RoadVitals

2000 Ford Excursion Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Aug 14, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 533 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2000 Ford Excursion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureOther / unspecified
Filed Aug 14, 2018

I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11119822
Incident
Aug 5, 2018
Body & structure
Filed Feb 16, 2009

PAINT IS PEELING OFF MY 2000 FORD EXCURSON. SEPERATING FROM THE PRIMER SIMILAIR TO MY 1988 BONCO II. *TR

NHTSA ID
10258745
Incident
Dec 28, 2008
Body & structure
Filed Apr 6, 2008

FACTORY PAINT IS CHIPPING AND PEALING ALL OVER 2000 EXCURSION. ORIGINALLY STARTED WHEN I PURCHASED THE VEHICLE USED IN 2002. HAVE TALKED WITH SEVERAL PEOPLE WITH EXCURSIONS AND PICK UP TRUCKS WITH THE SAME ISSUE. *TR

NHTSA ID
10223503
Incident
Apr 19, 2002
Body & structureDriver assistanceElectrical
Filed Mar 11, 2006

I PURCHASED MY 2000 FORD EXCURION IN SUMMER 2003. THE INTERIOR LIGHTS HAVE BEEN REPAIRED SEVERAL TIMES TIMES FOR STAYING ON RANDOMLY. THE BACKUP BEEPER HAS NEVER WORKED AND WHEN I TRIED TO HAVE BOTH ITEMS REPAIRED UNDER THE $2000 EXTENDED WARRANTY I BOUGHT THEY TOLD ME IT WAS NOT COVERED. I ALSO HAVE SEEN THE RECORDS FOR THIS VEHICLE FROM THE PREVIOUS OWNER (THAT THE DEALERSHIP ACCIDENTALLY SENT ME) AND THE VEHICLE HAD BEEN IN FOR THE SAME PROBLEMS AS I HAVE BEFORE I EVER PURCHASED IT AND THAT WAS NOT DISCLOSED. THE PAINT IN THE WINTER OF 2003-2004 STARTED PEELING OFF OF THE AREA BOVE THE WINDSHIELD AND THE ROOF OF MY VEHICLE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE IT HAD BEEN REPAINTED. I TOOK IT TO A BODY SHOP AND THEY TOLD ME THAT THE PAINT LINES SHOW THAT THE VEHICLE WAS NEVER REPAINTED AND THAT THEY HAVE SEEN SEVERAL FORD VEHICLES WITH THIS PROBLEM, AND FORD IS VERY RELUCATANT TO HELP PEOPLE IN THI SITUATION.. MY HUSBAND NOW HAS A FORD TRUCK TOO WHICH HE PURCHASED USED, AND HAS THE SAME INTERIOR LIGHT PROBLEMS I HAVE. THE LAST TIME I CONTACTED THE DEALER TO HAVE THE FORD REPRESENTATIVE CONTACT ME, I NEVER EVEN RECEIVED A PHONE CALL FROM THE SERVICE MANAGER OR FORD. THEY IGNORE MY CONTACT AND CALLS, ESPECIALLY RANDY IN THE SERVICE DAPARTMENT. THE ORIGINAL COMPLAINT I MADE TO THEM WAS 2 1/2 YEARS AGO AND THEY HAVE DONE NOTHING TO HELP ME OR RESOLVE MY PROBLEM. *NM

NHTSA ID
10152461
Incident
Dec 28, 2003
Body & structure
Filed Sep 23, 2004

THE PAINT IS PEELING OFF OF MY 2000 EXCURSION. THE DEALERSHIP BODY SHOP MANAGER, FORD REGIONAL MANAGER, SERVICE MANAGER AND EVERYONE WHO HAS LOOKED AT THE VEHICLE ALL AGREE THAT THIS IS A MANUFACTURING DEFECT IN THE LACK OF APPLICATION OF THE "SEAL COAT". I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHILE MY WARRANTY WAS STILL 100% VALID AND WAS CASUALLY BRUSHED ASIDE AS SURFACE SCRATCHES. NOW CHUNKS OF PAINT ARE FLAKING OFF OF THE BODY. THE DEALERSHIP AND FORD WANT ME TO PAY $1,000 PORTION OF REPAIRING/REPAINTING. I WANT THE DEFECTIVE PAINT FIXED. MEANWHILE I HAVE BEEN GETTING THE RUN AROUND FOR THE PAST 4-5 MONTHS. *JB

NHTSA ID
10093070
Incident
Mar 1, 2004
Mileage
40,000 mi
Body & structure
Filed Oct 1, 2003

WHILE DRIVING, THE DOOR OPENED AS THE CONSUMER MADE A TURN. THE FORCE FROM THE CONSUMER'S ARM AND BODY CAUSED THE DOOR TO ABRUPTLY OPEN WHILE THE VEHICLE WAS IN MOTION. *AK *JB

NHTSA ID
10033869
Incident
Jun 23, 2003
Mileage
101,000 mi
Body & structure
Filed Dec 10, 2002

CONSUMER STATES WHEN BRAKING THE VEHICLE SHAKES VIOLENTLY. TS

NHTSA ID
8024054
Incident
Nov 12, 2002
Body & structureBrakesSteering
Filed May 24, 2002

WHEN APPLYING BRAKES AT ANY SPEED THERE IS PULSATION FORWARD/BACKWARD MOTION. ALSO, VEHICLE IS TOO HEAVY FOR THE BRAKES. DEALER NOW RECOMMENDS NEW FRONT ROTORS, ROTORS ARE WARPED.*AK THE VEHICLE PULLS TO THE RIGHT AND THE LEFT. CONSUMER COMPLAINS OF STIFF STEERING AND THE REAR DOOR DOESN'T OPEN, NOR DOES THE PASSENGER SIDE REAR DOOR. IT IS HARD TO OPEN FROM THE INSIDE.

