Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
Latest Jan 20, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,401 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2017 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 44, in the owner's own words
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear and passenger’s side rear bottom doors failed to latch as intended. The door ajar audible sound repeatedly pinged. The contact stated that the failure was a safety issue and that the sound was distracting while driving. The contact stated that several dealers were contacted, and the contact was informed that the vehicle was previously repaired in 2018 under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.
NHTSA ID
11712158
Incident
Jan 20, 2025
Interior & seats
Filed Oct 23, 2025
The contact owns a 2017 Ford F-150. The contact stated that while attempting to open the front driver’s side door, the power door lock actuator failed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 20M04 (Power Door Lock Actuator Failure); however, the VIN was not included in the CSP. The manufacturer was not notified of the failure. The failure mileage was 102,000.
NHTSA ID
11695222
Incident
Jul 15, 2024
Mileage
102,000 mi
Interior & seats
Filed Jun 11, 2025
The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s side door became inoperable. The contact stated that the rear door would not function properly, and the contact was unable to open the door. The vehicle was taken to the dealer, where it was diagnosed that the rear door cable had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.
NHTSA ID
11666381
Incident
Jun 11, 2025
Mileage
70,000 mi
Interior & seats
Filed May 20, 2025
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, several attempts were needed before the latch secured the door closed. There was no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 18N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
NHTSA ID
11662146
Incident
May 20, 2025
Interior & seats
Filed Apr 9, 2025
The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 158,000.
NHTSA ID
11653652
Incident
Apr 9, 2025
Mileage
158,000 mi
Interior & seats
Filed Mar 24, 2025
The contact owns a 2017 Ford F-150. The contact stated that during the winter months, the front driver’s side door failed to close as needed. Due to the failure, the contact was forced to use either a bungee cord or a ratchet strap to keep the door closed to prevent the door from opening while driving. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 17V652000 (LATCHES/LOCKS/LINKAGES); however, the dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for the repair; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
NHTSA ID
11650281
Incident
Feb 1, 2023
Mileage
80,000 mi
Interior & seats
Filed Feb 20, 2025
The contact owns a 2017 Ford F-150. The contact stated that the doors failed to close properly. The contact stated that the doors remained ajar while attempting to close the doors. The door ajar warning light was illuminated. The vehicle was taken to the local dealer where it was repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was repaired but the failure recurred. The vehicle was taken back to the same local dealer where it was diagnosed that the door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.
NHTSA ID
11643857
Incident
Feb 20, 2023
Mileage
102,000 mi
Interior & seats
Filed Feb 7, 2025
The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 20M04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford Campaign Number: 18N03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,345.
NHTSA ID
11641285
Incident
Nov 7, 2023
Mileage
53,345 mi
Interior & seats
Filed Jan 21, 2025
The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,450.
NHTSA ID
11637431
Incident
Jan 21, 2025
Mileage
97,450 mi
ElectricalInterior & seats
Filed Sep 23, 2024
The contact owns a 2017 Ford F-150. The contact stated that while driving in the rain, the horn and hazard lights independently activated. The door latch failed to operate as needed when the temperature was at 36 degrees. The contact had to turn on the heater for the doors to open. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the BPS needed to be replaced due to moisture. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 132,000.
NHTSA ID
11616000
Incident
Sep 15, 2024
Mileage
132,000 mi
Interior & seats
Filed May 22, 2024
The contact owns a 2017 Ford F-150. The contact stated when the vehicle was parked, the contact became aware that the rear driver’s door had failed to close properly. The contact attempted several times to close the door and was able to lock the door and when he attempted to open the door the door would remain locked and would not open. The contact was concerned for the safety of a passenger inside the vehicle with the failure to lock or unlock the door. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.
