RoadVitals

2010 Ford Fusion Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5,126
Latest Jul 30, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
131

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Ford Fusion, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1,659
reports

From owner reports, verbatim

The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 MPH, the vehicle experienced a loss of power steering assist. The traction control warning light was illuminated. The contact decelerated and pulled over to the side of the road. The vehicle was turned off and restarted. The vehicle resumed normal operation. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID 11753784 · filed Jul 30, 2026

The 2010 Ford fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! Give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) Your recall does not encompass the whole generations years; agian the same car as the 11's to14's

NHTSA ID 11739694 · filed May 23, 2026
All 1,659 reports naming steering

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

936
reports

From owner reports, verbatim

My brakes failed but I had them changed twice and that wasn’t the problem I had the cylinder change and still no brakes when I bought it it had some issues with the brakes going to the floor

NHTSA ID 11662324 · filed May 21, 2025

Electronic Throttle Body Car lost power on busy, construction road Manufacturer issued secret warranty to owners and did not send out notice Multiple certified mechanics have inspected the vehicle Check engine, ABS, service advance trac, and power train lights were on and i am uncertain when they first came on

NHTSA ID 11620773 · filed Oct 19, 2024
All 936 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

813
reports

From owner reports, verbatim

I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch

NHTSA ID 11749370 · filed Jul 9, 2026

Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.

NHTSA ID 11700846 · filed Nov 21, 2025
All 813 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

793
reports

From owner reports, verbatim

I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch

NHTSA ID 11749370 · filed Jul 9, 2026

The throttle body failed. It is not available for inspection because it was replaced. While driving on a high-speed road, the engine felt like it shuddered, and the car lost engine power and would no longer accelerate. At the same time, the light shaped like a wrench came on. Our safety was therefore put at risk because we could now barely accelerate, and could easily have been rear-ended. The problem was confirmed and repaired by an independent service center. After doing the repair, the service center informed us that there was a Ford Customer Satisfaction Service Bulletin (13NO3) for this problem. We called Ford about this bulletin and were told that the Bulletin was limited to ten years or 150,000 miles, whichever came first. Even though our car is over ten years old, it only has 87,000 miles on it.

NHTSA ID 11623069 · filed Nov 1, 2024
All 793 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

705
reports

From owner reports, verbatim

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.

NHTSA ID 11723323 · filed Mar 10, 2026

The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact restarted the vehicle, and the check engine warning light illuminated on the instrument panel. The contact coasted the vehicle while in neutral(N) to a safe area. The vehicle was towed to an independent mechanic who discovered a crack in the fuel tank and a defective purge valve. Upon investigation, the contact's grandson discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), which was linked to the failure. The dealer was notified about the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 160,000.

NHTSA ID 11708316 · filed Jan 2, 2026
All 705 reports naming fuel system

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

590
reports

From owner reports, verbatim

my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.

NHTSA ID 11737811 · filed May 14, 2026

Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.

NHTSA ID 11687705 · filed Sep 16, 2025
All 590 reports naming airbags

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

545
reports

From owner reports, verbatim

The ABS Hydraulic Control Unit (HCU) failed internally due to a stuck valve. The component remains on the vehicle and is available for inspection upon request. While braking normally on a public road, the vehicle hit a minor road bump, causing the ABS to momentarily engage. Immediately following the bump, the brake pedal lost all hydraulic resistance and dropped severely to the floorboard. The vehicle experienced an immediate, drastic reduction in stopping power and an extended braking distance, nearly causing a collision. This sudden loss of braking capability puts the driver, passengers, and other motorists at immediate risk of a severe accident. There were absolutely no warning lamps, error messages, or symptoms prior to hitting the road bump. The braking system functioned completely normally until the exact moment the ABS was triggered by the uneven road surface. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. This identical safety-compromising failure mode (loss of pedal pressure immediately following ABS activation on a bump) is a thoroughly documented defect covered by Ford under Safety Recall 19S54 and Customer Satisfaction Program 21N11. However, because this specific vehicle has a production date falling just outside of Ford's arbitrary manufacturing window (which cut off on July 15, 2009), the vehicle is barred from receiving the safety remedy. This vehicle uses the exact same layout and suffers from the exact same dangerous safety defect. The NHTSA needs to investigate and force an expansion of the vehicle build dates for this recall before this known defect causes a fatal crash.

NHTSA ID 11746335 · filed Jun 24, 2026

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact depressed the brake pedal to stop the vehicle. Several warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The dealer made two attempts to replace the part with an aftermarket part. The ABS module was shipped out for the repair; however, the dealer was informed that the part could not be repaired. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.

NHTSA ID 11744151 · filed Jun 15, 2026
All 545 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

326
reports

From owner reports, verbatim

I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch

NHTSA ID 11749370 · filed Jul 9, 2026

Odometer Fraud. The contact purchased a 2010 Ford Fusion. It was discovered that there was a mileage discrepancy. While attempting to trade the vehicle, the contact was informed that the odometer had been rolled back, as indicated on the Carfax Report. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,785. It was discovered that the mileage was 125,121. The initial Carfax Report had no indication of odometer fraud. The North Carolina Department of Transportation was contacted, and a complaint was filed.

NHTSA ID 11733204 · filed Apr 23, 2026
All 326 reports naming electrical

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

169
reports

From owner reports, verbatim

Lug studs keep breaking off while driving

NHTSA ID 11749185 · filed Jul 8, 2026

We were made aware of Recall 11V574000 by our automotive shop, which applies to lugs/nuts/bolts on 2010 Ford Fusions, but only starting with manufacturer dates April 2009. This vehicle is dated February 2009, but we have replaced lugs/nuts/bolts at least 6 times in the past 5 years, clearly having the same problem. It has been an expensive, constantly reoccurring problem.

NHTSA ID 11734661 · filed Apr 29, 2026
All 169 reports naming other / unspecified

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

87
reports

From owner reports, verbatim

Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.

NHTSA ID 11632924 · filed Dec 29, 2024

Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.

NHTSA ID 11594313 · filed Jun 14, 2024
All 87 reports naming body & structure

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

85
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THEY CLAIMED THERE WAS NO DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/22/13*LJ

NHTSA ID 10533228 · filed Aug 2, 2013

I AM HAVING AN ISSUE WITH MY 2010 FORD FUSION (V-6 ENGINE). FIRST THE CAR BEGAN IDLING ROUGH, WITH THE ENGINE OCCASIONALLY SURGING GEARS SHIFT (AUTOMATIC TRANSMISSION). ON A SECOND INCIDENT, THE ENGINE SHUT OFF WHILE SITTING AT IDLE, AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER, WHO WAS UNABLE TO IDENTIFY A PROBLEM BUT CLEANED THE THROTTLE BODY. ON A THIRD INCIDENT THE CAR LOST THROTTLE WHILE TRAVELING AT APPROXIMATELY 50 MILES PER HOUR. DEALER INDICATED (BASED ON COMPUTER CODES) THE NEED FOR A REPLACEMENT OF THE THROTTLE BODY. *TR

NHTSA ID 10520917 · filed Jun 20, 2013
All 85 reports naming transmission

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

49
reports

From owner reports, verbatim

DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR.

NHTSA ID 11416656 · filed May 15, 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH FAILED TO OPEN AND THE INTERIOR DOOR LATCH DETACHED FROM THE DOOR. THE CONTACT CALLED COLONIAL FORD (126 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID 11384070 · filed Dec 18, 2020
All 49 reports naming interior & seats

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

34
reports

From owner reports, verbatim

The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

NHTSA ID 11607547 · filed Aug 9, 2024

Bad sub frame transmission mount. Engine shake about pop out

NHTSA ID 11584988 · filed Apr 24, 2024
All 34 reports naming suspension

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

25
reports

From owner reports, verbatim

I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the ER afterwards to seek medical attention. 3 days after the accident i suffered a seizure, i have no prior seizures before this incident. Since the accident i’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.

NHTSA ID 11738425 · filed May 17, 2026

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

NHTSA ID 11414082 · filed Apr 27, 2021
All 25 reports naming visibility

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

18
reports

From owner reports, verbatim

While driving 45mph on a smooth road, the tire sidewall blew out. Tire torn in several places. No sign of any contributing damage that could have caused the problem, nor was there a pothole or road debris. Tires are from 2019, and had 25,000 miles of use.

NHTSA ID 11468434 · filed Jun 9, 2022

DASH PANEL INDICATED DOOR AJAR, EMERGENCY AND OTHER BRAKES WERE ENGAGED, TIRE PRESSURE LOW, INTERIOR LIGHTS CAME ON, BLINKERS NO LONGER WORK. THIS ALL HAPPENED SUDDENLY WHILE DRIVING DOWN A FLAT STREET, 25 MPH, WEATHER WAS 65 DEGREES, DRY WEATHER, DURING THE DAY. *TR

NHTSA ID 11325656 · filed May 23, 2020
All 18 reports naming tires & wheels

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

13
reports

From owner reports, verbatim

Low beam headlights are so dim I can only see maybe 5' in front of me.

NHTSA ID 11559952 · filed Dec 13, 2023

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

NHTSA ID 11414082 · filed Apr 27, 2021
All 13 reports naming exterior lighting

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

11
reports

From owner reports, verbatim

I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the ER afterwards to seek medical attention. 3 days after the accident i suffered a seizure, i have no prior seizures before this incident. Since the accident i’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.

NHTSA ID 11738425 · filed May 17, 2026

my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.

NHTSA ID 11737811 · filed May 14, 2026
All 11 reports naming seat belts

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HEATED SEAT ELEMENT FOR THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT. THE CONTACT STATED THAT THE SEAT WARMER WAS NOT INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DETERMINED THAT THE SEAT WAS NOT COVERED UNDER A WARRANTY AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 58,800. *BF CONSUMER STATED VEHICLE WAS DIAGNOSED BUT NOT REPAIRED DUE TO COST. *JB

NHTSA ID 11173868 · filed Feb 4, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID 10726170 · filed Jun 19, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .