RoadVitals

2012 Harley-Davidson Flhtc

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 10, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 19, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Harley-Davidson Flhtc, most frequently naming the driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance266.7%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V506000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Oct 19, 2011
250,757 units potentially affected
The defect: HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
The risk: THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
The remedy: HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
HARLEY-DAVIDSON MOTOR COMPANYManufacturer number 0145View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Apr 10, 2014

WHILE IN TRAFFIC ON A BUSY ROAD THE MOTORCYCLE LOST ALL THROTTLE RESPONSE AND WENT INTO "LIMP MODE". DURING THIS TIME THE ENGINE RPM'S IMMEDIATELY DROPPED AND I WAS FORCED TO CROSS TWO LANES OF TRAFFIC AT MOVING AT HIGHWAY SPEEDS TO SAFELY PULL THE MOTORCYCLE TO A STOP. I WAS ONLY ABLE TO ACHIEVE A TOP SPEED OF 15 MPH. THE MOTORCYCLE WAS THEN TRANSPORTED BY TRAILER TO THE DEALERSHIP FOR THE 2ND TIME IN 3 WEEKS FOR THIS SAME PROBLEM. THE SUDDEN DECELERATION FOR THE THROTTLE BY WIRE IS EXTREMELY UNSAFE. *TR

NHTSA ID
10578870
Incident
Apr 6, 2014
Mileage
43,000 mi
Driver assistance
Filed Aug 20, 2013
Crash reported

I WAS LEAVING WORK ON SATURDAY ABOUT 4:15 WITH MY MOTORCYCLE. I WAS APPROACHING THE AREA WHERE I TURN TO GO IN FRONT OF THE BUILDING TO EXIT OUT TO THE ROAD. AS I WAS BRAKING, ABOUT TO TURN, THE BIKE ACCELERATED CAUSING THE REAR WHEEL TO LOSE TRACTION AND THE BIKE WENT DOWN. WHEN THE BIKE WENT DOWN, I WAS SLAMMED TO THE GROUND AND WAS SEPARATED FROM THE BIKE. THE REAR WHEEL CONTINUED TO SPIN LEAVING A BLACK MARK ON THE PAVEMENT APPROXIMATELY 6-8 FEET LONG. THE BIKE KEPT GOING ANOTHER 30-40 FEET ON THE RIGHT SIDE UNTIL IT FLIPPED OVER TO THE LEFT SIDE AND CONTINUED TO SLIDE ANOTHER 20-30 FEET COMING TO A STOP. I WAS ABLE TO GET UP AND SHUT THE BIKE OFF. A MECHANIC FROM WORK WAS ABLE TO PICK THE BIKE UP FOR ME AND CHECK TO SEE IF THERE WAS ANY FAULT CODES, THERE WERE NONE. THE BIKE WAS BROUGHT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY FOUND NOTHING WRONG WITH THE THROTTLE SYSTEM. I ALSO CALLED HARLEY DAVIDSON CUSTOMER CARE AND THEY TOLD ME THAT WHAT I DESCRIBED CAN'T HAPPEN. I HAVE 35 YEARS OF EXPERIENCE RIDING MOTORCYCLES AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. THIS IS AN ELECTRONIC THROTTLE BY WIRE SYSTEM ON THIS BIKE AND THERE HAS TO BE SOMETHING WRONG FOR THIS TO HAPPEN. THERE WAS A WITNESS TO THE INCIDENT. *TR

NHTSA ID
10536237
Incident
Aug 10, 2013
Mileage
13,700 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 26.0.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 26.0.2. Release Date: Week of November 18, 2025. New Features, Changes. 2026 Vehicles, 2025 Softail and LiveWire S2DM/MH/AP EV3. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Added: Description of improvements made to the testing algorithm for GRX software Version P and DCA-8000 software Version E.

PAB1171

ELECTRICAL SYSTEM

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tuner application will require the use of a Personal Computer (PC) to complete a Bluetooth Communication Interface (BCI) firmware update.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.8.9 Release Date: Week of September 2, 2025. Changes: LiveWire 2024 S2MH: Removal of incorrect Electro Hydraulic Control Unit (EHCU) reflash support; EHCU Module (Part No. 41100123): Addressed issue where module became unrecoverable after failed reflash attempted. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REV T): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision T. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev T] Updated: New Software Update, Previous Software Updates and DCA-8000. Added: 192-210335P. Software update 192-210335P for GRX-3110 and DCA-800 to add new battery part numbers.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 25.8.7): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.6.4, Release Date: Week of August 19, 2025. Includes New Features and Changes for the Models & Model Years listed. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtc by model year
YearComplaintsRecallsInvestigationsIssue Index
2013100—
2012Viewing210—
2011421—
2010731—
2009193149.6
2008152243.4
2007140032.9
2005300—
2004000—
2003110—
2002210—
2001710—
2000100—
1999610—
1998310—
1997110—
1996210—
1995610—
1994820—
1993210—
1992300—
1990200—
1989310—
1984010—
1983010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.