2024 Genesis GV60

Update to NHTSA complaint #11629630: The accident resulted in my vehicle being declared a total loss. Here is what happened the morning of the accident. When I first started my Genesis, the display went completely black, so I shut the vehicle off and restarted it. After I began driving, multiple unusual and misleading messages appeared on the screen. About 15 minutes later, I reached my destination and began to park. As I was parking, the vehicle continued moving despite my foot being pressed firmly on the brake. I had to steer into a wall to stop it. My foot remained firmly on the brake at impact. Forward Collision-Avoidance Assist did not intervene, and automatic emergency braking did not activate as I approached a fixed obstacle. Based on the black display, warning messages, and reports linking ICCU failures to 12-volt battery drainage and staged loss of vehicle functions, I suspect the 12-volt battery may have been draining, and the vehicle’s systems may have been failing in stages. I believe the braking system may already have been impaired. I ask NHTSA to investigate whether an ICCU, 12-volt battery, electrical, braking, or related system failure contributed to the accident. I contacted Genesis the same day, and case #40071113 was opened. I contacted Genesis multiple times and asked it to analyze the vehicle’s computer data to determine the root cause. Genesis did not investigate the cause or respond to my requests; my calls were ignored. I ask NHTSA to consider reports of prior ICCU-related incidents and allegations that the manufacturer knew about this issue. I am grateful that no one was more seriously harmed.

NHTSA ID

11772757

Incident

Dec 3, 2024

On December 1, 2025 the car gave a series of messages on the screen indicating that there was an issue with the electrical system. I was within a mile of home and so drove home because it was operating normally at first. Driving home the car went into a limp mode and could only go very slowly 15-20 mph probably). The car was towed from my house on 12/1/2025. The issue turned out to be a bad Integrated Charging Control Unit (ICCU). The car was fixed on 12/16/2025. I just wanted to make sure this failure was counted .

NHTSA ID

11722478

Incident

Dec 1, 2025

On March 1, 2026, while driving at normal roadway speed on a double yellow-lined road, my 2024 Genesis GV60 Advance displayed a "Check Electric Vehicle System" warning. With less than one minute of the warning appearing, the vehicle lost propulsion and rolled to a stop. I was able to steer into a parking lot, but I was stranded miles from home. There was minimal advance warning before complete loss of drive power. The vehicle could not be driven and required towing. The vehicle previously had the ICCU recall campaign marked as complete on January 3, 2025. Despite that prior recall remedy, the vehicle experienced sudden loss of propulsion. The vehicle is currently at the dealership for diagnosis and repair. The dealership has indicated extended diagnostic time and that related parts are on backorder. I am filing this compliant because sudden propulsion loss with little warning presents a significant safety risk to both occupants and surrounding traffic.

NHTSA ID

11721954

Incident

Mar 1, 2026

Electrical failure. Car was stuck in neutral on a hill with houses behind. Could not put in park, apply hazard light, or apply emergency brake. Could not exit the car safely due the fact if you took your foot of the brake the car would roll backward down hill uncontrolled. Steering was very stiff or locked so is was impossible to direct car to safe spot at the bottom of the hill. Have video documentation.

NHTSA ID

11710890

Incident

Jan 13, 2026

During a routine left hand turn at low speed (~10-15MPH), the vehicle engaged emergency braking. The dashboard indicated emergency braking was enabled. There were no objects in the vehicle's path. Acceleration was not possible during the event. Because the braking was unexpected and unintentional, the vehicle behind nearly collided with me.

NHTSA ID

11707781

Incident

Dec 30, 2025

Last year there was a recall associated with this vehicle due to the ICCU (Integrated Charging Control Unit). Two visits to the dealership were required to resolve the issue (November and December 2024). My vehicle was running properly until 11/17/25 PM when while freeway driving home I experienced a power failure that prompted me to immediately pull over to check the power circuit. My vehicle lost power, going from 65 mph to the 40's, and later the 20's. I was fortunately able to exit the freeway without incident and limped into a nearby dealership after hours where I left my car for repair. I suspect this may be another issue with the ICCU. I am still waiting on the dealership's diagnostics. I am reporting this incident, as based on internet forums, this issue remains a safety problem for the Genesis GV60. I was very fortunate not to have cars immediately behind me when the power failure occurred. What component or system failed or malfunctioned, and is it available for inspection upon request? - ELECTRICAL How was your safety or the safety of others put at risk? - I WAS AT RISK FOR A REAR END COLLISION ON THE FREEWAY DUE TO THE ABRUPT LOSS OF POWER Has the problem been reproduced or confirmed by a dealer or independent service center? - DEALERSHIP IS STILL WORKING ON CAR Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - NO PRIOR WARNING SIGNS

NHTSA ID

11700744

Incident

Nov 17, 2025

Chrome trim piece above windshield detached and flew off when traveling at highway speed on freeway.

NHTSA ID

11695706

Incident

Oct 26, 2025

The approximately 52-inch-long chrome trim piece that runs the length of the top of the windshield came off while driving. Because this trim piece is at the top of the windshield, and out of the view of the driver, I am uncertain exactly when it came off, but I believe it came off while at freeway speed, and that is why I do not have, or know, the location of the missing trim. A trim piece of this size (approximately 52 inches) coming off my vehicle at freeway speed would have passed over the top of my vehicle and posed a safety hazard to a motorist or motorbike rider behind me. The manufacturer’s authorized dealer confirmed the missing piece and replaced it under warranty. I heard oddly pronounced wind noises before I noticed the trim piece was missing, and I believe, in retrospect, the noise may have been created by the loose trim piece prior to completing dislodging from the vehicle.

NHTSA ID

11667992

Incident

May 15, 2025

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.

Some G80 Electrified (RG3 EV), GV60 (JW1 EV), and GV70 Electrified (JK1A EV) vehicles may exhibit a vibration noise coming from the battery system assembly (BSA) lower cover. This may be caused by the lower cover becoming loose around the center mounting bolts. Follow the procedure in this bulletin to replace the mounting bolts and install cup washers with each bolt to hold the cover in place and resolve the noise on affected vehicles.

Genesis has become aware that some vehicles may exhibit an inability to perform Over-The-Air (OTA) software updates due to an internal logic error that prevents the updates from being completed properly.

Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA)software updates due to an internal logic error that prevents the updates from being completed properly.

Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA) software updates due to an internal logic error that prevents the updates from being completed properly. This bulletin provides instructions to perform a Data Connectivity Unit (DCU) software update to correct this condition.