2017 Ford F-350 Sd Owner Complaints

I have a 2017 ford f350 diesel 6.7 and replaced the low pressure fuel pump in 2022 at about 57000 miles. Then again in July of 2026 the fuel pump has had to be replaced again at 68000 miles. I read that many 2022 ford vehicles were recalled in that year for a bad fuel pump. So I think I might have been given a bad fuel pump from that year 2022 and now its bad again. This is a know problem for fords I dont understand why there is not a recall for these pumps. Ford is been building bad pumps for a long time and are getting away with it, A fuel pump should not have to be replaced after 3 years. The work was all done at the Beach Ford Dealership in myrtle beach sc 29575.

NHTSA ID

11755600

Incident

Jul 14, 2026

The contact owns a 2017 Ford F-350 equipped with Goodyear Tires, Tire Line: Wrangler All Terrain Adventure, Tire Size: LT275/70/R18, DOT Number: (N/A). While the contact's friend was driving 55 MPH, there was a blowout of the rear passenger’s side tire. The driver prevented a crash; however, the failure caused a significant amount of damage when the truck bed lowered and nearly separated from the chassis, the hubcap detached, and the exhaust pipe was bent in half. The driver pulled over to a truck stop and installed the spare and secured the truck bed to the frame with harness straps to prevent the truck bed from separating. The contact notified the manufacturer about the failure and requested that the tire be shipped for inspection to determine any potential liability. The contact had not yet submitted the tire or any documentation to the manufacturer. The failure mileage was approximately 10,000.

NHTSA ID

11754463

Incident

Jul 25, 2026

Mileage

10,000 mi

I recently replaced a defective reductant (DEF) pump and wiring harness due to corrosion. The cause and repairs were diagnosed and performed by a ford dealership. Without addressing the issue the vehicle would randomly engage a "limp" mode and limit the speed to 50 mph, forcing the driver to operate at unsafe speeds on freeways and highways. Defect is a hazard to driver and other vehicles due to the unpredictable speed control caused by the defective parts. Ford is aware of the defective part and issued a Technical Service Bulletin (TSB) 23-2161.

NHTSA ID

11751618

Incident

Jul 10, 2026

I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in service for 20 years or more and exceed 250,000 miles when properly maintained. For that reason, I did not expect a sudden and catastrophic fire in a truck with only 130,000 miles. While driving, passing motorists alerted us the truck was on fire. The fire appeared to originate in the engine compartment and spread extremely rapidly. Within a very short period, the front of the truck was engulfed in flames and sustained catastrophic damage. Based on the speed and severity of the fire, I am concerned a failure in the engine compartment, fuel system, electrical system, or another vehicle component may have caused or contributed to the fire. This truck has been well maintained, kept clean, and responsibly cared for. I followed the manufacturer’s maintenance guidelines and did not expect a sudden engine-compartment fire. After the fire, I found reports of other F-350 fires and references to fire-related complaints and investigations. This raises serious concerns Ford may have known of a potential fire risk involving these trucks. This incident created major safety hazard not only to the occupants of the truck, but to other motorists and anyone nearby. Had passing drivers not alerted us, the outcome could have been far worse. The severity of the fire required a major emergency response, including multiple fire trucks and police. A vehicle fire of this magnitude presents an obvious risk of serious injury or death. I request NHTSA investigate Ford F-350 and vehicle fire incidents to determine whether a defect involving the fuel system, electrical system, or related parts may cause these trucks to catch fire without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11749325

Incident

Jun 30, 2026

Factory Ford 20” wheels with Factory Installed Michelin 275/65 R20 LTX A/T2 tires. Tires have just under 30,000 miles on them and still have more than 50% tread. Tread wear is even. Tires have been rotated. Truck has 73,000 miles but had different wheels and tires for first 43,000 miles. I stored these wheels and tires inside climate controlled building. When my aftermarket tires wore out, I put these back on. They had 10 miles on them when I took them off. I have had them on since April 2022. On Friday June 5th, 2026 I was traveling about 60 MPH and had a catastrophic blow-out of the passenger side rear tire. The tires blew completely apart and the wheel hit the ground and the back side of the wheel broke off, before I could get over to the side of the road the tire beat the bed and running board to pieces and even damaged the exhaust and bumper. The wheel was ruined. Thousands of dollars in damage. All the tires are in good condition, not dry rotted, no cracks, the truck has been indoors in a garage. They hold air. TMPS works and I check my pressure all the time. I had just set the air pressure early that morning before leaving. The tires are less than 10 years old which is the date for replacement. They have more than half their tread. No cracks. They hold pressure perfectly. They are worn evenly. No reason for the tire to have blown out other than a manufacturing defect. When I got stopped there was a huge hole in tire and no tread on it at all.

NHTSA ID

11743273

Incident

Jun 5, 2026

A valve spring broke on a drivers side valve.

