1, 2020

Mileage

160,000 mi

"Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership, [XXX] of [XXX], completed the 24E10 software flash under Repair Order #XXX, but Ford Corporate's SSSC portal (Contact ID: [XXX]) officially denied the consequential hardware replacement. They claim that because the new software prevents future codes, they are not responsible for the massive hardware degradation caused by forcing my engine to run on their old defective software for 157,000 miles before a fix was available. This is an attempt by Ford to evade financial responsibility for physical components destroyed by a known factory engineering defect." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755562

Incident

Aug 7, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.

NHTSA ID

11755289

Incident

Aug 6, 2026

Confirmed Coolant intrusion into the cylinder. Low coolant level, white exhaust smoke, runs rough, code P0303

NHTSA ID

11753876

Incident

Jun 1, 2026

The vehicle shake while idling, and a check engine light indicating code P0302 (Cylinder 2 Misfire). After looking under the hood the engine cooling system was severely low on coolant, and a loud sloshing liquid noise could be heard behind the dashboard. The vehicle was brought to an authorized Ford dealership, where technicians confirmed internal EcoBoost coolant intrusion into Cylinder 2 as documented in Ford Technical Service Bulletin TSB 22-2229. This structural design flaw creates an immediate safety hazard, as the engine is at risk of catastrophic failure and stalling while operating at highway speeds.

NHTSA ID

11750718

Incident

Jun 12, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle experienced the failure stated in the recall and the brake lines were replaced and the vehicle was repaired. The failure mileage was approximately 65,000.

NHTSA ID

11750201

Incident

Oct 10, 2025

Mileage

65,000 mi

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with bearing failure. The contact was informed that the bearing needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer, where it was diagnosed with a failed torque converter and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

NHTSA ID

11750103

Incident

Jul 2, 2026

Mileage

104,000 mi

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to perform the recall repair. The manufacturer was made aware of the failure. The contact stated that while stopped at a stop sign and depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to stop as intended. The failure mileage was 100,000.

NHTSA ID

11749300

Incident

Mar 10, 2026

Mileage

100,000 mi

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while the brake pedal was depressed, the pedal felt spongy and extended to the floorboard, and brake fluid leaked onto the ground. The local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who diagnosed that the passenger-side rear brake line had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

NHTSA ID

11749117

Incident

Jul 7, 2026

Mileage

120,000 mi

A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing flex plate. My vehicle is 10 years and 3 months old but only has 93000 miles. The dealership said they won't cover it because it is out of date and their customer service line was no help. There were no warning lights or codes that appeared on the display screen. My mechanic found the issue by taking somethings apart.

NHTSA ID

11748762

Incident

Jul 3, 2026

Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.

NHTSA ID

11748448

Incident

May 4, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal went to the floorboard while depressed. There was no warning light illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via live chat and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

NHTSA ID

11747987

Incident

Jul 2, 2025

Mileage

100,000 mi

Coolant leaking into cylinder. Runs rough, check engine light on

NHTSA ID

11745195

Incident

Jun 1, 2026

The engine did not want to go from a stop condition. I was pulling out if an intersection and the engine seemed to misfire. I almost got t-boned.

NHTSA ID

11744482

Incident

Jun 14, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving on several occasions and depressing the brake pedal to stop the vehicle, the message "Low Brake Fluid" was displayed, the brake pedal went to the floorboard, and the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the brake master cylinder had failed and the brake lines were leaking. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 190,214.

NHTSA ID

11744267

Incident

Jun 11, 2026

Mileage

190,214 mi

Check engine light on. Rough idle and start. Coolant intrusion in cylinders. Known Ford issue affecting engine. No recalls but Bulletin posted by Ford.

NHTSA ID

11743937

Incident

Jun 10, 2026

Check engine light and add coolant warning came on. When I let the car cool down, I looked and noticed coolant reservoir was completely empty. No puddle under vehicle. Walked to nearest auto parts store, bought 2 gallons of the needed coolant. Next day had vehicle towed to repair facility.

NHTSA ID

11742530

Incident

May 31, 2026

Engine coolant keeps getting severely low. Coolant intrusion into cylinder 3 is occuring causing severe misfire, low compression, coolant consumption, power loss, white smoke, that causes minor throat and eye irritation, and catalytic converter damage. Constant low coolant level increases risk of fire hazard of vehicle.

NHTSA ID

11742062

Incident

Apr 20, 2026

The contact owns a 2016 Ford Edge. The contact initially received a recall notice for NHTSA Campaign Number: 25V544000(Service Brakes, Hydraulics); however, the part for the repair was not available. The contact inspected his vehicle and discovered that the rear driver-side brake line hose had been leaking brake fluid. As the failure persisted, the "Brake Fluid Level Low Service Now" would appear on the instrument panel as the contact would have to replenish the brake fluid. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ID

11741814

Incident

Sep 17, 2025

Mileage

70,000 mi

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11741806

Incident

Aug 1, 2025

I have a ford edge 2016, which I can see online that many vehicles like mine are having the same problems. I am having a severe coolant leak into the engine. It trembles when I start it or when I am at a red light, white smoke leaks out of my exhaust when I first start my car after adding coolant. I am constantly adding coolant, mostly every other day because it burns it so fast. My vehicle alerts me if it is overheating when I am am low in coolant, which scares me to think of a fire. I don't have the money to fix such an expensive repair. I feel that this is Fords responsibility to fix such a big, dangerous and costly issue.

NHTSA ID

11741528

Incident

Nov 1, 2025

The contact owns a 2016 Ford Edge. The contact received a notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle would not come to a complete stop while depressing the brake pedal. No warning light illuminated. In addition, the contact stated that he was able to drive the vehicle to his residence, where upon further inspection, the right rear brake hose had begun to leak brake fluid. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that, prior to the failure, the left rear brake hose had ruptured and was replaced out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 125,215.

NHTSA ID

11740011

Incident

Feb 15, 2024

Mileage

125,215 mi

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11739518

Incident

May 22, 2026

The contact owns a 2016 Ford Edge. The contact received a notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and attempting to apply the brakes, the vehicle's rear wheels would lock and cause the vehicle to lose traction while the brake pedal was depressed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA ID

11739068

Incident

May 20, 2026

Mileage

150,000 mi

Torque Converter fails causing transmission to be replaced. No engine light.

NHTSA ID

11739051

Incident

Aug 7, 2025