RoadVitals

1997 Ford Explorer Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest May 22, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,731 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1997 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

The 25 most recent of 66, in the owner's own words

Transmission
Filed May 22, 2007

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE VEHICLE SHUT OFF AND THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. ADDITIONALLY, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DEALER WAS NOTIFIED OF THE ROLL BACKS. THE CONTACT PLACES BRICKS BEHIND TWO WHEELS TO KEEP THE VEHICLE SECURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 100,000.

NHTSA ID
10191465
Incident
Feb 1, 2007
Mileage
100,000 mi
Other / unspecifiedTransmission
Filed May 1, 2006

PARKED ON A SLIGHT SLOPE WITH THE ENGINE OFF, MY 97 FORD EXPLORER ROLLED BACK 5 FEET BY ITSELF, COMING CLOSE WITH COMING TRAFFIC! *NM

NHTSA ID
10156477
Incident
Apr 27, 2006
Mileage
88,215 mi
Transmission
Filed Jun 15, 2005

DT: THE OVERDRIVE LIGHT INTERMITTENTLY CAME ON. DEALER SAID IT COULD EITHER BE A LOOSE CONNECTION OR MOISTURE IN THE SYSTEM. AFTER ABOUT FIVE MILES ON THE ROAD, THE TRANSMISSION WAS SLIPPING. PULLS IN SECOND GEAR. TRANSMISSION FINALLY FAILED.*AK *SB

NHTSA ID
10125342
Incident
Apr 28, 2005
Mileage
128,000 mi
Transmission
Filed Mar 15, 2005

WHILE DRIVING 35 MPH TRANSMISSION ENGAGED ITSELF INTO 4-WHEEL DRIVE. AS A RESULT, VEHICLE LOST POWER, AND WOULD NOT SHIFT GEARS. DEALER STATED TRANSMISSION BURNED ITSELF OUT, AND NEEDED TO BE REBUILT. *AK

NHTSA ID
10115169
Incident
Feb 18, 2005
Mileage
123,260 mi
Transmission
Filed Nov 12, 2004

WHILE SHIFTING GEARS VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

NHTSA ID
10099907
Incident
Sep 10, 2004
Transmission
Filed Jul 2, 2004

WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND THE OVERDRIVE LIGHT APPEAREED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED.*AK

NHTSA ID
10080339
Incident
Jun 24, 2004
TransmissionVisibility
Filed Mar 7, 2004

IN SEARCHING THE INTERNET, I'VE FOUND THERE ARE MANY PEOPLE WHO HAVE SUFFERED THE SAME PROBLEMS THAT I HAVE HAD. I HAVE A 1997 FORD EXPLORER EDDIE BAUER EDITION. THE CLIMATE CONTROL SYSTEM FAILED IN 1998 AND I TOOK IT TO LES PINKAM LINCOLN MERCURY IN ELIZABETHTOWN, KY FOR REPAIR. WITHOUT EVEN LOOKING AT IT, THE TECHNICIAN TOLD ME THAT THE BLEND AIR DOOR HAD BROKEN AND IT WOULD COSTS $800 TO REPAIR IT. THINKING HE WAS LYING, I TOOK IT TO BILL COLLINS FORD IN LOUISVILLE, KY. AGAIN, THE SAME RESULTS AND REPAIR ESTIMATE. TECHNICIANS AT BOTH PLACES, TOLD ME IT'S A COMMON PROBLEM. I EVENTUALLY HAD LES PINKAM REPAIR IT. IT SEEMS THAT FORD WOULD DESIGN A SYSTEM THAT WOULDN'T REQUIRE THE COMPLETE REMOVAL OF THE DASH TO REPAIR IT, MUCH CONTINUE WITH A DESIGN WITH SO MANY PROBLEMS. YEARS LATER AND THE PROBLEM HAS HAPPENED AGAIN. IN ADDITION I CAME ACROSS TSB ARTICLE NUMBER 98-23-20 IN MY SEARCHES, BUT COULDN'T FIND THE ARTICLE AT YOUR WEB-SITE. I ALSO HAVE HAD THE TRANSMISSION REBUILT TWICE AND FINALLY REPLACED IT WITH ONE FROM A SALVAGE YARD. I COULDN'T SEE REPAIRING IT A THIRD TIME WHEN A FORD TECHNICIAN AND PRIVATE YARD COULDN'T FIX IT. BOTH TIMES WITHIN 13 MONTHS AFTER REPAIR, THE CAR WOULD SUDDENLY COMPLETELY FAIL AND TACH OUT AS IF IT WERE IN NEUTRAL. I COULD GET IT TO DO IT WITH A FORD TECHNICIAN AND HIS CODE SENSOR PLUGGED IN. THIS HAS COME CLOSE TO HAVING ME GET REAR ENDED ON THE INTERSTATE 65, ESPECIALLY WHEN ITS IN CRUISE CONTROL. FOR NO REASON AT ALL THE TRANSMISSION WOULD COMPLETELY DISENGAGE AND THE ENGINE WOULD ALMOST COMPLETELY TACK OUT BEFORE I COULD HIT THE BRAKE PEDALS TO DIS-ENGAGE. TO MAKE A LONG STORY SHORT, I'VE SPENT ALMOST $6000 IN REPAIRS SINCE OWNING THIS VEHICLE. IN ADDITION, I'VE HAD IT IN FOR MANY RECALLS. ALL I'VE EVER GOT OUT OF FORD OR THE DEALERS IS, SORRY ABOUT YOUR LUCK. SURELY THERE IS SOMETHING YOUR AGENCY CAN DO ABOUT THIS. MY TRANSMISSION PROBLEMS, WERE PRETTY SCARY. *JB

