2010 Ford Fusion Visibility Problems

I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the ER afterwards to seek medical attention. 3 days after the accident i suffered a seizure, i have no prior seizures before this incident. Since the accident i’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.

NHTSA ID

11738425

Incident

Apr 23, 2026

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

NHTSA ID

11414082

Incident

Jul 13, 2012

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF, IT MOVED A QUARTER OF AN INCH AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11196744

Incident

Apr 10, 2019

Mileage

150,000 mi

POWER STERRING SOME TIMES WHEN STARTING ,HAVE TO TURN OFF THEM RESTART TO MAKE IT WORK.WINDSHIELE WIPERS INTERMITTEN STOPSWORKING,BLIND SPOT LIGHT,CROSS TRAFFIC,REAR PARKING AID LIGHT COMES ON CANT TURN OFF ALL ON STARTING OFF.

NHTSA ID

11195524

Incident

Apr 10, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MOON ROOF FAILED TO OPEN OR CLOSE AND THE DOORS FAILED TO OPEN. THE CONTACT HAD TO USE THE WINDOW TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LONG-LEWIS FORD LINCOLN, 2551 JOHN HAWKINS PKWY, HOOVER, AL 35244, (205) 718-7027) WHERE IT WAS DIAGNOSED THAT THE MOON ROOF WAS OFF TRACK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPAIRED. THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11112007

Incident

Jun 10, 2018

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE DOWN BUTTON WAS DEPRESSED ON THE FRONT DRIVER'S SIDE WINDOW, THE WINDOW FAILED TO ROLL DOWN. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10875176

Incident

Jun 19, 2016

Mileage

99,000 mi

I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR

NHTSA ID

10676610

Incident

Jan 19, 2015

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VISORS CONTINUOUSLY FELL BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID

10630309

Incident

Mar 3, 2014

Mileage

75,000 mi

GOOD DAY, I BOUGHT MY CAR USED BACK IN 2011. I HAVE NEVER HAD ANY ISSUES IN THE 3 YEARS REGARDING THE TINTED WINDOWS. I HAVE NOT HAD ANY WORK DONE ON THEM WHILE I OWNED THE VEHICLE EITHER. LAST WEEK THE SERVICE STATION REJECTED AN INSPECTION STICKER DUE TO THIS ISSUE. MY WINDOWS ARE AT A 27 AND I WAS TOLD THAT SHOULD BE AT A 35. I HAVE BEEN LOOKING AT CARS TODAY WHO'S TINTED WINDOWS DO NOT LOOK ANY DIFFERENT THAN MINE AT ALL. WHY ARE SOME PEOPLE ALLOWED TO GET AWAY WITH SOME THINGS IF ITS THE LAW... AND OTHERS DO NOT? PLEASE ADVISE. UNFAIR TREATMENT! THE LAW IS THE LAW AND I SHOULD NOT HAVE TO TAKE A REJECTION WHEN EVERYONE ELSE IS DRIVING AROUND WITH THE SAME TINT. DID THE LAW RECENTLY CHANGE? THANK YOU FOR YOUR COOPERATION IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10598886

Incident

Jun 10, 2014

Mileage

93,456 mi

WHILE DRIVING WITH MY FAMILY (3 YR OLD , 6 MONTH OLD AND MY HUSBAND) THROTTLE SUDDEN STOPPED FUNCTIONING. WE WERE DRIVING ON THE FREEWAY WHEN THIS HAPPENED THE FIRST TIME AND WAS VERY SCARY AND DANGEROUS TO SUDDENLY LOSE SPEED. WHEN WE PULLED OVER AND RESTARTED THE CAR THE THROTTLE RESPONSE SEEMED BACK TO NORMAL. WE HAVE HAD THIS HAPPEN MULTIPLE TIMES A DAY ( AS THIS IS MY FAMILIES ONLY CAR) I AM NOW SCARED TO DRIVE WITH MY GIRLS IN THE CAR. *TR

NHTSA ID

10543375

Incident

Sep 2, 2013

Mileage

6,700 mi

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE AND FRACTURED OUTWARD. THE SUN ROOF VISOR WAS CLOSED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

NHTSA ID

10523249

Incident

Jul 5, 2013

Mileage

63,000 mi

2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS.*SMD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.

NHTSA ID

10483101

Incident

Jan 10, 2010

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

NHTSA ID

10479254

Incident

Jul 18, 2012

Mileage

66,000 mi

I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

NHTSA ID

10447033

Incident

Feb 9, 2011

Mileage

20 mi

IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS SIT TOO FAR BELOW THE DEFROSTER VENTS ON THE CAR. I LET MY CAR WARM UP FOR 15 MINS ON DEC 12TH AND MADE SURE THEY WERE CLEAN BEFORE I GOT ON THE PARKWAY. AFTER BEING ON THE ROAD 20 MINUTES & LEAVING MY DEFROSTER ON HIGH, I TURNED MY WIPERS ON TO CLEAR THE DIRTY WATER/SLUSH THROWN ON MY CAR BY 18 WHEELERS. THE WIPERS STUCK AGAIN, AND I RAN OFF THE SIDE OF THE ROAD BY LOOKING OUT THE SIDE WINDOWS TO PREVENT AN ACCIDENT. I HAD TO PRY THE WIPERS OFF THE WINDSHIELD BECAUSE THEY HAD FROZE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME. THE OTHER TWO TIMES WERE IN 2010. I COULDN'T REMEMBER THE FIRST TWO DATES, SO I USED THE MOST CURRENT AS THE INFO ABOVE INCLUDING MILEAGE. I TRY TO AVOID DRIVING MY CAR DURING FREEZING MOIST CONDITIONS BECAUSE I'M SCARED I WILL WRECK. I NOTIFIED FORD A FEW DAYS AGO AND THEY ARE LOOKING INTO THE SITUATION, BUT THEY TOLD ME THERE HAS NOT BEEN A RECALL. I SHOULDN'T BE SCARED TO DRIVE MY CAR! *TT

NHTSA ID

10444544

Incident

Jan 12, 2012

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12

NHTSA ID

10439118

Incident

Dec 1, 2011

Mileage

43,000 mi

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE WINDSHIELD CRACKED FOURTEEN INCHES FROM THE PASSENGER SIDE. THE WINDSHIELD WAS INSTALLED AND REPAIRED BY A GLASS COMPANY. THE CONTACT WAS RESPONSIBLE FOR PAYING $800 TO REPAIR THE VEHICLE. A YEAR LATER, THE WINDSHIELD CRACKED AGAIN IN THE SAME PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.

NHTSA ID

10410899

Incident

Jun 10, 2011

Mileage

1,500 mi

2010 FORD FUSION. CONSUMER WRITES REGARDING A LARGE HOLE MEASURING APPROXIMATELY 15 INCHES WIDE AND 10 INCHES DEEP DUE TO THE SUNROOF COVER INSIDE THE VEHICLE OPENED UP WHILE DRIVING *TGW THE CONSUMER STATED SUNROOF GLASS AND FRAGMENTS WERE EVERYWHERE IN THE SUNROOF WELL. *JB

NHTSA ID

10377402

Incident

Dec 6, 2010

I HAVE A 2010 FORD FUSION SEL AND RIGHT AFTER I FIRST GOT IT I HAD A CRACK IN WINDSHIELD AND THOUGHT A ROCK MUST HAVE HIT IT. I GOT IT REPAIRED (AFTER MANY PROBLEMS WITH THE REPAIRS) AND NOT LONG AFTER I GOT A STAR BURST. WILL HAVE TO HAVE IT FIXED NOW TOO! I HAVE HAD MANY CARS THROUGHOUT THE YEARS AND HAVE NEVER HAD TO REPLACE THE WINDSHIELD, THIS ONE NOW TWICE AND ONLY 10,000 MILES ON IT???? *TR

