2017 Ford F-150 Owner Complaints

I scheduled an appointment for a recall on my truck. The appt was set for Monday. The dealership in Pensacola, FL picked up my vehicle and claims they do not have the ability to service the recall. However, prior to scheduling the appt, the truck was driven from Seguin, TX to Pensacola without any issues because we have a family emergency with my father in the hospital. Upon arriving in Pensacola, the issue that has the recall started so I immediately set the appt. The dealership has had my truck for 3 days and plans on holding it for an unknown amount of time as they do not know how to service the recall. The recall service would fix the issue my truck is experiencing, and I know the remedy does not take multiple days to perform. I need my truck back, but the dealership does not understand that I need to go back to Texas with my truck functioning properly. So, I just wanted to make a complaint about the dealership in Pensacola, FL having little to no knowledge about to perform the recall remedy and attempting to perform multiple services that will cost me money I do not have because I was not prepared to pay when the recall service should be free. Highly disappointed with them and the fact that I have no way to go back to Texas with my truck.

NHTSA ID

11756587

Incident

Aug 12, 2026

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

NHTSA ID

11756355

Incident

Jul 13, 2026

While driving the trucks transmission gets stuck on a gear and then eventually shifts making the car jerk so hard that it cause some serious head banging. Scared to drive from horror stories of truck down shifting while on the highway. 10r80 problems.

NHTSA ID

11756086

Incident

Jul 18, 2026

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under NHTSA Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.

NHTSA ID

11755883

Incident

Aug 6, 2026

Mileage

95,782 mi

My truck locks into a gear when driving, usually 3rd or 5th gear, but at times 1st or 6th gear. When I stop at an intersection it's difficult to start moving. At times it'll clear after driving awhile, but not always. Sometimes stopping and restarting the truck will help in the moment, but not always. This is a serious safety issue, especially when highway driving, or trying to start from a stop in traffic at an intersection. I took it to the dealer under the NHTSA Recall No.: 26V237. This didn't help the issue, and upon researching the issue I discovered that the Slead frame was the issue. so I took it back to the dealer and they did a diagnostic on it and said it was the Lead Frame, however, the proper code for that recall didn't appear so they would not replace the lead frame for me. The service manager advised me that he would submit it for the recall, however he has had three other vehicles in a week that were having the same issues, and Ford denied the repair. This is obviously not an isolated problem, and should be researched further and possibly a separate recall needs to be established for it.

NHTSA ID

11755629

Incident

Jun 1, 2026

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.

NHTSA ID

11755550

Incident

Aug 3, 2026

Mileage

106,000 mi

The contact owns a 2017 Ford F-150. The contact stated that while driving on several occasions at various speeds, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to a dealer where the recall repair was performed; however, after leaving the dealer, the powertrain warning light illuminated. The contact stated that the GPS became inoperable with the "Navigation Fault" message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

NHTSA ID

11755194

Incident

Jul 15, 2026

Mileage

162,000 mi

The 10-speed transmission exhibits severe and dangerous shifting behaviors. It frequently shudders and jerks extremely hard when shifting between gears.Most critically, the transmission fails to properly engage into gear. While driving, I came to a complete stop at a red light in active traffic. When the light turned green and I attempted to accelerate, the transmission would not engage into gear, leaving the vehicle completely immobilized and just sitting there in the middle of traffic. Because the truck failed to take off and move forward, it created an immediate road hazard and almost caused me to be severely rear-ended by the traffic behind me.This transmission hesitation and failure to engage poses an immediate and severe safety risk of a high-speed collision.

NHTSA ID

11755117

Incident

Jul 17, 2026

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The contact stated that while driving approximately 45 MPH around a bend, the rear wheels spun out, causing the contact to lose control of the vehicle. The front end and rear then struck the center median, and the vehicle stopped in the middle of the highway. The contact had not sustained any injuries. A Police report was not filed. The contact stated that there were unknown fluids leaking from the vehicle, possibly due to the crash. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

NHTSA ID

11755018

Incident

May 17, 2026

Mileage

110,000 mi

I bought my f150 a year ago. now I’m experiencing timing issues, Vvt solenoid failure (all four) . Loss of power, limp mode, failure to shift etc … I’ve had several mechanics look at it .

