2000 Ford Excursion Problems

Michelin Defender LTX M/S size 265/75R16. 4 new tires installed less than 60 days and 1,800 miles by Costco before incident. Tire air pressure checked prior to a trip. On the trip, 1 tire rapidly deflated without warning on the freeway in Arizona. Barely had enough time to pull off the freeway and onto the shoulder. The tire showed no punctures, or tread separation, but the tire sidewalls were wrinkled and distorted. Took tire to Costco for warranty and the tire shop could not find any internal punctures and were unable to determine as to why the tire went flat. They said they have never seen a tire fail like this.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

I WAS DRIVING AND A SPARK PLUG POPPED OUT IN THE IGNITION COIL POPPED OUT

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED THIS TRUCK 3 MONTHS AGO FROM MIKE MAROONEY NORTH. WHEN I GOT HOME I NOTICED IT WOULD NOT STAY IN PARK AT ALL. THIS CAUSED IT TO ROLL DOWN THE STREET WITH MY BABY IN IT. I HAVE MADE OVER 50 ATTEMPTS TO GET THE DEALER TO PUT ME IN A SAFE VEHICLE OR REFUND THE $3200 BACK. THEY REFUSE TO CALL ME BACK OR EMAIL ME. THEY TOLD ME IT WAS FIXED AFTER 3 DAYS BUT IT WASNT.

IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

2000 FORD EXCURSION, UNIT 1 WAS DRIVING EASTBOUND ON THE OHIO TURNPIKE IN THE MIDDLE LANE WHEN THE LEFT FRONT AXLE BROKE CAUSING THE WHEEL TO COME OFF. VEHICLE CAME TO FINAL REST ON THE SOUTH SIDE SHOULDER. *BF THE LEFT FRONT AXLE HAD BROKEN OFF, THE LEFT FRONT ROTOR TO THE WHEEL WAS DAMAGED AND THE LEFT FRONT SIDE OF THE BUMPER WAS SLIGHTLY DENTED INWARD TOWARD THE BODY OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT # 10-0303-90)*JB

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

THE FRONT RIGHT SEAT OCCUPANT HAD USED THE SEAT HEATER. THE NEXT DAY, THE SEAT COVER AND CUSHION WAS BURNED THROUGH. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT HOME. APPARENTLY THE HEATING ELEMENT CAUGHT FIRE.

FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.

CAR WAS STOPED AND I TURNED THE LIGHTS ON AND THE HEADLIGHTS WOULD NOT TURN ON. THE PLUG THAT THE LIGHTS PLUG IN TO WAS REPLACED AND THE LIGHTS WORD. IT SEEMS THAT THE CENTER POST ON BOTH OF THEM HAD BURNED OUT.

WHEN I'M DRIVING AR A SLOW PACE, GOING AROUND CORNERS OR BACKING UP SLOWLY TO PARK... THE STEERING IS VERY HARD TO TURN. I'VE HAD THE POWER STEERING PUMP AND GEAR BOX REPLACED AND NOW A YEAR LATER IT'S DOING THE SAME THING.

IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

WINDSHIELD WIPERS RUNNING IN INTERMITTENT MODE. STARTED TO SMELL AN ELECTRICAL BURNING SMELL IN THE INTERIOR CABIN. WINDSHIELD WIPERS STARTED TO MOVE VERY SLOWLY. I TRIED TO TURN WIPERS TO ON-SLOW AND ON-FAST MODE AND THEY WORKED ERRATICALLY. I PULLED OFF ROAD AND STOPPED VEHICLE AND SMOKE WAS POURING OUT OF DRIVERS SIDE ON OUTSIDE OF WINDSHIELD WHERE WIPER MOTOR IS LOCATED. I RAN FOR MY FIRE EXTINGUISHER BUT DID NOT HAVE TO USE IT. WIPERS ARE NOT FUNCTIONING AT THIS TIME. I HAVE NOT REPLACED ANY PARTS AT THIS TIME AND I AM FILLING A COMPLAINT. I SEE THERE IS A NHTSA CAMPAIGN ID# 01V258000 THAT I BELIEVE INVOLVES MY VEHICLE. I CALLED FORD MOTOR COMPANY AND THEY NOTED MY CONCERNS AND SAID THERE WAS NO RECALL ON MY VEHICLE AT THIS TIME. *TR

MY 2000 EXCURSION WAS PARKED IN THE YARD AND WE HAD JUST UNLOADED GROCERIES. THE 2 BOTTOM DOORS WERE CLOSED ON THE BACK OF THE VEHICLE AND THEN THE TOP DOOR/WINDOW WAS CLOSED NORMALLY AS WE ALWAYS DO AND THE WHOLE WINDOW JUST SHATTERED INTO 1000'S OF PIECES. MY HUSBAND JUMPED BACK WHEN THE GLASS STARTED FLYING AND FALLING SO NO ONE WAS INJURED. THIS HAPPENED ONCE....WINDOW IS STILL NOT REPLACED. I DON'T HAVE THE MONEY TO DO IT. THAT HAPPENED AT THE END OF MARCH. TWO DAYS AGO, WHILE THE CAR WAS SITTING IN THE DRIVEWAY IN FRONT OF THE GARAGE, OVERNIGHT SOMETIME, THE RIGHT REAR WINDOW DID THE SAME THING AND SHATTERED FOR NO APPARENT REASON. NOW I HAVE TWO WINDOWS GONE AND AM UNABLE TO USE MY CAR. THIS HAPPENED ON THE NIGHT OF THE 22ND INTO THE 23RD OF MAY 2009 THE WINDOWS WERE OPEN ENOUGH FOR VENTILATION. TEMP AGAIN WAS MODERATE, ABOUT 65-68. I DON'T UNDERSTAND THIS. NOW I WONDER WHEN THE NEXT ONE WILL DISINTERGRATE AND THIS VEHICLE IS NOT EVEN 10 YEARS OLD. I FEEL THE FORD COMPANY SHOULD DO SOMETHING ABOUT THIS. THIS CAR IS NOT ABUSED IN ANY WAY AND THIS SHOULD NOT HAVE HAPPENED. *TR

I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

PAINT IS PEELING OFF MY 2000 FORD EXCURSON. SEPERATING FROM THE PRIMER SIMILAIR TO MY 1988 BONCO II. *TR

ABOUT A MONTH AGO MY 200 FORD EXCURSION SERVICE ENGINE SOON LIGHT CAME ON. THEN 2 DAYS LATER MY OVERDRIVE LIGHT STARTED FLASHING AND IT WOULD JERK WHEN CHANGING GEARS. THE FORD DEALERSHIP WHERE I LIVE HAS HAD IT IN AND OUT OF THE SHOP 4 TIMES WITH NO REMEDY. I HAVE ALREADY SPENT $400.00 WITH IT NOT FIXED. FRONT SPEED SENSOR AND THE REAR SENSOR HAVE BOTH BEEN REPLACED. ALSO TRANSMISSION FLUID WAS DRAINED AND REPLACED. I THEN CAME ACROSS MANY OTHER FORD OWNERS THAT HAVE HAD THIS SAME PROBLEM. *TR

WHEN DRIVING THE VEHICLE SHIFTED HARD. PLEASE PROVIDE MORE INFORMATION. *JB

2000 FORD EXCURSION, UNIT 1 WAS DRIVING EASTBOUND ON THE OHIO TURNPIKE IN THE MIDDLE LANE WHEN THE LEFT FRONT AXLE BROKE CAUSING THE WHEEL TO COME OFF. VEHICLE CAME TO FINAL REST ON THE SOUTH SIDE SHOULDER. *BF THE LEFT FRONT AXLE HAD BROKEN OFF, THE LEFT FRONT ROTOR TO THE WHEEL WAS DAMAGED AND THE LEFT FRONT SIDE OF THE BUMPER WAS SLIGHTLY DENTED INWARD TOWARD THE BODY OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT # 10-0303-90)*JB

FRONT MANUAL HUBS ON 2000 FORD 4WD. EXCURSION SEEM TO BREAK APART FREQUENTLY. U JOINTS ON FRONT END MAKES NOISE EVERYTIME I MAKE A SHARP TURN. DOES NOT SOUND RIGHT. *TR

1999-2003 DIESEL FORD EXCURSION AND ALL F SERIES WITH 7.3LTR TURBO DIESEL.. MASSIVE FUEL LEAKS COMMON . PASSENGER SIDE HIGH PRESSURE LINE RUBS THROUGH OVER TIME DUE TO FAULTY BRACKETING LEADING TO LARGE FUEL SPILL IN UPPER VALLEY ..HARD TO LOCATE AND EASILY OVERLOOKED.. FUEL POURS DOWN BACK OF MOTOR AND COULD POTENTIALLY IGNITE ON EXHAUST.....EXHAUSTS COMMONLY LEAK AT FLANGE AT BACK OF TURBO HOUSING ON DOWN PIPE . CAN POTENTIALLY FILL CAB WITH CO2 AND BYPASSES ALL EMISSIONS CONTROLS NUMEROUS REPORTS RECORDED ON DIESEL FORUMS ... HELP! *TR

I HAD BEEN OUT OF TOWN WHEN MY 2000 FORD EXCURSION HAD A DOOR AJAR DUMMY LIGHT FAIL TO SHUT OFF. I ATTEMPTED TO FIGURE OUT WHAT WAS CAUSING THE DOOR AJAR LIGHT TO REMAIN ON BUT NEVER DID FIND THE PROBLEM. I ENDED UP DRIVING HOME SO I COULD MAKE AN APPOINTMENT WITH MY DEALER TO HAVE IT CHECKED OUT. I WAS ABLE TO GET THE TRUCK HOME, BUT AS I WAS DRIVING THROUGH MY SUBDIVISION MY TRUCK MADE A NOISE, THEN MADE A MUCH LOUDER NOISE, AND BEGAN RUNNING REALLY ROUGH. A STRONG ODOR OF FUEL FILLED THE PASSENGER COMPARTMENT OF MY TRUCK. I IMMEDIATELY SHUT OFF THE ENGINE SO MY TRUCK WOULDN'T IGNITE, BUT THAT LEFT ME STRANDED IN THE MIDDLE OF THE ROAD. I HAVE SINCE BEEN TOLD THAT THE TRITON V10 ENGINE BLEW A SPARK PLUG AND IT'S BEEN QUOTED AT $4200 TO BE REPAIRED AT THE CLOSEST DEALERSHIP AND $3500 AT THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT I HAVE TO HAVE IT TOWED AGAIN. *JB

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 50 MPH SHE EXPERIENCED A FRONTAL VEHICLE CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS DID NOT SECURE HER INTO THE SEAT. THE CONTACT WAS INJURED WHEN HER BODY SLAMMED INTO THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 187,000.

2000-2005 FORD EXCURSION MANUFACTURED WITH NO CENTER POSITION SHOULDER HARNESS OR 3RD SEAT HEAD RESTRAINT. FORD SHOULD OFFER RETROFIT KIT TO UPDATE VEHICLE.*AK

I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE WHEELS WERE LOSING AIR. HE TESTED THE RIMS BY SUBMERGING THEM IN WATER AND CONCLUDED THAT STRESS CRACKS WERE PRESENT. THE COMPANY REPLACED THE RIMS. ON ANOTHER OCCASION, WHILE DRIVING, THE RIM BLEW APART ON THE HIGHWAY. THE CONTACT PULLED ONTO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED. THE MANUFACTURER REQUESTED THAT HE RETURN THE RIM TO HAVE IT INSPECTED AND LATER STATED THAT THE DEFECT WAS CAUSED BY THE CONTACT. THE MANUFACTURER WILL NOT RETURN THE RIM UNLESS THE CONTACT PROVIDES HIS INSURANCE INFORMATION SO THEY CAN FILE A CLAIM ON HIS BEHALF. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT WAS SITTING IN THE DRIVER'S SEAT WITH THE ENGINE OFF WHEN HE SMELLED A BURNING ODOR. HE THEN OBSERVED THE FRONT PASSENGER HEATED SEAT IGNITED INTO FLAMES. THE CONTACT EXTINGUISHED THE EXTENSIVE FLAMES. THE FRONT PASSENGER SEAT WAS COMPLETELY DESTROYED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THE VEHICLE BE INSPECTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

2000 FORD EXCURSION DIESEL. SEAT HEATER IN PASSENGER SIDE OVERHEATED AND BURNED OUT ALL WIRING IN THE SEAT BASE AT 96,000 MILES. *JB