RoadVitals

2015 Ford F-650 Sd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 14, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 25, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Ford F-650 Sd, most frequently naming the brakes category. 4 safety recalls have been issued covering this model year; and 99 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING; STEERING:LINKAGES:TIE ROD ASSEMBLY

Sep 25, 2017
77 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015 F-650 and F-750 trucks, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
The risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a loss of steering control at lower speeds and increasing the risk of a crash.
The remedy: Ford will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall is expected to begin November 20, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S30.
Ford Motor CompanyManufacturer number 17S30View on NHTSA.gov

PARKING BRAKE

Mar 31, 2016
4,654 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 F-650 and F-750 trucks manufactured January 28, 2015, to November 30, 2015. The clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.
The risk: If the parking brake cable connector clip fails, the vehicle may unexpectedly roll, increasing the risk of a crash.
The remedy: Ford will notify owners, and dealers will replace the parking brake cable connector clip, free of charge. The recall began on May 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S15.
Ford Motor CompanyManufacturer number 16S15View on NHTSA.gov

SEAT BELTS:FRONT:ANCHORAGE

Aug 20, 2015
25,941 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain model year 2011-2013 and 2015 Ford F-650, and F-750 trucks manufactured February 14, 2011, to April 28, 2015, and equipped with a 70% fixed bench passenger seat. The affected vehicles have passenger seat belt anchorage floor attachments that are not installed in the correct location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk: Seat belt anchors that are installed in an incorrect location may increase the risk of occupant injury in the event of a crash.
The remedy: Ford will notify owners, and dealers will correct the seat belt anchorage locations, free of charge. The recall began on November 12, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C09.
Ford Motor CompanyManufacturer number 15C09View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 14, 2015

I BOUGHT THIS BRAND NEW TOW TRUCK IN JULY 2015, EQUIPPED WITH AN ENGINE BRAKE. AFTER USING IT ON MOUNTAINS WITH HIGH % DOWNGRADES, REALIZED THE ENGINE BRAKE WAS NOT WORKING. I HAVE BEEN COMPLAINING FOR MONTHS, AND THE TOW TRUCK COMPANY HAS BEEN TRYING TO SELL ME THE SISTER TRUCK WITH THAT ENGINE BRAKE NOT WORKING ALSO. NOW, I AM TOLD THAT FORD FORGOT TO HOOK UP THE ENGINE BRAKE, AND THE SISTER TRUCK HAS BEEN SOLD TO AN UNKNOWING TOW TRUCK COMPANY. WITHOUT AN ENGINE BRAKE HOOKED UP THE ENGINE AND TRANSMISSION, THE TRUCK WILL LOSE ITS BRAKES BY GETTING HOT, CATCHING FIRE, AND HAVING A TOTAL FAIL GOING DOWN A STEEP MOUNTAIN, ENDANGERING NOT ONLY THE DRIVER, BUT INNOCENT PASSENGERS THAT OWN THE VEHICLE WE ARE TOWING. THESE TRUCKS CARRY 5 PASSENGERS AND A DRIVER, AND IS A FLATBED TOW TRUCK THAT IS EQUIPPED TO CARRY 12,000 POUNDS ON THE FLATBED. SOMEBODY IS GOING TO DIE! WE THOUGHT WE HAD THE ONLY ONE LIKE THIS, BUT JUST FOUND OUT THERE IS THE SISTER TRUCK THAT WAS SOLD LAST WEEK. WOW. WE HAVE HAD OUT NEW TRUCK IN THE ENGINE FACILITY AND THE TRANSMISSION ALLISON FACILITY UPON THE ADVICE OF THE FORD DEALER. NOBODY KNOWS HOW TO FIX IT. WE ARE BEING TOLD THAT THE BRAKE IS NOT HOOKED UP TO THE TRANSMISSION, THAT FORD FORGOT TO DO THAT PART. WE ARE AFRAID TO USE THAT TRUCK ON THE STEEP DOWNGRADES COMING IN AND OUT OF DEATH VALLEY, CA. THAT IS WHAT I BOUGHT THE TRUCK FOR!

NHTSA ID
10810100
Incident
Aug 19, 2015
Mileage
1,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 52188

STEERING

2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.

SSM 51691

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; POWER TRAIN

2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

SSM 51536

STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

TSB 20-2369

ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN

Some 2015-2016 F-Super Duty pickup vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the service procedure to reprogram the PCM.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-650 Sd by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100
2025420
2024000
2023210
2022000
2021110
2020000
2019400
2018050
2017000
2016330
2015Viewing140
2014000
2013010
2012010
2011130
2010010
2009130
2008240
2007510
2006300
2005620
2004102044.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.