Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 1,469 NHTSA owner-reported complaints for the 2017 Ford F-150. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 1,469 · page 1 of 59
I was traveling at approximately 60 mph. Suddenly, my vehicle downshifted from a high gear to a low gear, locking up my back tires and forcing the RMPs on the engine to redline. I barely maintained control. Was lucky that the road conditions were favorable. As my speed declined, the transmission corrected.
Doenshift to lower gear causing speed reduction. Wrench symbol on panel cluster.
Recall 26N04. Ford intentionally set only 4 qualifying diagnostic codes for free defect repair. Codes 0720 and Codes 0722 were intentionally omitted even though same root cause. My 2nd complaint. Astro Ford in D’Iberville, MS and Ford charging me $2300 for this. I coded 0720 and 0722. It does not appear the NHTSA or anyone can or is even willing to help. I find it disgusting Ford can get away with this. No way to work, missing income and now I must lay $2300. Nobody is looking out for me or folks like me with this BS Ford recall.
Transmission range and output sensors failed inside the molded leadframe, triggering P0720 and P0722. Ford program 26N04 denied coverage because the codes were not on the approved list. The violent downshifting in my truck has made it undriveable and I am unable to go to work and I am being treated horribly.
The contact owns a 2017 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly failed to operate as intended while attempting to shift into first gear. The contact stated that the vehicle intermittently went into LIMP Mode. On one occasion, the transmission warning light illuminated during the failure. The contact stated that the transmission failure had occurred after the dealer completed a software update associated with the transmission. The contact stated that a service center confirmed the transmission failure by telephone. The manufacturer was made aware of the failure by telephone and referred the contact to the dealer for assistance. The failure mileage was 89,820.
The contact owns a 2017 Ford F-150. The contact stated that while driving at 55 MPH, the check engine warning light illuminated, and the transmission unexpectedly downshifted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where DTC: P0715 was retrieved. The contact was informed that the recall repair could not be completed without additional fault codes. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 59,060.
My 2017 Ford F-150 with SYNC 3 (software version 3.0, build 23219, the latest version Ford offers for this vehicle) has a recurring defect with hands-free phone calls. When a call comes in while my phone ([XXX]) is connected through Android Auto, the call displays as connected but there is no audio in either direction — I cannot hear the caller and the caller cannot hear me. Outgoing calls work normally. Ford's published workaround for this known defect is a setting ("Use Phone Ringtone"), but on my vehicle the setting will not stay selected — it reverts to the default every time the phone disconnects or the vehicle is shut off, so the failure returns on every trip. Ford fixed this defect in its newer SYNC 3.4 software, but has never made 3.4 available for 2017 vehicles, leaving no remedy. The truck is already on the final 3.0 build. This is a safety issue. Washington law prohibits holding a phone while driving, so a failed hands-free call pressures the driver to pick up and handle the phone. The vehicle's [XXX] Assist emergency feature also depends on SYNC maintaining a working phone connection, which this defect defeats. The failure has occurred repeatedly since I got the truck last year and is ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed the contact that the parts were on backorder. Due to the safety risk, the vehicle was taken to an independent mechanic, where the brake master cylinder was replaced at the owner's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the repair and informed the contact that reimbursement was denied because parts were available.
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle slowed down abruptly. Additionally, the wrench warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 85,000.
Vehicle failed Pennsylvania state safety inspection due to structural rust holes and perforation in the high-strength steel frame rails. The vehicle has only 40,000 miles and has been safely operated, indicating premature structural metallurgy failure."
