Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Dec 30, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,322 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
15
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2014 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 42, in the owner's own words
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a front driver's side seat belt and seat belt retractor failure. The contact was informed that the front driver's side seat belt retractor and seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,500.
NHTSA ID
11707744
Incident
Dec 24, 2025
Mileage
92,500 mi
Airbags
Filed Jan 6, 2025
The airbag light stays on, even though it has never been deployed. The dealership cannot determine why the airbag light stays on. My last vehicle inspection was on 07/11/2024, at Schicker Ford of St. Louis.
NHTSA ID
11634438
Incident
Jul 11, 2024
Airbags
Filed Sep 20, 2024
The contact owns a 2014 Ford Fusion. The contact stated that the sternum of the steering wheel where the front driver's side air bag was located was popping out, and the front driver's side air bag was visible and seemed to be partially deployed. There was no warning light illuminated. The contact stated that the vehicle was unsafe to drive. The dealer was notified of the failure and advised the contact to the take the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19K02. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.
NHTSA ID
11615550
Incident
Sep 19, 2024
Mileage
91,000 mi
AirbagsElectrical
Filed Aug 5, 2023
“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.
NHTSA ID
11536644
Incident
Jul 31, 2023
Mileage
140,000 mi
AirbagsSeat belts
Filed Jan 5, 2023
Airbag sensor is on. Took to mechanic and the wire that runs thru latch has broken apart. Need to replace latch as well as wiring
NHTSA ID
11500380
Incident
Jan 3, 2023
Airbags
Filed Dec 2, 2022
The contact leased a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 16V875000 (Air Bags) and 18V167000 (Steering) and 22V413000 (Power Train) would like to be removed from the recall distribution list as he no longer has a lease on the vehicle. The local dealer and manufacturer were contacted.
NHTSA ID
11495752
Incident
Dec 2, 2022
AirbagsBrakesSteering
Filed Dec 30, 2021
I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight
NHTSA ID
11445636
Incident
Dec 27, 2021
Airbags
Filed Jul 27, 2021
The yellow air bag light remains on constantly, indicating that there is an air bag malfunction. I believe there was an airbag recall on this vehicle, but I don't remember since I had five cars at one time.
NHTSA ID
11426710
Incident
Apr 10, 2021
AirbagsSteeringSuspension
Filed May 12, 2021
I WENT TO HAVE MY CAR INSPECTED AND IT PASSED BUT THEY GAVE ME A FORM WITH 4 RECALLS I NEED TO HAVE REPAIRED AT NO CHARGE ASAP PLEASE
NHTSA ID
11416276
Incident
May 4, 2021
AirbagsDriver assistance
Filed Apr 2, 2021
CAR HAS A DOOR LATCH RECALL AS WELL
NHTSA ID
11406097
Incident
Apr 1, 2021
Mileage
131,000 mi
Airbags
Filed Mar 8, 2021
MY PASSENGER SIDE AIRBAG INDICATOR CAME UP WITH NO WARNING AND WOULDN'T SHUT OFF. THE CAR WILL NOT PASS INSPECTION WITHOUT THIS BEING ADDRESSED. THE DEALER IS TELLING ME THEY HAVE TO REPLACE THE AIRBAG ON PASSENGER SIDE FOR $1900. I WAS NOT INVOLVED IN A CRASH, THE LIGHT JUST CAME ON AND WOULDN'T GO OFF.
NHTSA ID
11399708
Incident
Feb 15, 2021
Airbags
Filed Mar 7, 2021
Crash reported2 injuries reported
I WAS INVOLVED IN A HEAD-ON COLLISION AND SUFFERED NUMEROUS INJURIES BECAUSE THE PASSENGER AIRBAG DID NOT DEPLOY. (I WAS SITTING IN THE PASSENGER SEAT). I JUST RECEIVED A RECALL NOTICE FROM FORD FOR DEFECTIVE AIRBAGS.
NHTSA ID
11399578
Incident
Dec 17, 2015
AirbagsEngineSteering
Filed Jan 29, 2021
TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK
NHTSA ID
11390679
Incident
Sep 1, 2020
Mileage
86,745 mi
AirbagsSeat belts
Filed Jun 27, 2020
Crash reported3 injuries reported
I REAR-ENDED A 2002 DODGE RAM. A GUY WAS MAD THAT I BLEW AT HIM BECAUSE HE SLEPT THE PREVIOUS TRAFFIC LIGHT AND SLAMMED ON BRAKES AT A GREEN TURNING ARROW AND I HIT HIM, HE KEPT GOING. MY WHOLE FRONT END IS DAMAGED. AIR BAGS SHOULD'VE COME OUT. *TR
NHTSA ID
11331258
Incident
Jun 26, 2020
Mileage
145,000 mi
Airbags
Filed Oct 21, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INFLATOR DISLODGED AND WAS LYING ON THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
NHTSA ID
11269871
Incident
Oct 19, 2019
Mileage
119,000 mi
Airbags
Filed Jul 23, 2019
I HAVE NUMEROUS COMPLAINTS/RECALLSON THIS VEHICLE. EVERYTHING FROM THE TRANSMISSION, TO THE RADIATOR, COOLANT, STEERING WHEEL COLMN, AND NOW THE AIR BAG SENSOR IS LIT AS 'ON'. I BELIEVE THIS IS NOT A TAKATA RECALL, HOWEVER IT IS, WHAT I BELIEVE JUST ANOTHER RECALL WAITING TO HAPPEN. WHEN THE CAR IS A LEMON,WHY SHOULD I BE CHARGED TO HAVE ANYTHING DIAGNOSED TO SEE THE 'CAUSE' OF ANY PROBLEM?
NHTSA ID
11234148
Incident
Jun 3, 2019
AirbagsBrakes
Filed Apr 18, 2019
Crash reported
I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.
NHTSA ID
11197255
Incident
Apr 17, 2019
Mileage
95,467 mi
AirbagsBrakesDriver assistance
Filed Jan 29, 2019
MY ABS, POWER STEERING, TRACTION CONTROL, REAR VIEW ASSIST, AIRBAG LIGHT ALL WENT OFF AT THE SAME TIME. I LIVE IN MICHIGAN, SO THERE IS SALT ON THE ROAD DURING THE WINTER. IT SEEMS THERE IS A FORD RECALL 15S14 THAT SEEMS TO ADDRESS THIS BUT THE DEALERSHIP REFUSED TO FIX STATING THAT THERE IS NO RECALL FOR MY FUSION. THIS IS A SAFETY ISSUE AS THE LOSS OF POWER STEERING IS EXTREMELY DANGEROUS IN THE WINTER. I AM CONCERNED FOR MY SAFETY. I AM DISTURBED AT FORD AND THE DEALERSHIPS RESPONSE TO THIS SAFETY ISSUE.
NHTSA ID
11172766
Incident
Jan 17, 2019
Mileage
118,000 mi
AirbagsElectricalExterior lighting
Filed Jan 28, 2019
DRIVING STEADY STATE ON NORMAL STATE HIGHWAY ROAD SURFACE IN DRY DAYLIGHT CONDITIONS, THE VEHICLE BEGAN CHIMING AND DISPLAYING A LONG SEQUENCE OF ERROR MESSAGES AND MILS. AFTER A FEW SECONDS, SPEEDOMETER ZEROED AND CLUSTER LOST POWER. CENTER STACK THEN LOST POWER. THE VEHICLE HAD NO EXTERIOR LIGHTS, NO HORN. VEHICLE "BELIEVES" IGNITION IS OFF, THEREFORE NO AIRBAGS. AFTER PULLING OVER AND A KEY OFF/ KEY ON, VEHICLE WAS NORMAL FOR A COUPLE MINUTES, THEN REPEATED THIS PROBLEM. VEHICLE HAS BEEN TO 2 DIFFERENT DEALERS FOR THIS INTERMITTENT ISSUE. FIRST ISSUE WAS WITH VEHICLE UNDER WARRANTY AND DEALER FOUND NO PROBLEM OTHER THAN LONG LIST OF CODES. 2ND DEALER IN DEC 2018 PERFORMED REPAIR DETAILED ON TSB TO WRAP CHAFFED WIRE. PROBLEM OCCURRED AGAIN JAN 23 AND 26, 2019. ADDITIONALLY TODAY VEHICLE WILL NOT START.
NHTSA ID
11172543
Incident
Jan 23, 2019
Mileage
70,000 mi
AirbagsSeat belts
Filed Dec 13, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS AND SEAT BELTS) AND 16V384000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
11161156
Incident
Jun 5, 2018
AirbagsSeat belts
Filed Dec 8, 2018
Crash reported
MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING
NHTSA ID
11156952
Incident
Jul 11, 2018
Mileage
120,000 mi
Airbags
Filed Oct 29, 2018
TAKATA RECALL. I JUST RECEIVED THE NOTICE IN THE MAIL.
NHTSA ID
11143828
Incident
Oct 29, 2018
AirbagsBrakesDriver assistance
Filed Sep 26, 2018
STARTED CAR AND NOTICED WARNING LIGHTS FOR ABS, AIRBAG AND STABILITY CONTROL ILLUMINATED ALSO NOTED SYSTEM CHECK WARNINGS FOR SERVICE ADVANCE TRAC, CHECK REAR PARK AIR AND HILL START NOT AVAILABLE. AS I DROVE CAR I NOTICED POWER STEERING WAS NOT WORKING AS IT SHOULD, TURNING VEHICLE REQUIRED MORE EFFORT AND STEERING WAS STIFF. WHEN COMING TO A STOP I NOTED THE BRAKES SEEMED TO LOCK.
NHTSA ID
11131829
Incident
Sep 3, 2018
Mileage
73,500 mi
Airbags
Filed Aug 9, 2018
TAKATA RECALL___ SINCE 26K MILES THE FRONT AIRBAG FAULT INDICATOR HAS BEEN LIT AND CANNOT BE CLEARED. I SUSPECT FORD KNOWS THAT MORE THAT THE VINS IDENTIFIED PREVIOUSLY ARE IN FACT FAULTY. I WILL NOT BUY ANOTHER FORD MADE IN MEXICO JUNK. THEY DON'T HONOR THIER CUSTOMERS WELL ENOUGH TO WARRANT ANY FURTHER BUSINESS FROM ME.
NHTSA ID
11118770
Incident
Apr 7, 2015
AirbagsBrakesOther / unspecified+1 more
Filed Jul 10, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL, ABS, AIR BAG, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AS WELL. THE DEALER (KOCOUREK FORD LINCOLN, 2727 NORTH 20TH AVE, WAUSAU, WI 54401, (715)-298-3673) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ID
11110612
Incident
Jul 9, 2018
Mileage
85,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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