2014 Ford Fusion Driver assistance Problems

Backup camera doesn’t work.

NHTSA ID

11741148

Incident

May 31, 2026

The contact owns a 2014 Ford Fusion. The contact stated that the rearview camera intermittently displayed a distorted image. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 110,000.

NHTSA ID

11738980

Incident

Oct 23, 2024

Mileage

110,000 mi

Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at Phil Long Ford of Denver. I am concerned that this is part of a larger, incomplete brake system failure. As several brake recalls have recently been fixed inclding replacing leaking brake lines and brake lights. While there are currently known recalls on certain Ford Fusion brake systems (such as brake hoses, brake lights etc), these recalls do not appear to cover critical components such as the vacuum pump, brake booster, hard brake lines, and camshaft. These omissions leave a gap in addressing a potentially life-threatening safety risk. The dealer’s incomplete diagnostic leaves me and others exposed to a dangerous failure. I urge NHTSA to open an investigation into these brake system components to ensure that a comprehensive recall is considered. The repeated failure, despite previous repair attempts, makes it imperative that all related brake components be thoroughly examined, as this is a life safety risk. Thank you for your prompt attention to this urgent matter.

NHTSA ID

11727430

Incident

Mar 13, 2026

The rear view camera on my Ford Fusion has been not working. A couple months ago it was off and on when it did not work. When it was too hot the camera would not work and have an error that says to go to a dealership. I dealt with it because it was every once in a while, but now it never works. I went to my local mechanic and he did not know what was causing the problem. I saw that multiple Ford cars, including Fusions, are under recall for what appears to be the same issue I am dealing with. I think the recall should be extended to more model years since it seems to me there are more cars with the problem.

NHTSA ID

11722701

Incident

Jan 1, 2025

The contact owns a 2014 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was black or distorted. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the dealer informed the contact that the repair could not be covered because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

NHTSA ID

11716952

Incident

Feb 10, 2024

Mileage

120,000 mi

the cross trafic light warning comes out as not working while i am driving on highway or any other street and the system is actually working

NHTSA ID

11716947

Incident

Feb 9, 2026

One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of Electronic Rack and Pinion Steering per the dealership at a cost of $2500 - $3000. Car Donated to Charity. Concern in submitting is a record of other recent failures of this year, make and model failing in much more dangerous situation than mine but appears that this part has reached its useful life without identification from Ford of the likelihood of failure on these older cars.

NHTSA ID

11714072

Incident

Jan 19, 2026

The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.

NHTSA ID

11696671

Incident

Aug 20, 2025

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and occupied, the contact’s daughter attempted to turn off the vehicle, and the brake lights remained illuminated. Additionally, while depressing the accelerator pedal, the vehicle decelerated unintentionally while driving to the residence with smoke coming from the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to be diagnosed, and it was determined that the brake switch needed to be replaced. The vehicle was then towed back to the independent mechanic, and the contact was informed that all four brakes had seized. The brakes were unlocked, and the brake switch was replaced. The contact stated that the failure had occurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

NHTSA ID

11695426

Incident

Sep 15, 2025

Mileage

200,000 mi

The contact owns a 2014 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen, or no lines, no color, and glitched while operating. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The dealer was contacted; however, the contact was informed that there was no recall on the VIN for the rearview camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

NHTSA ID

11694550

Incident

Oct 11, 2023

Mileage

86,000 mi

Nothing on my steering wheel that controls dash works

NHTSA ID

11656670

Incident

Apr 1, 2025

The contact owns a 2014 Ford Fusion. The contact stated that while leaving a parking lot at approximately 10 MPH, the steering wheel seized. The contact turned off the vehicle and waited for a while before restarting the vehicle. The contact restarted the vehicle 3 times before being able to turn the steering wheel; however, the power steering functionality remained inoperable. The contact stated that the Service Advancetrac, Lane Keep Assis system malfunction, Hill Start Assist Not Available, Steering Assist Fault, and Service Required messages were displayed on the instrument panel. The dealer was contacted and informed of the failure. The dealer suggested that the contact take the battery to be tested. The battery was tested and there was no failure found with the battery. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

NHTSA ID

11653101

Incident

Apr 5, 2025

Mileage

150,000 mi

The contact owns a 2014 Ford Fusion. The contact stated that back over prevention camera failed to operate as needed with a black image displayed on the screen. The contact called the dealer and was informed that the vehicle was not under recall. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

NHTSA ID

11642474

Incident

Feb 4, 2025

Mileage

143,000 mi

THE NOTIFICATION APPEARS AS STEERING SYSTEM FAULT SERVICE REQUIRED, BLIND SPOT SYSTEM FAULT, AND CROSS TRAFFIC FAULT THIS HAPPENED WHILE DRIVING LOST ABILITY TO STEER CAR DOSENT CRANK, THIS POSES A SERIOUS RISK OF INJURY/DEATH.

NHTSA ID

11635478

Incident

Jan 2, 2025

Since around 2020 / 2021 the vehicle rear-view camera has been malfunctioning. The screen can go blank or show an error message intermittently while in use, often moments after the vehicle starts to move, making continued immediate movement dangerous for the driver or pedistrians. The video feed sometimes works, sometimes shows an error message to contact the dealer. Sometimes the feed flashes back and forth intermittently working and showing a black sreen, every few seconds. Sometimes the video feed is flipped horizontally, showing the usually left side of the video on the right and vice-a-versa. This particular failure caused vertigo and was extremely hard to ignore, making it difficult to continue parking the car. I contacted the dealership and was told an approximate $1300 was required to fix the intermittent camera functioning, when it had worked for 8 years and was still intermittently working - it would seem a software problem introduced by an firmware update, if I was to assess the situation. no police report was filed, confirming. I called my local dealership more recently and asked about fixing it under relation to one of the many Ford truck related backup camera recalls and somehow my camera / car are not part of the recall, so I was instructed to contact the nhtsa to have my complaint added. I suspect because it is a lower volume car, the exact model is liikey not to show many vehciles with this problem. The corporate Ford customer service rep was very nice, but unable to grant permission for my car to be fixed by a dealer at reduced cost. Please add this to the Ford recalls of late or open a new relating recall. Thank you for your time.

NHTSA ID

11626971

Incident

Mar 9, 2021

The contact owns a 2014 Ford Fusion. The contact stated while driving 55-65 MPH, the engine made an abnormal revving sound. The contact stated that the check engine warning light was illuminated. The contact stated upon arriving to the residence and inspecting the vehicle, she noticed that there was a significant amount of air coming out of the gas tank flap. The contact stated that the failure occurred when the gas tank was less than half tank full. Additionally, the contact stated that after refueling the vehicle at the gas station, the vehicle failed to start up immediately. The contact stated that the accelerator pedal had to be depressed several times to start. Additionally, the contact stated that the rearview camera image was inaccurate and displayed objects and pedestrians on the opposite side of where they were physically located. The contact also stated that the rear-view camera image turned black intermittently while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall for the fuel tank and canister purge valve inspection and repair. The failure mileage was approximately 180,000.

NHTSA ID

11593683

Incident

Apr 11, 2024

Mileage

180,000 mi

Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn’t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn’t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I’ve been to knows how to fix this! HELP PLEASE

NHTSA ID

11543529

Incident

Apr 17, 2023

The contact owns a 2014 Ford Fusion. The contact stated that the horn was inoperable. Additionally, the rearview camera intermittently failed to operate while the vehicle was in reverse. The vehicle was taken to the dealer, where it was determined that the rearview camera and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

NHTSA ID

11516899

Incident

Apr 13, 2023

Mileage

52,000 mi

Rear view (backup) camera only works intermittently. When not functioning, the message "camera not available" appears.

NHTSA ID

11495023

Incident

Nov 27, 2022

The contact owns a 2014 Ford Fusion. The contact stated while reversing, the rearview camera activated; however, the rearview camera chime and red line alerting that the vehicle was too close to another vehicle, pedestrian or curb failed to engage. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

NHTSA ID

11491004

Incident

Oct 26, 2021

The contact owns a 2014 Ford Fusion. The contact stated that the Back Over Prevention camera became inoperable. While driving at various speeds, the brake pedal was depressed; however, the vehicle was slow to respond. The oil, door, and truck warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

NHTSA ID

11487712

Incident

Feb 1, 2022

Mileage

90,000 mi

I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.

NHTSA ID

11483078

Incident

Sep 3, 2022

Was driving when the car started to accelerate by itself. Revved up to higher rpm’s. I put the car in neutral when a safety warning message showed on the screen saying, stop safely now. With a red triangle with an exclamation point in the center. I turned the car off and started it again. As soon as the engine kicked in, it started to accelerate on its own again. Stopped again and let it sit for a bit, started it up again and let it gradually accelerate on its own(didn’t push down on the gas pedal)- didn’t seem to accelerate correctly after that. Car is now sitting.

NHTSA ID

11467523

Incident

Jun 2, 2022

CAR HAS A DOOR LATCH RECALL AS WELL

NHTSA ID

11406097

Incident

Apr 1, 2021

Mileage

131,000 mi

I WAS MERGING INTO THE LEFT LANE TO TAKE A 30FT ROUNDABOUT AT 20-25 MPH AND MID CIRCLE THE CARS POWER STEERING CUT OFF, PULLING CAR TO THE OUTSIDE MEDIAN. WARNING LIGHTS CAME ON, LOSS OF TRACTION CONTROLS AND SOMETHING TO DO WITH HILL PARKING.

NHTSA ID

11403933

Incident

Mar 2, 2021

Mileage

123,000 mi