RoadVitals

2000 Ford Excursion Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
533
Latest Mar 3, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
86
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Dec 10, 1999

What this page shows

Our database holds 533 NHTSA owner-reported complaints for the 2000 Ford Excursion. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 533 · page 1 of 22

Filed Mar 3, 2026

The vehicles frame is rotted and there are multiple rust holes in the frame. 3/4 of the chassis is gone and at risk of buckling at any moment.

NHTSA ID
11721815
Incident
Feb 19, 2026
AirbagsDriver assistance
Filed Aug 8, 2023

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

NHTSA ID
11537112
Incident
Jan 1, 2010
Tires & wheels
Filed Jan 26, 2022

Michelin Defender LTX M/S size 265/75R16. 4 new tires installed less than 60 days and 1,800 miles by Costco before incident. Tire air pressure checked prior to a trip. On the trip, 1 tire rapidly deflated without warning on the freeway in Arizona. Barely had enough time to pull off the freeway and onto the shoulder. The tire showed no punctures, or tread separation, but the tire sidewalls were wrinkled and distorted. Took tire to Costco for warranty and the tire shop could not find any internal punctures and were unable to determine as to why the tire went flat. They said they have never seen a tire fail like this.

NHTSA ID
11449011
Incident
Jan 18, 2022
Filed Jun 29, 2021

Sunroof glass flew off the vehicle. It hit a car behind me. Was driving about 60 mph. Happened June 29, 2021 at approximately 10:45 am.

NHTSA ID
11422854
Incident
Jun 29, 2021
Engine
Filed Oct 1, 2020

I WAS DRIVING AND A SPARK PLUG POPPED OUT IN THE IGNITION COIL POPPED OUT

NHTSA ID
11362184
Incident
Oct 1, 2020
Mileage
186,571 mi
ElectricalExterior lighting
Filed Jul 23, 2020

THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.

NHTSA ID
11341204
Incident
Jun 1, 2019
Driver assistanceElectricalEngine
Filed Mar 7, 2019
Fire reported

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11184842
Incident
Mar 14, 2018
Brakes
Filed Jan 24, 2019

I PURCHASED THIS TRUCK 3 MONTHS AGO FROM MIKE MAROONEY NORTH. WHEN I GOT HOME I NOTICED IT WOULD NOT STAY IN PARK AT ALL. THIS CAUSED IT TO ROLL DOWN THE STREET WITH MY BABY IN IT. I HAVE MADE OVER 50 ATTEMPTS TO GET THE DEALER TO PUT ME IN A SAFE VEHICLE OR REFUND THE $3200 BACK. THEY REFUSE TO CALL ME BACK OR EMAIL ME. THEY TOLD ME IT WAS FIXED AFTER 3 DAYS BUT IT WASNT.

NHTSA ID
11171884
Incident
Nov 10, 2018
Mileage
187 mi
Body & structureOther / unspecified
Filed Aug 14, 2018

I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11119822
Incident
Aug 5, 2018
Steering
Filed Jun 18, 2018

WHEN I'M DRIVING AR A SLOW PACE, GOING AROUND CORNERS OR BACKING UP SLOWLY TO PARK... THE STEERING IS VERY HARD TO TURN. I'VE HAD THE POWER STEERING PUMP AND GEAR BOX REPLACED AND NOW A YEAR LATER IT'S DOING THE SAME THING.

NHTSA ID
11102263
Incident
Jun 14, 2018
Mileage
220,000 mi
Tires & wheels
Filed Mar 7, 2018
Crash reported3 injuries reported1 death reported

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

NHTSA ID
11076641
Incident
Aug 10, 2017
Mileage
150,000 mi
Interior & seats
Filed Feb 13, 2018
Fire reported

THE FRONT RIGHT SEAT OCCUPANT HAD USED THE SEAT HEATER. THE NEXT DAY, THE SEAT COVER AND CUSHION WAS BURNED THROUGH. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT HOME. APPARENTLY THE HEATING ELEMENT CAUGHT FIRE.

NHTSA ID
11072763
Incident
Feb 11, 2018
Mileage
227,000 mi
ElectricalInterior & seats
Filed Jan 22, 2018
Fire reported

FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.

NHTSA ID
11064149
Incident
Jan 2, 2018
Mileage
292,000 mi
Filed Jun 8, 2016

PAINT PEELING, STARTED SEVERAL YEARS AGO AND HAS GOTTEN WORSE.

