Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2012 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE A/C AIR BLOWER SOMETIMES COME ON THEN OFF, IT ALWAYS COMES ON WHEN I HAVE THE FOG LIGHTS ON. I HEARD OTHERS WITH 2012 FORD FUSION HAVE THIS ISSUE AS WELL.
WHEN TURNING ON THE WINDSHIELD WIPERS TO LOW SETTING, THEY INITIATE AT FULL SPEED WITH SMALL BREAKS IN BETWEEN GOING TO THE CORRECT SET WIPER SPEED. HAVE TO TURN OFF COMPLETELY SEVERAL TIMES IN ORDER FOR THE CORRECT SETTING TO REGISTER FINALLY. AUTOMATIC TRANSMISSION HAS HARD SLIPPING SHIFTING GOING FROM 1ST TO 2ND GEAR WHEN ACCELERATING FROM A STOPPED POSITION, VERY SIMILAR TO THE FORD FOCUS POWERSHIFT TRANSMISSION RECALL
ISSUE IS WITH THE INTERMITTENT WIPERS NOT PROPERLY WORKING. WHAT I HAVE EXPERIENCED OVER THE PAST 2 YEARS INCLUDE 3 BASIC ITEMS, 2 ARE ISSUES, ONE IS NOT: 1) WIPERS WORK AS NEEDED, INTERMITTENT WORKS WHEN NEEDED (AUTO SENSING) OR AT THE INTERVAL THAT WOULD BE NORMAL. 2) WIPERS WILL BE WORKING PROPERLY AND THEN JUST STOP, EVEN THOUGH IT IS RAINING STEADILY. ONLY WAY TO GET THEM TO START IS TO TURN THE WIPER SWITCH TO ANOTHER SETTING. WILL NOT ENSURE THEY KEEP WORKING THOUGH. 3) WIPERS WORKING WITH PROPER INTERMISSION, THEN TURN ON HIGH WITH LITTLE TO NO RAIN. ONLY WAY TO STOP IS TO CHANGE THE POSITION ON THE SWITCH. ANY OF THESE ARE RANDOM, THERE IS NOT ONE INSTANCE THAT CAUSES ONE OF THESE TO HAPPEN EVERY TIME. BIGGEST CONCERN IS OBVIOUSLY THE WIPERS NOT WORKING IN A STEADY OR HEAVY RAIN CAUSING VISIBILITY CONCERNS. AGAIN, THIS HAS BEEN HAPPENING FOR THE PAST COUPLE OF YEARS, BUT MOST RECENTLY HAPPENED ON JULY 19.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 15-20 MPH IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW THE VEHICLE DOWN WITHIN A SAFE DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE BRAKE PADS WERE REPLACED THREE ADDITIONAL TIMES. ADDITIONALLY, THE CONTACT STATED THAT THE SEAL AROUND THE WINDSHIELD FAILED AND WATER LEAKED FROM THE WINDSHIELD DOWN BEHIND THE DASHBOARD. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED; HOWEVER, A LOANER VEHICLE WOULD NOT BE PROVIDED. SEVERAL UNKNOWN DEALERS AND THE MANUFACTURER WERE CALLED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
CAR HAS UNEXPECTEDLY TURNED TEMPERATURE IN CAR FROM NORMAL TO EXTREMELY HOT. HAS CAUSED WINDSHIELD TO IMMEDIATELY FOG AND UNABLE TO SEE, INCLUDING ON HIGHWAY AT FASTER SPEEDS. APPEARS TO BE ISSUE AFFECTING MANY OTHERS WITH SIMILAR YEARS OF FORD FUSION MODELS, WITH NO IMMEDIATE FIX. I MYSELF WAS TRAVELING AT 65 MILES PER HOUR ON HIGHWAY WHEN ONE OF THE FIRST INCIDENTS OCCURRED. I HAD ANOTHER INCIDENT WHERE THE TEMPERATURE OF THE AIR COMING OUT OF MY VENTS WENT FROM AIR CONDITIONED COOL AIR TO EXTREMELY HOT. WOULDN'T THIS POTENTIALLY CAUSE A LOT OF ACCIDENTS?
TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V25000 (STEERING) AND WHILE DRIVING AT AN UNKNOWN SPEED, "POWER STEERING ASSIST DEFAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE STEERING WHEEL COMPLETELY SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE CONSUMER STATED THE DOOR HANDLE AND MIRRORS ARE RUSTING ON THE VEHICLE. *TR
TAKATA RECALL : THE WINDSHIELD WIPERS ON MY 2012 FORD FUSION DO NOT WORK FAST ENOUGH, EVEN ON THEIR HIGHEST SPEED, IN EVEN MODERATELY HEAVY RAIN. SO WHEN IT RAINS HARD OR I AM ON THE HIGHWAY IT MAKES IT IMPOSSIBLE TO DRIVE AND CAN BE VERY DANGEROUS TO DRIVE IN ANY WEATHER CONDITIONS OTHER THAN COMPLETE SUN.THE MOST RECENT OCCURRENCE OF DANGER I EXPERIENCED FROM THE SLOW WINDSHIELD WIPERS WAS IN GEORGIA ON THE INTERSTATE AND IT WAS RAINY AND TRYING TO GO AT LEAST 60MPH TO KEEP UP WITH TRAFFIC IT WAS ALMOST LIKE DRIVING BLIND. THIS NEEDS TO BE ADDRESSED BEFORE MYSELF, OR SOMEONE ELSE IS SERIOUSLY INJURED!
WHEN THE WIPERS ARE ON INTERMITTENT THEY START RUNNING AT FULL SPEED AND DO NOT STOP UNTIL YOU TURN IT OFF. THEY REPLACED THE WIPER SWITCH AND IT IS STILL DOING THE SAME THING.
THE TRANSMISSION SLAMS WHEN SHIFTING. HAVE HAD THE COMPUTER REFLASHED AT THE DEALERSHIP WHICH FIXED THE PROBLEM FOR A FEW DAYS. AT ABOUT 30000 MILES, THE WINDSHIELD WIPERS STARTED GOING CRAZY (TURNING ON/ OFF WHENEVER, GOING DIFFERENT SPEEDS WHENEVER). *TR
WINDOWS ON DRIVER AND PASSENGER FRONT WINDOWS FOUND OPEN AFTER CAR CAME HOME, POWER TURNED OFF, AND LOCKED. I CAME HOME IN THE RAIN, SO I KNOW THAT I DID NOT OPEN WINDOWS. *TR
FRONT WINDOWS AND MOON ROOF HAVE SPONTANEOUSLY OPENED ON TWO CONSECUTIVE DAYS AFTER THE VEHICLE HAS BEEN SHUTOFF, LOCKED, AND VACATED. THIS PROBLEM CAN ALLOW UNAUTHORIZED ACCESS TO THE VEHICLE AND EXPOSURE TO THE ELEMENTS POTENTIALLY DAMAGING THE INTERIOR. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .