Steering
Filed Jan 12, 2010
LEAKING POWER STEERING HOSE AT THE CLAMP END OF HOSE. *TR
- NHTSA ID
- 10299558
- Incident
- Jan 9, 2010
- Mileage
- 122,000 mi
1999 INFINITI G20
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 12, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
4 injuries, 0 deaths reported
Overview
Our database contains 7 NHTSA owner-reported complaints for the 1999 INFINITI G20, most frequently naming the interior & seats, electrical and engine categories. 54 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 1999 | 1 | 1 |
| Dec 2000 | 1 | 2 |
| Sep 2002 | 2 | 4 |
| Oct 2003 | 1 | 5 |
| Mar 2005 | 1 | 6 |
| Jan 2010 | 1 | 7 |
What owners report
Complaints grouped by the component NHTSA recorded
- Interior & seats333.3%
- Electrical111.1%
- Engine111.1%
- Body & structure111.1%
- Exterior lighting111.1%
- Steering111.1%
- Visibility111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Electrical
Filed Mar 15, 2005
INTERMITTENTLY IGNITION WOULD NOT START. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK DEALER REPLACED IGNITION CYLINDER. *TT
- NHTSA ID
- 10109240
- Incident
- Oct 4, 2004
- Mileage
- 37,000 mi
Exterior lighting
Filed Oct 22, 2003
THE HEADLIGHT CONNECTOR CONTINUES TO BURN-OUT EVEN AFTER REPLACEMENT. *LA
- NHTSA ID
- 10043373
- Incident
- May 1, 2002
Interior & seats
Filed Sep 25, 2002
CONSUMER STATES THAT THE DRIVERS SEAT WILL NOT LOCK PROPERLY.DEALER WAS CONTACTED.
- NHTSA ID
- 8019517
- Incident
- Feb 23, 2001
Body & structureInterior & seatsVisibility
Filed Sep 11, 2002
Crash reported
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 766993
- Incident
- Apr 29, 2002
Engine
Filed Dec 10, 2000
4 injuries reported
ALL PASSENGERS COMPLAIN OF CO2 RELATED PHYSICAL SIDE EFFECTS. *AK
- NHTSA ID
- 737588
- Incident
- Aug 1, 2000
Interior & seats
Filed Jun 28, 1999
WHEN THE CAR IS SHIFTED IN REVERSE AND AS THE CAR MOVES BACKWARD, THE DRIVER SEAT RECLINES INVOLUNTARILY AND WITHOUT WARNING. *AK
- NHTSA ID
- 707980
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ITB09-039J
STRUCTURE; VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
STRUCTURE; VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-008
EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
ITB18-037
EQUIPMENT; STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.