NHTSA ID

11754844

Incident

Jul 1, 2025

While driving at highway speeds, with my family in the truck, the 10-speed automatic transmission suddenly and violently executed an uncommanded, unrequested downshift from 9th gear down to 2nd gear. This caused severe, abrupt vehicle deceleration and immediate safety hazard on a public roadway. I was fortunate that no other cars were near me and I was not turning at the time, otherwise it could have been catastrophic. No warning lights or fault codes appeared on the dashboard prior to or during the event. I immediately brought it to a reputable transmission shop which test drove it and stated that the CDF Drum bushing had likley shifted as it is a well known problem with this Model and Year and that it was dangerous to drive without replacing

NHTSA ID

11754671

Incident

Aug 3, 2026

My truck has shown wrench on dash multiple times, dropped gear several times suddenly. Less than 10 years old but over 150,000 miles so Ford has agreed to a fix under extended warranty program 26N04. Unfortunately they were allowed to add the phrase whichever comes first. This eliminates me from getting them to fix the cause which is the lead frame module. A PCM will not fix a bad part. This is a dangerous safety issue that should be fixed by Ford. Please save lives and get them to replace all lead frame modules if code finds it bad. It could affect anyone’s family member if an accident results.

NHTSA ID

11754626

Incident

Jun 14, 2026

While driving on the highway on several occasions, the transmission drops from 6th gear to a lower gear, either seeming to slip, or locking the wheels causing a bad jerk. i have an appointment in two days , but am concerned that there may be more damage to my vehicle that will show up later due to this issue. I had another dealership try to charge to to repair my truck. i am hopefull that the new dealership will do right by me.

NHTSA ID

11754354

Incident

Jul 30, 2026

To the Office of Defects Investigation:I am writing to formally report a critical data reporting error on NHTSA.gov involving a 2017 Ford F-150 (VIN: [XXX]).This vehicle is covered under NHTSA Campaign 26V370000 (Ford Recall 26S28) for the transmission downshift defect. I hold the physical manufacturer recall notification letter sent by Ford Motor Company confirming my truck's inclusion.The vehicle experienced the exact unexpected downshifting failure described in the campaign, resulting in a collision in [XXX]. However, when searching my VIN on both the Ford portal and the official NHTSA.gov VIN lookup tool, the database now erroneously reflects "0 Open Recalls."I request that the Office of Defects Investigation audit Ford's compliance reporting for this specific VIN. The manufacturer's database is generating false completion data, masking an active safety risk, and misrepresenting historical defect data to the public. I am having a hard time uploading my documents I will send via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753381

Incident

May 7, 2025

Vehicle Safety Hazard & Recall Remedy Denial Recall: 26S28 / NHTSA Campaign 26V237 Summary of Issue: I am experiencing active, unsafe vehicle symptoms directly tied to Recall 26S28, including intermittent transmission signal loss, warning lights, and abrupt downshifts while driving. I initially contacted Ford in April/May 2026 immediately following the recall notice, but was informed no remedy or repair parts were available at that time, forcing me to operate a vehicle with a known driveability and safety hazard for three months. Now that the vehicle is at the dealership, Ford is refusing to perform the physical lead frame replacement under the recall/field action solely because the vehicle has not latched a permanent Diagnostic Trouble Code (DTC), despite the technician confirming physical hardware failure. Safety Impact & Systemic Failure: 1. Defect Root Cause: The lead frame degradation is the primary root physical defect of Recall 26S28, not secondary damage. 2. Unreasonable Safety Risk: Forcing drivers to operate vehicles experiencing active downshifting and loss of drive power until a specific DTC latches poses an immediate highway crash hazard. 3. Inadequate Remedy Program: Ford’s requirement for a specific stored DTC creates an unreasonable barrier to recall execution, denying necessary hardware repairs to vehicles experiencing the exact safety failure described in the recall. Ford must be held accountable for providing a functional physical remedy for vehicles exhibiting active recall symptoms, regardless of whether a transient electrical fault registered a permanent DTC code.

NHTSA ID

11753033

Incident

May 1, 2026

Our 2017 Ford F150 Raptor is having issues with hard shifting. It does a clunking and jerking noise while changing into certain gears, 3rd and 4th. It sounds like the transmission is about to fall out. Ford has had to do a software diagnostic on it. It will work for a while then will hard shift again. It has been doing this on and off again since 2021. This issue is not remedy by a software update for it. We (my husband and family with us) have been driving on the interstate picking up speed to change lanes and it shift so hard it scares myself and my adult children. I am scared to drive it on the interstate because one day I am afraid it is going to do it so bad and cause us to have an accident! This is dangerous. It will even do it now at low speed in the city! I want to know why the F150's and the F150 Raptors have not been recalled for this! Even our Ford service advisor mention we may want to make a complaint to NHTSA.

NHTSA ID

11752997

Incident

Aug 3, 2021

I am reporting a vehicle safety failure and dealership diagnostic non-compliance regarding Safety Recall 26S28 (NHTSA Campaign 26V237000) on my 2017 Ford F-150. While accelerating, the vehicle suddenly lost its transmission output shaft speed sensor signal, dropping the truck into a dangerous, low-power fail-safe "Limp Mode" that locked the transmission into 3rd/5th gear. An advanced diagnostic scan prior to dealership service confirmed stored trouble codes P0722 (Output Shaft Speed Sensor) and P061A. I brought the vehicle to a certified Ford dealership for the safety recall remedy. The dealership applied a software update and dismissed my hardware failure complaint, stating no active codes were present. Because this is an intermittent electronic defect, it rarely throws a permanent dashboard light at idle in a service bay. The dealership appears to have only run a basic surface-level scan, failing to check the deeper Continuous Memory Diagnostic Trouble Codes (CMDTCs) or Permanent Code menus where intermittent transmission safety faults are archived. The dealership's failure to deeply investigate verified safety defect codes before clearing computer memory leaves consumers exposed to recurring power loss on active roadways. I am seeking a mandated dealer rescan of the deep-set modules or a formal tracking document of this failure to protect my warranty coverage when the hardware fails again.

NHTSA ID

11752082

Incident

Jul 22, 2026

The contact owns a 2017 Ford F-150. The contact stated that rainwater was leaking from the headliner and caused water damage to the front seats and carpet, and there was mold inside the headliner of the vehicle. The vehicle was taken to the dealer on several occasions, and the moon roof seals were replaced and the drainage tubes were installed, but the failure persisted. The vehicle was recently taken to a second dealer who diagnosed that the water was entering the vehicle from the rear of the ceiling. The cause of the failure was not yet determined. The contact stated that the mold aggravated a previous health condition. No medical treatment was required. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 7,487.

NHTSA ID

11751481

Incident

Jul 20, 2017

Mileage

7,487 mi

The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission would not shift normally. The vehicle was inspected by an authorized Ford dealer on multiple occasions, including diagnostic visits on 10/09/2023, 05/12/2025, and 02/09/2026. Ford later issued recall 26S28 involving the powertrain control module/transmission control system, and the recall remedy was performed. After the recall repair was completed, the original drivability concern continued, including sluggish shifting and delayed engagement between gears. As a second attempted repair related to the wrench warning light and transmission concern, the dealer identified the possibility of a faulty transmission lead frame and reviewed replacement under the applicable coverage. However, the dealer refused to replace the lead frame because the related fault code was not currently present during their inspection. The intermittent nature of the failure causes the code to clear after the vehicle is restarted, making it difficult to capture during a dealer visit. I provided photographic proof showing the wrench warning light was present after picking up the vehicle on the same day the recall repair was supposedly completed. Despite this evidence and the continued symptoms, the lead frame replacement was not performed. The vehicle has not been involved in a crash, but the intermittent loss of normal transmission operation creates a safety concern, especially during acceleration, merging, or uphill driving. The issue has been reported to Ford and inspected by a Ford dealer. Repair documentation, photos, and service records are available.

NHTSA ID

11750956

Incident

Jul 14, 2026

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and the rear driver’s side of the vehicle slid to the left, and the front passenger’s side of the vehicle crashed into another parked vehicle. The contact exited the vehicle and discovered that due to the impact, there was windshield fluid leaking out of the windshield washer fluid reservoir onto the ground, and the vehicle caught on fire. The contact entered a local AutoZone, retrieved a fire extinguisher, and extinguished the fire. The local fire department was contacted. The contact stated that no air bag was deployed. A police report was filed. A Fire Department report was not filed. The contact had a cut on the right arm, and the medical team in the ambulance patched up the arm; no further medical attention was needed. The vehicle was towed to the residence, where it was self-diagnosed that the steering and ball joint assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. A dealer was contacted and stated that the remedy was not yet available and would not be available until July 26th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11750882

Incident

Apr 16, 2026

Mileage

100,000 mi

my 6 speed transmition started shifting erratically. i took it to ford dealership and they did a pcm software download recall and it didnt help. the technition said he drove it and put on the wokorder. no codes stored issue not in leadframe. 1no codes stored to replace leadframe. transmition not shifting properly, most likely cause is internal clutch burnt. i asked what my next thing to do was and she said they would only change the transmition at my cost. this truck is shiftng in 5th and keeps shifting ranomly without showing on the gear panel. it does the same in 6th gear. between 4th and 5th it shifts real hard. all the symtoms of the lead frame recall and they said they wont touch it unless i put a new transmition in.

NHTSA ID

11749588

Incident

Jul 6, 2026

The contact owns a 2017 Ford F-150. The contact received notification for NHTSA Campaign Number: 26V237000 (Power Train); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The contact stated that when attempting to make a left turn and depressing the accelerator pedal, the RPMs increased to the redline indicator, and the contact immediately released the accelerator pedal. The failure occurred twice, and the vehicle jerked while the accelerator pedal was depressed and proceeded forward. While driving at approximately 65 MPH, the vehicle failed to shift into sixth gear, and the failure became persistent. While driving at various speeds, the vehicle failed to shift into sixth gear and suddenly downshifted to third gear. The wrench warning light illuminated intermittently and became persistent. A local dealer was contacted and confirmed that the recall remedy was unavailable. An appointment was scheduled to inspect the vehicle, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

NHTSA ID

11749341

Incident

Apr 14, 2026

Mileage

89,000 mi

The April 2026 recall for the 6R80 transmission (2015- 2017 F-150s) involves a software update to prevent unintended downshifts to first gear, which, if left unaddressed, can cause significant damage to the transmission and torque converter. The recall aims to prevent this damage, not cause it, though the underlying defect—if it causes violent, abrupt downshifts-can lead to transmission failure, including issues with the torque converter. The pcm tells the transmission what gear to shift into. The trs is what signals the pcm to tell the transmission what gear to shift into. I am saying all of this because I am have a bad downshifting problem almost like it’s causing the transmission to slip it has been doing this for months and I think it is causing more failure in my truck. It is getting worse and worse and this is my only reliable vehicle to get to work. I’ve called ford and they told me to keep driving but I don’t feel safe. They also quoted me for a new transmission saying the problem will occur again if I get one so I don’t get the point in doing that but I think it’s causing my transmission to go out and my torque converter to go out. I am out of ideas and don’t know what to do. I cannot afford a new transmission and it’s unfair to me that it’s their problem and I got quoted a new transmission. Also if I keep driving it and it messes up they are going to deny that that recall isn’t the problem I’m not sure what to do.

NHTSA ID

11749166

Incident

May 6, 2026

Failing transmission lead frame on a 2017 F-150 with a 6-speed transmission causing sudden, violent downshifts into low gears at highway speeds, risking severe rear-end crashes. On XXX, an authorized Ford dealership retrieved diagnostic trouble codes P0720 and P0722, confirming hardware component failure. The official dealership Repair Order explicitly states the transmission lead frame requires removal and replacement. This specific hardware failure is explicitly covered under Ford Recall 26S28 / NHTSA Campaign 26V237. Page 4 of the official Part 573 Safety Recall Report mandates that if a vehicle exhibits these specific codes prior to receiving the software update, dealers must replace the lead frame at no charge. The manufacturer and dealership are refusing to perform this mandatory safety remedy, citing 'Advanced Notice' status, leaving a verified unsafe vehicle on the road. Video evidence of hydraulic lock link: [XXX] Video evidence of hydraulic lock link 2: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11748919

Incident

Jun 26, 2026

Ford Motor Company conducted the Recall that is referenced on 04/14/2026. It is now 07/07/2026 (almost 3 months later) and FORD still has not provided the fix for this recall. It is my understanding that this recall is a software issue; if so, why has FORD taken so long to provide the fix. The reason for my complaint at this time is that i was using my Ford F-150 on the TURO platform. TURO is a car sharing platform. The Ford was being rented on the TURO platform when the recall happened in April 2026. That individual that had the truck rented had to return the vehicle due to this safety recall. Also, on the day of the recall, TURO "delisted" the truck (which is required by law or by TURO's policy) and it can not be rented again until that safety recall is addressed. Also, i had another booking on the TURO platform that had to be cancelled because of this safety recall. Thus, this safety recall has not impacted me financially as well as other individuals that use their vehicles to produce an income to make a living. At this point, I rarely use the truck as well due to this safety recall. I believe that FORD should provide the remedy/corrective action for this safety issue sooner than later. To identity such an issue then to take this long to provide the fix (especially is this is a software issue), seems egregious. I would like some assistance in pressing FORD to provide this fix due to the safety issue itself and due to the financial loss that it has caused. I'm attaching a report from the TURO platform (excluding the names of the renters) in order to see the potential financial impact.

NHTSA ID

11748758

Incident

Apr 14, 2026