RoadVitals

2011 Ford F-650 Sd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 3, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 20, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Ford F-650 Sd, most frequently naming the electrical category. 3 safety recalls have been issued covering this model year; and 122 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V533000

SEAT BELTS:FRONT:ANCHORAGE

Aug 20, 2015
25,941 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain model year 2011-2013 and 2015 Ford F-650, and F-750 trucks manufactured February 14, 2011, to April 28, 2015, and equipped with a 70% fixed bench passenger seat. The affected vehicles have passenger seat belt anchorage floor attachments that are not installed in the correct location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk: Seat belt anchors that are installed in an incorrect location may increase the risk of occupant injury in the event of a crash.
The remedy: Ford will notify owners, and dealers will correct the seat belt anchorage locations, free of charge. The recall began on November 12, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C09.
Ford Motor CompanyManufacturer number 15C09View on NHTSA.gov
12V009000

POWER TRAIN:AXLE ASSEMBLY

Jan 12, 2012
36 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 TRUCKS, MANUFACTURED FROM FEBRUARY 2, 2011, THROUGH FEBRUARY 17, 2011, AND EQUIPPED WITH A MERITOR MFS08 FRONT STEER AXLE. THE BOLTS ATTACHING THE STEERING ARM TO THE STEERING KNUCKLE WERE NOT PROPERLY TIGHTENED. THIS CONDITION CAN RESULT IN THE STEERING ARM LOOSENING OR SEPARATING.
The risk: LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
The remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING ARM AND STEERING KNUCKLE, AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 20, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 11S26View on NHTSA.gov
11V264000

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

May 3, 2011
93 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 AND F-750 TRUCKS, EQUIPPED WITH AIR BRAKES AND A TRAILER PACKAGE OR TRACTOR PACKAGE, FOR AN INCORRECTLY PROGRAMMED ABS MODULE. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)."
The risk: AN AFFECTED VEHICLE MAY NOT DISPLAY A TRAILER ABS FAULT IN THE CAB OF THE TRUCK WARNING THE DRIVER OF AN EXISTING TRAILER ABS FAILURE. SUCH AN ABS FAILURE MAY RESULT IN TRAILER BRAKE LOCK-UP, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL NOTIFY OWNERS AND REPLACE THE ABS MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 11C17View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 3, 2012

WHILE THE VEHICLE WAS BEING OPERATED IN THE NORMAL COURSE OF BUSINESS A FAULTY ELECTRIC AIR CONTROL MODULE (PART NUMBER 4C4Z-5K862-AA) OVER HEATED, MELTED AND BURNED. THIS CAUSED THE CAB OF THE VEHICLE TO FILL WITH SMOKE AND THE AIR BRAKES AND OTHER AIR DEVICES TO MALFUNCTION.

NHTSA ID
10469822
Incident
Dec 30, 2011
Mileage
11,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

22N14 S1

ENGINE

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23

23B63

BACK OVER PREVENTION; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074

22N14 S1

BACK OVER PREVENTION:SOFTWARE; POWER TRAIN

Customer Satisfaction Program 22N14 – Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074

SSM 51691

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; POWER TRAIN

2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-650 Sd by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2025420—
2024000—
2023210—
2022000—
2021110—
2020000—
2019400—
2018050—
2017000—
2016330—
2015140—
2014000—
2013010—
2012010—
2011Viewing130—
2010010—
2009130—
2008240—
2007510—
2006300—
2005620—
2004102044.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.