NHTSA ID
10060649
Incident
Jan 1, 1998
Mileage
42,000 mi
Transmission
Filed Jan 1, 2004

TRANSMISSION OUT BEFORE I REACHED 87,000 MILES. WHEN MY HUSBAND CHANGED THE TRANSMISSION FLUID, LARGE CHUNKS OF METAL CAME OUT. THE PROBLEM OCCURED WHEN DRIVING HOME FROM KROGERS AND VEHICLE DID NOT SHIFT OUT OF 2ND GEAR, RMPS WENT UP PAST 4000, THEN VEHICLE WOULD LOSS POWER. WOULD TAKE MY FOOT OFF GAS TIL RMPS 0, THEN REPEAT THIS CYCLE FOR MY 5 MILES HOME. MY HUSBAND TOWED VEHICLE TO PEFFLEY FORD OF DAYTON, OHIO ON DEC 24, 2003. THEY SAID THIS IS NORMAL FOR THAT MANY MILES, BUT ACCORDING TO MY SEARCH, THIS IS NOT. FORD TRANSMISSIONS HAVE BEEN PROBLEMS FOR OTHER BUYERS. COULD HAVE BEEN FATAL IF I WAS ON INTERSTATE. WE ARE BEING CHARGE $2100 FOR A NEW TRANSMISSION, TODAY IS JAN 1, 2004 AND I DON'T EVEN HAVE IT BACK.*AK

NHTSA ID
10051480
Incident
Dec 23, 2003
Mileage
78,000 mi
Transmission
Filed Dec 23, 2003

THE TRUCK'S OVERDRIVE LIGHT BLINKED AND THE ENGINE LIGHTS CAME ON. WHEN THIS OCCURRED THE TRUCK FAILED TO GO INTO OVERDRIVE AND THE # 3 CYLINDER MISFIRED. THE DEALERSHIP INDICATED THIS COULD BE CAUSED BY AUTOMATIC TRANSMISSION FAILURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

NHTSA ID
10051965
Incident
Dec 19, 2003
Mileage
61,000 mi
Transmission
Filed Nov 24, 2003

LOSS OF REVERSE. FAILURE OF BEARING RACE ABOVE VALVE BODY CAUSED FLUID TO BE PORTED TO BOTH FORWARD AND REVERSE DRIVE AT SAME TIME. WHEN REVERSE WAS SELECTED, THE VEHICLE WOULD ONLY TRAVEL IN REARWARD DIRECTION TWO TO THREE FEET BEFORE BINDING AND ALL MOTION CEASED. DRIVE FORWARD WAS NOT ADVERSELY EFFECTED BEFORE THE REPAIRS WERE COMPLETED. FORD MOTOR COMPANY RECOMMENDED THE REPLACEMENT OF THE TRANSMISSION WITH A REBUILT UNIT AT THE COST OF $2800. WITH ONLY 61000 MILES ON THE VEHICLE, I OPTED FOR A SECOND OPINION. A RELIABLE TRANSMISSION SHOP DIAGNOSED THE PROBLEM WITH THE "EXPLODER" TRANSMISSION AND COMPLETELY REBUILT THE UNIT FOR HALF THE FORD REPLACEMENT COST. *LA

NHTSA ID
10047480
Incident
Sep 17, 2003
Mileage
61,061 mi
Transmission
Filed Oct 22, 2003
Crash reported

CONSUMER TURNED ON THE IGNITION SWITCH AND THE ALARM CHIMED, INDICATING THAT A DOOR WAS AJAR. DRIVER GOT OUT TO CHECK THE DOORS. HEARD SOMETHING THAT SOUNDED LIKE THE GEAR WAS ENGAGING. THEN VEHICLE SUDDENLY BEGAN TO ROLL BACKWARDS. CONSUMER GRABBED THE STEERING WHEEL BUT WAS DRAGGED 300 FEET BEFORE THE VEHICLE CAME TO A STOP BY SLAMMING INTO A NEIGHBOR'S HOUSE.*AK