NHTSA ID
10873204
Incident
Jan 1, 2006
Filed Mar 25, 2016

I WAS SITTING OUTSIDE ON MY PATIO AND I HEARD A CRANKING SOUND OVER AND OVER AGAIN AND I THOUGHT IT WAS SOMEONE IN NEED WHEN I WENT TO GO LOOK IT WAS MY VEHICLE SOUNDING LIKE IT WAS CRANKING BY ITSELF AND THEN IT STARTED SMOKING UNDER THE HOOD AND UNDER THE VEHICLE. MY KEYS WERE IN MY APT THE WHOLE TIME AND MY VEHICLE WAS PARKED. I CALLED THE FIRE DEPT. AND THEY SAID THAT IT WAS A ELECTRICAL SO THEY DISCONNECTED THE BATTERY ONLY. SO IT IS UNKNOW

NHTSA ID
10851712
Incident
Mar 25, 2016
Mileage
135,000 mi
BrakesSteeringSuspension
Filed Mar 25, 2016

IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

NHTSA ID
10851524
Incident
Mar 23, 2016
Mileage
134,000 mi
Engine
Filed Mar 14, 2016

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE INDEPENDENTLY STARTED. THE CONTACT DISABLED THE BATTERY. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE HEATER AND THE INTERIOR LIGHTS WOULD ACTIVATE WITHOUT THE VEHICLE IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 111,000. THE VIN WAS UNAVAILABLE. *TR

NHTSA ID
10846457
Incident
Mar 13, 2016
Mileage
111,000 mi
Interior & seats
Filed Dec 15, 2015

TURNED ON MY HEATED DRIVERS SEAT AS I LEFT MY DRIVEWAY, SHORTLY AFTER I SMELLED SOMETHING BURNING. PULLED INTO STORE PARKING LOT, TURNED EXCURSION OFF, GOT OUT, THINKING IT WAS SOMETHING IN THE ENGINE OR BRAKES. DIDN'T FIND ANYTHING. FINISHED MY DAY, ARRIVED HOME AND NOTICE A BLACKISH BROWN AREA ON DRIVERS SEAT. FURTHER INSPECTION WAS THAT THE SEAT HAD A BURNT AREA. THANK GOODNESS WHEN I PULLED INTO THE PARKING LOT EARLIER THAT I TURNED THE EXCURSION OFF THUS DISENGAGING THE HEAT SEAT. OTHERWISE I FEEL THE EXCURSION WOULD HAVE CAUGHT ON FIRE.

NHTSA ID
10810602
Incident
Dec 10, 2015
Mileage
200,000 mi
EngineSteering
Filed Oct 22, 2015

STEERING SWAYS ITS HARD TO DRIVE IT FEELS LIKE STEERING ISN'T STABLE

NHTSA ID
10785441
Incident
Apr 7, 2015
Mileage
130,000 mi
ElectricalExterior lighting
Filed Oct 13, 2015

CAR WAS STOPED AND I TURNED THE LIGHTS ON AND THE HEADLIGHTS WOULD NOT TURN ON. THE PLUG THAT THE LIGHTS PLUG IN TO WAS REPLACED AND THE LIGHTS WORD. IT SEEMS THAT THE CENTER POST ON BOTH OF THEM HAD BURNED OUT.

NHTSA ID
10781835
Incident
Sep 5, 2015
Mileage
115,000 mi
Electrical
Filed Oct 13, 2015

THE NOB ON THE HEADLIGHT SWITCH IS LOOSE, IT WORKS BUT I SEE ON A WEB SIGHT THAT THERE IS A RECALL ON THE HEADLIGHT SWITCH BUT MY DEALER SAYS THAT THAT THERE WAS NO RECALL, WHATS THE DEAL?

NHTSA ID
10781821
Incident
Oct 13, 2015
Mileage
115,000 mi
Exterior lighting
Filed Oct 13, 2015

WAS DRIVING, WHEN I TURNED THE LIGHTS ON THAY WOULD NOT WORK. CENTER POST OF THE PLUG THAT CONNECTS THE HEADLIGHT BULB BURNED OFF ON BOTH HEADLIGHTS AT 115000 MILES. BOTH HEADLIGHTS WERE NOT WORKING. I REPLACED THE PLUGS AND THE LIGHTS ARE WORKING.

NHTSA ID
10781810
Incident
Sep 12, 2015
Mileage
115,000 mi
Tires & wheels
Filed Jul 13, 2015

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH MASTERCRAFT COURSER AWT TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION. THE VEHICLE VEERED FROM LEFT TO RIGHT, THE TREAD SEPARATED, AND THE REAR PASSENGER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE TREAD SEPARATED AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 104,027. THE TIRE FAILURE MILEAGE WAS 95,404. UPDATED 09/10/15*LJ

NHTSA ID
10733638
Incident
Jul 10, 2015
Mileage
104,027 mi
Exterior lighting
Filed Jan 29, 2015

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE HEADLIGHT SWITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID
10679704
Incident
Dec 3, 2012
Mileage
170,000 mi
Engine
Filed Nov 14, 2014

WHY DO MY SPARK PLUGS KEEP BLOWING OUT ON THIS [XXX] THING???? THIS IS EXTREMELY DANGEROUS & I'M SURE PEOPLE HAVE DIED FROM THIS CONTINUING TO HAPPEN ON THE FORD TRUCKS WITH ALUMINUM HEADS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10655119
Incident
Nov 14, 2014
Mileage
145,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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