NHTSA ID

10370611

Incident

May 1, 2010

Mileage

4,000 mi

CRACKED WINDSHIELD. *TR

NHTSA ID

10350009

Incident

Aug 17, 2010

Mileage

1,600 mi

ON JUNE 19, 2010 A LARGE CRACK DEVELOPED IN MY WINDSHIELD OF MY 10 MONTH-OLD 2010 FUSION HYBRID. NO FOREIGN OBJECT STRUCK IT. A FORD DEALERSHIP IS ATTEMPTING TO ATTRIBUTE THE CRACK TO A FOREIGN OBJECT WITH NO OBJECTIVE EXPLANATION. THE CRACK CONTINUED TO GROW ACROSS THE ENTIRE WINDSHIELD MAKING THE VEHICLE UNSAFE TO OPERATE. *TR

NHTSA ID

10339288

Incident

Jun 19, 2010

Mileage

14,912 mi

WHILE DRIVING OUR BRAND NEW FORD FUSION SEDAN SE ON THE FREEWAY AROUND 2PM. I WAS FAR AWAY FROM CARS AND I DON'T DRIVE NEAR SEMI'S OR DUMP TRUCKS I HEARD A NOISE IN THE WINDSHIELD FRAME ON THE PASSENGER SIDE MID WAY UP AND THEN A HORIZONTAL CRACK APPROX 14 INCHES APPEARED. I GOT OFF THE NEXT EXIT AND CALLED OUR DEALER IMMEDIATELY AND THEY SAID BRING INTO SERVICE DEPT 7AM NEXT MORNING. THE SERVICE DEPT LOOKED AT WINDSHIELD AND FRAME AND STATED IT WAS A MICROSCOPIC CHIP. WE HAD TO PAY ALMOST $400 FOR A NEW WINDSHIELD AND WE STILL THINK IT WAS A DEFECTIVE WINDSHIELD. IT WAS AT APPROX 1,000 MILES. IT'S INTERESTING AND CONCERNING A FRIEND OF OURS BOUGHT A FORD FUSION S AT THE SAME DEALER OVER A MONTH AGO AND AFTER 2 WEEKS HIS WINDSHIELD DID THE SAME THING. WE'D APPRECIATE YOU CHECKING INTO THIS. I SPOKE WITH THE BUSINESS MANAGER AT THE DEALER THE DAY IT HAPPENED AND HE SAID MAYBE IT'S THE HEAT. I HAD 2 OF THE WINDOWS DOWN PARTIALLY IN THE BACK. WHERE'S THE QUALITY CHECKS THEY MAKE. THANK YOU. *TR

NHTSA ID

10334141

Incident

May 27, 2010

Mileage

1,000 mi

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ON APRIL 16, 2010 WHILE DRIVING AT APPROXIMATELY 55 MPH, A ?PEA SIZED STONE? HIT THE WINDSHIELD IN THE CENTER NEAR THE WIPER BLADES. THE WINDSHIELD INITIALLY HAD A ?CHIP? IN IT WHICH EXPANDED TO A CRACK ABOUT 18 INCHES LONG. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 968. THE CURRENT MILEAGE WAS 988.

NHTSA ID

10326979

Incident

Apr 16, 2010

Mileage

968 mi

CAR WAS PURCHASED NEW CAR IS 2010 FUSION HYBRID. NOTICED CRACK IN WINDSHIELD STARTING UNDER REARVIEW MIRROR DO WEST FOR APPROX 3 INCHES. CRACK HASN'T GOTTEN BIGGER. DIDN'T NOTICE AT TIME OF DELIVERY. *TR

NHTSA ID

10270140

Incident

Apr 10, 2009

Mileage

10 mi

TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE WINDSHIELD CONTAINED A STRESS CRACK DUE TO THE HEAT. THE VEHICLE WAS PURCHASED ON APRIL 13, 2009. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED AT THE COST OF $300, WHICH IS HALF OF THE REPAIR BILL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY; THEREFORE, HE HAS TO PAY FOR HALF OF THE REPAIR. THE FAILURE MILEAGE WAS 1,300. UPDATED 05/13/09 *BF THE SERVICE DEPARTMENT CONCLUDED THAT A ROCK HIT THE WINDSHIELD AND THE HOT WEATHER CAUSED THE CRACK TO EXPAND. THE CONSUMER BELIEVED THE WINDSHIELD WAS DEFECTIVE. UPDATED 05/13/09.*JB

NHTSA ID

10267371

Incident

Apr 27, 2009

Mileage

1,300 mi