VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
2012 Hyundai Genesis
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 259 NHTSA owner-reported complaints for the 2012 Hyundai Genesis, most frequently naming the engine, brakes and electrical categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 99 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2017 | 3 | 130 |
| Nov 2017 | 3 | 133 |
| Dec 2017 | 4 | 137 |
| Jan 2018 | 2 | 139 |
| Feb 2018 | 2 | 141 |
| Mar 2018 | 4 | 145 |
| Jun 2018 | 5 | 150 |
| Jul 2018 | 5 | 155 |
| Aug 2018 | 5 | 160 |
| Sep 2018 | 3 | 163 |
| Oct 2018 | 2 | 165 |
| Nov 2018 | 8 | 173 |
| Dec 2018 | 1 | 174 |
| Feb 2019 | 1 | 175 |
| Mar 2019 | 3 | 178 |
| Apr 2019 | 3 | 181 |
| Jun 2019 | 2 | 183 |
| Jul 2019 | 5 | 188 |
| Aug 2019 | 5 | 193 |
| Sep 2019 | 3 | 196 |
| Oct 2019 | 4 | 200 |
| Nov 2019 | 2 | 202 |
| Dec 2019 | 1 | 203 |
| Jan 2020 | 1 | 204 |
| Feb 2020 | 2 | 206 |
| Mar 2020 | 1 | 207 |
| Apr 2020 | 1 | 208 |
| May 2020 | 1 | 209 |
| Jun 2020 | 1 | 210 |
| Jul 2020 | 1 | 211 |
| Aug 2020 | 3 | 214 |
| Dec 2020 | 1 | 215 |
| Jan 2021 | 4 | 219 |
| Feb 2021 | 3 | 222 |
| Mar 2021 | 1 | 223 |
| Apr 2021 | 1 | 224 |
| May 2021 | 1 | 225 |
| Sep 2021 | 1 | 226 |
| Nov 2021 | 1 | 227 |
| May 2022 | 1 | 228 |
| Jul 2022 | 1 | 229 |
| Aug 2022 | 2 | 231 |
| Sep 2022 | 4 | 235 |
| Feb 2023 | 1 | 236 |
| Mar 2023 | 1 | 237 |
| May 2023 | 1 | 238 |
| Aug 2023 | 3 | 241 |
| Sep 2023 | 1 | 242 |
| Nov 2023 | 3 | 245 |
| Jan 2024 | 2 | 247 |
| Mar 2024 | 1 | 248 |
| Apr 2024 | 2 | 250 |
| May 2024 | 1 | 251 |
| Jul 2024 | 1 | 252 |
| Nov 2024 | 2 | 254 |
| Feb 2025 | 1 | 255 |
| May 2025 | 1 | 256 |
| Jan 2026 | 1 | 257 |
| Feb 2026 | 1 | 258 |
| Jul 2026 | 1 | 259 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine6920.9%
- Brakes6118.5%
- Electrical4914.8%
- Powertrain (other)3811.5%
- Exterior lighting247.3%
- Driver assistance175.2%
- Steering154.5%
- Visibility113.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:FLUID
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Brake hydraulic control module failure
On October 28, 2013, Hyundai Motor Company (Hyundai) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the braking system of approximately 43,500 model year (MY) 2009 through 2012 Hyundai Genesis sedans (NHTSA Recall No. 13V-489).The Hyundai report indicates that the recalled vehicles may contain brake fluid that does not sufficiently inhibit corrosion on the zinc plating of control valve armatures in the Hydraulic Electronic Control Unit (HECU) module. The DIR indicated that, over time, the build-up of corrosion products may affect operation of HECU control valves, resulting in a low/soft brake pedal with reduced brake effectiveness, which may increase the risk of a crash.In October 2011, the HECU supplier notified Hyundai that the brake fluid used in production plants was causing corrosion of valve armatures in the control module.The supplier changed the coating of the valve armatures in late March 2012 to correct the problem in production vehicles.Hyundai's recall includes Genesis vehicles produced prior to the implementation of the HECU change.In March 2013, Hyundai initiated a Service Campaign (TL6) to replace brake fluid in the subject vehicles with brake fluid with better corrosion resistance properties.According to Hyundai's DIR letter, after PE13-033 was opened, the company noted that some of the vehicles serviced in the TL6 campaign subsequently required HECU replacement.This was an indication that internal corrosion had progressed enough to affect valve operation and brake performance, prompting Hyundai to conduct a safety recall.Hyundai's repair procedures for 13V-489 require brake system flushing and replacement in all recalled vehicles with a new fluid containing the necessary corrosion inhibitor.In addition, for vehicles produced prior to June 1, 2010, dealers will perform an inspection procedure to verify that the HECU is functioning properly and replace units that do not meet the test requirements.Hyundai indicated that, based on analysis of claim data, only vehicles produced prior to June 1, 2010 have been in service long enough to require the additional inspection/replacement of the HECU. Analysis of failure data reported to NHTSA and provided by Hyundai in response to ODI's information request letter for PE13-033 identified 756 complaints and 1,683 warranty claims for 30,114 subject vehicles produced prior to June 1, 2010, resulting in a complaint rate of 25.1 incidents per thousand vehicles (IPTV) and a claim rate of 5.6 percent.The MY 2009 vehicles, with the longest exposure times, experienced the highest complaint (33.5 IPTV) and warranty (7.0 percent) rates.For the 45,639 subject vehicles produced after June 1, 2010, ODI identified 13 complaints and 34 warranty claims, resulting in a complaint rate of 0.3 IPTV and a warranty claim rate of 0.1 percent, indicating that the brake fluid corrosion concern had not progressed far enough to result in significant rates of brake system performance symptoms in those vehicles.This investigation is closed.ODI will continue to monitor complaints to evaluate the effectiveness of Hyundai's recall.The VOQs noted in the Failure Report are: 10569231, 10560898, 10560495, 10559360, 10558279, 10558264, 10556964, 10556631, 10556577, 10556322, 10554988, 10554802, 10554122, 10552958, 10551817, 10551157, 10551110, 10551092, 10550791, 10550773, 10550431, 10549750, 10549634, 10549629, 10549567, 10549402, 10549376, 10549270, 10549228, 10549186, 10549021, 10548903, 10548823, 10548791, 10548737, 10548722, 10548716, 10548705, 10546565, 10544803, 10543663, 10542962, 10541959, 10541741, 10538208, 10537934, 10536652, 105354
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Brake pedal has been intermittently low/spongy and has progressively gotten worse. During these events, the brake pedal goes nearly to the floorboard, and braking power is weak but will typically function after pumping the pedal repeatedly. Stopping or slowing in an emergency situation may not be possible. There is no manual emergency brake. No trouble codes found, and no warning lamps illuminated related to the braking system. Dealer diagnosed faulty antilock braking system (ABS) hydraulic electronic control unit (HECU). This exact defect is addressed in Warranty Extension TXXP: Hydraulic Electronic Control Unit (HECU) [XXX] Hyundai rejected this under the warranty coverage because the vehicle build date is approximately 2 weeks beyond the date range in the TSB. Subsequent web searches revealed replacement parts were available for production in late XXX. The TSB's affected date range ends on XXX. This vehicle was produced on XXX and was not included in the recall notifications. It is not known if a complete stock purge was performed on the production line or if parts were continued to be installed until old stock was depleted. Other vehicles outside of the TSB stated production date range may also have this latent critical safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11749208
- Incident
- May 1, 2026
I am submitting this letter as a formal safety defect complaint regarding my 2012 Hyundai Genesis 5.0 sedan, which is experiencing braking system behavior that directly mirrors the defect described in Hyundai Recall Campaign 114 (NHTSA Campaign 13V489000), despite my vehicle not being included by VIN. Although excluded by VIN, the functional failure mode matches recalled vehicles, indicating the defect population may extend beyond the original VIN range. The vehicle exhibits the following symptoms: 1.Excessive and inconsistent brake pedal travel 2. Soft and spongy brake pedal feel 3. Highly variable brake biting point 4. Requirement to pump the brake pedal to obtain normal braking 5. Unpredictable brake engagement during normal driving These symptoms are intermittent and occur without warning, significantly increasing stopping distance and reducing driver confidence. The behavior is consistent with internal hydraulic or HECU malfunction, which the original recall attributes to corrosion caused by improper brake fluid formulation. I am particularly concerned because I am a disabled driver, and any reduction in braking reliability presents an elevated safety risk. Unpredictable brake response materially affects my ability to operate the vehicle safely and to respond to emergency conditions. While Hyundai has limited the recall to certain VIN ranges, Model Years Affected: 2009–2012 Hyundai Genesis sedans built April 30, 2008 – March 28, 2012. The braking behavior is functionally identical to recalled vehicles. This suggests the defect may not be limited to the originally identified production range and warrants further investigation. I respectfully request that NHTSA: 1. Review this complaint in the context of the existing recall 2. Evaluate whether the defect population should be expanded 3. Initiate further inquiry into VIN-excluded vehicles exhibiting identical symptoms 4. This issue represents a clear safety concern with potential for serious injury
- NHTSA ID
- 11716198
- Incident
- Jan 1, 2026