NHTSA ID
11590107
Incident
May 22, 2024
Mileage
111,000 mi
Interior & seats
Filed Feb 26, 2024
The contact owns a 2017 Ford F-150. The contact stated that the rear tailgate locking mechanism had malfunctioned causing the tailgate lever to become stuck and causing the tailgate door to erroneously open and fail to remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 85,000.
NHTSA ID
11573921
Incident
Nov 1, 2022
Mileage
85,000 mi
Interior & seats
Filed Jan 13, 2024
Crash reported4 injuries reported
When I use the brakes, the doors open and passengers fall on the roadway. Then get struck by passing vehicles. It hurts when getti ng run over. Plus it sucks when the doors open randomly in traffic.
NHTSA ID
11565249
Incident
Jan 11, 2024
Interior & seats
Filed Jan 10, 2024
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
NHTSA ID
11564629
Incident
Jan 10, 2024
Body & structureElectricalInterior & seats
Filed Jan 10, 2024
I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.
NHTSA ID
11564577
Incident
Jan 10, 2024
Interior & seats
Filed Dec 7, 2023
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver’s and front passenger’s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
NHTSA ID
11558891
Incident
Dec 7, 2022
Mileage
30,000 mi
Interior & seats
Filed Mar 27, 2023
Vehicle is a pickup truck. Tailgate has opened up multiple times while driving (at least three times now in 3 months of moderate driving of approximately 30 miles per day). It does not seem to be related to whether or not the tailgate is locked or not or the weather. Vehicle does *not* have an electronic/automatic tailgate open feature. It is a manual release only. I believe that is could be associated with hitting bumps in the road, but have been unable to confirm this theory yet. Please note the 2018 model has similar latch parts for the tailgate and HAS been recalled.
NHTSA ID
11514020
Incident
Mar 23, 2023
Interior & seats
Filed Mar 8, 2023
Driver's side door won't stay latched.
NHTSA ID
11510731
Incident
Jan 13, 2023
ElectricalInterior & seats
Filed Mar 5, 2023
Heated and Cooling seat buttons for the front seats and Heated Seats for the rear indicates power being fed and luminated. Fuse for the climate control on seats is operational, however NO Heat and NO Cooling. Checked the Heated and Cooling Module under passenger front seat and disconnected harness to find the Top wiring pig tail as you look at it burnt. Terminals on module burnt. Apparently on the Ford F-150 Forum numerous members have the same problem. I have found the module and pigtail available, however I don't want to change it to prevent voiding possible Safety Recall. Will notify the dealership on March 6, 2023 at (Dick Smith Ford), Columbia S.C.. gds...
NHTSA ID
11510260
Incident
Feb 28, 2023
Interior & seats
Filed Feb 26, 2023
Both front door latches have issues. When i enter the vehicle and attempt to shut the door, it doesnt latch closed. Instead the door just bounces back open. The only way i found to get the latch to engage is by locking the door not with the interior switch but with the keyfob lock button. Once i do that while the door is open, i can shut the door and it will latch closed. Issue is sporadic.
NHTSA ID
11509156
Incident
Feb 26, 2023
Body & structureInterior & seats
Filed Feb 24, 2023
door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.
NHTSA ID
11509025
Incident
Feb 16, 2023
Interior & seats
Filed Feb 3, 2023
The door latches are still freezing open and closed so the doors will not open or close properly. Took it to the dealership and they said ford will not cover it because the latches are not part of the recall apparently.
NHTSA ID
11505463
Incident
Feb 3, 2023
Body & structureInterior & seats
Filed Feb 1, 2023
When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. if I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open.
NHTSA ID
11504848
Incident
Feb 1, 2023
Body & structureInterior & seats
Filed Jan 30, 2023
Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.
NHTSA ID
11504429
Incident
Jan 30, 2023
Interior & seats
Filed Nov 22, 2022
The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze shut or fail to latch securely. The contact stated while driving 10 MPH and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he might be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 15,000.
NHTSA ID
11494626
Incident
Feb 22, 2019
Mileage
15,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own