2019 Ford F-650 Sd

My 2019 Ford F-650 Super Duty with 6.7L Diesel engine and under 40,000 miles experienced a check engine light for loss of fuel pressure as well as loss of engine power reducing top speed to <20mph. This loss of power occurred while driving on a freeway and created a significant safety hazard. The truck was taken to a Ford dealership where it was diagnosed with failure of the Bosch CP4 high-pressure fuel pump. During testing by the dealership, the pump was providing only 7,000 PSI when 17,000 PSI was commanded. Additionally, the dealership discovered "internal metal debris within the fuel pump assembly. The metal that is present traveled throughout the entire high-pressure system, [Ford] recommend[s] a complete replacement of all high-pressure fuel components. This follows the manufacturer's technical guidelines (GSB 21-7061) to ensure the system is clean and to prevent immediate engine failure or recurring damage." This is identical to Ford recall 24S78 which covers 2020-2022 Super Duty 6.7L diesel trucks with the same CP4 pump failure. My 2019 F-650 has the exact same Bosch CP4 pump and identical failure mode but is not included in the recall. The Ford dealership has provided a repair estimate totaling $16,112.13. I am currently pursuing goodwill coverage with Ford Corporate (Case #01307855)

NHTSA ID

11711499

Incident

Jan 15, 2026

Driver reported an intermittent odor of burning oil or hot brakes from rear wheels. Found rear axle wheel seal leaking gear oil; brake pads soaked, and gear oil pooling in wheel. This could compromise braking, and neglecting the leak would cause damage to the rear differential or cause the rear differential to lock up. Took to Ford dealer, who confirmed wheel seal leak & also found leaking pinion seal on steering. Repaired under warranty.

NHTSA ID

11489173

Incident

Jul 16, 2021

I was driving down the road when the engine suddenly quit. There was no brake assist and no steering assist. I stopped in the middle of the road and could not restart the vehicle. The engine would not crank. There was no transmission gear indicator on the dashboard (likely no CAN-BUS communication with the transmission control module). Eventually I found a loose large-diameter power cable that was loose at the front of the fusebox under the hood, located on the driver-side wheel well. I tightened up the nut that holds this large cable to the stud of the fusebox, and the transmission gear indicator returned. After that, the truck started and drove correctly. Apparently this nut was never tightened at the factory, creating a safety issue.

NHTSA ID

11446165

Incident

Jan 2, 2022

POWER STEERING LEAKED INTO THE BRAKE PORTION OF HYDROBOOSTER.*DT*JB

NHTSA ID

11348796

Incident

Aug 11, 2020

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.