NHTSA ID

11735823

Incident

Apr 15, 2026

The truck unexpectedly downshifts to 1st gear when traveling up to 45 mph and causes a dangerous change in speed. It recovers after a few seconds and goes back to normal shifting. This has happened multiple times. Once about 6 months ago and then again a couple days ago.

NHTSA ID

11731974

Incident

Apr 15, 2026

I am filing a complaint regarding deceptive and potentially fraudulent practices by a dealership. I visited the dealership to look at two Ford trucks that were both advertised as having clean titles and clean Carfax reports with no major history. Vehicle 1: VIN: [XXX] This truck appeared to have significant undisclosed flood damage. There was visible water inside trim areas, mold present, and water movement could be heard and seen when braking. It was clear the vehicle had been exposed to water damage despite being advertised as clean. Vehicle 2: VIN: [XXX] This truck appeared to have undisclosed front-end damage consistent with a prior accident. The damage seemed to be intentionally concealed and was not disclosed in the listing. When I questioned the salesperson, he acted dismissively and claimed no knowledge of any issues, despite the problems being obvious. Both vehicles were advertised as clean with no significant history, which I believe is misleading and potentially fraudulent. This raises serious concerns about the dealership’s business practices and the safety of vehicles they are selling. I request that this matter be investigated. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11730717

Incident

Apr 12, 2026

See attached document for complaint.

NHTSA ID

11715063

Incident

Nov 19, 2025

My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and it would cost 900$ to fix.

NHTSA ID

11714288

Incident

Oct 28, 2025

Driving uphill at approx 20mph near my home. Loud bang/explosion from engine or front driver-side wheel well. Red alarm flashed on instrument cluster (something like “Front Brake Failure”) and strong odor of fuel or exhaust entered cab. I immediately pulled into a pullout and put vehicle in park when I noticed flames coming from the engine compartment through the gaps in hood and wheel well. I splashed a small amount of water on the driver side front tire, but the fire continued to grow. I backed away to a safe distance and called 911. Within 5 minutes, the entire engine compartment was on fire and I captured on video explosions as the fire raged Local fire department arrived within 15 minutes, but the entire engine and cab had already been destroyed by fire. Had I been driving at high speed or with passengers, this incident could have resulted in serious burn injuries and death. Had I been driving during summer months, this incident would have caused a devastating wildfire. Had I been in traffic, I may have caused a multi-car wreck. There were absolutely no warning indicators that such a violent incident could occur. Tow truck driver said it may have been a fuel filter issue which has caused other Super Duty’s to experience sudden and catastrophic engine compartment fires. Minimal research showed me that NHSTA is investigating Ford Super Duty for this very issue. My F350 is model year 2017. I also have video of fluids dripping from the burning vehicle and the droplets are on fire which leads me to believe that leaking fuel — possibly from a cracked plastic filter — may be to blame for this incredibly dangerous incident. The vehicles remains have been searched by California Highway Patrol and the remains are currently being investigated by State Farm Auto Insurance claims experts.

NHTSA ID

11709814

Incident

Jan 5, 2026

Dear NHTSA, On two separate occasions—May 2025 and December 2025, approximately six months apart—I experienced fuel leaks from the upper fuel filter on my 2017 F-350 while driving. Both filters had previously been replaced with genuine Ford parts. I am deeply concerned that my safety was compromised during these incidents. In both cases, diesel fuel was leaking down the engine compartment without any warning indicators or alerts on the dashboard. The only indication of a problem was the smell of fuel, which I initially assumed was external. It wasn’t until I stopped the vehicle that I discovered a steady stream of fuel leaking. The most recent occurrence happened while I was on vacation, approximately 650 miles from home. There were no prior symptoms or warnings, making it extremely difficult to detect while driving, as the smell dissipates in the wind. In my opinion, this represents a significant safety hazard. Diesel fuel streaming down a hot engine could easily result in a fire, posing a serious risk to both the driver and passengers.

NHTSA ID

11703720

Incident

Dec 5, 2025

I have a 2017 F-350 SuperDuty with the Engine Block Heater option, two recalls have been issued related to a condition that can cause overheating of the power cord with the possibility of a fire. Recall 18V-894 and 19V-278 have both been applied and verified by Ford Customer Service. During the recent cold weather in the Houston, Texas area, the engine block heater was used to keep the engine warm to assist with starting. When I disconnected the power cord the was hot enough to have melted the plug to the point where the blades in the plug were loose and I had to use gloves to separate the engine heater cord from the extension cord. This should have been fixed under one or both of the previous recalls. It represents an electrical hazard that could lead to fire and loss of property. I asked Ford to remedy the situation under case XXX and they have declined to resolve the hazard. Please review this case and have Ford issue a third recall to remedy this safety issue. I have provided pictures to assist in your determination. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11703099

Incident

Nov 26, 2025

Experienced CP4 pump failure!!!!! Failed because the pump was not designed for diesel fuel in the United States. And FORD puts them on trucks and Refuses to recall them knowing good and well they are not designed for diesel fuel in the United States. Is our government going to continue to allow ford to do this????

NHTSA ID

11688681

Incident

Jul 30, 2025

The adhesive for the rear sliding window is failing and as a result this window is about to come off.

NHTSA ID

11682672

Incident

Aug 24, 2025

When backing into my driveway, I was not able to see with my backup cameras the steps that protruded into my driveway. I almost backed into the steps. The camera is blurry. The dealership will not replace camera.

NHTSA ID

11678904

Incident

May 15, 2025

The contact owns a 2017 Ford F-350 SD. The contact state while driving 50 MPH, the vehicle lost motive power. The contact stated that upon restarting the vehicle, operated as intended. The check engine warning light was illuminated. The contact stated that the failure recurred while driving on several different occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the high-pressure fuel system and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 133,000.

NHTSA ID

11677345

Incident

Jul 16, 2025

Mileage

133,000 mi

The contact owns a 2017 Ford F-350 SD. The contact stated while driving 65 MPH, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the EGR valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.

NHTSA ID

11673313

Incident

Jun 27, 2025

Mileage

172,000 mi

The contact owns a 2017 Ford F-350 SD. The contact stated that upon starting the vehicle and activating the A/C to allow the vehicle to cool down due to the extreme heat, the contact went back inside the residence; however, the contact noticed that the engine had turned off independently. The contact attempted to restart the vehicle several times, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had combusted internally, causing metal shavings to intrude the fuel lines and injectors. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was also referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 49,000.

NHTSA ID

11672742

Incident

Jul 4, 2025

Mileage

49,000 mi

My 2017 panoramic sunroof pops open when it wants and it leaks very bad on all the electronic in the vehicle and I have a pacemaker, I can't be shocked by anything or it kills the pacemaker, so the leaking issue ford will not help me on which ford has never wanted to help ever since I owned the truck, this is a issue if someone has a implant like a pacemaker people can't be shocked if having one, your help is much appreciated thanks

NHTSA ID

11666995

Incident

Feb 11, 2019

The contact owns a 2017 Ford F-350 SD. The contact stated that the sunroof glass was cracked on the rear passenger's side. The vehicle was taken to a glass center, where it was diagnosed with stress cracks. The mechanic informed the contact that it was a common failure, and the part was on backorder. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof glass was fractured, and the part was on backorder. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

NHTSA ID

11666495

Incident

Jun 3, 2025

Mileage

20,000 mi

This truck had a complete fuel system replaced already once when it failed while the customer was driving. We are the next owners and didn't know it had this major failure before purchase. We know this fuel pump is an issue and Ford has active law suits against them as these pumps that they continue to put even in the new Fords and all other makes of trucks are blowing up daily. Ford sees it as a revenue stream to keep their shops busy. Fuel is highly flammable and we tow a travel trailer. I would hate to see something bad happen because they won't issue a recall. There several years that are under recall currently and our year is not one of them but it has the same pump. They should not only issue recalls on all trucks that have the known failing CP4 pump, but also give the customers the option to upgrade with the after market DCR pump. The one pump that has been the #1 best replacement option. Installing a new CP4 pump only buys Ford mote time to next failure and keeps their ships full. We spent 50k on this truck. Again, it already happened once! Let's be sure to issue recalls on ALL trucks with CP4 pumps with a real solution and not just another dangerous CP4. We don't want our truck to catch on fire while driving. Its a very big safety concern!

NHTSA ID

11666142

Incident

May 17, 2023

The contact owns a 2017 Ford F-350. The contact stated that there was an untraceable leak on the passenger’s side front door, allowing water to pool inside the footwell. The contact stated that after it rained, the carpet was saturated. The contact was concerned about mold and mildew growing in the carpet, as also a possibility of a short circuit. The contact had not taken the vehicle to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 41,000.

NHTSA ID

11664843

Incident

Apr 4, 2024

Mileage

41,000 mi

While driving my 2017 Ford F-350 equipped with the 6R140 transmission, the vehicle experienced a sudden and complete transmission failure due to a valve body malfunction. Without warning, the transmission lost all ability to engage gears, resulting in an immediate loss of power and drivability. This failure occurred while the vehicle was in motion, presenting a serious safety risk to both occupants and other motorists — especially in high-speed or high-traffic situations. The risk is further compounded when the vehicle is towing, as it may increase stopping distance, reduce control, and leave the driver stranded in unsafe conditions. This type of failure appears to be part of a broader pattern affecting this transmission platform, which raises significant concerns about its reliability and safe operation under normal usage. There were warning lights or other symptoms prior to the failure. The damage has since been remedied, with an astounding out of pocket cost of $8,300 for a total transmission rebuild.

NHTSA ID

11663376

Incident

Mar 17, 2025

The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated but the contact was able to drive to destination. However, upon attempting to leave from the location, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the fuel system. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 173,000.

NHTSA ID

11660428

Incident

May 6, 2025

Mileage

173,000 mi