2010 Ford Fusion Owner Complaints

The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 MPH, the vehicle experienced a loss of power steering assist. The traction control warning light was illuminated. The contact decelerated and pulled over to the side of the road. The vehicle was turned off and restarted. The vehicle resumed normal operation. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11753784

Incident

Jul 1, 2024

Mileage

120,000 mi

I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch

NHTSA ID

11749370

Incident

Jul 9, 2026

Lug studs keep breaking off while driving

NHTSA ID

11749185

Incident

Jun 26, 2026

The ABS Hydraulic Control Unit (HCU) failed internally due to a stuck valve. The component remains on the vehicle and is available for inspection upon request. While braking normally on a public road, the vehicle hit a minor road bump, causing the ABS to momentarily engage. Immediately following the bump, the brake pedal lost all hydraulic resistance and dropped severely to the floorboard. The vehicle experienced an immediate, drastic reduction in stopping power and an extended braking distance, nearly causing a collision. This sudden loss of braking capability puts the driver, passengers, and other motorists at immediate risk of a severe accident. There were absolutely no warning lamps, error messages, or symptoms prior to hitting the road bump. The braking system functioned completely normally until the exact moment the ABS was triggered by the uneven road surface. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. This identical safety-compromising failure mode (loss of pedal pressure immediately following ABS activation on a bump) is a thoroughly documented defect covered by Ford under Safety Recall 19S54 and Customer Satisfaction Program 21N11. However, because this specific vehicle has a production date falling just outside of Ford's arbitrary manufacturing window (which cut off on July 15, 2009), the vehicle is barred from receiving the safety remedy. This vehicle uses the exact same layout and suffers from the exact same dangerous safety defect. The NHTSA needs to investigate and force an expansion of the vehicle build dates for this recall before this known defect causes a fatal crash.

NHTSA ID

11746335

Incident

Jun 24, 2026

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact depressed the brake pedal to stop the vehicle. Several warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The dealer made two attempts to replace the part with an aftermarket part. The ABS module was shipped out for the repair; however, the dealer was informed that the part could not be repaired. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.

NHTSA ID

11744151

Incident

Jun 10, 2025

Mileage

53,000 mi

The 2010 Ford fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! Give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) Your recall does not encompass the whole generations years; agian the same car as the 11's to14's

NHTSA ID

11739694

Incident

May 21, 2026

Steering wheel will not turn. Tried to reset but that did not work. Mechanic diagnosed it as a power steering rack failure. Steering rack needs to be replaced.

NHTSA ID

11739569

Incident

May 8, 2026

I was rear ended while parked at a stop light, the force of the impact drove me into the vehicle in front of me. During the accident my seatbelt pretensioner failed to work at the same time my sun visor unexpectedly dropped down swung towards me and my head struck the edge of the visor which made a gash in my forehead down in between my eyes, there was blood visibly running down my nose at the scene of the accident. I went to the ER afterwards to seek medical attention. 3 days after the accident i suffered a seizure, i have no prior seizures before this incident. Since the accident i’ve continued to have headaches, signs of short term memory loss, and having trouble finding words sometimes.

NHTSA ID

11738425

Incident

Apr 23, 2026

my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.

NHTSA ID

11737811

Incident

Apr 23, 2026

We were made aware of Recall 11V574000 by our automotive shop, which applies to lugs/nuts/bolts on 2010 Ford Fusions, but only starting with manufacturer dates April 2009. This vehicle is dated February 2009, but we have replaced lugs/nuts/bolts at least 6 times in the past 5 years, clearly having the same problem. It has been an expensive, constantly reoccurring problem.

NHTSA ID

11734661

Incident

Apr 4, 2026

Odometer Fraud. The contact purchased a 2010 Ford Fusion. It was discovered that there was a mileage discrepancy. While attempting to trade the vehicle, the contact was informed that the odometer had been rolled back, as indicated on the Carfax Report. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,785. It was discovered that the mileage was 125,121. The initial Carfax Report had no indication of odometer fraud. The North Carolina Department of Transportation was contacted, and a complaint was filed.

NHTSA ID

11733204

Incident

Apr 22, 2026

Mileage

125,121 mi

My 2010 Ford Fusion has been having issues with the ABS system/module showing the fault code, Service Advance Track System. After checking the recalls on this issue, I learned that Ford did have a recall for this make/model, recall # 19S54, BUT only from cars out of a certain plant during a certain time. I was told by the local Ford dealer as well as Ford Motor Co. that my vehicle was not included even though a recall was released on the same make, model, and year Fusion. I was told by the local Ford dealership that I was free to make a service appointment for the issue. I feel like this is a known issue that Ford is aware of and is using any means necessary to avoid taking the proper responsibility to service a vehicle under a recall for the exact same issue.

NHTSA ID

11732625

Incident

Apr 15, 2026

All the sudden, the power steering stopped working as I was backing out of my parking spot at the grocery store. Luckily, I stopped before anything bad happened. I literally couldn't turn the steering wheel at all. I put the car in park, turned it off and turned it back on a couple of times and it started working. This happened maybe 3 or 4 times over maybe 2-4 months or so. It finally happened one day when my husband was with me so he was able to see what I had been talking about. We made it back home and he got online and after doing some research, apparently a LOT of people have had this same problem. Apparently, it's something called the "power steering assist module" which is very expensive. I'm disabled and live on a very limited budget. {not much more than it costs just to buy the part to fix the car}

NHTSA ID

11728007

Incident

Mar 11, 2026

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.

NHTSA ID

11723323

Incident

Mar 10, 2026

Mileage

225,000 mi

The vehicle turns on the traction control and ABS lights, automatically makes a bell sound as a warning, and stops braking, regardless of your speed at that moment.

NHTSA ID

11720198

Incident

Feb 23, 2026

The brakes went almost completely out- having to push the pedal all the way to the floor. All ABS and braking lights illuminated in the dash. There is limited stopping power. The car has become undriveable, even after replacing the HCU and abs system. The dealership has been unable to reprogram the brakes. This exact issue falls under recall 19s54, but Ford claims my problem does not meet the requirements- despite my vehicle having been assembled at the same facility (Hermosilla) and within the same date range as the recalled vehicles. I have receipts and documents to show all attempts at fixing the issue.

NHTSA ID

11719061

Incident

Dec 29, 2025

The brakes completely failed pressed pedal all the way down! My son almost died! The brake pads are new!

NHTSA ID

11718220

Incident

Feb 15, 2026

The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor me to fix Bec they said it was over mileage. This is a safety concern bec the vehicle cannot be driven safely without power steering. It can cause you not to be able to turn fast enough or move from on coming traffic. I almost hit another vehicle trying to turn onto road. Have had vehicle looked at and was told it's not safe to drive until fixed

NHTSA ID

11711235

Incident

Jan 12, 2026

The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact restarted the vehicle, and the check engine warning light illuminated on the instrument panel. The contact coasted the vehicle while in neutral(N) to a safe area. The vehicle was towed to an independent mechanic who discovered a crack in the fuel tank and a defective purge valve. Upon investigation, the contact's grandson discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), which was linked to the failure. The dealer was notified about the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 160,000.

NHTSA ID

11708316

Incident

Jun 2, 2025

Mileage

160,000 mi

The contact owns a 2010 Ford Fusion. The contact stated while at a red traffic light, the brake pedal was depressed and travelled down to the floorboard. No warning lights were illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The dealer made the contact aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure. The failure mileage was approximately 90,000.

NHTSA ID

11705316

Incident

Dec 12, 2025

Mileage

90,000 mi

Ford claims no recall but my Hydralic:antilock/traction control/electronic limited slip control unit/module. My petal is sinking. Did an ABS bleed and problem continues. Could this part be in my car and I just haven’t got a recall

NHTSA ID

11703476

Incident

Dec 5, 2025

Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.

NHTSA ID

11700846

Incident

Nov 15, 2025

I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.

NHTSA ID

11700746

Incident

Nov 7, 2025

When Applying Brakes the Brake Pedal application of Foot Pressure Travels to the Floor before Slowing the Vehicle. Can the Manufacturer Repair this Safety Problem emmediately ?

NHTSA ID

11700229

Incident

Oct 13, 2025

So this has happened three times in the span of a year. When applying the brakes the brake pedal it would go to the floor and several dash lights would come on(service advance trac, wrench light, abs light and parking brake light). As this would happen, we would pull off as safely and quickly as possible and shut the car off. But once we start the car again, everything is fine. When this situation happens, there is a very very high possibility of hitting someone. With doing research and talking to a local mechanic. It is doing the exact same thing as the Safety Recall 19S54 Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-brakes. HCU failure. But running my VIN it does not show it being recalled but my vehicle is a 2010 Fusion hybrid.

NHTSA ID

11691295

Incident

Oct 2, 2025