NHTSA ID
8010457
Incident
May 17, 2001
Body & structure
Filed Apr 17, 2002

WHILE SERVICING THE WINSHIELD WASHER FLUID RESEVOIR, I NOTICED AN AREA OF RUST LOCATED ON THE RIGHT SIDE OF THE VEHICLE WHERE THE FENDER JOINS THE FIREWALL. UPON CLOSER INSPECTION, THE SAME PROBLEM WAS OBSERVEDON THE LEFT SIDE. AFTER RETURNING THE VEHIVCLE TO THE DEALER FOR INSPECTION, THEY NOTED THAT THEY WOULD HAVE TO REMOVE BOTH FENDERS AND HOOD ETC. TO SEE HOW EXTENSIVE THE PROBLEM EXISTS. PRESENTLY, WE ARE AWAITING A FORD REPRESENTATIVE TO VIEW THIS VEHICLE AND RECOMMEND WHAT CORRECTIVE ACTION WILL BE REQUIRED. THEY HAVE HAD THIS VEHICLE IN THEIR POSSESSION FOR 10 DAYS. NLM

NHTSA ID
760807
Incident
Apr 4, 2002
Body & structureBrakesSuspension
Filed Jan 31, 2002

ON SEVERAL OCCASIONS, VEHICLE PULLS SLIGHTLY AT SLOWER SPEEDS 15-40 MPH AND VIOLENTLY AT SPEEDS ABOVE 55 MPH, THE PULLING WOULD OCCUR TO BOTH THE LEFT AND RIGHT SIDES AND INTENSIFY AS THE BRAKES GET HOTTER, DEALER REPLACED DISC BRAKE ROTORS AND PADS, ALIGNED FRONT END AND ROTATED TIRES, HOWEVER REPAIRS DID NOT REMEDY PROBLEM, TECH STATES THAT ENGINEERS ARE WORKING ON REPAIR SOLUTION. *TT

NHTSA ID
564217
Incident
Sep 27, 2000
Body & structure
Filed Jan 15, 2002

DEALER STATED THAT THE POWER DOOR ACTUATERS "SHORT OUT ON THESE VEHICLES QUITE OFTEN."*AK

NHTSA ID
756872
Incident
Jan 15, 2002
Body & structure
Filed Oct 9, 2001

CONSUMER WENT TO OPEN UPPER PART OF LIFTGATE AND STRUTS DID NOT HOLD, LIFTGATE FELL DOWN. HAD NOT CONTACTED DEALER. *AK

NHTSA ID
897487
Body & structureSuspension
Filed Aug 8, 2001

RUBBER MOUNT ATTACHED TO BOTTOM OF FRAME IS TOUCHING THE SPRING, CAUSING VEHICLE TO BOTTOM OUT, AND FRONT END TO SHIFT FROM SIDE TO SIDE ON A GRAVEL ROAD. THERE IS ONLY APPROXIMATELY LESS THAN 1/8 OF A INCH OF CLEARANCE WHICH IS NOT ENOUGH TO ABSORB SHOCK. OTHER FORD HEAVY DUTY TRUCKS HAVE 3 TO 3 1\2 INCH OF CLEARANCE. *AK *SLC

NHTSA ID
893831
Incident
Nov 1, 2000
Body & structure
Filed Jan 19, 2001
1 injury reported

OWNER INADVERTENTLY CLOSED THE REAR TRI-DOORS ON THE VEHICLE IN THE WRONG ORDER, WHICH RESULTED IN EXPLOSION OF REAR WINDOW GLASS, CAUSING CUTS TO HIMSELF. *CJ

NHTSA ID
558967
Incident
Sep 4, 2000
Body & structureBrakesSuspension+1 more
Filed Oct 3, 2000

THIS VEHICLE SHAKES, RATTLES AND ROLLS CONSTANTLY , ALIGNMENT 3 SEPERATE TIMES, EXTREMELY HARD TOO STOP, NOTHING BUT PROBLEMS WITH FRAME AND CHASSIS. I AM CURRENTLY WAITING FOR A DSB HEARING IN REGARDS TO FORD REPURCHASING VEHICLE AS PREVIOUSLY THEY DENIED REPURCAHE OF VEHICLE. I HAVE ALSO SUBMITTED ALL OF MY REPAIR ORDERS TO FORD FOR REVIEW AND I AM TOLD I WILL HAVE TO TESTIFY AT THE DSB HEARING AND HAVENT RECEIVED A DATE FOR SAME. THIS VEHICLE IS THE WORST TOO TRY AND CONTROL, STOP OR DRIVE DUE TO STEERING WHHEL SHAKES, FRAME STABILITY AND LACK THERE OF.

NHTSA ID
733343
Incident
Oct 26, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .