Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2000 Ford Excursion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.
CAR WAS STOPED AND I TURNED THE LIGHTS ON AND THE HEADLIGHTS WOULD NOT TURN ON. THE PLUG THAT THE LIGHTS PLUG IN TO WAS REPLACED AND THE LIGHTS WORD. IT SEEMS THAT THE CENTER POST ON BOTH OF THEM HAD BURNED OUT.
WAS DRIVING, WHEN I TURNED THE LIGHTS ON THAY WOULD NOT WORK. CENTER POST OF THE PLUG THAT CONNECTS THE HEADLIGHT BULB BURNED OFF ON BOTH HEADLIGHTS AT 115000 MILES. BOTH HEADLIGHTS WERE NOT WORKING. I REPLACED THE PLUGS AND THE LIGHTS ARE WORKING.
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE HEADLIGHT SWITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
HEADLIGHT SWITCH FEEL OFF- I SEE FORD WAS TO NOTIFY CUSTOMERS IN 2006 ABOUT THIS PROBLEM AND THEY DID NOT NOTIFY ME. *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. AS STATED IN NHTSA CAMPAIGN ID NUMBER 01V075000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH), THE HEAD LAMP SWITCH KNOB FRACTURED AND SEPARATED. THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 101,650. UPDATED 06/17/08. *LJ
TL*- THE CONTACT STATED THAT THE 2000 FORD EXCURSION HAD A DEFECTIVE SWITCH. THE HEADLAMP SWITCH FRACTURED AND SEPARATED FORM THE HEADLAMP. HE USED A PAIR OF PLIERS TO TURN WHAT WAS LEFT OF THE HEADLIGHT SWITCH TO TURN THE LIGHTS ON. THE CONTACT STATED THAT HE CURRENTLY HAS 88,275 MILES ON. AT THE TIME OF THE FIRST FAILURE THE VEHICLE HAD AN ODOMETER READING OF 70,000 MILES . HE WAS INFORMED BY THE DEALERSHIP THAT THERE WAS RECALL 01V075000. HE WAS INFORMED THAT THIS VEHICLE DIDN'T QUALIFY FOR THE RECALL. THE CONTACT WILL BE FILING A COMPLAINT WITH THE MANUFACTURER AND WILL SUBMIT WITH HARD COPY. *AK
DT*: THE CONTACT STATED THE KNOB FOR THE HEADLIGHTS HAS DETACHED FROM THE VEHICLE. THERE IS A NHTSA RECALL, # 01V075000, REGARDING THE HEADLIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT: THE HEADLIGHT SWITCH KNOB BROKE AND SEPARATED FROM THE SWITCH. CONSUMER MATCHED THE RECALL CAMPAIGN THAT WAS ALREADY IN EFFECT, BUT IT DOES NOT COVER THE OWNERS VEHICLE ALTHOUGH THE PROBLEMS WERE EXACTLY THE SAME. THERE WERE NO PROBLEMS OR WARNINGS BEFORE THE KNOB BROKE.*AK *SB
HEAD LIGHT SWITCH KNOB FRACTURE AT DASH BOARD CONNECTION. HEADLIGHT SWITCH KNOB FELL OFF. UNABLE TO TURN HEADLIGHTS ON - SAFETY ISSUE. OTHER NHTSA THAT HAS SAME ISSUE WITH SAME YR AND MODEL 01V075000. FORD SAYS NOT ACCORDING TO MY VIN.
BUTTON WHICH TURNS ON HEADLIGHTS BROKE OFF OF SWITCH. I FOUND THAT THERE WAS A RECALL FOR 2000 EXCURSIONS FOR THIS PARTICULAR DEFECT BUT WHEN I WENT TO THE DEALERSHIP AND LATER CALLED FORD THEY CLAIMED THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THEY INSIST THAT I HAVE TO BUY THE $85 HEADLIGHT ASSEMBLY JUST TO GET THE $5 KNOB. I AM CURRENTLY USING A PAIR OF NEEDLENOSE PLIERS TO TURN HEADLIGHTS ON AND OFF WHICH IS UNSAFE WHEN DRIVING.*AK
I WENT TO TURN ON MY HEADLIGHTS AND THE KNOB BROKE. I AM UNABLE TO TURN ON MY HEADLIGHTS WITHOUT USING A PAIR OF PLYERS. I HAVE BEEN TRYING TO FIND A REPLACEMENT KNOB AND ONE IS NOT AVAILABLE WITHOUT BUYING FROM FORD THE WHOLE HEADLAMP SWITCH FOR 85.00. ALL I NEED IS A 5.00 KNOB. I SAW ON YOUR WEBSITE THAT CERTAIN 2000 FORD EXCURSIONS WITH THIS SAME PROBLEM WERE RECALLED TO FIX THIS PROBLEM. FORD IS SAYING MINE IN NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND THAT IF THIS WAS A PROBLEM, HOW THEY CAN ONLY RECALL CERTAIN ONES. *NM
WHILE DRIVING, THE CONSUMER WAS INFORMED BY A POLICE OFFICER THAT THE TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERATIVE. THE CONSUMER ALSO STATED THE WINDSHIELD WIPER MOTOR WAS INOPERATIVE AND THERE WAS A RECALL ON BOTH PROBLEMS. *JB
WHILE TURNING ON HEADLAMP SWITCH IT CAME OFF IN MY HAND. TOOK VEHICLE TO DEALER REGARDING RECALL #01S09 WAS TOLD ONLY VEHICLES BUILT AT KENTUCKY PLANT 10/8 - 10/30/99 WERE COVERED. MY VEHICLE WAS BUILT 11/6/99. DEALER REFUSED TO REPLACE PART FREE.
THE HEAD LIGHTS FAILED. *JB
THE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL#01V075000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS INCLUDED. *JB SCC
NOB USED TO TURN ON AND OFF HEADLIGHTS BROKE OFF IN CONSUMER'S HAND. CONSUMER CAN'T GRIP NOB TO TURN LIGHTS ON AND OFF. A TOOL HAS TO BE USED TO PULL WHATS LEFT OUT OR IN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE TURNING ON HEADLIGHTS SWITCH BROKE OFF. CONTACTED DEALER, AND DEALER STATED VEHICLE WAS NOT ON RECALL.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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