2010 Ford Fusion Steering Problems

The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 MPH, the vehicle experienced a loss of power steering assist. The traction control warning light was illuminated. The contact decelerated and pulled over to the side of the road. The vehicle was turned off and restarted. The vehicle resumed normal operation. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11753784

Incident

Jul 1, 2024

Mileage

120,000 mi

The 2010 Ford fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! Give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) Your recall does not encompass the whole generations years; agian the same car as the 11's to14's

NHTSA ID

11739694

Incident

May 21, 2026

Steering wheel will not turn. Tried to reset but that did not work. Mechanic diagnosed it as a power steering rack failure. Steering rack needs to be replaced.

NHTSA ID

11739569

Incident

May 8, 2026

All the sudden, the power steering stopped working as I was backing out of my parking spot at the grocery store. Luckily, I stopped before anything bad happened. I literally couldn't turn the steering wheel at all. I put the car in park, turned it off and turned it back on a couple of times and it started working. This happened maybe 3 or 4 times over maybe 2-4 months or so. It finally happened one day when my husband was with me so he was able to see what I had been talking about. We made it back home and he got online and after doing some research, apparently a LOT of people have had this same problem. Apparently, it's something called the "power steering assist module" which is very expensive. I'm disabled and live on a very limited budget. {not much more than it costs just to buy the part to fix the car}

NHTSA ID

11728007

Incident

Mar 11, 2026

The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor me to fix Bec they said it was over mileage. This is a safety concern bec the vehicle cannot be driven safely without power steering. It can cause you not to be able to turn fast enough or move from on coming traffic. I almost hit another vehicle trying to turn onto road. Have had vehicle looked at and was told it's not safe to drive until fixed

NHTSA ID

11711235

Incident

Jan 12, 2026

I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.

NHTSA ID

11700746

Incident

Nov 7, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality, and almost cause a crash. The driver was able to manually turn the steering wheel and returned to the residence. The message "Power Steering Assist Fault" was displayed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.

NHTSA ID

11690343

Incident

Dec 29, 2024

Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.

NHTSA ID

11687705

Incident

Sep 14, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel failed to turn in either direction. There was no warning light illuminated. In addition, the contact scanned the vehicle with an OBD2 scanner, and the vehicle was diagnosed, and the contact received with message that there was no powertrain DTCS present. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

NHTSA ID

11674957

Incident

Jan 15, 2025

Mileage

46,000 mi

The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 46,000.

NHTSA ID

11674944

Incident

Jul 21, 2023

Mileage

46,000 mi

The contact owned a 2010 Ford Fusion. The contact stated that while her son was driving 35 MPH, the steering wheel locked, became difficult to maneuver, causing the contact son vehicle to encounter a tree. No warning light was illuminated. The air bag did not deploy. The contacts son called 911 after the failure. The contact son sustained injuries to the chest, face, back of his neck, and his knees. A police report was filed. Medical attention was required. The vehicle was towed to Larry Campbell's Towing Garage. The insurance company deemed the vehicle a total loss. The vehicle's steering wheel was repaired once. The manufacturer was notified of the failure and closed contact case due to not being able to obtain the vehicle to remove a part of the vehicle. The failure mileage was 189,000.

NHTSA ID

11673632

Incident

Apr 30, 2025

Mileage

189,000 mi

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was not available.

NHTSA ID

11672896

Incident

Jul 11, 2025

The contact's mother owns a 2010 Ford Fusion. The contact stated that while her mother was driving at various speeds, the power steering assist failed to perform as needed and excessive force was needed to steer the vehicle. The contact stated that the "Check Brake System" and "Brake" messages were displayed on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the ABS module and power steering gear assembly needed to be replaced. The mechanic was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,062.

NHTSA ID

11671596

Incident

Mar 1, 2025

Mileage

98,062 mi

The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH and attempting to make a right turn, the steering wheel became difficult to maneuver. The contact stated that the vehicle was still drivable. The contact stated that the “Service Power Steering Now” warning light was illuminated. The contact attempted to reset the vehicle and the message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 267,281.

NHTSA ID

11670382

Incident

Jun 26, 2025

Mileage

267,281 mi

The power steering has failed. The dashboard showed these two phrases "Service Advancetrac" - yellow "Service power steering now" - red When that happened the first time the dealership was able to fix it under the customer satisfaction program by providing a module software update. But the issue happened again and I believe it is related to the 15V340 recall. I would like that to be investigated.

NHTSA ID

11669886

Incident

Jun 8, 2025

The steering wheel locks up. It happens when you make a sharp turn or when you turn on air conditioning a few minutes later steering locks. There has been a recall why wasn’t Ford Fusion included. If it was can I still get if repaired.

NHTSA ID

11664946

Incident

Jun 29, 2024

Unknown, I was driving in my wheel stop moving , it’s saying now power steering wheel, for my breaks, it keep saying check brake system

NHTSA ID

11661718

Incident

Mar 12, 2025

The contact owns a 2010 Ford Fusion. The contact stated that when the vehicle was started, the message of a failure with the power steering was displayed. The contact attempted to turn the steering wheel and was unable to turn the steering wheel. The vehicle was turned off and restarted and regained power steering assist. The vehicle was driven to a local dealer who diagnosed the vehicle and determined that the power steering assist module and the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a manufacturer’s recall for the failure. The failure mileage was 25,525.

NHTSA ID

11660027

Incident

May 7, 2025

Mileage

25,525 mi

THE RACK - POWER STEERING FAILURE. DAUGHTER IS DRIVING THE CAR ON THE HIGHWAY AND NO POWER STEERING. 2 YEARS AGO HAD THE DEALER PUT ONE IN, 3 TIMES TO GET IT RIGHT. JUST FAILED NOW. WARNING LIGHTS ARE STEERING POWER ASSIST, AND I BELIEVE TRACTION CONTROL.

NHTSA ID

11657177

Incident

Apr 14, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost power steering functionality, and the steering became stiff and was difficult to turn. The Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the power steering was faulty and needed to be replaced. The contact stated that the failure had occurred three times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA ID

11653776

Incident

Sep 24, 2024

Mileage

100,000 mi

Power steering assist failure. Happening while not in motion.

NHTSA ID

11649992

Incident

Mar 22, 2025

Lost all Electric Power Steering.This need to be addressed ASP

NHTSA ID

11642949

Incident

Feb 11, 2025

The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID

11641265

Incident

Feb 7, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked and started, the message “Power Steering Assist Fault” was displayed. The contact stated that the steering wheel was locked. The vehicle was restarted, and the failure was self-corrected. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced or reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.

NHTSA ID

11639894

Incident

Jan 31, 2025

Mileage

160,000 mi

My steering wheel keeps locking up after I had the air bag recall taken care of

NHTSA ID

11638608

Incident

Jan 21, 2025