NHTSA ID
10044560
Mileage
46,000 mi
Transmission
Filed Feb 7, 2003

THE VEHICLE WILL NOT SHIFT BACK TO AUTO, ITS STUCK ON AUTO LOW. PLEASE PROVIDE ANY FURTHER INFORMATION. PH

NHTSA ID
10006773
Incident
Feb 7, 2003
Mileage
94,187 mi
Transmission
Filed Dec 17, 2002

TRANSMISSION FAILURE. TS

NHTSA ID
10000176
Incident
Oct 1, 2002
Mileage
50,000 mi
SteeringTransmission
Filed Sep 9, 2002

TRANFER CASE WILL LOCK UP FOUR WHEEL DRIVE. AND THERE WAS DIFFICULTY IN STEERING. SEE SERVICE BULLENTIN 99-14-2. *AK

NHTSA ID
8018241
Incident
Sep 1, 2002
Transmission
Filed Jul 24, 2002

WHILE ON VACATION FROM CALIFORNIA GOING TO MONTANA I WAS DRIVING DOWN A 7% GRADE WITH MY FAMILY IN THE CAR, OUR TRANSMISSION STARTED TO SPIN AND WE LOST ALL FOWARD/BACKWARD PROPULSION. UPON CONTACTING THE NEAREST FORD DEALER, THEY STATED THE O-RINGS ON OUR NEW TRANSMISSION FILTER WERE BROKEN. THEY STATED THEY REPLACED THEM AND CHARGED US 200+ DOLLARS (WE HAVE SINCE FOUND OUT THAT THERE ARE NO O-RINGS ON THE TRANSMISSION FILTER FOR THIS MAKE AND MODLE OF VEHICLE) THE PROBLEM REOCCURED WHILE IN THE MOUNTAINS. FORD THEN STATED THAT WE NEEDED A NEW TRANSMISSION, HOWEVER, IN THE TOWN WE WERE IN ON VACATION, THEY WERE UNABLE TO PUT ONE IN. WE THEN TOOK THE VEHICLE TO THE GMC DEALER WHO PUT IN THE TRANSMISSION ACCORDING THE INSTRUCITON AND RECOMMENDATION FROM FORD AT A COST OF $2700. THE GMC DEALER WAS HAVING DIFFICULTY FINDING A SUITABLE PLACE TO ATTACH THE OVERDRIVE WIREING TO THE NEW TRANSMISSION. FORD TALKED THEM THROUGH IT AND I AND MY TWO SMALL CHILDREN WERE ON OUR WAY HOME (AFTER FLYING MY HUSBAND HOME WHO HAD TO RETURN TO WORK). WE WERE HEADED OUT OF TOWN AND THE TRANSMISSION STARTED TO SPIN AGAIN. WE WERE TOWED BACK TO THE GMC DEALER WHO CONTACTED THE FORD TECHS. THE FORD TECHS. STATED THAT THE TRANSMISSION HARNESS THAT WAS ORIGINALLY PUT ON OUR VEHICLE WAS NOT CORRECT AND THAT THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH THEM BECAUSE THEY DON'T ALLOW THE VEHICLE TO SHIFT PROPERLY AND EVENTUALLY EVERYTHING LOCKS UP. THEY STATED THAT IT SHOULD BE RECALLED BUT HASN'T YET. THEY SENT THE GMC DEALER A NEW HARNESS WHICH STILL WAS NOT THE RIGHT ONE. THE GMC DEALER THEN BUILT A HARNESS FOR MY VEHICLE TO GET ME HOME AS I HAD BEEN STRANDED IN MONTANA FOR THREE WEEKS AT THIS POINT LIVING IN MOTEL ROOMS WITH MY TWO SMALL CHILDREN. AT THIS POINT FORD IS TAKING NO RESPONSIBLITY FOR THIS PROBLEM. NOW MY VEHICLE IS AT THE FORD SERVICE CENTER IN TEMECULA CA AND THERE CONT. TO BE A PROBLEM WITH THE TRANSMISSION. HELP PLEASE THIS IS AN EXTREME DANGER!!*AK

NHTSA ID
764694
Incident
Jul 1, 2002
Transmission
Filed Jul 2, 2002

ON SLIGHT INCLINES VEHICLE ROLLS EITHER UP OR DOWN HILL. DEALER HAS BEEN NOTIFIED.*AK

NHTSA ID
8013204
Transmission
Filed Jun 28, 2002

WHILE VEHICLE IS PARKED ON SLIGHT INCLINE, VEHICLE ROLLS EITHER UP OR DOWN HILL. *AK CONSUMER STATES THIS HAPPENS WHEN THE ENGINE IS TURNED OFF AND THE EMERGENCY BRAKE HAS NOT BEEN APPLIED. *SLC