Brake line on driver rear rusted and leaking above brake hose. Cannot drive vehicle safely with this leak. Would leak brake fluid each time I step on brake pedal. Problem magnified when car is on and brake booster is working. Vehicle not at dealer or mechanic yet, but link to video of driver rear brake line leaking on 1-31-2026: [XXX] Service Campaign 991 [XXX] ) was completed less than two years ago on Feb 19, 2024 (today is 1/31/2026). See note about "dealer will apply an anti-corrosion treatment to certain parts, and *replace the brake lines if necessary*" Not told about any rust, nor any parts replaced. Link to service campaign quote: [XXX] No warning lamps, messages, or symptoms of the problem. Assumed wheel liner covered brake line from salt. Vehicle is located in [XXX] and I suspect other brake lines are also rusted out. Would like manufacturer to replace all brake lines under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11714723
- Incident
- Jan 31, 2026
The contact owned a 2012 Hyundai Genesis. The contact stated that while driving at an unknown speed, she collided with another vehicle on the front driver's side. No air bags deployed. BM Automotive towed the vehicle, then the vehicle was towed to her local dealership. The contact stated that she sustained head and back injuries. The contact mentioned they informed her that she sustained whiplash as well. Medical attention was required. The contact stated that a police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt did retract during the impact. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
- NHTSA ID
- 11659300
- Incident
- May 2, 2025
The contact owns a 2012 Hyundai Genesis. The contact had engaged the windshield wipers during a light rainstorm and noticed that the intermittent wiper function was not working as designed. The contact stated that gradually the wiper speeds were no longer functional, and only the high-speed option was operable. The contact had taken the vehicle to the local dealer who diagnosed that the gasket around the wiper motor had failed, and that water had entered the wiper motor and determined that the wiper motor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the contact had taken the vehicle to a local dealer and was advised that the vehicle was no longer under warranty and had to be repaired out-of-pocket. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the gasket around the wiper motor had deteriorated, and water was leaking into the wiper motor's electrical circuits. The contact was advised by the mechanic that there was a recall, NHTSA Campaign Number: 16V117000 (Visibility); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.
- NHTSA ID
- 11640947
- Incident
- Dec 20, 2024
- Mileage
- 150,000 mi
The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound emanating from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred a week later. The vehicle was towed back to the independent mechanic, who again diagnosed a failure with the engine and informed the contact that the engine needed to be replaced a second time. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
- NHTSA ID
- 11624199
- Incident
- Nov 8, 2024
These cars has some serious engine issues they are literally defective I've had 5 different engines installed in my car I keep the maintenance up on my car but its still no luck with the engines I've risked my life from almost having accidents due to engine failure I have proof that these calls have been engines and I honestly feel like it's a serious issue that needs to be adjusted
- NHTSA ID
- 11624127
- Incident
- Jul 12, 2024
During normal driving conditions, the 8 speed automatic transmission will randomly hesitate to upshift from 2nd to 3rd and from 4th to 5th, causing an unpredictable loss of power. Symptoms will show up intermittently, and do not seem to be caused by certain events. This is unsafe because the unpredictability of the problem could cause power loss during moments where acceleration is needed to avoid an accident (moments which would otherwise be completely safe, i.e. merging onto a freeway, turning across incoming traffic, right turns into the direction of traffic, etc.) This problem already has a TSB issued by Hyundai. Problem has been reproduce by a technician. Component has been checked by a technician. There are no warning lights or other symptoms before failure.
- NHTSA ID
- 11605009
- Incident
- Jul 28, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
POWER TRAIN
This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
VISIBILITY; VISIBILITY/WIPER
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
This bulletin outlines the basic components of the BG Fuel Test Kit and the procedure to test the quality of the fuel during vehicle diagnosis. Poor fuel quality may lead to cold engine startability issues, hesitation at idle or during acceleration, and/or poor driveability. In addition, prolonged vehicle operation with poor quality fuel may result in damage to the fuel system and formation of engine deposits. The BG Fuel Test Kit can be used to determine the following aspects of the fuel: ⢠Sediment / Water Contamination Inspection ⢠Specific Gravity ⢠Alcohol Content
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.