My 2017 Ford F-150 is experiencing serious transmission issues that appear to be related to Safety Recall 26S28. The vehicle is shifting harshly, failing to shift properly, shifting only into 3rd and 5th gears, sometimes failing to engage 6th gear, and occasionally losing all power. A generic wrench warning appears on the dash with the message “See Service Manual.” A code reader also displays diagnostic trouble code P0722. I took my vehicle to Great Lakes Ford of Muskegon, where the dealership diagnosed the issue and confirmed that the lead frame needs to be replaced. The lead frame is the component addressed by this recall. However, the dealership stated that because the vehicle was not displaying a specific required code, they could not perform the repair under the recall. My vehicle is currently not drivable and is clearly exhibiting serious symptoms consistent with the issue addressed by the recall. Despite this, I have been told that I must pay approximately $1,500 out of pocket to repair a component that I believe should be covered under Ford’s recall. This issue presents a significant safety hazard. When the problem first occurred, I was making a left turn when my truck suddenly lost all power. I was nearly struck by oncoming traffic because I could not accelerate to complete the turn safely. Given the unpredictable shifting, loss of power, and other transmission issues described above, I do not believe this vehicle is safe to operate. My truck is currently at the dealership, and I am being asked to pay for a repair that appears to be directly related to the recall. I am requesting that NHTSA review this situation and determine whether Ford’s recall criteria are too restrictive if vehicles experiencing the same underlying defect are denied repairs solely because they do not register a specific diagnostic trouble code. I am concerned that this issue poses a serious safety risk to myself, other drivers, and affected vehicles should receive the necessary repairs
Hello. I recently went in for fords recall regarding 2015-2017 6R80 Transmissions and their limp mode and sudden downshift issues. I got the recall done July 31st (if memory serves) But the fix did not work. I came back in September 3rd to complain and ask them to diagnose and asked if they would fix it this time under the same recall. After 3 hours of waiting they said that my code “P0722-00” does not qualify for lead frame replacement nor did they attempt another fix. I believe this is entirely unprofessional and borderline dangerous. Not everyone can afford a 1200$ repair, especially not for something that should’ve been fixed under the recall. I’ve heard of other potential reports just like this one and wanted to make our voices known. This took place at the Ford dealership in Eden NC. (Tri city ford) But there is one major thing I’d like to add. The staff was extremely professional and welcoming and explained everything thoroughly, just simply nothing they could do at this level. I do not want anyone to be fired or anything like that. I simply want my truck to be safe to drive again, since they claim it can suddenly downshift and break the wheels lose. It is my only car.
Transmission shutters while shifting gears, makes me worry about possibly crashing.
SUPPLEMENTAL DEFECT REPORT ATTACHMENT Original NHTSA Complaint ID: [Case#11770807]/[Case #11772091] Vehicle suffered an identical uncommanded rear-wheel lockup and immediate drop to a low gear at highway speeds in October 2025. Kendall Ford replaced a Gateway Module rather than the transmission molded leadframe. The vehicle is now displaying active codes P0715 and P0717, which Ford Corporate is using to deny coverage under Recall 26S28. Ford is actively excluding P0715/P0717 input sensor codes from the recall, despite the component being physically identical and resulting in the exact same violent highway lockup hazard.
The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle unexpectedly downshifted, and the power shift indicator area began flashing. The contact stated that due to the failure, the rear wheels unexpectedly locked up. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The dealer confirmed that the parts were not yet available and advised the contact to park the vehicle until the remedy became available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 90,000.
Months ago, experienced loss of power, deacceleration and a grinding noise as it downshifted by itself. I ran an ODB-II on it and got 4 codes. Had it towed to dealership and was told it was the manifold arm and paid over $4,200 to replace it. Now, it'd happening again- with the same 4 codes and according to FORD whom I just talked to, states that this is the Powertrain molded lead frame issue. It is a known issue(recall 26S28/26V237) and that is has no remedy. The current value is over $13,000 but it's been sitting at the dealership where I had to have it towed. With no end in sight. What are we supposed to do with a non-operative vehicle? How can ford just say, "Sorry- there's nothing we can do." And the issue have been know for years. Where is the proof they are actively searching for a remedy??
My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part Molded Lead Frame.
This complaint is regarding the failure and inadequacy of the safety remedy for Ford Safety Recall 26S28 (NHTSA Campaign Number 24V237000) on my 2017 Ford F-150. My vehicle was brought to an authorized Ford dealership one month ago to satisfy Recall 26S28 due to an intermittent loss of the transmission output speed sensor signal (DTC P0722), which causes sudden, unexpected downshifts on the highway. The dealership performed the mandated PCM software update but refused to replace the physically failing molded leadframe hardware. The safety recall remedy has failed. The physical component has degraded further, and the vehicle is once again dropping the transmission speed sensor signal (Code P0722) while in motion, forcing the truck into limp mode on active roadways. Ford Motor Company corporate customer service and their authorized dealer network are actively refusing to replace the physical molded leadframe, (Case Ref: CXH09624298), claiming the recall only mandates a software flash for this specific code. By refusing to replace the physically failing internal transmission hardware, Ford is leaving an unsafe vehicle on the road. The software patch is an inadequate safety remedy that does not prevent the underlying electronic components from failing while driving at highway speeds.
On 10/13/2026, driving about 25 mph on a city street, my truck entered failsafe with no prior warning lamps or symptoms. The PCM cut most engine power, leaving no acceleration, and set P1285 (CHT Overtemp Sensed) and P1299 (CHT Overtemp Protection Active). The engine was not overheating; a $40 CHT sensor fixed it. Evidence: I watched live data on an Autel MaxiCheck MX808S-TS while driving during the events. CHT dropped to implausibly low values for brief moments, then immediately returned to normal values matching coolant temp. Coolant temp stayed normal throughout. Failsafe triggered on these momentary dropouts, never on an actual high reading. The PCM logic is unsafe: 1. A low-reading sensor dropout was reported as an overtemp. The PCM set two overtemp codes and no sensor circuit code. 2. It ignored contradicting data. CHT recovered instantly and matched normal coolant temp, yet the PCM acted on one momentary bad reading. 3. The response was disproportionate. A sensor glitch with normal coolant temp should set a check engine light and circuit code, not remove engine power while driving. 4. It creates a crash risk. Losing acceleration in city traffic, amid chimes and flashing warnings, left me unable to keep pace or maneuver and caused anxiety and distraction. 5. False overtemp codes mislead owners. A typical owner would likely need a tow and a costly cooling system diagnosis over a $40 sensor glitch. Even as a former mechanic, I spent hours chasing a nonexistent cooling problem. Not inspected by a dealer, manufacturer, police or insurance. I diagnosed it with live scan data and confirmed it by replacing the sensor. The original sensor is retained and available for inspection. I ask NHTSA to investigate the CHT failsafe strategy on Ford 2.7L EcoBoost engines: whether the PCM checks CHT plausibility against coolant temp before cutting power, and whether a single-sensor fault should ever remove engine power while driving.
The contact owns a 2017 Ford F-150. The contact stated that while accelerating at 70 MPH, the vehicle experienced a sudden loss of motive power followed by transmission gear hunting and hesitation, causing the transmission to improperly downshift. Additionally, the wrench warning light illuminated. The contact associated the failure with a recall notification received for NHTSA Campaign Number: 26V237000 (Power Train). The dealer was contacted; however, the parts to complete the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure by phone. The failure mileage was approximately 120,000.
My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part.
During light deceleration or light acceleration in the 10 speed gear ranges of 3 to 5, my transmission gives a sudden CLUNK noise and jerk. I have about 85K miles of light in town and highway use. The last date of occurrence is documented in additional details.
I am reporting a potential safety defect involving the hood latch sensor or electrical system on my 2017 Ford F-150, currently at 151,895 miles. On three occasions (10/3/26, 10/4/26, and 10/7/26), the "Hood Ajar" warning appeared while driving, accompanied by an audible chime, although the hood appeared securely closed. The message remains displayed until I press OK on the steering wheel. 10/3/26: The warning activated while driving. I safely pulled over, released the hood latch, inspected the hood, and closed it again. The hood had appeared properly secured. 10/4/26: The warning activated while I was descending a steep hill with no shoulder or safe place to stop. Concerned the hood could open and obstruct my windshield, I had to continue driving until reaching the bottom of the hill and finding a turnoff. Upon inspection, the hood was completely closed. 10/7/26: The warning activated again. Because the previous two inspections showed the hood was closed, I dismissed the warning without stopping. This demonstrates how repeated false warnings can cause drivers to disregard a potentially legitimate safety alert. The security alarm also intermittently activates while parked, sounding the horn and flashing the lights without an apparent cause. These malfunctions create safety concerns, including driver distraction, potentially dangerous roadside stops, and the risk that drivers may ignore a legitimate warning about an unsecured hood. My experience descending a steep hill without a safe stopping location demonstrates the hazard. The exact cause is unknown. A defective hood latch sensor, switch, or wiring is suspected. No dealership or mechanic has inspected the vehicle. The components remain installed and are available for inspection. I request that NHTSA investigate whether this is a recurring safety-related defect affecting Ford F-150 vehicles and whether corrective action or a recall is warranted.
Phil long ford motor city Colorado Springs worked on my truck July for injector 6 and other oil gaskets on [XXX] the fuel rail o rings fails on that side and leaks gas from Santa Fe New Mexico to Chalmers ford Rio rancho to seek diagnostic for fuel leak today is October 7 2026 and Phil long ford is denying responsibility and pretending not enough information the truck is fixed but not covered by the ford warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sudden downshifts too 1st gear and 3rd gear from highway speeds. Also goes into limp mode. The codes needed to replace the molded lead frame are present, was at the dealer yesterday and Ford will not let them make the needed repairs under warranty. Ford said I must wait an undetermined amount of time for them too try and find a fix for this before anything else can be done. Besides this being the only vehicle I have at the time too drive, it is totally UNSAFE to drive. Ford needs to come up with a fix now or replace the molded lead frame now so repairs will be complete and I will have a safe vehicle to drive. This problem is happening almost everytime I drive. It started on 9/26/26 and continues today.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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