NHTSA ID
8012958
Powertrain (other)Transmission
Filed May 28, 2002

TRANSFER CASE BEARING BROKE WHILE DRIVING, CAUSING EXCESSIVE SHIMMERING AND SHAKING, DRIVER LOST CONTROL AND THE VEHICLE WENT OFF THE ROAD IMMEDIATELY. AFTER REPAIRS, MAIN DRIVESHAFT BEARING FAILED WITH SAME RESULT.*AK

NHTSA ID
8010529
SuspensionTransmission
Filed May 13, 2002

WHILE DRIVING STEERING WAS STIFF, AND CONSUMER COULD HEAR A GRINDING NOISE IN FRONT END OF VEHICLE. WHEN MAKING A TURN FELT LIKE WHEELS WERE GOING TO LOCK UP. VEHICLE WAS TOWED TO A FORD DEALER, AND THEY STATED THAT FRONT AND REAR SENSOR IN TRANSFER CASE HAD GONE BAD. CONSUMER STATED THAT ON MAY 4TH PROBLEM REOCCURRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8009658
Incident
Nov 1, 2001
Driver assistanceTransmission
Filed Apr 25, 2002

ENGINE HAS BEEN SOUNDING DIFFERENT SINCE THROTTLE RECALL OOV422000 WAS DONE IN DECEMBER OF 2001. WHILE DRIVING 75-80 MPH THERE WAS A LOUD NOISE. VEHICLE WAS TAKEN TO DEALER WHO STATED TRANSMISSION NEEDED TO BE REPLACED. *AK

NHTSA ID
8008642
Incident
Apr 19, 2002
Transmission
Filed Mar 14, 2002

MY VEHICLE DEVELOPED A CLUNK IN THE REAR END WHICH I ASSUMED WAS A PROBLEM WITH THE REAR DIFFERENTIAL. WHEN I TOOK IT TO MY MECHANIC HE FOUND THERE WAS A PROBLEM IN THE TRANSFER CASE. AFTER REPAIRING THE TRANSFER CASE HE THEN FOUND THAT THE PROBLEM ORIGINATED IN THE TRANSMISSION AND THAT IT WAS A COSTLY REPAIR. I WOULD NOT HAVE THOUGHT MUCH ABOUT THIS EXCEPT FOR THE FACT THAT HE HAD ANOTHER FORD EXPLORER WITH THE SAME PROBLEM IN HIS SHOP AT THE SAME TIME. I CONTACTED FORD MOTOR COMPANY ABOUT THIS PROBLEM BUT THEY DENY EVER HAVING THIS PROBLEM OR HAVING ANY DEALERSHIPS REPORTING THIS TYPE OF DEFECT.*AK

NHTSA ID
759375
Incident
Feb 28, 2002
Body & structureEngineTransmission
Filed Feb 26, 2002

DRIVERS DOOR LOCK NOT WORKING PROPERLY, GASKET CYLINDER FRONT COVER, TORQUE CONVERTER SHUDDER, CATALYTIC CONVERTER, RT BANK EXHAUST MANIFOLD; THESE PROBLEMS HAVE BEEN CORRECTED, BUT NEW ONES MOUNT EVERY WEEK. NOW THERE IS A PROBLEM WITH THE STEERING, BEING CHECKED TOMORROW. *AK

NHTSA ID
758681
Transmission
Filed Jan 29, 2002

VEHICLE WOULD MAKE A "GRINDING" NOISE WHILE ACCELERATING AND STOPPING. A DEALERSHIP AND INDEPENDENT MECHANIC CONCLUDED THAT NOISE WAS COMING FROM TRANSFER CASE, V8 ENGINE, AUTOMATIC TRANSMISSION, ALL-WHEEL DRIVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

NHTSA ID
8003033
EngineTransmission
Filed Jan 24, 2002

CONSUMER STATED WHEN VEHICLE WAS BEING STARTED IT SOUNDED LIKE A DIESEL ENGINE, THE ENGINE LIGHT WAS APPEARING ON THE DASHBOARD, CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, CONSUMER STATES VEHICLE IS NOW ON ITS 3RD ENGINE. *JB

NHTSA ID
564085
Incident
Dec 10, 1999
Transmission
Filed Jan 17, 2002

CONSUMER EXPLAINS THAT WHILE HAVING PARKED THE VEHICLE IN A DRIVEWAY WITH A SLIGHT INCLINE, DRIVER LEFT THE VEHICLE RUNNING IN PARK, WHILE STANDING IN THE DOORWAY THE VEHICLE ROLLED UP THE DRIVEWAY AND STRUCK ANOTHER VEHICLE. *JG

NHTSA ID
564007
Incident
Nov 30, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .